TROY, Mich.--(BUSINESS WIRE)--Mar 25, 2025--
Amid growing uncertainty surrounding the expansion of public charging infrastructure, home charging continues to be a boon for electric vehicle (EV) 1 owners, despite declines in satisfaction among owners of both Level 2 2 charging segments, according to the J.D. Power 2025 U.S. Electric Vehicle Experience (EVX) Home Charging Study,℠ released today. Overall satisfaction among owners of Level 2 portable charging stations is 714 (on a 1,000-point scale) and 733 for Level 2 permanently mounted home chargers, 21 and 11 points lower, respectively, than a year ago. Owner satisfaction with Level 1 portable chargers remains constant at 581.
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“While home charging remains the pinnacle of convenience when it comes to EVs, there are some pain points felt by owners across all three charging segments,” said Brent Gruber, executive director of the EV practice at J.D. Power. “Chief among them are charging speeds, cord length and the cost of charging. Energy prices are still on the rise in much of the country, and this has negative effects on the industry. Furthermore, because charging speed has tremendous influence on customer satisfaction, home charging stakeholders should particularly focus on ensuring charging speeds are optimized to meet customer needs.”
Following are some key findings of the 2025 study:
Study Ranking
While the study examines the home charging experience of EV owners across all three charger segments, only the Level 2 permanently mounted charging station segment is award eligible this year.
Tesla ranks highest among Level 2 permanently mounted charging stations for a fifth consecutive year, with a score of 776. Emporia (763) ranks second and Wallbox (756) ranks third.
The U.S. Electric Vehicle Experience (EVX) Home Charging Study, now in its fifth year, is driven by a collaboration with PlugShare, the leading EV driver app maker and research firm. This study sets the standard for benchmarking satisfaction with the critical attributes that affect the total or overall EV home charging experience for both battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs).
Satisfaction is measured across eight factors: fairness of retail price; cord length; size of charger; ease of winding/storing cable; cost of charging; charging speed; ease of use; and reliability. These factors provide a comprehensive assessment of the owner experience and charger performance. Respondents include 10,472 owners of 2019-2025 model year BEVs and PHEVs. The study was fielded from November 2024 through January 2025.
For more information about the U.S. Electric Vehicle Experience (EVX) Home Charging Study, visit
https://www.jdpower.com/business/automotive/electric-vehicle-experience-evx-home-charging-study.
See the online press release at http://www.jdpower.com/pr-id/2025026.
About PlugShare
Based in El Segundo, Calif., PlugShare maintains the most comprehensive census of EV infrastructure in the world. They make the PlugShare app for iOS, Android and the Web, the most popular EV driver app globally, in use by most drivers in North America and over seven million EV drivers worldwide. PlugShare also provides sophisticated data tools, reports, custom consulting and comprehensive research on EVs for automakers, utilities, charging networks, government and the rest of the EV industry. It operates the world’s largest EV driver survey research panel, PlugInsights, now with over 150,000 members.
About J.D. Power
J.D. Power is a global leader in automotive data and analytics, and provides industry intelligence, consumer insights and advisory solutions to the automotive industry and selected non-automotive industries. J.D. Power leverages its extensive proprietary datasets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business performance.
J.D. Power was founded in 1968 and has offices in North America, Europe and Asia Pacific. To learn more about the company's business offerings, visit JDPower.com/business. The J.D. Power auto-shopping tool can be found at JDPower.com.
About J.D. Power and Advertising/Promotional Rules:https://www.jdpower.com/business/about-us/press-release-info
J.D. Power 2025 U.S. Electric Vehicle Experience (EVX) Home Charging Study
TORONTO (AP) — Canadian Prime Minister Mark Carney’s Liberal Party has won the federal election, capping a stunning turnaround in fortunes fueled by U.S. President Donald Trump’s annexation threats and trade war.
Carney's rival, populist Conservative Party leader Pierre Poilievre, was voted out of his seat in Parliament, the Canadian Broadcasting Corporation projected Tuesday.
The loss of his seat representing his Ottawa district in Monday’s election capped a swift decline in fortunes for the firebrand Poilievre, who a few months ago appeared to be a shoo-in to become Canada’s next prime minister and shepherd the Conservatives back into power for the first time in a decade.
But then Trump launched a trade war with Canada and suggested the country should become the 51st state, outraging voters and upending the election.
Poilievre, a career politician, campaigned with Trump-like bravado, taking a page from the “America First” president by adopting the slogan “Canada First.” But his similarities to Trump may have ultimately cost him and his party.
