A dog died on a United Airlines plane after a flight attendant ordered its owner to put the animal in the plane's overhead bin.
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United said Tuesday that it took full responsibility for the incident on the Monday night flight from Houston to New York.
In a statement, United called it "a tragic accident that should never have occurred, as pets should never be placed in the overhead bin."
The dog was in a small pet carrier designed to fit under an airline seat.
Passengers reported that they heard barking during the flight and didn't know that the dog had died until the plane landed at LaGuardia Airport.
Photo from website
Passenger Maggie Gremminger posted a photo on Twitter of the dog's owner and children after the flight. "I want to help this woman and her daughter. They lost their dog because of an @united flight attendant. My heart is broken," she wrote.
United spokesman Charles Hobart said the flight attendant told the dog's owner to put the pet carrier in the overhead bin because the bag was partly obstructing the aisle. It is unclear why the carrier was not placed under a seat, he said.
Hobart said United is investigating the incident and talking to the flight attendant, whom he declined to identify. He said the airline refunded the tickets purchased for the dog owner and her two children and the fee that they paid to bring a pet on board — typically $200.
The cause of the dog's death was not immediately known. The spokesman said Chicago-based United offered to pay for a necropsy.
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Last year, 18 animals died while being transported on United — there were six cases on all other U.S. carriers combined, according to the Department of Transportation.
United has suffered a string of incidents that generated bad publicity in the last two years, including the violent removal of a passenger from a United Express plane to make room for a crew member, and the death of a giant rabbit — its Iowa owners sued the airline, which they said cremated the animal to destroy evidence about the cause of death.
CHARLOTTE, N.C. (AP) — Actor Angie Harmon has filed a lawsuit against Instacart and one of its former shoppers who fatally shot her dog in March while delivering groceries at her North Carolina home.
The lawsuit filed late last week in Mecklenburg County seeks to hold the shopper and Instacart liable for accusations of trespassing, gross negligence, emotional distress and invasion of privacy, among other allegations. It accuses Instacart of engaging in negligent hiring, supervision, retention and misrepresentation. The suit seeks monetary damages, to be determined at trial.
Instacart says the shopper has since been permanently banned from its platform.
Harmon is known for her work on TV shows including “Law & Order” and “Rizolli & Isles.” She told ABC News that it was “so unfathomable to think that there is somebody in your front driveway that just fired a gun.”
“I think Instacart is beyond responsible for all of this. This didn't have to happen," Harmon said in the interview that aired Wednesday on “Good Morning America.” ABC News described the dog as a “beagle mix.”
According to the complaint, Harmon ordered an Instacart groceries delivery from a Charlotte store on March 30. The Instacart app showed a shopper named Merle with a profile photo of an older woman, with whom Harmon believed she was exchanging text messages about her order, the lawsuit says.
Later that day, Harmon was upstairs filling her squirrel feeders when a “tall and intimidating younger man," not an older woman, showed up to deliver the groceries, the lawsuit says.
Harmon said she heard a gunshot sound and rushed outside. She found her dog, Oliver, had been shot, and saw the delivery person putting a gun into the front of his pants, according to the suit. Her teenage daughters, who had already been outside, were “in distress,” it says. The dog died at the veterinarian's office.
The shopper told police that he shot the dog after it attacked him, the Charlotte-Mecklenburg Police Department told news outlets, adding that they did not pursue criminal charges.
In an Instagram post last month about the encounter, Harmon wrote that the shopper “did not have a scratch or bite on him nor were his pants torn.”
Instacart says it immediately suspended the shopper after receiving the report about the shooting, then later removed him permanently. The company says it runs comprehensive background checks on shoppers, prohibits them from carrying weapons and has anti-fraud measures that include periodically requiring them to take a photo of themselves to ensure the person shopping matches their photo on file.
“Our hearts continue to be with Ms. Harmon and her family following this disturbing incident," Instacart said in a statement. "While we cannot comment on pending litigation, we have no tolerance for violence of any kind, and the shopper account has been permanently deactivated from our platform.”
FILE - Angie Harmon arrives at the second annual Hollywood Beauty Awards at the Avalon Hollywood, Feb. 21, 2016, in Los Angeles. Harmon filed a lawsuit Friday, May 10, 2024, that claims an Instacart driver fatally shot her dog in March while he was delivering groceries at her North Carolina home. (Photo by Rich Fury/Invision/AP, File)
