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The acquisition strengthens Everise's position as a leading end-to-end healthcare experience provider
PLANTATION, Fla., Dec. 16, 2024 /PRNewswire/ -- Everise, a global healthcare customer experience leader, today announced the successful completion of its acquisition of customer experience management company Continuum Global Solutions' (CGS) healthcare and utilities verticals from Skyview Capital. This milestone represents a significant expansion of Everise's expertise and global footprint, cementing its leadership in delivering complex customer service across industries.
Everise will grow its customer experience footprint in complex essential services such as healthcare, insurance, and utilities, enabling the company to serve an even broader array of clients with advanced solutions, including specialty clinics and retail pharmacy services. This positions Everise to address complex needs across the evolving healthcare industry spectrum. This acquisition also marks the company's first foray into the utilities sector, broadening its service portfolio.
The acquisition enhances Everise's global scale and expertise, bringing over 8,000 CGS customer experience professionals located in the US, Colombia, and the Philippines into Everise's fold, and growing Everise's global talent force to over 28,000.
"As essential services industries evolve, delivering exceptional customer experiences requires innovation, scale, and a people-first approach. Our acquisition of CGS' healthcare and utilities verticals marks a transformative chapter in Everise's growth trajectory. We are strengthening our ability to address the intricate needs of customers in industries critical to everyday lives, while charting new paths to elevating client and customer experiences," shared Sudhir Agarwal, Founder & CEO, Everise.
The acquisition follows Everise's consistent growth trajectory since its inception in 2016, and aligns with the company's long-term vision of leveraging technology and human expertise to transform customer experiences. Going forward, the company seeks to continue redefining the healthcare outsourcing landscape with its commitment to combining AI, analytics and automation with a people-centric approach to elevate service standards.
About Everise
Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services, and tech businesses. Backed by Brookfield and Warburg Pincus, the company solves problems for the millions of customers of some of the world's leading brands, by combining the best technology with compassionate service. With 28,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world's best loved brands. Our customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.
About Continuum Global Solutions
Since 2019, Continuum Global Solutions has established itself as an end-to-end customer management and business process services partner with a strong US base and global offshore presence, with 25 sites in 13 countries. Known for harnessing the power of technology enabled solutions, Continuum Global Solutions has built a reputation in the industry as a trusted partner for some of the largest organizations in the market. Continuum Global Solutions is a Skyview Capital portfolio company.
The acquisition strengthens Everise's position as a leading end-to-end healthcare experience provider
PLANTATION, Fla., Dec. 16, 2024 /PRNewswire/ -- Everise, a global healthcare customer experience leader, today announced the successful completion of its acquisition of customer experience management company Continuum Global Solutions' (CGS) healthcare and utilities verticals from Skyview Capital. This milestone represents a significant expansion of Everise's expertise and global footprint, cementing its leadership in delivering complex customer service across industries.
Everise will grow its customer experience footprint in complex essential services such as healthcare, insurance, and utilities, enabling the company to serve an even broader array of clients with advanced solutions, including specialty clinics and retail pharmacy services. This positions Everise to address complex needs across the evolving healthcare industry spectrum. This acquisition also marks the company's first foray into the utilities sector, broadening its service portfolio.
The acquisition enhances Everise's global scale and expertise, bringing over 8,000 CGS customer experience professionals located in the US, Colombia, and the Philippines into Everise's fold, and growing Everise's global talent force to over 28,000.
"As essential services industries evolve, delivering exceptional customer experiences requires innovation, scale, and a people-first approach. Our acquisition of CGS' healthcare and utilities verticals marks a transformative chapter in Everise's growth trajectory. We are strengthening our ability to address the intricate needs of customers in industries critical to everyday lives, while charting new paths to elevating client and customer experiences," shared Sudhir Agarwal, Founder & CEO, Everise.
The acquisition follows Everise's consistent growth trajectory since its inception in 2016, and aligns with the company's long-term vision of leveraging technology and human expertise to transform customer experiences. Going forward, the company seeks to continue redefining the healthcare outsourcing landscape with its commitment to combining AI, analytics and automation with a people-centric approach to elevate service standards.
About Everise
Founded in 2016, Everise is a global leader transforming customer service for healthcare, transport, logistics, insurance, financial services, and tech businesses. Backed by Brookfield and Warburg Pincus, the company solves problems for the millions of customers of some of the world's leading brands, by combining the best technology with compassionate service. With 28,000 champion agents operating across eight strategic markets globally, Everise seeks to deliver happiness to customers of some of the world's best loved brands. Our customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.
