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- Trip.com Group to launch joint Technology Game Changers: Future Trends in Travel & Tourism report at ITB Berlin Press Conference
- Diverse leadership panels to explore tech trends shaping the future and AI as a driver for personalisation and experiences
BERLIN, Feb. 25, 2025 /PRNewswire/ -- At this year's ITB Berlin 2025, Trip.com Group will unpack the emerging technologies shaping the future of travel, such as AI-driven personalisation and next-generation tech. In its biggest showing yet, the company will highlight the evolving digital landscape across the industry.
Through keynote presentations and expert panels, senior leaders from across the business will spotlight how technology has transformed travel — today and in the future.
Mr Boon Sian Chai, Managing Director and Vice President of International Markets at Trip.com Group, will join Julia Simpson, President & CEO of the World Travel & Tourism Council (WTTC), to launch a strategic analysis of key emerging and breakthrough technologies from its Technology Game Changers report. The launch event will examine emerging innovations across four key areas, and is a strategic resource for business leaders and stakeholders looking to navigate the complexities of a rapidly transforming digital environment. Technology Game Changers: Future Trends in Travel & Tourism Press Conference 5 March 2025, 10:15 (CET), Hall 5.3 Presentation Hub.
Mr Schubert Lou, COO of Trip.com, will join an exclusive panel to discuss how Trip.com leverages AI-driven personalisation to enhance the customer experience and drive loyalty. Mr Lou will further explore the key innovations reshaping industry dynamics while offering insights and strategies to stay ahead in the competitive landscape. Executive Forecast: The Tech Trends Shaping Travel's Future 4 March 2025, 11:00 (CET), at Hall 6.1 eTravel Stage.
Mr Andy Washington, General Manager of Trip.com Group Europe, will join an exciting panel exploring how technology drives personalised travel experiences. The session will review the challenges of balancing mass production with individualisation and how AI shapes hyper-personalised travel planning. The discussion will highlight how Trip.com Group successfully integrates tailored experiences, not just for individual travellers but also within complex package and group travel structures, ensuring both efficiency and profitability. Technology as a Driver of Individualized Travel Experiences 4 March 2025, 16:15 (CET), at Hall 7.1b Blue Stage.
Visitors to this year's event can connect with Trip.com Group at its trade fair booth, located at Hall 9, Stand 121. Representatives from across its business will be present, including teams from Flights, Stays, Attractions and Tours, Transportation, Vacations and Destination Marketing.
Strategic Partnerships & Strong European Growth
Trip.com Group reinforces its commitment to the European market, and is keen to strengthen its partnerships, such as its Memorandum of Understanding (MOU) signing with the German National Tourism Board. This collaboration underscores the Group's dedication to building a strong presence in Germany, aligning with its strategic expansion across Europe.
Trip.com Group is poised to enhance its role in the region's travel ecosystem following its recent office locations in Paris and Istanbul, with other offices in London, Edinburgh, Frankfurt, Rome and Barcelona. The Group's European footprint continues to expand, with strong regional growth indicators.
Trip.com Group recently reported its latest figures, highlighting air ticket and hotel bookings on its international OTA platform increased by over 70% year-over-year. Furthermore, German travel bookings specifically grew by almost 60% year-over-year.
"We are confident about strong growth in our international business and increasing progress made in the European travel landscape," said Mr Washington.
"The European market is significantly shifting towards more personalised travel experiences. To cater to this, Trip.com Group will continue to innovate our technology capabilities so that we can anticipate customer needs and create tailored journeys that enhance the travel experience. "
As the travel industry accelerates its digital shift, Trip.com Group remains at the forefront of innovation, leveraging technology to improve customer service, streamline operations, and drive growth in the global travel industry.
About Trip.com Group
Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centres. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world". Find out more about Trip.com Group here: group.trip.com.
Follow us on: X, Facebook, LinkedIn, and YouTube.
- Trip.com Group to launch joint Technology Game Changers: Future Trends in Travel & Tourism report at ITB Berlin Press Conference
- Diverse leadership panels to explore tech trends shaping the future and AI as a driver for personalisation and experiences
BERLIN, Feb. 25, 2025 /PRNewswire/ -- At this year's ITB Berlin 2025, Trip.com Group will unpack the emerging technologies shaping the future of travel, such as AI-driven personalisation and next-generation tech. In its biggest showing yet, the company will highlight the evolving digital landscape across the industry.
