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Claritas Rx Launches First and Only Care Coordination Platform for Specialty and Rare Disease Patients

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Claritas Rx Launches First and Only Care Coordination Platform for Specialty and Rare Disease Patients
News

News

Claritas Rx Launches First and Only Care Coordination Platform for Specialty and Rare Disease Patients

2025-04-28 23:06 Last Updated At:23:31

LAS VEGAS--(BUSINESS WIRE)--Apr 28, 2025--

ASEMBIA AXS25 – Claritas Rx, the leader in technology and analytics to optimize the specialty patient experience, announced today the availability of Patient Watchtower, the first and only care coordination platform for specialty and rare disease patients. SaaS-based Patient Watchtower seamlessly merges complex and fragmented patient data from various sources and creates immediate actionable insights. It uses artificial intelligence and machine learning (AIML) to enable precise patient microtargeting based on risk factors, ensuring the patient will receive prompt treatment.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250428746694/en/

Patient Watchtower manages the health enablement and access team (HEAT) of a patient, including case managers, specialty pharmacies, field teams, HUBs, other patient support call centers and any other resources biopharma companies would want to include. This coordination enables biopharma companies to leverage real-world, first-party data from care coordination organizations, making it instantly actionable for initiating patient support and interventions.

Specifically designed for Patient Services teams, Patient Watchtower offers:

Webinar: Achieve Specialty Pharma Success with AI: Enhance Care, Elevate Fill Rates by 20% and Improve Patient Adherence

Claritas Rx is offering a webinar entitled “Achieve Specialty Pharma Success with AI: Enhance Care, Elevate Fill Rates by 20% and Improve Patient Adherence” that will include a detailed overview of Patient Watchtower.

When: May 15, 2025, at 1:00 p.m. ET (10:00 a.m. PT)

Where: Virtual – click here to register: Achieve Specialty Pharma Success with AI: Enhance Care, Elevate Fill Rates by 20% and Improve Patient Adherence

Who: Presented by Stuart Kamin, SVP, Analytics and Innovation at Claritas Rx and Karishma Desai, Solutions Consulting Engineer at Claritas Rx.

Media can RSVP to the webinar by contacting Elizabeth Marshall at emarshall@claritasrx.com.

About Patient Watchtower on the Claritas Rx Ascend ™ Platform

Patient Watchtower is part of the Claritas Rx Ascend™ platform. The Ascend platform allows seamless data input and set-up, simplifying patient risk assessments and intervention planning to optimize patient services. AIML is used for patient data management, strictly adhering to HIPAA, HITECH, GDPR and SOC2 regulations. Ascend utilizes hundreds of predictive factors to provide a comprehensive perspective for informed decision-making for Field Access Teams to take the next best action.

Patient Watchtower transforms raw data into actionable insights to uncover hidden narratives behind the data. With Patient Watchtower, companies can understand why a patient might drop off treatment and stay one step ahead in offering the help they need.

About Claritas Rx

Based in South San Francisco, CA, Claritas Rx is a technology company focused on managing real world data focused on specialty biopharmaceutical distribution channels in oncology and rare/orphan diseases. Since 2011 the company has illuminated brand performance and the patient journey for dozens of therapies. Claritas Rx creates actionable business intelligence that helps manufacturers more effectively go to market and enhance the patient experience. For more information visit www.claritasrx.com.

“Hyper-targeted coordination of disparate groups within a health enablement and access team (HEAT) allows biopharma companies to potentially increase their fill rate by 20%. For many specialty brands, this type of uplift can mean millions of dollars and more importantly, getting treatment to a patient faster,” said Mike Fitzgibbons, CEO of Claritas Rx. “Patient Watchtower gives life sciences companies unprecedented visibility into the prescription process, allowing them to quickly identify access issues and suggest the next best action to help patients start and stay on treatment.”

“Hyper-targeted coordination of disparate groups within a health enablement and access team (HEAT) allows biopharma companies to potentially increase their fill rate by 20%. For many specialty brands, this type of uplift can mean millions of dollars and more importantly, getting treatment to a patient faster,” said Mike Fitzgibbons, CEO of Claritas Rx. “Patient Watchtower gives life sciences companies unprecedented visibility into the prescription process, allowing them to quickly identify access issues and suggest the next best action to help patients start and stay on treatment.”