About Continuum Global Solutions
Since 2019, Continuum Global Solutions has established itself as an end-to-end customer management and business process services partner with a strong US base and global offshore presence, with 25 sites in 13 countries. Known for harnessing the power of technology enabled solutions, Continuum Global Solutions has built a reputation in the industry as a trusted partner for some of the largest organizations in the market. Continuum Global Solutions is a Skyview Capital portfolio company.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Everise Expands and Diversifies Its Healthcare Services Portfolio With the Acquisition of Continuum Global Solutions' Vertical
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- Will collaborate with the Vietnamese government and educational institutions to train construction equipment professionals
- Plans to provide comprehensive support and technical expertise for the entire process leading to WorldSkills Shanghai in September
- "Committed to fostering young technical talent and bolstering industrial competitiveness in Vietnam."
SEOUL, South Korea, April 5, 2026 /PRNewswire/ -- HD Construction Equipment, the intermediary holding company of HD Hyundai's construction equipment business, will be expanding its commitment to nurturing global technical talent in the construction machinery sector by supporting Vietnam's national team for WorldSkills.
HD Construction Equipment announced on Sunday, April 5 that it signed a tripartite Memorandum of Understanding (MOU) in Hanoi with the Directorate of Vocational Education and Training, or DVET, under the Vietnamese Ministry of Labour, Invalids and Social Affairs, and the Central College of Transport No. 1 (CCT1), a local vocational training college. The agreement aims to support Vietnam's participation in the WorldSkills competition.
Under this agreement, HD Construction Equipment will assist with the entire process—from training to competition entry—for the Vietnamese national representative competing in the Heavy Vehicle Maintenance category at WorldSkills Shanghai 2026, scheduled for this September.
The company plans to offer comprehensive technical training to Nguyen Xuan Khanh, who was selected as the national representative last year. Furthermore, the company will cover all expenses related to this training, including airfare, registration fees, and accommodation, in order to create an optimal environment for the competitor to maximize his performance.
In July of last year, HD Construction Equipment signed an MOU with CCT1, which includes the Green and Smart Construction Equipment Talent Project. This initiative is part of the Korea International Cooperation Agency (KOICA)'s inclusive business program. The collaboration aims to support the development of smart equipment in Vietnam and to create localized training curricula.
The company has deepened its commitment to Vietnam through a series of key initiatives, including hosting government officials and instructors for training in October, supporting national skills trials in November, and awarding scholarships.
An official from HD Construction Equipment stated, "This collaboration is not just a one-time event; it is part of our commitment to sustainable, locally integrated business practices. We will continue to foster Vietnam's young technical talents, helping them compete on the global stage."
- Will collaborate with the Vietnamese government and educational institutions to train construction equipment professionals
- Plans to provide comprehensive support and technical expertise for the entire process leading to WorldSkills Shanghai in September
- "Committed to fostering young technical talent and bolstering industrial competitiveness in Vietnam."
SEOUL, South Korea, April 5, 2026 /PRNewswire/ -- HD Construction Equipment, the intermediary holding company of HD Hyundai's construction equipment business, will be expanding its commitment to nurturing global technical talent in the construction machinery sector by supporting Vietnam's national team for WorldSkills.
HD Construction Equipment announced on Sunday, April 5 that it signed a tripartite Memorandum of Understanding (MOU) in Hanoi with the Directorate of Vocational Education and Training, or DVET, under the Vietnamese Ministry of Labour, Invalids and Social Affairs, and the Central College of Transport No. 1 (CCT1), a local vocational training college. The agreement aims to support Vietnam's participation in the WorldSkills competition.
Under this agreement, HD Construction Equipment will assist with the entire process—from training to competition entry—for the Vietnamese national representative competing in the Heavy Vehicle Maintenance category at WorldSkills Shanghai 2026, scheduled for this September.
The company plans to offer comprehensive technical training to Nguyen Xuan Khanh, who was selected as the national representative last year. Furthermore, the company will cover all expenses related to this training, including airfare, registration fees, and accommodation, in order to create an optimal environment for the competitor to maximize his performance.
In July of last year, HD Construction Equipment signed an MOU with CCT1, which includes the Green and Smart Construction Equipment Talent Project. This initiative is part of the Korea International Cooperation Agency (KOICA)'s inclusive business program. The collaboration aims to support the development of smart equipment in Vietnam and to create localized training curricula.
The company has deepened its commitment to Vietnam through a series of key initiatives, including hosting government officials and instructors for training in October, supporting national skills trials in November, and awarding scholarships.
An official from HD Construction Equipment stated, "This collaboration is not just a one-time event; it is part of our commitment to sustainable, locally integrated business practices. We will continue to foster Vietnam's young technical talents, helping them compete on the global stage."
** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **
HD Construction Equipment to Support Training for Vietnam's National WorldSkills Team
