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Hang Seng Bank Unveils Newly Renovated Hong Kong Main Branch with the Debut of the Market-New 'Come to You' Service Concept

Business

Hang Seng Bank Unveils Newly Renovated Hong Kong Main Branch with the Debut of the Market-New 'Come to You' Service Concept
Business

Business

Hang Seng Bank Unveils Newly Renovated Hong Kong Main Branch with the Debut of the Market-New 'Come to You' Service Concept

2024-11-18 16:26 Last Updated At:16:45

Applications of Innovative Technology and Environmental-friendly Designs

HONG KONG, Nov. 18, 2024 /PRNewswire/ -- Hang Seng Bank ('Hang Seng') today (18 November 2024) unveiled the newly renovated Hong Kong Main Branch in Central with the launch of Future Banking 2.0 – a bold transformation that seamlessly integrates cutting-edge technology with personalised customer service. The first phase of the Hang Seng Main Branch renovation, which includes the General Banking Hall on first floor and the Prestige Banking Centre on third floor was completed, signaling a new chapter for Hang Seng, where innovation, customer-centricity, and sustainability shape the future of its banking services.

To stay ahead of customers' future needs, Hang Seng introduced the concept of Future Banking – a revamp of the traditional banking model to offer its diverse customer base with creative, caring and forward-looking banking services. The 2.0 version further features the pioneering 'Come to You' service concept on General Banking.  Equipped with the Bank's market-first Smart Teller, 'Come to You' service concept allows customers to be served while seated comfortably in the banking lounge, reducing the waiting time.

Rannie Lee, Head of Wealth and Personal Banking of Hang Seng Bank said: "Our innovative Future Banking service concept launched last year has been well-received by customers.  In the first three quarters of this year, our new-to-bank affluent customer base grew by 100%.  Future Banking 2.0 represents our commitment to delivering a seamless and personalised experience that blends technology with customer centricity. Our 'Come to You' service concept is the first in Hong Kong and reflects Hang Seng's ongoing efforts to innovate our services by staying closely connected to our customers and the community."

Upon arrival in the General Banking Hall, frontline staff at reception will facilitate customers to scan a QR code to receive an electronic ticket of different service areas, including Smart Teller area, traditional teller area and personalised financial service area. Once seated in the Smart Teller area, customers can scan another QR code at their seats, allowing staff to locate them using real-time technology and approach them directly to assist with their banking needs. The Smart Teller service is designed to handle 60% of general banking services, including cash deposits of banknotes, foreign exchange, opening fixed deposits, transfers and other personal account-related services. Customers using the Smart Teller service experience a reduced wait time of less than 10 minutes on average.

The transformation of the Hong Kong Main Branch has also created a welcoming and modern space for the community in the heart of Central. Inspired by the serenity of a natural bamboo retreat and cutting-edge technology, the new design presents a refreshing new green atmosphere. It combines the concepts of 'people-oriented, 'integration of nature', and 'agility', fully demonstrating Hang Seng's vision of 'Ever Growing, Ever Innovating' inside and out.

As part of its pledge to make its operations net zero by 2030, Hang Seng is further embedding sustainability concepts and elements into the Hong Kong Main Branch.  The use of natural lighting and new air-conditioning system will enhance energy efficiency by reducing energy consumption by around 20% compared to traditional designs. In addition, the upcycling of granites and glass panels demolished from renovation has significantly reduced the construction and demolition waste. The renovation of the Hang Seng Main Branch will be completed by the second quarter of 2025, featuring a new Cross-boundary Wealth Management Centre.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Hang Seng Bank Unveils Newly Renovated Hong Kong Main Branch with the Debut of the Market-New 'Come to You' Service Concept

Hang Seng Bank Unveils Newly Renovated Hong Kong Main Branch with the Debut of the Market-New 'Come to You' Service Concept

RICHMOND, BC, May 5, 2026 /PRNewswire/ -- Founded in 1996 in Beijing, Edifier has grown into a globally recognized audio brand with nearly three decades of expertise spanning design, engineering, and manufacturing. Listed on the Shenzhen Stock Exchange since 2010, the company has strengthened its global presence through strategic moves such as acquiring STAX, investing in Audeze LLC, and developing HECATE, a sub-brand dedicated to gaming audio gear. Guided by a mission to deliver exceptional listening experiences, Edifier continues to invest heavily in research and development to stay at the forefront of audio innovation.

