Public Voting Opens for Best Customer Service Awards 2024/25 from December 9-13

Public to vote for best Transport Department frontline staff

The Transport Department (TD) will hold the Best Customer Service Awards 2024/25 election between December 9 and 13. Members of the public are invited to vote for the best frontline staff for the awards.

A spokesman for the TD said today (December 2), "By holding this election, the TD would like to encourage our frontline staff to embrace the belief of 'Putting Our Hearts Into It' when providing public services, and to continue upholding and improving our service standard."

A total of 58 awards will be voted on. Around 680 frontline staff of the TD's Vehicle Safety and Standards Division, the Bus Technology Division, the Driving Services Section, the Licensing Section and the Public Vehicles and Prosecutions Section (including the Vehicle Safety Enforcement Section 1st Unit and 2nd Unit, the Operation Unit of Vehicle Examination Complex, the Driving Test Centres, the Driving Test Appointment Office, the Licensing Unit, the Vehicle Inspection and Records Unit, the Cross Boundary Unit, the Public Vehicles Unit and the Driving-Offence Points Office) are eligible for voting by the public.

Members of the public who plan to visit the aforesaid offices for public services from December 9 to 13 are welcome to vote for the best frontline staff for the awards. Online voting will also be opened from 9am on December 9 to 8pm on December 13. They can cast their vote by scanning the QR codes printed on the posters and nomination forms distributed at the above offices, or through the following links:

Best Licensing Service Awards: eform.cefs.gov.hk/form/td0030/

Best Driving Service Awards: eform.cefs.gov.hk/form/td0029/

Best Vehicle Examination Service Awards: eform.cefs.gov.hk/form/td0031/

Health Bureau responds to commencement of recruitment of Chief Executive by Hospital Authority

In respect of the Hospital Authority (HA) initiating the process to recruit a Chief Executive to succeed Dr Tony Ko, who has indicated that he will not seek continued employment after the term of his contract ends in July this year, the Secretary for Health, Professor Lo Chung-mau, expressed today (January 23) his high recognition of and gratitude to Dr Ko for his contributions to the public healthcare system.

Professor Lo said, "I deeply appreciate the contributions made by Dr Tony Ko to the development of the public healthcare system over the past six years in his capacity as the Chief Executive of the HA. During this period, the HA faced numerous major challenges, especially the COVID-19 epidemic, which put tremendous and unprecedented pressure on the public healthcare system. Dr Ko did his utmost to lead the HA in its response to the challenges brought about by every wave of the epidemic, guiding staff of the HA to serve the community in concerted efforts. His work is highly commendable.

"Dr Ko has also stepped up efforts to enhance the management and efficiency of the public healthcare system, raising the quality, safety and effectiveness of the HA's services, and has supported multiple government policies and explored more collaboration opportunities in healthcare with the Mainland and the rest of the world while improving services so that Hong Kong can give better play to its unique role and contribute to the healthcare development of the country. Dr Ko has made great contributions to the public healthcare system. I wish him every success in his future endeavours after leaving the post of Chief Executive of the HA."