The Liberals were projected to win more of Parliament’s 343 seats than the Conservatives. It wasn’t immediately clear if they would win an outright majority — at least 172 — or would need to rely on a smaller party to pass legislation and remain in power.
Elections Canada said it has decided to pause counting of special ballots — cast by voters who are away from their districts during the election — until later Tuesday morning. The Liberals were leading or elected in 168 seats when the counting was paused, four short of a majority. Elections Canada estimated that the uncounted votes could affect the result in about a dozen districts.
The decision means Canadians won’t know until later in the day whether Carney’s Liberals have won a minority or majority mandate.
In a victory speech, Carney stressed the importance of unity in the face of Washington’s threats. He also said the mutually beneficial system Canada and the U.S. had shared since World War II had ended.
“We are over the shock of the American betrayal, but we should never forget the lessons,” he said.
“As I’ve been warning for months, America wants our land, our resources, our water, our country,” Carney added. “These are not idle threats. President Trump is trying to break us so America can own us. That will never ... ever happen. But we also must recognize the reality that our world has fundamentally changed.”
Poilievre hoped to make the election a referendum on former Prime Minister Justin Trudeau, whose popularity declined toward the end of his decade in power as food and housing prices rose.
But Trump attacked, Trudeau resigned and Carney, a two-time central banker, became the Liberal Party’s leader and prime minister.
In a concession speech before the race call on his own seat, Poilievre vowed to keep fighting for Canadians.
“We are cognizant of the fact that we didn’t get over the finish line yet,” Poilievre told supporters. “We know that change is needed, but change is hard to come by. It takes time. It takes work. And that’s why we have to learn the lessons of tonight — so that we can have an even better result the next time Canadians decide the future of the country.”
Poilievre can still lead the Conservative Party.
Even with Canadians grappling with the fallout from a deadly weekend attack at a Vancouver street festival, Trump was trolling them on election day, suggesting again on social media that Canada should become the 51st state and saying he was on their ballot. He also erroneously claimed that the U.S. subsidizes Canada, writing, “It makes no sense unless Canada is a State!”
Trump’s truculence has infuriated Canadians, leading many to cancel U.S. vacations, refuse to buy American goods and possibly even vote early. A record 7.3 million Canadians cast ballots before election day.
Reid Warren, a Toronto resident, said he voted Liberal because Poilievre “sounds like mini-Trump to me.” He said Trump’s tariffs are a worry.
“Canadians coming together from, you know, all the shade being thrown from the States is great, but it’s definitely created some turmoil, that’s for sure,” he said.
Historian Robert Bothwell said Poilievre appealed to the “same sense of grievance” as Trump, but that it ultimately worked against him.
“The Liberals ought to pay him,” Bothwell said, referring to the U.S. president. “Trump talking is not good for the Conservatives.”
Carney and the Liberals secured a new term, but they have daunting challenges ahead.
If they don’t win a majority in Parliament, the Liberals might need rely on one of the smaller parties. The Bloc Québécois, which looked set to finish third, is a separatist party from French-speaking Quebec that seeks independence. Trudeau’s Liberals relied on the New Democrats to remain in power for four years, but the progressive party fared poorly on Monday and its leader, Jagmeet Singh, said he was stepping down after eight years in charge.
“This is a dramatic comeback, but if the Liberals cannot win a majority of seats, political uncertainty in a new minority Parliament could complicate things for them,” said McGill University political science professor Daniel Béland.
Foreign policy hasn't dominated a Canadian election this much since 1988, when, ironically, free trade with the United States was the prevailing issue.
In addition to the trade war with the U.S. and frosty relationship with Trump, Canada is dealing with a cost-of-living crisis. And more than 75% of its exports go to the U.S., so Trump’s tariffs threat and his desire to get North American automakers to move Canada’s production south could severely damage the Canadian economy.
While campaigning, Carney vowed that every dollar the government collects from counter-tariffs on U.S. goods will go toward Canadian workers who are adversely affected by the trade war. He also said he plans to keep dental care in place, offer a middle-class tax cut, return immigration to sustainable levels and increase funding to Canada’s public broadcaster, the Canadian Broadcasting Corporation.
Associated Press reporter Mike Householder contributed to this report.