Beyond the Desktop: The All-Scenario Evolution

Edifier's product evolution reflects a shift from its roots in desktop audio to a comprehensive ecosystem of sound solutions. Early successes like the R1000T and R1280 series established its reputation for reliable, high-quality speakers. Today, that legacy extends into a wide range of categories, including over-ear headphones such as the WH950NB, true wireless earbuds like the NeoBuds series, and premium offerings in the STAX SPIRIT lineup.

By embracing its "comprehensive scenario" strategy, Edifier now delivers tailored audio solutions across home entertainment, mobile listening, gaming, and professional environments—ensuring consistent performance and user experience across every product genre.

Technical Endorsement: Advancing Electroacoustic Innovation

At the core of Edifier's success is its deep expertise in electroacoustic engineering. The company continues to refine sound reproduction through proprietary driver designs, advanced digital signal processing, and precise acoustic tuning methodologies. Its adoption of planar magnetic technologies—drawing on the legacy of STAX—has elevated performance in its high-end headphone range.

In wireless audio, Edifier collaborates with Qualcomm to integrate Snapdragon Sound™, while also supporting a wide range of modern transmission technologies including Bluetooth, Wi-Fi, AirPlay, and Miracast. These advancements enable stable, high-resolution audio streaming across devices and platforms.

Self-Owned Manufacturing and Supply Chain Excellence

Edifier's vertically integrated manufacturing model plays a critical role in maintaining quality and consistency. Its large-scale Dongguan production facility combines advanced automation with rigorous quality control processes, ensuring precision at every stage of production.

Beyond efficiency, the company emphasizes sustainability and responsible manufacturing, incorporating environmentally conscious systems and energy-saving technologies. This integrated approach allows Edifier to scale innovation while maintaining durability, reliability, and environmental awareness.

Harmonizing Industrial Design with Acoustic Performance

Design remains a central pillar of Edifier's brand identity. Through dedicated R&D centers equipped with advanced tools, the company blends acoustic engineering with refined industrial design to create products that are both functional and visually distinctive.

This commitment has earned international recognition, including the Red Dot, iF Design, and CES Innovation awards. By uniting aesthetics with performance, Edifier continues to deliver products that resonate with users worldwide.

Looking Ahead

Looking to the future, Edifier is expanding HDMI eARC integration across its 2.0 speaker lineup in 2026, including models such as the recently launched M90, R2750DB MKII and the upcoming S355DB. This development simplifies connectivity with TVs, streaming platforms, and gaming consoles, enabling cleaner setups, synchronized control, and improved audio performance.

As user expectations evolve, this shift reflects Edifier's focus on making high-quality audio more accessible and seamlessly integrated into modern digital lifestyles.

Since its founding, Edifier has evolved from a desktop audio specialist into a global brand delivering comprehensive sound solutions for every aspect of modern life. Its 30-year milestone represents not only a legacy of innovation, but also a forward-looking vision for the future of audio.

About Edifier:

Edifier specializes in the design and manufacture of premium audio solutions that showcase technological innovation and design excellence. Founded in 1996 and headquartered in Beijing, China, Edifier delivers outstanding sound experience through a wide range of audio systems for personal entertainment and professional use. Renowned for its award-winning design philosophy, expertise and innovation in acoustic technology, and superior manufacturing standards, Edifier is one of today's leading innovators of audio electronics. More information about Edifier is available online at www.edifier.com/global

RICHMOND, BC, May 5, 2026 /PRNewswire/ -- Founded in 1996 in Beijing, Edifier has grown into a globally recognized audio brand with nearly three decades of expertise spanning design, engineering, and manufacturing. Listed on the Shenzhen Stock Exchange since 2010, the company has strengthened its global presence through strategic moves such as acquiring STAX, investing in Audeze LLC, and developing HECATE, a sub-brand dedicated to gaming audio gear. Guided by a mission to deliver exceptional listening experiences, Edifier continues to invest heavily in research and development to stay at the forefront of audio innovation.

