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Everise Signs Agreement to Acquire Continuum Global Solutions' Healthcare Vertical

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Everise Signs Agreement to Acquire Continuum Global Solutions' Healthcare Vertical
Business

Business

Everise Signs Agreement to Acquire Continuum Global Solutions' Healthcare Vertical

2024-09-25 02:26 Last Updated At:02:45

The acquisition strengthens the foundation for Everise
as an end-to-end healthcare experience provider

PLANTATION, Fla., Sept. 25, 2024 /PRNewswire/ -- Global healthcare customer experience company Everise today announced that it has signed a binding agreement to acquire the healthcare vertical of Continuum Global Solutions (CGS), a customer services management company, from Skyview Capital. The strategic move enhances Everise's capabilities in pharmacy benefit management, expanding the company's growth prospects.

The combined entity will expand its healthcare payer and provider customer footprint in the US. Everise will offer a broader suite of healthcare services, which will now extend to specialty clinic and retail pharmacy businesses. Over 8,000 CGS employees will join Everise, where a smooth transition and transfer of expertise will be ensured.

"We are impressed by the healthcare vertical Skyview has built and are delighted to welcome the CGS healthcare team to Everise. The integration of CGS' healthcare vertical will broaden and deepen our healthcare expertise, solidifying our position as an end-to-end healthcare experiences provider in the payer and pharmacy benefits segments of the healthcare services market. I am confident that our combined expertise will accelerate our journey as a global healthcare BPO leader with our shared vision of transforming customer experiences," shared Sudhir Agarwal, Founder & CEO, Everise.

"We are incredibly proud of the immense growth CGS has achieved under our stewardship, evolving into a leader within healthcare services. After careful consideration, we are happy to have selected Everise, backed by world class private equity sponsors Warburg Pincus and Brookfield, as the new leader to continue this positive momentum, and we wish them every success in the future," shared Naeem Arastu, Partner & COO of Skyview Capital.

The transaction is subject to regulatory approvals.

Everise, established in 2016, has rapidly grown in the healthcare services outsourcing space. Headquartered in the US, with over 28,000 employees in eight markets, Everise provides customer service solutions to some of the largest healthcare companies in the US and worldwide, harnessing emerging technologies such as AI and speech analytics to transform the customer experience journey. The company is acclaimed for its leadership, people-focused culture, and commitment to being an exemplary business partner.

Since 2018, CGS has established itself as an end-to-end business process outsourcing provider with a strong US base and global offshore presence, with 25 sites in 12 countries. The company specializes in omnichannel customer services management.

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About Everise

Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services, and tech businesses. Backed by Brookfield and Warburg Pincus, the company solves problems for the millions of customers of some of the world's leading brands, by combining the best technology with compassionate service. With 28,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world's best loved brands. Our customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.

About Skyview Capital, LLC

Founded in 2005, Skyview Capital, a global private investment firm with principal offices in Miami, Los Angeles, and London, England, specializes in the acquisition and management of mission critical enterprises in the areas of technology, telecommunications, business services and manufacturing. By leveraging its deep operational resources and financial acumen, Skyview systematically enhances the long-term sustainable value of the businesses it acquires. For more information, please visit www.skyviewcapital.com.



The acquisition strengthens the foundation for Everise
as an end-to-end healthcare experience provider

PLANTATION, Fla., Sept. 25, 2024 /PRNewswire/ -- Global healthcare customer experience company Everise today announced that it has signed a binding agreement to acquire the healthcare vertical of Continuum Global Solutions (CGS), a customer services management company, from Skyview Capital. The strategic move enhances Everise's capabilities in pharmacy benefit management, expanding the company's growth prospects.

The combined entity will expand its healthcare payer and provider customer footprint in the US. Everise will offer a broader suite of healthcare services, which will now extend to specialty clinic and retail pharmacy businesses. Over 8,000 CGS employees will join Everise, where a smooth transition and transfer of expertise will be ensured.

"We are impressed by the healthcare vertical Skyview has built and are delighted to welcome the CGS healthcare team to Everise. The integration of CGS' healthcare vertical will broaden and deepen our healthcare expertise, solidifying our position as an end-to-end healthcare experiences provider in the payer and pharmacy benefits segments of the healthcare services market. I am confident that our combined expertise will accelerate our journey as a global healthcare BPO leader with our shared vision of transforming customer experiences," shared Sudhir Agarwal, Founder & CEO, Everise.