Canadian Prime Minister Mark Carney, center, dances to Canadian band Down With Webster as they play live at campaign headquarters after the Liberal Party won the Canadian election in Ottawa on Tuesday, April 29, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Canadian Prime Minister Mark Carney, center, dances to Canadian band Down With Webster as they play live from campaign headquarters after the Liberal Party won the Canadian election in Ottawa on Tuesday, April 29, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Canadian Prime Minister Mark Carney reacts with wife Diana Fox Carney on stage at his campaign headquarters after the Liberal Party won the Canadian election in Ottawa on Tuesday, April 29, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Canadian Prime Minister Mark Carney arrives on stage at his campaign headquarters after the Liberal Party won the Canadian election in Ottawa on Tuesday, April 29, 2025. (Justin Tang/The Canadian Press via AP)
Canadian Prime Minister Mark Carney and his wife Diana Fox Carney react on stage at his campaign headquarters after the Liberal Party won the Canadian election in Ottawa on Tuesday, April 29, 2025. (Frank Gunn/The Canadian Press via AP)
Conservative Leader Pierre Poilievre and his wife Anaida gesture following his speech at his campaign headquarters on election night, in Ottawa, Tuesday, April 29, 2025. (Christinne Muschi/The Canadian Press via AP)
Canadian Prime Minister Mark Carney addresses supporters at Liberal campaign headquarters in Ottawa, Tuesday, April 29, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Conservative Leader Pierre Poilievre and his wife Anaida Poilievre wave as they leave the stage Tuesday, April 29, 2025 in Ottawa. (Adrian Wyld/The Canadian Press via AP)
Canadian Prime Minister Mark Carney embraces his wife Diana Fox Carney before addressing supporters at his campaign headquarters after the Liberal Party won the Canadian election in Ottawa, Ontario, Tuesday, April 29, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Canadian Prime Minister Mark Carney arrives to address supporters at his campaign headquarters on election night in Ottawa, Ontario, Tuesday, April 29, 2025. (Nathan Denette/The Canadian Press via AP)
Canadian Prime Minister Mark Carney arrives to address supporters at his campaign headquarters on election night in Ottawa, Ontario, Tuesday, April 29, 2025. (Nathan Denette/The Canadian Press via AP)
Canadian Prime Minister Mark Carney speaks to supporters on stage at his campaign headquarters after the Liberal Party won the Canadian election in Ottawa, Ontario, Tuesday, April 29, 2025. (Justin Tang/The Canadian Press via AP)
Canadian Prime Minister Mark Carney speaks to supporters on stage at his campaign headquarters after the Liberal Party won the Canadian election in Ottawa, Tuesday, April 29, 2025. (Justin Tang//The Canadian Press via AP)
Canadian Prime Minister Mark Carney speaks to supporters on stage at his campaign headquarters after the Liberal Party won the Canadian election in Ottawa, Ontario, Tuesday, April 29, 2025. (Frank Gunn/The Canadian Press via AP)
New Democratic Party Leader Jagmeet Singh addresses supporters accompanied by his wife Gurkiran Kaur at his campaign headquarters on election night, in Burnaby, B.C., Monday, April 28, 2025. (Ethan Cairns/The Canadian Press via AP)
Bloc Québécois Leader Yves-Francois Blanchet speaks to supporters on election night, in Montreal, Tuesday, April 29, 2025. (Christopher Katsarov/The Canadian Press via AP)
Bloc Québécois Leader Yves-Francois Blanchet, center left, greets supporters on election night, in Montreal, Tuesday, April 29, 2025. (Christopher Katsarov/The Canadian Press via AP)
NDP Leader Jagmeet Singh kisses his wife Gurkiran Kaur as he pauses while addressing supporters on election night, in Burnaby, B.C., on Monday, April 28, 2025. (Darryl Dyck/The Canadian Press via AP)
Canadian Prime Minister Mark Carney greets attendees as he arrives to address supporters at his campaign headquarters on election night in Ottawa, Ontario, Tuesday, April 29, 2025. (Nathan Denette/The Canadian Press via AP)
Conservative Leader Pierre Poilievre speaks to supporters with his wife Anaida Poilievre at his campaign headquarters on election night, in Ottawa, Tuesday, April 29, 2025. (Spencer Colby/The Canadian Press via AP)
Conservative Leader Pierre Poilievre and his wife Anaida Poilievre kiss at his campaign headquarters on election night, in Ottawa, Tuesday, April 29, 2025. (Adrian Wyld/The Canadian Press via AP)
NDP Leader Jagmeet Singh, center, walks with his wife Gurkiran Kaur as he arrives to address supporters on election night, in Burnaby, B.C., on Monday, April 28, 2025. (Darryl Dyck/The Canadian Press via AP)
