California to tap generative AI tools to increase services access, reduce traffic jams

SACRAMENTO, Calif. (AP) — California could soon deploy generative artificial intelligence tools to help reduce traffic jams, make roads safer and provide tax guidance, among other things, under new agreements announced Thursday as part of Gov. Gavin Newsom’s efforts to harness the power of new technologies for public services.

The state is partnering with five companies to create generative AI tools using technologies developed by tech giants such as Microsoft-backed OpenAI and Google- and Amazon-backed Anthropic that would ultimately help the state provide better services to the public, administration officials said.

“It is a very good sign that a lot of these companies are putting their focus on using GenAI for governmental service delivery," said Amy Tong, secretary of government operations for California.

The companies will now start a six-month internal trial where the tools are tested and evaluated by state workers. The companies will be paid $1 for their proposals. The state, which faces a significant budget deficit, can then reassess whether any tools could be fully implemented under new contracts. All the tools are considered low risk, meaning they don’t interact with confidential data or personal information, an administration spokesperson said.

Newsom, a Democrat, touts California as a global hub for AI technology, noting 35 of the world's top 50 AI companies are located in the state. He signed an executive order last year requiring the state to start exploring responsible ways to incorporate generative AI by this summer, with a goal of positioning California as an AI leader. In January, the state started asking technology companies to come up with generative AI tools for public services. Last month, California was among one of the first states to roll out guidelines on when and how state agencies could buy such tools.

Generative AI, a branch of AI that can create new content such as text, audio and photos, has significant potential to help government agencies become more efficient but there's also an urgent need for safeguards and oversight to limit risks, state officials and experts said. In New York City, an AI-powered chatbot created by the city to help small businesses was found to dole out false guidance and advise companies to violate the law. The rapidly growing technology has also raised concerns about job loss, misinformation, privacy and automation bias.

While state governments are struggling to regulate AI in the private sectors, many are exploring how public agencies can leverage the powerful technology for public good. California's approach, which also requires companies to disclose what large language models they use to develop AI tools, is meant to build public trust, officials said.

The state's efforts of testing the tools extensively and allowing state workers to provide feedback are some of the best practices to limit potential risks, said Meredith Lee, chief technical adviser for UC Berkeley's College of Computing, Data Science, and Society. The challenge is how the state ensures it continues testing and learning the tools' potential risks after deployment.

“This is not something where you just work on testing for some small amount of time and that’s it,” Lee said. “Putting in the structures for people to be able to revisit and better understand the deployments further down the line is really crucial.”

The California Department of Transportation is looking for tools that would analyze traffic data and come up with solutions to reduce highway traffic and make roads safer. The state’s Department of Tax and Fee Administration, which administers more than 40 programs, wants an AI tool to help its call center cut wait times and call length. The state is also seeking technologies to provide non-English speakers information about health and social services benefits in their language and to streamline the inspection process for health care facilities.

The tool is designed to assist state workers, not replace them, said Nick Maduros, director of the Department of Tax and Fee Administration.

Call center workers there took more than 660,000 calls last year. The state envisions the AI technology listening along to those calls and pulling up specific tax code information associated with the problem the caller is describing. The worker could decide whether to use the information. Currently, call center workers have to simultaneously listen to the call and manually look up the code, Maduros said.

“If it turns out it doesn't serve the public better, then we're out $1,” Maduros said. “And I think that's a pretty good deal for the citizens of California.”

Tong wouldn't say when a successfully vetted tool would be deployed, but added that the state is moving as fast as it can.

“The whole essence of using GenAI is it doesn't take years,” Tong said. “GenAI doesn't wait for you.”

FILE -California Gov. Gavin Newsom speaks in Larkspur, Calif., Tuesday, April 16, 2024. California could soon deploy generative artificial intelligence tools to help reduce traffic jams, make roads safer and provide tax guidance, among other things, under new agreements announced Thursday, May 9, 2024, as part of Gov. Gavin Newsom's efforts to harness the power of new technologies for public services. (AP Photo/Jeff Chiu, File)

LONDON (AP) — WikiLeaks founder Julian Assange faced a hearing Monday in the High Court in London that could end with him being sent to the U.S. to face espionage charges, or could provide him another chance to appeal his extradition.

