iQmetrix Looks to the Future with Next-Generation Wireless Retail Technology Innovation

BARCELONA, Spain--(BUSINESS WIRE)--Mar 3, 2025--

The next generation of telecom retail technology is being unveiled this week at Mobile World Congress 2025 in Barcelona, Spain.

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iQmetrix, the only provider of Interconnected Commerce solutions for telecom retail, is exhibiting March 3-5 in the Canadian Pavilion at the world’s biggest mobile event—and is using the event to announce the game-changing evolution of its flagship SaaS technology platform.

After years of working behind the scenes on replatforming its RQ technology suite, iQmetrix is launching its Generation 8 platform—built to eliminate technology bottlenecks, drive efficiencies, and unlock new revenue opportunities for its clients. This evolution to a modern, lightweight platform delivers unmatched flexibility, cross-compatibility, and seamless integration between systems.

Speed, Agility, and Innovation at Scale: iQ Platform

With this next-generation technology, iQmetrix has the power to move faster than ever before. The new iQ Platform will radically accelerate the rollout timelines of new features and tools, streamline the onboarding of new clients, enable much deeper integrations, and deliver unprecedented customization options—giving retailers the tools they need to stay ahead in a rapidly evolving telecom industry. With a headless architecture and truly modular approach, the new platform empowers retailers to modernize their operations without disrupting their tech ecosystem.

One of the biggest foundational advantages of the new platform is its ability to quickly and easily integrate solutions from:

Lauren Wilmsen, Vice President of Product, Retail at iQmetrix, said, “The new platform enables us to get out of our own way, and out of the way of vendors, partners, and clients who want to integrate with our systems.”

Users of the new platform will benefit from two newly structured user interface suites. These are being rolled out in two phases over the coming months:

1. Beyond Point-of-Sale: iQ Storefront

Traditional POS systems merely process transactions. iQ Storefront is the next evolution of front-of-house retail software, designed specifically for telecom. It is device-agnostic, highly customizable and extensible, and built to support the entire retail journey—going far beyond the capabilities of a standard POS.

iQ Storefront will include all the functionality that exists in the RQ point-of-sale solutions today, such as transactions, cash management, bill payments, tax management, activations, and business-to-business transactions. However, iQ Storefront will not act as a simple point-of-sale that starts when a customer makes a purchase in a store. It will enable a true end-to-end journey that encompasses all facets of a customer’s retail experience, and every aspect of the retailer’s journey, from marketing to channel management to integrated payments to reconciliation, and much more.

The lightweight app will allow clients to easily customize unique user journeys and rules that are different for sales reps, store managers, or any other front-of-house role—plus the UIs will be accessible and intuitive, as today’s new generation of retail staff expects. The new platform will also allow for future multi-language and multi-currency options to be enabled within iQ Storefront. The app is device-agnostic, so users can interact with it either on iOS or Android.

iQ Storefront will also include the new iQ Payments solution—a seamless, end-to-end payments solution designed to evolve with your business. iQ Payments gives users a streamlined, single-vendor experience where payment processing, support, hardware, and reporting are all consolidated—simplifying payments management and reducing operational friction. It also enables a mobile-first payment hardware option, supporting businesses’ mobile retail strategies.

2. Revolutionizing the Back Office: iQ Hub

iQmetrix’s trusted back-office solution, the RQ Retail Management System suite, is evolving into iQ Hub—an agile, customizable, lightweight, web-based software designed specifically for telecom retail. Retaining RQ’s essential strengths of telecom-specific inventory management, vendor rebate management, order management, performance management, and more, iQ Hub will add in greater flexibility, deeper customization, and seamless cross-compatibility with third-party POS systems.

As with iQ Storefront, iQ Hub will enable different user journeys for different employee roles and security levels—meaning an inventory manager will see different modules in their UI than a data analyst, for example. This will make the user experience intuitive and adaptable for everyone, no matter who they are, rather than everyone having to fit in with fixed software parameters.

iQ Hub will also greatly improve operational efficiencies by enabling a vast amount more automation—SKU management and price management being just two examples. This will greatly reduce and sometimes eliminate the need for system management, freeing up users’ time and energy to focus on activities that drive their business forward, instead of managing the system.

Both iQ Hub and iQ Storefront will draw from the latest AI-driven innovations that iQmetrix is developing—such as AI-powered customer lifecycle management and customer personalization, and AI-driven product inventory and demand management. The new platform also allows for easy integration of all solutions as they arise, constantly improving the system in an organic way.