Conservative Leader Pierre Poilievre and his wife Anaida at his campaign headquarters on election night, in Ottawa, Tuesday, April 29, 2025. (Christinne Muschi/The Canadian Press via AP)
Canadian Prime Minister Mark Carney smiles on stage at his campaign headquarters after the Liberal Party won the Canadian election in Ottawa, Ontario, Tuesday, April 29, 2025. (Frank Gunn/The Canadian Press via AP)
Canada's new Prime Minister and Liberal Leader Mark Carney and his wife Diana Fox Carney take in the results on election night in Ottawa, Ontario, Monday, April 28, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Liberal Party's supporters cheer on results at the party election night headquarters in Ottawa, Monday, April 28, 2025. (Nathan Denette/The Canadian Press via AP)
Canada's new Prime Minister and Liberal Leader Mark Carney and his wife Diana Fox Carney take in the results on election night in Ottawa, Ontario, Monday, April 28, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Liberal Party's supporters cheer on results at the party election night headquarters in Ottawa, Monday, April 28, 2025. (Nathan Denette/The Canadian Press via AP)
Liberal Party's supporters cheer on results at the party election night headquarters in Ottawa, Monday, April 28, 2025. (Nathan Denette/The Canadian Press via AP)
Liberal Party supporters cheer on results at the party election night headquarters in Ottawa, Ontario, Monday, April 28, 2025. (Nathan Denette/The Canadian Press via AP)
A voting sign stands near a memorial for victims after a vehicle drove into a crowd during a Filipino heritage festival in Vancouver, British Columbia, Monday, April 28, 2025. (AP Photo/Lindsey Wasson)
Voters line up at a polling location at the Collingwood Neighbourhood House in Vancouver, British Columbia, Monday, April 28, 2025. (AP Photo/Lindsey Wasson)
Diana Fox Carney, left, votes in Ottawa, Ontario, Monday, April 28, 2025. (Sean Kilpatrick/The Canadian Press via AP)
NDP Leader Jagmeet Singh arrives for a sign waving campaign event with Port Moody-Coquitlam NDP candidate Bonita Zarrillo and volunteers on election day, in Port Moody, British Columbia, Monday, April 28, 2025. (Darryl Dyck/The Canadian Press via AP)
A sign for a federal election voting center stands near the memorial for the victims of a driver who rammed into a crowd during a Filipino heritage festival in Vancouver, British Columbia, Monday, April 28, 2025. (AP Photo/Lindsey Wasson)
Canada's new Prime Minister and Liberal Leader Mark Carney casts his vote in Ottawa, Ontario, Monday, April 28, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Conservative Leader Pierre Poilievre, right, and his wife Anaida Poilievre cast their votes in the federal election in Ottawa, Canada, Monday, April 28, 2025 in Ottawa. (Adrian Wyld/The Canadian Press via AP)
Liberal Leader Mark Carney arrives in Ottawa, Canada, Monday, April 28, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Liberal Leader Mark Carney arrives in Ottawa, Canada, Monday, April 28, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Elections Canada signage is seen as voters arrive at a polling station on Election Day in Halifax, Canada, Monday, April 28, 2025. (Darren Calabrese/The Canadian Press via AP)
Liberal Leader Mark Carney makes an announcement during a tour of Algoma Steel in Sault Ste. Marie, Ontario on Friday, April 25, 2025. (Sean Kilpatrick /The Canadian Press via AP)
Liberal Leader Mark Carney holds a rally beside the Ambassador Bridge in Windsor, Ontario, on Saturday, April 26, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Liberal Leader Mark Carney holds a rally beside the Ambassador Bridge in Windsor, Ontario, Canada, on Saturday, April 26, 2025. (Sean Kilpatrick/The Canadian Press via AP)
Conservative Leader Pierre Poilievre speaks at a rally in Oakville, Ontario, Sunday, April 27, 2025. (Laura Proctor/The Canadian Press via AP)
FILE - A digital bill board flashes a message in Kennedy Township, Pa., March 25, 2025. (AP Photo/Gene J. Puskar, File)
FILE - Canadian Prime Minister Justin Trudeau, right, speaks with U.S. President Donald Trump at the start of the a plenary session at the G20 Summit in Osaka, Japan, June 29, 2019. (Adrian Wyld/The Canadian Press via AP, File)
Conservative Party leader Pierre Poilievre speaks at a campaign rally in Delta, British Columbia, Saturday, April 26, 2025. (Rich Lam /The Canadian Press via AP)
FILE - Toronto residents Douglas Bloomfield, left, and his son Phoenix, right, hold a Canadian flag and an ice hockey stick to show their support for Canada regarding trade tariffs as they pose with with another visitor to the city wearing a mask of President Donald Trump in front of the White House in Washington, March 13, 2025. (AP Photo/Ben Curtis, File)
