Introducing Glean Agents, Expanding the Work AI Platform and Making AI Agents a Reality for Enterprises

PALO ALTO, Calif.--(BUSINESS WIRE)--Feb 12, 2025--

Work AI leader Glean today announced Glean Agents, a horizontal agent environment that empowers any business and every employee to build AI agents at work. Coupled with the introduction of universal knowledge, agents built in Glean gain access to the AI industry’s broadest range of data - enterprise structured and unstructured data, and world (internet) data, both historical and real-time. To underpin its platform, Glean strengthens trust with new robust data and AI governance features, ensuring security, compliance, and control at every stage of customer adoption.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250212534214/en/

“At Zillow, our CloudHQ model enables teams to work flexibly while staying deeply connected, and we’re always looking for innovative solutions that enhance collaboration and knowledge sharing,” said Toby Roberts, SVP of Engineering & Technology, Zillow Group. “Glean is helping us streamline access to information, improve transparency, and empower employees to work more efficiently—fueling both innovation and impact across our teams.”

AI is fundamentally reshaping how employees work and companies drive competitive advantage. However, while most AI agents today are limited to isolated departmental use cases, their potential is magnified when they can access broad data and act horizontally across the organization - something Glean is making a reality.

Today’s announcements move AI at work beyond a useful tool for finding information and answers, into an era of proactive task automation, robust data analysis, and execution of multi-step business processes, all driven by AI agents.

“Glean’s vision is to empower everyday users and developers to create domain-specific custom AI assistants and agents that automate everyday work, take action in multi-step workflows, and deliver proactive insights across all applications,” said Arvind Jain, Founder & CEO, Glean. “This approach ensures that our AI agents are not only practical but also deeply integrated with enterprise data, providing meaningful and secure solutions to complex workplace challenges.”

“As enterprises look to deploy AI agents at scale, approaches that prioritize broad accessibility and seamless data integration are key to driving productivity and innovation,” said Hayley Sutherland, Research Manager, IDC. “The introduction of Glean Agents and the addition of universal knowledge has the potential to help organizations explore new ways to automate complex workflows and extract actionable insights. This shift to enable collaboration between agentic AI and humans will fundamentally transform how enterprises operate in the digital age.”

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About Glean
Glean is the Work AI platform that helps everyone work smarter with AI. Glean Assistant gives every employee a powerful enterprise AI assistant that connects to and understands company data and internet data, and Glean Agents empowers everyone to create, use, and manage AI agents using natural language. Powered by Glean’s search and agentic reasoning engine, Glean’s agents automate work across the organization at scale, while ensuring permissions enforcement, full referenceability, governance, and security. With over 100 connectors, LLM choice, APIs for customization, and no need for costly professional services, Glean delivers scalable, turnkey implementation of a complex AI ecosystem on one centralized platform.

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Glean's Work AI platform (Graphic: Glean)

TUCSON, Ariz. (AP) — Savannah Guthrie said her family is at their “hour of desperation” in the search for their apparently kidnapped mother, but made no mention of possible ransom in a new video released Monday just hours before a ransom deadline.

THIS IS A BREAKING NEWS UPDATE. AP’s earlier story follows below.

TUCSON, Ariz. (AP) — Authorities investigating the apparent kidnapping of Nancy Guthrie returned to her Arizona neighborhood several times over the weekend, ahead of a Monday evening deadline set by her purported abductors who sent ransom notes demanding money for her return.

The investigation into what happened to the mother of “Today” show host Savannah Guthrie entered a second week with still no word on whether the 84-year-old is still alive.

Savannah Guthrie said over the weekend that the family was prepared to pay for her mother’s return.

“We beg you now to return our mother to us so that we can celebrate with her,” she said in a video posted Saturday. “This is the only way we will have peace. This is very valuable to us, and we will pay.”

The mysterious disappearance and search has riveted the U.S. — from President Donald Trump who spoke with Savannah Guthrie last week to the online sleuths who’ve flooded social media with tips, theories and rumors.

Authorities believe Nancy Guthrie was taken against her will from her home just outside Tucson. She was last seen there on Jan. 31 and reported missing the next day after not attending church services. DNA tests showed blood on Guthrie’s front porch was a match to her and her doorbell camera was disconnected in the early hours of Sunday morning, Pima County Sheriff Chris Nanos has said.

Outside the home on Monday, neighbors strolled by on their morning jogs and walks, while a county sheriff's deputy remained stationed out front.

Detectives and agents carried out follow-up work at multiple locations over the weekend as part of the investigation, the Pima County Sheriff’s Department said Sunday. “Investigators have not identified any suspects, persons of interest, or vehicles connected to this case,” the department said.

Investigators on Saturday were inside daughter Annie Guthrie’s home, about 4 miles (6 kilometers) from Nancy Guthrie's house. On Sunday, an investigator was seen using a pole to search an underground tank behind Nancy Guthrie’s home.

Multiple press outlets have received alleged ransom letters during the past week. At least one letter made monetary demands and set deadlines for receiving the money. The first deadline passed last Thursday but a second one was set for Monday.

Law enforcement officials declined to affirm that the letters were credible but said all tips were being investigated seriously.

Authorities say they have growing concerns about Nancy Guthrie’s health because she needs daily medication. She is said to have a pacemaker and has dealt with high blood pressure and heart issues, according to sheriff’s dispatcher audio on broadcastify.com.

A person walks a dog as members of the Pima County sheriffs office remains outside of Nancy Guthrie's home, Monday, Feb. 9, 2026 in Tucson, Ariz. (AP Photo/Ty ONeil)

A member of the Pima County sheriffs office remains outside of Nancy Guthrie's home, Monday, Feb. 9, 2026 in Tucson, Ariz. (AP Photo/Ty ONeil)

FILE - This image provided by the Pima County Sheriff's Department on Feb. 2, 2026, shows a missing person alert for Nancy Guthrie. (Pima County Sheriff's Department via AP, File)

A member of the Pima County sheriffs office stands by his truck looking at Nancy Guthrie‘s house, Monday, Feb. 9, 2026 in Tucson, Ariz. (AP Photo/Ty ONeil)

Nancy Guthrie’s home in Tucson, Ariz., on Saturday, Feb. 7, 2026 (AP Photo/Ty ONeil)

Lit candles next to a sign from neighbors supporting the Guthrie family outside of Nancy Guthrie’s house in the early morning hours of Sunday, Feb. 8, 2026 in Tucson, Ariz. (AP Photo/Ty ONeil)