A Learning System Created Through Community

One of the greatest advantages of this next-generation platform is that, as products and features are developed and as partners and clients plug their tools and systems into the platform, it becomes a living, evolving system. This concept is truly at the heart of Interconnected Commerce—an ecosystem of technology that is greater than the sum of its parts, because the interconnections between all the stakeholders and systems mean its benefits become exponentially better for all users.

As this technology is launched, existing iQmetrix clients can rest assured that they will not see any disruption in their current RQ technology solutions that support their daily operations. RQ will continue to be in full operation before and during any migration to the new platform.

Christopher Krywulak, Chief Executive Officer at iQmetrix, said, “We are thrilled to be reimagining how we create great experiences for our clients and their customers with our Generation 8 technology platform. This next-generation platform has always been part of our long-term strategy, and we are taking a thoughtful approach to ensure a smooth transition while maintaining the reliability of our existing system.”

Key iQmetrix clients will be the first to see demos and get the chance to beta-test the technology in the coming months, and the new platform and user interfaces will be showcased to the wider industry at SummitX 2025 in California this October. Those who want to learn more before that time are encouraged to reach out to their Account Manager, if they are an existing client, or contact us to find out more at www.iqmetrix.com/demo.

MWC Barcelona attendees are warmly invited to visit iQmetrix in the Canadian pavilion, March 3-5, 2025. To find out more about iQmetrix Interconnected Commerce solutions, visitiQmetrix Interconnected Commerce.

About iQmetrix

iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail. Interconnected Commerce is a complete set of software and technologies that are modular, flexible, and have telecom-specific capabilities, enabling telecom retailers to provide an uplifting experience for their customers. We empower telecom retailers to transact, activate, and fulfill products, as well as operate their business, and unify the online and in-store experiences. We interconnect the entire industry, bridging carriers, retailers, manufacturers, and a huge ecosystem of vendors and external system integrations.

For 26 years, we’ve been passionate about helping the leading brands in telecom to grow by providing best-in-class software, services, and expertise that enables them to adapt and thrive. Our solutions powered $17BN in sales last year, handling nearly 53 million invoices and more than 28 million activations, and are used by more than 370,000 telecom retail professionals across almost 1,000 clients. iQmetrix is a privately held software-as-a-service (SaaS) company with employees in Canada, the U.S., India, and Europe. For more information, please visit www.iqmetrix.com.

The next generation of telecom retail technology is being highlighted by iQmetrix this week at Mobile World Congress 2025 in Barcelona, Spain. Image: iQmetrix

BRIDGEWATER, N.J. (AP) — Rebecca Bennett, a former Navy helicopter pilot, won the Democratic primary in a battleground New Jersey congressional district to take on Republican Rep. Tom Kean Jr., who has been absent with an unspecified illness for months.

Bennett’s victory over three other Democrats on Tuesday sets up the state’s premier contest in November, when the party hopes it can flip the onetime Republican stronghold that has proven competitive in recent years. The district includes bedroom communities and farm towns as well as President Donald Trump’s Bedminster golf club.

Kean’s absence — his last vote was in early March — has supercharged interest in the seat, which Democrats view as key to winning control of the narrowly divided U.S. House. Voters in the 7th District have ousted two incumbents during midterm elections over the past decade.

Addressing supporters in Bridgewater, Bennett called Kean a “coward.”

“You are failing us, and you do not deserve to represent us in Washington,” she said.

In her speech, Bennett referred to “Tom Kean Jr., wherever you are,” drawing applause from supporters. She criticized Kean over his vote for Trump’s tax legislation and his failure to stand up to the president's threat to cut funding for a rail tunnel between New Jersey and New York.

Trump's package of spending and tax cuts expanded the state and local tax deduction. New Jersey has among the highest property taxes in the nation.

The Democrats are leaning into the rising costs of groceries and gasoline caused by the Iran war and Trump’s sweeping tariffs.

Bennett built her campaign around her experience as a Navy helicopter pilot as well as around affordability, noting that she drives a no-frills sedan and emphasizing her relatability as a working mom.

Araz Shahinian, a 49-year-old systems developer, said he voted for Bennett, noting he’s worried about the state of politics and rising prices. “She had the more centrist views,” he said.

Bennett's victory comes as Kean, who received Trump’s endorsement, remains out of public view. He did not make any appearances ahead of the primary, and he did not face a challenge for the Republican nomination.

Kean issued a statement on Tuesday saying “I will continue putting our constituents first” and “I am optimistic about the road ahead.”

