China Global Television Network (CGTN) is set to air a new documentary showcasing an innovative approach to improving citizen services in Beijing, China's capital city.
Titled "Hotline Beijing," the documentary highlights the city's 12345 Hotline, a swift response service that has had a transformative impact on the lives of residents across the city.
Residents use the hotline to provide feedback to the city and report a wide range of issues, often receiving a rapid response to their concerns. In 2023, it was used to handle more than 10 million complaints.
Beijing adopted the 12345 Hotline in 2019 as a major reform to address the governance issues in the megacity of over 21 million people.
The documentary showcases how the initiative not only enhances the quality of people's life in Beijing, but provides Chinese wisdom for urban governance globally.
The documentary will premiere on Dec 14, 2024.
CGTN documentary "Hotline Beijing" dials into capital's efforts to answer residents' concerns
CGTN documentary "Hotline Beijing" dials into capital's efforts to answer residents' concerns
CGTN documentary "Hotline Beijing" dials into capital's efforts to answer residents' concerns
The death toll from a landfill collapse in the central Philippine city of Cebu has risen to eight by Monday morning as search and rescue operations continued for another 28 missing people.
The landfill collapse occurred on Thursday as dozens of sanitation workers were working at the site. The disaster has already caused injuries of 18 people.
Family members of the missing people said the rescue progress is slow, and the hope for the survival of their loved ones is fading.
"For me, maybe I’ve accepted the worst result already because the garbage is poisonous and yesterday, it was raining very hard the whole day. Maybe they’ve been poisoned. For us, alive or dead, I hope we can get their bodies out of the garbage rubble," said Maria Kareen Rubin, a family member of a victim.
Families have set up camps on high ground near the landfill, awaiting news of their relatives. Some people at the site said cries for help could still be heard hours after the landfill collapsed, but these voices gradually faded away.
Bienvenido Ranido, who lost his wife in the disaster, said he can't believe all that happened.
"After they gave my wife oxygen, my kids and I were expecting that she would be saved that night because she was still alive. But the night came and till the next morning, they didn't manage to save her," he said.
Death toll in central Philippine landfill collapse rises to eight
