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eHealth App pilots new functions to facilitate cross-boundary healthcare collaboration

HK

eHealth App pilots new functions to facilitate cross-boundary healthcare collaboration
HK

HK

eHealth App pilots new functions to facilitate cross-boundary healthcare collaboration

2024-06-20 17:34 Last Updated At:06-21 16:41

Hhb launches pilot of cross-boundary health record and personal folder functions on ehealth app to enhance healthcare collaboration with mainland china

The Health Bureau (HHB) announced today (June 20) that to facilitate cross-boundary healthcare collaboration, the eHealth mobile application (eHealth App) will pilot two new functions named "Cross-boundary Health Record" and "Personal Folder" starting from July 15. Under the principle of "bring your own health records", the new functions will enhance the continuity of care for Hong Kong citizens through facilitating the use of electronic health records (eHRs) at designated medical institutions outside Hong Kong in a secured manner.

"Cross-boundary Health Record" function

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Currently, elderly persons eligible to receive Elderly Health Care Vouchers (ECHVs) can seek medical consultations and claim ECHVs at the University of Hong Kong-Shenzhen Hospital (HKU-SZH). Under the pilot scheme which will start on July 15, elderly persons using ECHVs at the HKU-SZH can apply for their eHRs deposited in eHealth over the past three years through the eHealth App in advance. Family members can also submit applications for elderly persons via the "Caregiver" function in the eHealth App. Upon verification of elderly persons' authorisation, they will receive a QR code linking to their health records ("File QR Code") and another QR code containing the password ("Password QR Code") on their eHealth App. Healthcare professionals of the HKU-SZH can then access and browse the health records by scanning the two QR codes presented by the elderly persons at the time of consultations to help them formulate diagnoses and provide treatments. The new function adopts multi-factor authentication to ensure that personal information is accessed in a safe environment. The verification of applications and preparation of eHRs generally take no more than 72 hours. Elderly persons should submit their applications three days prior to receiving a consultation at the HKU-SZH to ensure that the eHRs would be ready for use at the time of the consultation.

The Government has implemented the Elderly Health Care Voucher Scheme at HKU-SZH since 2015, allowing eligible elderly persons to pay for outpatient healthcare services at designated medical centres or medical service departments of the HKU-SZH with EHCVs. Moreover, the HKU-SZH has been providing subsidised consultation services for eligible patients of the Hospital Authority (HA) through special support schemes and the Pilot Scheme for Supporting Patients of the Hospital Authority in the Guangdong-Hong Kong-Macao Greater Bay Area (GBA) since the end of 2020. As such, the HKU-SZH has more experience in handling patients and medical records from Hong Kong. On this basis, the HHB chose to conduct the trial run for the two new eHealth functions at the HKU-SZH. With adequate operational experience accumulated, the HHB plans to expand relevant arrangements to other GBA medical institutions that will accept EHCVs, thereby supporting citizens' need for cross-boundary healthcare in a more effective manner.

A spokesperson for the HHB said, "At present, citizens may access important information such as their medications, allergies and adverse drug reactions, appointments, and investigation records through the eHealth App. Starting from mid-July, eligible elderly persons can use the new 'Cross-boundary Health Record' function when they seek medical consultations at the HKU-SZH. With the authorisation of the elderly persons, healthcare professionals at the HKU-SZH will be able to browse more comprehensive and detailed eHRs such as diagnostic and medical procedures as well as clinical summaries to support their diagnostic formulation. Subject to the feedback gathered during the pilot period, we will streamline the workflow and enhance user experience with a view to expanding the pilot arrangements to other medical institutions under the Elderly Health Care Voucher Greater Bay Area Pilot Scheme."

"Personal Folder" function

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The eHealth App will also activate its "Personal Folder" function, which enables users to deposit medical-related personal records obtained from different sources, including those obtained during consultations received in medical institutions outside Hong Kong. Records deposited in the "Personal Folder" of their eHealth accounts are centrally stored to provide convenience to users, including access by authorised medical institutions in Hong Kong through the eHealth system during follow-up care.

To familiarise the public with the use and applications of the two new functions, the HHB is launching promotions and public education through various channels. Citizens can now browse videos introducing the new functions through the eHealth App, eHealth thematic websiteor social media:

"Cross-boundary Health Record" function: youtu.be/Uj9PSioonrA

"Personal Folder" function: youtu.be/hNATa9yO65k

In addition, the HHB has already set up a support station at the HKU-SZH to assist Hong Kong citizens to register for eHealth, download the eHealth App, and have a better grasp of the relevant functions. The HHB is also partnering with the Home Affairs Department's District Services and Community Care Teams across the 18 districts to set up "e+ Support Stations" at various community events to introduce the eHealth App functions, including how the public can utilise the eHealth App to manage their own and their family members' health, and highlight the convenience brought about by the two new functions. The staff of the "e+ Support Station" will also provide on-site health services, including weight and blood pressure measurements, blood sugar testing, as well as traditional Chinese medicine pulse diagnosis, etc. The first "e+ Support Station" event was held today in Yau Tsim Mong District. Two other events will be held on June 29 and July 1 at Tai Yuen Community Hall in Tai Po District and Telford Gardens Community Hall in Kwun Tong District respectively.