Through keynote presentations and expert panels, senior leaders from across the business will spotlight how technology has transformed travel — today and in the future.
Mr Boon Sian Chai, Managing Director and Vice President of International Markets at Trip.com Group, will join Julia Simpson, President & CEO of the World Travel & Tourism Council (WTTC), to launch a strategic analysis of key emerging and breakthrough technologies from its Technology Game Changers report. The launch event will examine emerging innovations across four key areas, and is a strategic resource for business leaders and stakeholders looking to navigate the complexities of a rapidly transforming digital environment. Technology Game Changers: Future Trends in Travel & Tourism Press Conference 5 March 2025, 10:15 (CET), Hall 5.3 Presentation Hub.
Mr Schubert Lou, COO of Trip.com, will join an exclusive panel to discuss how Trip.com leverages AI-driven personalisation to enhance the customer experience and drive loyalty. Mr Lou will further explore the key innovations reshaping industry dynamics while offering insights and strategies to stay ahead in the competitive landscape. Executive Forecast: The Tech Trends Shaping Travel's Future 4 March 2025, 11:00 (CET), at Hall 6.1 eTravel Stage.
Mr Andy Washington, General Manager of Trip.com Group Europe, will join an exciting panel exploring how technology drives personalised travel experiences. The session will review the challenges of balancing mass production with individualisation and how AI shapes hyper-personalised travel planning. The discussion will highlight how Trip.com Group successfully integrates tailored experiences, not just for individual travellers but also within complex package and group travel structures, ensuring both efficiency and profitability. Technology as a Driver of Individualized Travel Experiences 4 March 2025, 16:15 (CET), at Hall 7.1b Blue Stage.
Visitors to this year's event can connect with Trip.com Group at its trade fair booth, located at Hall 9, Stand 121. Representatives from across its business will be present, including teams from Flights, Stays, Attractions and Tours, Transportation, Vacations and Destination Marketing.
Strategic Partnerships & Strong European Growth
Trip.com Group reinforces its commitment to the European market, and is keen to strengthen its partnerships, such as its Memorandum of Understanding (MOU) signing with the German National Tourism Board. This collaboration underscores the Group's dedication to building a strong presence in Germany, aligning with its strategic expansion across Europe.
Trip.com Group is poised to enhance its role in the region's travel ecosystem following its recent office locations in Paris and Istanbul, with other offices in London, Edinburgh, Frankfurt, Rome and Barcelona. The Group's European footprint continues to expand, with strong regional growth indicators.
Trip.com Group recently reported its latest figures, highlighting air ticket and hotel bookings on its international OTA platform increased by over 70% year-over-year. Furthermore, German travel bookings specifically grew by almost 60% year-over-year.
"We are confident about strong growth in our international business and increasing progress made in the European travel landscape," said Mr Washington.
"The European market is significantly shifting towards more personalised travel experiences. To cater to this, Trip.com Group will continue to innovate our technology capabilities so that we can anticipate customer needs and create tailored journeys that enhance the travel experience. "
As the travel industry accelerates its digital shift, Trip.com Group remains at the forefront of innovation, leveraging technology to improve customer service, streamline operations, and drive growth in the global travel industry.
About Trip.com Group
Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centres. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world". Find out more about Trip.com Group here: group.trip.com.
Follow us on: X, Facebook, LinkedIn, and YouTube.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
"The Future of Travel": Trip.com Group to Showcase Next-Gen Tech at ITB Berlin 2025
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Global leader in Invoice Lifecycle Management combines with Australia's leading provider of accounts payable automation to bring next generation, AI-powered solutions to fast-growing middle market
SYDNEY, Dec. 17, 2025 /PRNewswire/ -- Basware, a global leader in Invoice Lifecycle Management, today announced that it has acquired Redmap, a leading Australian provider of Accounts Payable (AP) automation software. Together, Basware and Redmap will deliver a portfolio of AI-driven solutions to middle market and enterprise companies, empowering them to manage the entire invoice lifecycle.