Beyond the Desktop: The All-Scenario Evolution

Edifier's product evolution reflects a shift from its roots in desktop audio to a comprehensive ecosystem of sound solutions. Early successes like the R1000T and R1280 series established its reputation for reliable, high-quality speakers. Today, that legacy extends into a wide range of categories, including over-ear headphones such as the WH950NB, true wireless earbuds like the NeoBuds series, and premium offerings in the STAX SPIRIT lineup.

By embracing its "comprehensive scenario" strategy, Edifier now delivers tailored audio solutions across home entertainment, mobile listening, gaming, and professional environments—ensuring consistent performance and user experience across every product genre.

Technical Endorsement: Advancing Electroacoustic Innovation

At the core of Edifier's success is its deep expertise in electroacoustic engineering. The company continues to refine sound reproduction through proprietary driver designs, advanced digital signal processing, and precise acoustic tuning methodologies. Its adoption of planar magnetic technologies—drawing on the legacy of STAX—has elevated performance in its high-end headphone range.

In wireless audio, Edifier collaborates with Qualcomm to integrate Snapdragon Sound™, while also supporting a wide range of modern transmission technologies including Bluetooth, Wi-Fi, AirPlay, and Miracast. These advancements enable stable, high-resolution audio streaming across devices and platforms.

Self-Owned Manufacturing and Supply Chain Excellence

Edifier's vertically integrated manufacturing model plays a critical role in maintaining quality and consistency. Its large-scale Dongguan production facility combines advanced automation with rigorous quality control processes, ensuring precision at every stage of production.

Beyond efficiency, the company emphasizes sustainability and responsible manufacturing, incorporating environmentally conscious systems and energy-saving technologies. This integrated approach allows Edifier to scale innovation while maintaining durability, reliability, and environmental awareness.

Harmonizing Industrial Design with Acoustic Performance

Design remains a central pillar of Edifier's brand identity. Through dedicated R&D centers equipped with advanced tools, the company blends acoustic engineering with refined industrial design to create products that are both functional and visually distinctive.

This commitment has earned international recognition, including the Red Dot, iF Design, and CES Innovation awards. By uniting aesthetics with performance, Edifier continues to deliver products that resonate with users worldwide.

Looking Ahead

Looking to the future, Edifier is expanding HDMI eARC integration across its 2.0 speaker lineup in 2026, including models such as the recently launched M90, R2750DB MKII and the upcoming S355DB. This development simplifies connectivity with TVs, streaming platforms, and gaming consoles, enabling cleaner setups, synchronized control, and improved audio performance.

As user expectations evolve, this shift reflects Edifier's focus on making high-quality audio more accessible and seamlessly integrated into modern digital lifestyles.

Since its founding, Edifier has evolved from a desktop audio specialist into a global brand delivering comprehensive sound solutions for every aspect of modern life. Its 30-year milestone represents not only a legacy of innovation, but also a forward-looking vision for the future of audio.

About Edifier:

Edifier specializes in the design and manufacture of premium audio solutions that showcase technological innovation and design excellence. Founded in 1996 and headquartered in Beijing, China, Edifier delivers outstanding sound experience through a wide range of audio systems for personal entertainment and professional use. Renowned for its award-winning design philosophy, expertise and innovation in acoustic technology, and superior manufacturing standards, Edifier is one of today's leading innovators of audio electronics. More information about Edifier is available online at www.edifier.com/global

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

From Desktop Classics to All-Scenario Audio: Edifier Celebrates 30 Years of Innovation

From Desktop Classics to All-Scenario Audio: Edifier Celebrates 30 Years of Innovation

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