"We are incredibly proud of the immense growth CGS has achieved under our stewardship, evolving into a leader within healthcare services. After careful consideration, we are happy to have selected Everise, backed by world class private equity sponsors Warburg Pincus and Brookfield, as the new leader to continue this positive momentum, and we wish them every success in the future," shared Naeem Arastu, Partner & COO of Skyview Capital.

The transaction is subject to regulatory approvals.

Everise, established in 2016, has rapidly grown in the healthcare services outsourcing space. Headquartered in the US, with over 28,000 employees in eight markets, Everise provides customer service solutions to some of the largest healthcare companies in the US and worldwide, harnessing emerging technologies such as AI and speech analytics to transform the customer experience journey. The company is acclaimed for its leadership, people-focused culture, and commitment to being an exemplary business partner.

Since 2018, CGS has established itself as an end-to-end business process outsourcing provider with a strong US base and global offshore presence, with 25 sites in 12 countries. The company specializes in omnichannel customer services management.

###

About Everise

Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services, and tech businesses. Backed by Brookfield and Warburg Pincus, the company solves problems for the millions of customers of some of the world's leading brands, by combining the best technology with compassionate service. With 28,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world's best loved brands. Our customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.

About Skyview Capital, LLC

Founded in 2005, Skyview Capital, a global private investment firm with principal offices in Miami, Los Angeles, and London, England, specializes in the acquisition and management of mission critical enterprises in the areas of technology, telecommunications, business services and manufacturing. By leveraging its deep operational resources and financial acumen, Skyview systematically enhances the long-term sustainable value of the businesses it acquires. For more information, please visit www.skyviewcapital.com.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Everise Signs Agreement to Acquire Continuum Global Solutions' Healthcare Vertical

Everise Signs Agreement to Acquire Continuum Global Solutions' Healthcare Vertical

The aluminum battery leader's Elevator Regenerative Power System reclaims wasted power and yields carbon credits with every lift.

KAOHSIUNG, Jan. 13, 2026 /PRNewswire/ -- APh ePower, the global leader in commercialized aluminum battery technology, announced today that it has received the prestigious 2025 R&D 100 Award. This honor recognizes the company's innovative Elevator Regenerative Power System (ERPS), which reimagines one of modern life's most ubiquitous machines as a high-performance distributed energy-recovery engine. By capturing kinetic energy from every ride, APh ePower provides an industrial-grade solution that bridges the gap between energy efficiency and sustainable asset management.

Elevators generate recoverable energy during two predictable phases: ascending with a light load and descending with a heavy one. The ERPS captures that energy using high-efficiency DC-to-DC converters, achieving over 90% conversion efficiency – and stores it in an ultra-safe aluminum battery capable of rapid charge and discharge.

The result is instant energy recovery and storage, ensuring power is available when needed. This system guarantees continued elevator operation during outages and enhances occupant safety, providing buildings with a level of resilience that traditional systems cannot match.

In April 2025, APh ePower achieved another major milestone: Gold Standard approved the first globally applicable methodology enabling elevator regenerative power systems to generate carbon credits. The methodology defines how regenerative energy savings are quantified and verified, transforming those savings into tradable emission reductions. This approval opens a new pathway for elevator projects within the voluntary carbon market.

The potential impact of ERPS is immense. With over 15 million elevators operating worldwide, APh ePower's system can cut energy use by more than 40%, unlocking 164 TWh of annual savings—a figure that surpasses the total power consumption of many hyperscale AI data centers. This positions APh ePower at the forefront of industrial decarbonization by creating a significant new stream for carbon credits from verified energy savings.

Gold Standard CEO Margaret Kim praised the technology, stating, "We're proud to endorse APh ePower's innovative methodology for harnessing regenerative energy from elevator operations. Such practical application of regenerative energy not only drives down overall consumption but also delivers real, verifiable reductions in carbon emission. This is exactly the kind of scalable, high-integrity solution we champion at Gold Standard."For APh ePower, elevators are only the first step. The company is currently extending its aluminum-based dynamic storage technology into AI data center backup systems, hybrid mobility platforms, automated guided vehicles (AGVs), robotics, and the infrastructure shaping next-generation smart cities. As global electrification accelerates, aluminum batteries are emerging as an essential pathway for applications requiring rapid charge-discharge performance and enhanced safety. APh ePower's broader ambition is to redefine how everyday devices capture, store, and monetize energy—turning routine operational dynamics into measurable, financeable gains.

APh ePower's website: https://www.global.aph-epower.com/

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

APh ePower Secures 2025 R&D 100 Award for Pioneering Elevator Energy Recovery

APh ePower Secures 2025 R&D 100 Award for Pioneering Elevator Energy Recovery

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