The outcome will depend on how much weight judges give to assurances U.S. officials have provided that Assange’s rights won’t be trampled if he goes on trial.

In March, two judges rejected the bulk of Assange's arguments but said he could take his case to the Court of Appeal unless the U.S. guaranteed he would not face the death penalty if extradited and would have the same free speech protections as a U.S. citizen.

The court said that if Assange, who is an Australian citizen, couldn’t rely on the First Amendment then it was arguable his extradition would be incompatible with the European Convention on Human Rights, which also provides free speech and media protections.

The U.S. has provided those reassurances, though Assange's legal team and supporters argue they are not good enough to rely on to send him to the U.S. federal court system.

The U.S. said Assange could seek to rely on the rights and protections of the First Amendment but that a decision on that would ultimately be up to a judge. In the past, the U.S. said it would argue at trial that Assange is not entitled to the constitutional protection because he is not a U.S. citizen.

“The U.S. has limited itself to blatant weasel words claiming that Julian can ‘seek to raise’ the First Amendment if extradited,” his wife, Stella Assange, said. "The diplomatic note does nothing to relieve our family’s extreme distress about his future — his grim expectation of spending the rest of his life in isolation in U.S. prison for publishing award-winning journalism.”

Assange, 52, has been indicted on 17 espionage charges and one charge of computer misuse over his website’s publication of a trove of classified U.S. documents almost 15 years ago. American prosecutors allege that Assange encouraged and helped U.S. Army intelligence analyst Chelsea Manning to steal diplomatic cables and military files that WikiLeaks published.

Commuters emerging from a Tube stop near the courthouse couldn’t miss a large sign bearing Assange’s photo and the words, “Publishing is not a crime. War crimes are.” Scores of supporters gathered outside the neo-Gothic Royal Courts of Justice chanting “Free Julian Assange” and “Press freedom, Assange freedom.”

Some held a large white banner aimed at President Joe Biden, exhorting: “Let him go Joe.”

Assange's lawyers say he could face up to 175 years in prison if convicted, though American authorities have said any sentence would likely be much shorter.

Assange’s family and supporters say his physical and mental health have suffered during more than a decade of legal battles, which includes seven years spent inside the Ecuadorian Embassy in London from 2012 until 2019. He has spent the past five years in a British high-security prison.

Assange’s lawyers argued in February that he was a journalist who exposed U.S. military wrongdoing in Iraq and Afghanistan. Sending him to the U.S., they said, would expose him to a politically motivated prosecution and risk a “flagrant denial of justice.”

The U.S. government says Assange's actions went way beyond those of a journalist gathering information, amounting to an attempt to solicit, steal and indiscriminately publish classified government documents.

If Assange prevails Monday, it would set the stage for an appeal process likely to extend what has already been a long legal saga.

If the court accepts the word of the U.S., it would mark the end of Assange’s legal challenges in the U.K., though it’s unclear what would immediately follow.

His legal team is prepared to ask the European Court of Human Rights to intervene. But his supporters fear Assange could be transferred before the court in Strasbourg, France, could halt his removal.

Judges Victoria Sharp and Jeremy Johnson may also postpone issuing a decision.

If Assange loses in court, he still may have another shot at freedom.

Biden said last month that he was considering a request from Australia to drop the case and let Assange return to his home country.

Officials provided no other details but Stella Assange said it was “a good sign” and Australian Prime Minister Anthony Albanese said the comment was encouraging.

FILE - WikiLeaks founder Julian Assange being taken from court, where he appeared on charges of jumping British bail seven years ago, in London, Wednesday May 1, 2019. Assange faces what could be his final court hearing in England over whether he should be extradited to the United States to face spying charges. (AP Photo/Matt Dunham, File)

London court to decide whether WikiLeaks founder Assange is extradited to the US

London court to decide whether WikiLeaks founder Assange is extradited to the US