"Today's finance environments are more complex than ever, and every organization – not just the largest companies – needs solutions to streamline and simplify financial processes," said Jason Kurtz, CEO Basware. "Redmap understands this, and their team has built a great product tailored for middle market companies and ERP platforms. Together, we can bring innovation, capabilities and resources often reserved for large enterprises, to transform finance organizations and accounts payable operations for these customers and drive long-term efficiency and growth."
Tapping a Fast-Growing Market
The opportunity is significant. Australia and the broader APAC region are primed for rapid adoption of invoice management solutions. As governments push e-invoicing standards and companies adapt to ever-changing regulatory standards, such as Australia's new Aged Care Act, organisations across the region are seeking smarter, faster and more compliant ways to manage growing invoice volumes.
Grand View Research values the 2025 market for AP automation solutions in the APAC region at $770 million and expects it to double to $1.4 billion by 2030. With the acquisition of Redmap, Basware is strongly positioned to capitalise on this opportunity.
Redmap's solutions help hundreds of organisations across multiple industries, including retail, mining, and aged care, achieve faster invoice processing, improved accuracy, and greater financial visibility. This has helped them become a trusted partner for their customers, such as Evolution Mining, Lowes Menswear and Officemax, and ERP partners, such as Melbourne based Pronto Software.
Basware's Invoice Lifecycle Management Platform™ is the industry's leading AI-driven unified invoice automation platform. Built on decades of AP innovation, the platform combines AI-driven automation with the world's largest AP dataset, built-in compliance and an open invoice network to give finance teams complete control over the entire invoice process and the visibility they need to make smarter, faster decisions. And leading brands such as DHL, Heineken and Sony use the platform to manage over 230 million invoice transactions per year.
Democratising AP Automation
"With the acquisition of Redmap, companies of all sizes can access world-class invoice automation solutions tailored to their specific needs and ERP systems," Kurtz said. "Whether a business is running SAP or Pronto Xi, Basware is committed to being a customer first, partner-enabled provider that delivers purpose-built solutions to transform their AP operations and lead them to the future of intelligent finance."
Pronto Software Managing Director Chad Gates applauds the move. "The combination of Basware's global invoice-automation capabilities and partner commitment, along with Redmap's local and domain expertise creates a powerful value proposition for Australian businesses," he said. "Together, they deliver the kind of seamless, intelligent workflow automation that aligns perfectly with the direction we see the market and our customers heading."
Redmap CEO Ben Woolley agrees. "I'm proud of what we've built at Redmap," he said. "Our partnerships have been the foundation of our success, and this acquisition will allow us to scale and bring our proven ERP integration model to more companies worldwide."
Driving the Future of Finance
The acquisition will also allow Redmap to accelerate and expand development of its AP automation platform, leveraging Basware's advanced AI innovations to deliver the future of intelligent finance for its customers.
"Basware's long-standing legacy in invoice lifecycle management and commitment to ongoing innovation connects us to the reach, resources, and proven practices to accelerate what we do best, while opening new paths for our people to grow, lead, and build the future of automation," Woolley added. The acquisition follows Basware's acquisition of Glantus in 2023 and AP Matching in 2024.
About Basware
Basware is how finance leaders in global enterprises can finally automate their complex, labor-intensive invoice processes and stay compliant with regulatory change. Our AP automation and invoicing platform helps you achieve a new level of efficiency – in a matter of months – while reducing errors and risks. We bring a unique combination of true automation, complete coverage, and deeper expertise to make it all just happen for our customers. That's why the world's most efficient AP departments at thousands of companies rely on Basware to handle over 220 million invoices per year. Basware. Now it all just happens. ™
About Redmap
Redmap is Australia's leading provider of Accounts Payable (AP) automation software for middle market ERPs, delivering seamless and intelligent automation solutions. With deep expertise in document automation, intelligent data capture, and workflow optimisation, Redmap empowers businesses to streamline their AP processes, reduce manual intervention, and enhance operational efficiency.
Global leader in Invoice Lifecycle Management combines with Australia's leading provider of accounts payable automation to bring next generation, AI-powered solutions to fast-growing middle market
SYDNEY, Dec. 17, 2025 /PRNewswire/ -- Basware, a global leader in Invoice Lifecycle Management, today announced that it has acquired Redmap, a leading Australian provider of Accounts Payable (AP) automation software. Together, Basware and Redmap will deliver a portfolio of AI-driven solutions to middle market and enterprise companies, empowering them to manage the entire invoice lifecycle.