GUANARE, Venezuela (AP) — Freedom came too late for Edilson Torres.

The police officer was buried Tuesday in his humble, rural hometown following his death in a Venezuelan prison, where he was held incommunicado since being detained in December on what his family said were politically motivated accusations.

Torres, 51, died of a heart attack Saturday, just as his family awaited the government's promised release of prisoners following the U.S. capture of then-President Nicolás Maduro. The loss left his family reeling.

Now scores of families — who once hesitated to approach advocacy groups — are coming forward to register their loved ones as “political prisoners" in the hope that they might have a more optimistic future than Torres.

Foro Penal, which tracks and advocates for Venezuelan prisoners, has received a “flood of messages” from families since last week, said Alfredo Romero, director of the nongovernmental organization.

“They didn’t report it out of fear, and now they’re doing it because, in a way, they feel that there is this possibility that their families will be freed,” Romero said. “They see it as hope, but more importantly, as an opportunity.”

The head of Venezuela’s national assembly, Jorge Rodríguez, said last week that a “significant number” of Venezuelan and foreigners imprisoned in the country would be released as a gesture to “seek peace” following the operation that captured Maduro in the early hours of Jan. 3. The U.S. and Venezuela's opposition have long demanded the widespread release of detained opposition figures, activists and journalists, whom they claim are used as a political tool by the ruling party.

Venezuela’s government denies that there are prisoners unjustly detained, accusing them of plotting to destabilize Maduro’s government.

Following Torres' death, Venezuela's Attorney General Tarek William Saab said in a statement that the case had been assigned to a terrorism unit and “was linked to criminal activities detected by state security agencies.” He did not offer any details, but the vague language tracks with past accusations leveled against real or perceived government critics.

Romero said that of the roughly 300 families who reached out to Foro Penal, about 100 cases so far have been confirmed as politically motivated. Most of those reported over the past few days, he said, once worked for Venezuela's military. That is on top of more than 800 people that the organization says continue to be detained for political reasons in Venezuela.

As of Tuesday evening, Foro Penal had confirmed 56 prisoners it said were detained for political reasons had been freed. The group criticized the lack of government transparency over the releases. Venezuela’s government negated the organization's count, and reported a far higher figure of 400 Tuesday afternoon.

But the government did not provide evidence of the releases, a time range in which they were carried out nor identify those freed, making it impossible to determine whether those freed were behind bars for political or other reasons.

Before Torres' funeral on Tuesday, a procession of cars and motorcycles stopped at a local jail, where his wife remains detained on disputed accusations.

“My little brother, my little brother,” Emelyn Torres said between sobs after his casket, cloaked in Venezuela's flag, arrived at her home for the wake. A few feet away, their grandmother nearly fainted as dozens of people crammed into the living room to pay their respects.

Hours earlier, as a minivan transported the body of her brother 267 miles (430 kilometers) from the capital, Caracas, to Guanare, Torres learned that other men linked to the WhatsApp group that led to her brother's arrest had just been released from prison. She wailed.

Among those who have been released are: human rights attorney Rocío San Miguel, who immediately relocated to Spain; Biagio Pilieri, an opposition leader who was part of Nobel Peace Prize winner María Corina Machado’s 2024 presidential campaign; and Enrique Márquez, a former electoral authority and presidential candidate.

Italian businessman Marco Burlò, who was released from prison Monday, told reporters outside a Rome airport Tuesday that he was kept isolated throughout his detention, which he characterized as a “pure and real kidnapping.”

“I can’t say that I was physically abused, but without being able to talk to our children, without the right to defense, without being able to speak to the lawyer, completely isolated, here they thought that I might have died,” he said.

The small set of releases over the past few days continues to fuel criticisms by families, human rights watchdogs at the United Nations and U.S. politicians, who have accused the government of not following through on their word of a wider release.

But the rapid political shifts in the Latin American nation and the distant possibility of release simultaneously marked a rare moment of hope for many families who have spent years wondering if their loved ones would ever be freed.

Part of the reason that Romero said he believed so many people had not come forward is the government's ongoing crackdown on dissent since Venezuela's tumultuous 2024 election, which Maduro claimed to have won despite ample credible evidence to the contrary.

