euNetworks Launches its Connected Portal to Customers – a New Feature-Rich Digital Platform for Bandwidth Management

LONDON--(BUSINESS WIRE)--Dec 3, 2024--

euNetworks Group Limited (“euNetworks”), a European critical bandwidth infrastructure company, today announced the launch of Connected Portal, its new end-to-end full-service customer portal that was developed with customers. This new digital platform digitises and simplifies how customers manage their bandwidth services, making it faster and easier than ever before to access and order solutions across euNetworks' extensive European network.

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The launch of the Connected Portal is part of euNetworks’ journey to enhance and evolve its digital engagement with customers. Being easy to do business with, and delivering an outstanding customer experience remains at the core of euNetworks’ operating focus. As new technologies, customer preferences and buying needs evolve, euNetworks will continue to co-develop new enhancements to support customers.

The Connected Portal addresses customers' ask for data transparency, a more efficient way to manage service and operational tasks, and round-the-clock access to bandwidth services in a digital platform. It provides valuable features that are delivered through an intuitive and easily accessible platform.

Key features

Enhancing the customer experience while maintaining in-person support

Recognising that not all customers want or need the same digital experience, the Connected Portal has been designed to complement the company’s dedicated customer service and account management teams across Europe, who remain core to euNetworks’ service philosophy.

Part of a broader digital ecosystem

The Connected Portal joins euNetworks' Connected API and global Marketplaces, offering efficient and scalable digital solutions for customers.

Kevin Dean, Interim Chief Executive Officer of euNetworks, said, “Our customers want fast, simple and reliable ways to manage their bandwidth infrastructure. Our APIs support customers looking for rapid, automated, high-volume connectivity. The Connected Portal enables customers who value the control and efficiency that comes with self-servicing, while our presence in Marketplaces gives easy access to customers who want to integrate our network services into their global connectivity solutions. Just as we do with our network, we will continue to develop and improve our platforms, building out features that cater to evolving requirements. I'd like to thank our customers for working with us to develop these capabilities, and for their continued support of our plans for future development.”

About euNetworks

euNetworks is a critical bandwidth infrastructure company, owning and operating 18 fibre-based metropolitan networks connected with a high capacity intercity backbone covering 53 cities in 17 countries across Europe. The company leads the market in data centre connectivity, directly connecting over 545 today. euNetworks is also a leading cloud connectivity provider and offers a targeted portfolio of metropolitan and long haul services including Dark Fibre, Wavelengths, and Ethernet. Wholesale, finance, content, media, mobile, data centre and enterprise customers benefit from euNetworks’ unique inventory of fibre and duct based assets that are tailored to fulfil their high bandwidth needs.

The company delivers services with an active commitment to sustainability and is focused on its path to being carbon emissions net zero, environmentally responsible supply chain management and working as a community and industry to collaborate on the environmental challenges ahead. For further information visit eunetworks.com.

Kevin Dean, Interim CEO of euNetworks.(Photo: Business Wire)

ANKARA, Turkey (AP) — A waitress who was in serious condition after jumping out of a burning hotel at a popular ski resort has succumbed to her injuries, officials and reports said Thursday, becoming the latest victim of tragedy that has shocked the nation and revived concerns over lax safety regulations in the country.

Turkish officials early on Thursday revised the number of deaths from Tuesday’s blaze at the 12-story Grand Kartal hotel in Kartalkaya, in northwestern Bolu province, from 79 to 78, including Sevval Sahin. The 25-year-old waitress died in the intensive care unit of a hospital late Wednesday. Dozens of others were injured in the blaze.

The government has appointed six prosecutors to lead an investigation into the cause of the fire, which came at the start of a two-week winter break for schools, when hotels in the area are filled to capacity. Authorities have detained 11 people for questioning, including the hotel’s owner, Bolu’s deputy mayor and the acting fire department chief. No charges have been brought yet.

The government of Turkish President Recep Tayyip Erdogan has traded accusations of blame with the Bolu municipality, which is controlled by Turkey’s main opposition party.

The blaze, which appeared to have started at the restaurant section on the fourth floor of the wooden-clad hotel and spread quickly through to the upper floors. Guests and staff jumped out of windows to escape smoke and flame-filled rooms or dangled sheets out of windows to lower themselves out.

Culture and Tourism Minister Mehmet Nuri Ersoy has stated that the hotel had been inspected in 2021 and 2014, and had a fire safety certificate. Bolu Mayor Tanju Ozcan has claimed that hotels in Kartalkaya are outside his municipality’s jurisdiction and that the hotel’s last fire department certificate dated back to 2007.

Survivor accounts indicate that the hotel’s fire detection system did not function, that there were no sprinklers and that guests were not able to locate the building’s two fire escapes in the smoke-filled corridors. HaberTurk television and other media reports have suggested that the design of the fire escapes ended up spreading the blaze to other floors.

Witnesses have also reported that the firefighters arrived 45 minutes after the fire was first reported.

Sahin, who had started working at the hotel just over a month ago, called her father from a 12th-floor window, asking him for advice on what to do before she leapt out of the building, local media reports said.

The T24 news website quoted Sahin’s cousin, Murat Bakir, as saying her father told her not to jump. The waitress nevertheless threw herself out of the building, no longer able to withstand the smoke and flames, the website said.

Firefighters and emergency teams work after a fire that broke out at a hotel in the ski resort of Kartalkaya, located in Bolu province, northwest Turkey, on Tuesday, Jan. 21, 2025. (AP Photo/Francisco Seco)

Firefighters and emergency teams work on the aftermath of a fire that broke out at a hotel in the ski resort of Kartalkaya, located in Bolu province, northwest Turkey, on Wednesday, Jan. 22, 2025. (AP Photo/Francisco Seco)

Firefighters work at the scene after a fire broke out at a hotel in the ski resort of Kartalkaya, located in Bolu province, northwest Turkey, on Tuesday, Jan. 21, 2025. (Mert Gokhan Koc/DIA Photo via AP)