"Today's finance environments are more complex than ever, and every organization – not just the largest companies – needs solutions to streamline and simplify financial processes," said Jason Kurtz, CEO Basware. "Redmap understands this, and their team has built a great product tailored for middle market companies and ERP platforms. Together, we can bring innovation, capabilities and resources often reserved for large enterprises, to transform finance organizations and accounts payable operations for these customers and drive long-term efficiency and growth."
Tapping a Fast-Growing Market
The opportunity is significant. Australia and the broader APAC region are primed for rapid adoption of invoice management solutions. As governments push e-invoicing standards and companies adapt to ever-changing regulatory standards, such as Australia's new Aged Care Act, organisations across the region are seeking smarter, faster and more compliant ways to manage growing invoice volumes.
Grand View Research values the 2025 market for AP automation solutions in the APAC region at $770 million and expects it to double to $1.4 billion by 2030. With the acquisition of Redmap, Basware is strongly positioned to capitalise on this opportunity.
Redmap's solutions help hundreds of organisations across multiple industries, including retail, mining, and aged care, achieve faster invoice processing, improved accuracy, and greater financial visibility. This has helped them become a trusted partner for their customers, such as Evolution Mining, Lowes Menswear and Officemax, and ERP partners, such as Melbourne based Pronto Software.
Basware's Invoice Lifecycle Management Platform™ is the industry's leading AI-driven unified invoice automation platform. Built on decades of AP innovation, the platform combines AI-driven automation with the world's largest AP dataset, built-in compliance and an open invoice network to give finance teams complete control over the entire invoice process and the visibility they need to make smarter, faster decisions. And leading brands such as DHL, Heineken and Sony use the platform to manage over 230 million invoice transactions per year.
Democratising AP Automation
"With the acquisition of Redmap, companies of all sizes can access world-class invoice automation solutions tailored to their specific needs and ERP systems," Kurtz said. "Whether a business is running SAP or Pronto Xi, Basware is committed to being a customer first, partner-enabled provider that delivers purpose-built solutions to transform their AP operations and lead them to the future of intelligent finance."
Pronto Software Managing Director Chad Gates applauds the move. "The combination of Basware's global invoice-automation capabilities and partner commitment, along with Redmap's local and domain expertise creates a powerful value proposition for Australian businesses," he said. "Together, they deliver the kind of seamless, intelligent workflow automation that aligns perfectly with the direction we see the market and our customers heading."
Redmap CEO Ben Woolley agrees. "I'm proud of what we've built at Redmap," he said. "Our partnerships have been the foundation of our success, and this acquisition will allow us to scale and bring our proven ERP integration model to more companies worldwide."
Driving the Future of Finance
The acquisition will also allow Redmap to accelerate and expand development of its AP automation platform, leveraging Basware's advanced AI innovations to deliver the future of intelligent finance for its customers.
"Basware's long-standing legacy in invoice lifecycle management and commitment to ongoing innovation connects us to the reach, resources, and proven practices to accelerate what we do best, while opening new paths for our people to grow, lead, and build the future of automation," Woolley added. The acquisition follows Basware's acquisition of Glantus in 2023 and AP Matching in 2024.
About Basware
Basware is how finance leaders in global enterprises can finally automate their complex, labor-intensive invoice processes and stay compliant with regulatory change. Our AP automation and invoicing platform helps you achieve a new level of efficiency – in a matter of months – while reducing errors and risks. We bring a unique combination of true automation, complete coverage, and deeper expertise to make it all just happen for our customers. That's why the world's most efficient AP departments at thousands of companies rely on Basware to handle over 220 million invoices per year. Basware. Now it all just happens. ™
About Redmap
Redmap is Australia's leading provider of Accounts Payable (AP) automation software for middle market ERPs, delivering seamless and intelligent automation solutions. With deep expertise in document automation, intelligent data capture, and workflow optimisation, Redmap empowers businesses to streamline their AP processes, reduce manual intervention, and enhance operational efficiency.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Basware's Acquisition of Redmap Signals a New Era for AP in Australia