For further details, citizens may visit the eHealth thematic websiteor call the hotline at 3467 6300. The hotline service runs from 9am to 9pm from Mondays to Fridays (except public holidays).

Source: AI-generated images

Source: AI-generated images

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Immigration Directors Discuss Co-operation at Shanghai Symposium

2024-07-22 20:15 Last Updated At:20:28

Director of Immigration attends the Third Yangtze Delta Region, Shandong and Hong Kong Ports and Immigration Management and Co-operation Symposium in Shanghai

The Director of Immigration, Mr Benson Kwok, attended the Third Yangtze Delta Region, Shandong and Hong Kong Ports and Immigration Management and Co-operation Symposium in Shanghai for two consecutive days since yesterday (July 21). He engaged in in-depth discussions about ports and immigration management and co-operation with representatives of the Exit and Entry Administrationof the People's Republic of China, immigration inspection and exit-entry administration authorities, as well as the Hong Kong and Macao Affairs Office of the public security authorities of Shanghai Municipality, and Jiangsu, Zhejiang, Anhui and Shandong Provinces.

The Symposium was organised by the Hong Kong Economic and Trade Office of the Government of the Hong Kong Special Administration Region (HKSAR) in Shanghai (SHETO) with the aim of optimising immigration management co-operation by building an exchange platform for harnessing the collective wisdom of the various participating immigration inspection and exit-entry administration authorities as well as the Hong Kong and Macao Affairs Office of the public security authorities. Adhering to the spirit of friendly co-operation, the participating authorities sent a total of 50 representatives to participate in this Symposium, focusing their discussions on two main themes: "Promoting professional mobility to support high-quality development" and "Preventing and combating immigration-related crimes to maintain national stability and prosperity", jointly exploring new opportunities for port co-operation in order to provide strong support for the optimisation of and innovations in regional immigration management.

Mr Kwok stated at the Symposium that regional co-operation and development are fundamental requirements for promoting high-quality development to which the country attaches importance. Promoting professional exchanges across regions and breaking down geographical barriers are precisely in line with major national policies. Mr Kwok also emphasised that the ImmD will fully support the talent attraction and retention measures taken by the HKSAR Government, actively take forward various talent admission schemes, and generate new impetus for Hong Kong's diversified development. At the same time, the ImmD will continue to shoulder the responsibility of safeguarding national security with strong determination, guard tightly the country's southern gateway, and contribute to the country's development and Hong Kong's stability and prosperity.

In her speech, the Director of the SHETO, Mrs Laura Aron, pointed out that the Yangtze Delta and Shandong Province, like Hong Kong, are among the most economically active regions in the country with outstanding openness to foreign trade and innovation capabilities. The SHETO will continue to maintain close exchanges and co-operation with various provincial and municipal authorities, working together to contribute to high-quality development.

The Deputy Director General of the Department of Chinese Citizens Exit and Entry Administration, Exit and Entry Administrationof the People's Republic of China, Ms Wang Ling, attended the exchange meeting and emphasised the importance to fully utilise the "1+2 co-ordination mechanism" among the Mainland and the Hong Kong and Macao Special Administrative Regions on the immigration policy; to stay true to the letter and spirit of the principle of "one country, two systems"; to work together to promote immigration policies under the "one country, two systems" policy; to maintain the implementation of the holistic approach to national security and maintain immigration order; and to firmly implement the people-centered philosophy of development, supporting and serving the Chinese-style modernisation by promoting officials' communication and modernising immigration control work.

Representatives from all participating authorities expressed that this Symposium enhanced mutual understanding and provided new ideas and directions for promoting regional co-operation and development.

Director of Immigration attends the Third Yangtze Delta Region, Shandong and Hong Kong Ports and Immigration Management and Co-operation Symposium in Shanghai  Source: HKSAR Government Press Releases

Director of Immigration attends the Third Yangtze Delta Region, Shandong and Hong Kong Ports and Immigration Management and Co-operation Symposium in Shanghai Source: HKSAR Government Press Releases

Director of Immigration attends the Third Yangtze Delta Region, Shandong and Hong Kong Ports and Immigration Management and Co-operation Symposium in Shanghai  Source: HKSAR Government Press Releases

Director of Immigration attends the Third Yangtze Delta Region, Shandong and Hong Kong Ports and Immigration Management and Co-operation Symposium in Shanghai Source: HKSAR Government Press Releases

Director of Immigration attends the Third Yangtze Delta Region, Shandong and Hong Kong Ports and Immigration Management and Co-operation Symposium in Shanghai  Source: HKSAR Government Press Releases

Director of Immigration attends the Third Yangtze Delta Region, Shandong and Hong Kong Ports and Immigration Management and Co-operation Symposium in Shanghai Source: HKSAR Government Press Releases

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