PALO ALTO, Calif.--(BUSINESS WIRE)--Feb 12, 2025--
Work AI leader Glean today announced Glean Agents, a horizontal agent environment that empowers any business and every employee to build AI agents at work. Coupled with the introduction of universal knowledge, agents built in Glean gain access to the AI industry’s broadest range of data - enterprise structured and unstructured data, and world (internet) data, both historical and real-time. To underpin its platform, Glean strengthens trust with new robust data and AI governance features, ensuring security, compliance, and control at every stage of customer adoption.
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“At Zillow, our CloudHQ model enables teams to work flexibly while staying deeply connected, and we’re always looking for innovative solutions that enhance collaboration and knowledge sharing,” said Toby Roberts, SVP of Engineering & Technology, Zillow Group. “Glean is helping us streamline access to information, improve transparency, and empower employees to work more efficiently—fueling both innovation and impact across our teams.”
AI is fundamentally reshaping how employees work and companies drive competitive advantage. However, while most AI agents today are limited to isolated departmental use cases, their potential is magnified when they can access broad data and act horizontally across the organization - something Glean is making a reality.
Today’s announcements move AI at work beyond a useful tool for finding information and answers, into an era of proactive task automation, robust data analysis, and execution of multi-step business processes, all driven by AI agents.
“Glean’s vision is to empower everyday users and developers to create domain-specific custom AI assistants and agents that automate everyday work, take action in multi-step workflows, and deliver proactive insights across all applications,” said Arvind Jain, Founder & CEO, Glean. “This approach ensures that our AI agents are not only practical but also deeply integrated with enterprise data, providing meaningful and secure solutions to complex workplace challenges.”
“As enterprises look to deploy AI agents at scale, approaches that prioritize broad accessibility and seamless data integration are key to driving productivity and innovation,” said Hayley Sutherland, Research Manager, IDC. “The introduction of Glean Agents and the addition of universal knowledge has the potential to help organizations explore new ways to automate complex workflows and extract actionable insights. This shift to enable collaboration between agentic AI and humans will fundamentally transform how enterprises operate in the digital age.”
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About Glean
Glean is the Work AI platform that helps everyone work smarter with AI. Glean Assistant gives every employee a powerful enterprise AI assistant that connects to and understands company data and internet data, and Glean Agents empowers everyone to create, use, and manage AI agents using natural language. Powered by Glean’s search and agentic reasoning engine, Glean’s agents automate work across the organization at scale, while ensuring permissions enforcement, full referenceability, governance, and security. With over 100 connectors, LLM choice, APIs for customization, and no need for costly professional services, Glean delivers scalable, turnkey implementation of a complex AI ecosystem on one centralized platform.
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Glean's Work AI platform (Graphic: Glean)