“Right now I am focused on my recovery and under the advice of healthcare professionals. I will transition from virtual work to in person work within a matter of weeks,” Kean said, without explaining his condition.

Nina Ovryn, a Democratic voter and Bennett supporter who attended her victory party, said she was disappointed by Kean's absence.

“It shines a spotlight on the fact that he’s basically absent in the district and now he’s absent in Congress,” she said.

The district was redrawn after the most recent census to become more favorable to Republicans, but it's gone back and forth in recent years. Kean ousted incumbent Democrat Tom Malinowski in 2022, who defeated Republican Rep. Leonard Lance in 2018.

Justin Murphy, an attorney from southern New Jersey, won the state’s Republican nomination for a U.S. Senate seat Tuesday, setting up a fall contest with incumbent Democratic Sen. Cory Booker.

Murphy faces the tall task of becoming the first New Jersey Republican to win a race for Senate in more than five decades — and in a year when control of the chamber is being hotly contested.

Booker was uncontested in Tuesday's Democratic primary and is running for a full third term.

Rep. Jeff Van Drew is seeking a fifth term in southern New Jersey’s 2nd District. He was originally elected as a Democrat but switched to the Republican Party during Trump's first term. Zack Mullock, the mayor of Cape May, New Jersey, won the district's Democratic primary Tuesday.

Dr. Adam Hamawy, a surgeon and Army veteran, won a crowded primary in the heavily Democratic 12th District in central New Jersey, where Rep. Bonnie Watson Coleman is retiring. He'll face attorney Gregg Mele, who was unchallenged in the GOP primary.

Hamawy shot to prominence with endorsements from independent Sen. Bernie Sanders and other progressives. Some of his opponents recently began criticizing him over his connection to Sheikh Omar Abdel-Rahman, a blind Egyptian cleric convicted in 1995 of conspiring to blow up the United Nations and other New York-area landmarks.

Hamawy was a defense witness in the sheikh's trial but wasn’t accused of wrongdoing. He has condemned violence and distanced himself from the sheikh during the campaign. Abdel-Rahman died in federal prison in 2017.

The Republican primary in New Jersey’s 9th Congressional District was too early to call. Rosie Pino led Tiffany Burress by 366 votes out of 12,702 votes counted. It was unclear how many votes were left to count in Passaic County, where Burress led Pino by 25 percentage points.

The winner will take on first-term Democratic Rep. Nellie Pou. Her margin of victory in 2024 was narrower than her long-serving predecessor, Rep. Bill Pascrell, and coincided with Trump winning a county in the district.

This story was first published on June 2, 2026. It was updated on June 3, 2026 to correct that in the Republican primary for the 9th District, Tiffany Burress led Rosie Pino in Passaic County by 25 percentage points, not 45 points, and to correct the spelling of a Bennett supporter’s name to Nina Ovryn, not Orvyn.

Associated Press writer Meg Kinnard in Columbia, South Carolina, contributed to this report.

From left, Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, holds her daughter Rosie, alongside her husband Alex Hydrean and daughter Millie during a primary election night watch party after winning the Democratic nomination Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, hugs attendees during a primary election night watch party after winning the Democratic nomination Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, speaks during a primary election night watch party after winning the Democratic nomination Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, speaks during a primary election night watch party after winning the Democratic nomination Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, hugs an attendee during a primary election night watch party after winning the Democratic nomination Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

Supporters hug during a primary election night watch party for Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

Supporters cheer during a primary election night watch party for Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

Voting messages are displayed on a car at a primary election night watch party for Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

A worker sets up the stage during a primary election night watch party for Rebecca Bennett, Democratic candidate for New Jersey's 7th Congressional District, Tuesday, June 2, 2026, in Bridgewater, N.J. (AP Photo/Ryan Murphy)

A sign directs voters to a polling place for the New Jersey primary election in Cherry Hill township, N.J., Tuesday, June 2, 2026. (AP Photo/Matt Rourke)

A person walks from a polling place for the New Jersey primary election in Oaklyn, N.J., Tuesday, June 2, 2026. (AP Photo/Matt Rourke)

FILE - This photo combination shows Democrat candidates for New Jersey's 7th Congressional District, from left, Rebecca Bennett, May 30, 2026, in Flemington, N.J., Brian Varela, May 30, 2026, in Sparta, N.J. and Michael Roth, May 31, 2026, in Rahway, N.J. (AP Photo/Stefan Jeremiah)

FILE - In this Jan. 15, 2019, file photo, New Jersey Senate Minority Leader Tom Kean Jr., R-Westfield, addresses reporters in Trenton, N.J. (AP Photo/Julio Cortez, File)