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TLB and CAD Urge Greater Bay Airlines to Resolve Flight Issues Ahead of Chinese New Year Peak Season

HK

TLB and CAD Urge Greater Bay Airlines to Resolve Flight Issues Ahead of Chinese New Year Peak Season
HK

HK

TLB and CAD Urge Greater Bay Airlines to Resolve Flight Issues Ahead of Chinese New Year Peak Season

2025-01-22 17:42 Last Updated At:17:58

TLB and CAD meet with Greater Bay Airlines management to request swift handling of flight arrangement issues

The management of the Transport and Logistics Bureau (TLB) and the Civil Aviation Department (CAD) met with the management of the Greater Bay Airlines (GBA) today (January 22) on the latest situation regarding its flight arrangement issues. The TLB and the CAD have requested the GBA, by putting passengers' rights and interests in the first place, handle the incident promptly and flight arrangements properly to ensure the provision of stable and reliable services to passengers, especially in light of the travel demand during the coming Chinese New Year peak season. The TLB and the CAD also requested the GBA to submit a report as soon as possible on the incident to elucidate the cause of the incident, the approach for handling flight arrangements, etc, in order to prevent the reoccurrence of similar incidents.

Regarding the current flight arrangement situation, the TLB and the CAD have again urged the GBA to inform the public of its follow-up actions as soon as possible and to clearly explain to affected passengers the flight arrangements, including refunds or other appropriate options based on air ticket conditions, to minimise the inconvenience caused to passengers.

The TLB and the CAD would like to reiterate that airlines are responsible for providing reliable services to passengers. It is extremely undesirable for the GBA to cancel a number of flights in February and March. This also falls short of the reasonable expectations of both the Government and the public. The TLB and the CAD will, while continuing to closely monitor the relevant arrangements to be adopted by the GBA, keep on communicating with the GBA and follow up on the incident appropriately.

Follow-up on incident of water turned red in Tuen Mun River

The Environmental Protection Department (EPD) and the Drainage Services Department (DSD) are following up on the incident that the water of Tuen Mun River was found red.

The EPD received a report at around 5pm today (February 15), stating that some water of Tuen Mun River had turned red. The EPD and the DSD immediately arranged staff to the scene for investigation.

Investigating officers found that the river water had resumed normal and was no longer red. No fish deaths were found at the scene. On-site tests also showed that the water quality indicators (including pH levels, dissolved oxygen, etc) remained normal. The EPD staff have collected water samples for further investigations.

Initial investigation revealed that there was draining pipe testing with red dye powder. The DSD had confirmed that it did not conduct any dye testing there. The EPD and the DSD will continue to follow up on the incident.

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