As mass street protests broke out, authorities said they detained more than 2,000 people. In the month after July elections, Venezuela's government passed a law — dubbed the “anti-NGO law” by critics — making it easier for the government to criminalize human rights groups.

That had a chilling effect, Romero said, making families hesitant to come forward — until now.

Janetsky reported from Mexico City.

Follow AP’s coverage of Latin America and the Caribbean at https://apnews.com/hub/latin-america

Relatives of political prisoners gather at the Central University of Venezuela to call for their release in Caracas, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Matias Delacroix)

Relatives of political prisoners gather at the Central University of Venezuela to call for their release in Caracas, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Matias Delacroix)

Jacklin Ibarreto, whose father Miguel Ibarreto is detained, lays out photos of political prisoners at the Central University of Venezuela in Caracas, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Matias Delacroix)

Jacklin Ibarreto, whose father Miguel Ibarreto is detained, lays out photos of political prisoners at the Central University of Venezuela in Caracas, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Matias Delacroix)

Members of a motorcycle club, friends of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, carry his coffin at a cemetery in Guanare, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Ariana Cubillos)

Members of a motorcycle club, friends of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, carry his coffin at a cemetery in Guanare, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Ariana Cubillos)

Relatives stand by the coffin of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, in Guanare, Venezuela, Tuesday, Jan. 13, 2026.. (AP Photo/Ariana Cubillos)

Relatives stand by the coffin of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, in Guanare, Venezuela, Tuesday, Jan. 13, 2026.. (AP Photo/Ariana Cubillos)

Relatives of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, gather around his grave during his funeral in Guanare, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Ariana Cubillos)

Relatives of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, gather around his grave during his funeral in Guanare, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Ariana Cubillos)

Students lay out photos of people they consider political prisoners at the Central University of Venezuela in Caracas, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Matias Delacroix)

Students lay out photos of people they consider political prisoners at the Central University of Venezuela in Caracas, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Matias Delacroix)

Jacklin Ibarreto, whose father Miguel Ibarreto is detained, waits outside the Rodeo I prison in Guatire, Venezuela, Friday, Jan. 9, 2026, after National Assembly President Jorge Rodriguez said the government would release Venezuelan and foreign prisoners. (AP Photo/Matias Delacroix)

Jacklin Ibarreto, whose father Miguel Ibarreto is detained, waits outside the Rodeo I prison in Guatire, Venezuela, Friday, Jan. 9, 2026, after National Assembly President Jorge Rodriguez said the government would release Venezuelan and foreign prisoners. (AP Photo/Matias Delacroix)

Relatives and friends of political prisoners hold candles calling for their loved ones to be set free outside the Rodeo I prison in Guatire, Venezuela, Friday, Jan. 9, 2026 after the government announced prisoners would be released. (AP Photo/Matias Delacroix)

Relatives and friends of political prisoners hold candles calling for their loved ones to be set free outside the Rodeo I prison in Guatire, Venezuela, Friday, Jan. 9, 2026 after the government announced prisoners would be released. (AP Photo/Matias Delacroix)

Relatives stand beside the coffin during the wake of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, in Guanare, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Ariana Cubillos)

Relatives stand beside the coffin during the wake of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, in Guanare, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Ariana Cubillos)

El Helicoide, the headquarters of Venezuela's intelligence service and detention center, stands in Caracas, Venezuela, Friday, Jan. 9, 2026, after National Assembly President Jorge Rodriguez said the government would release Venezuelan and foreign prisoners. (AP Photo/Ariana Cubillos)

El Helicoide, the headquarters of Venezuela's intelligence service and detention center, stands in Caracas, Venezuela, Friday, Jan. 9, 2026, after National Assembly President Jorge Rodriguez said the government would release Venezuelan and foreign prisoners. (AP Photo/Ariana Cubillos)

Students lay out photos of people they consider political prisoners at the Central University of Venezuela in Caracas, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Matias Delacroix)

Students lay out photos of people they consider political prisoners at the Central University of Venezuela in Caracas, Venezuela, Tuesday, Jan. 13, 2026. (AP Photo/Matias Delacroix)

Flor Zambrano, whose son, Rene Chourio, she says is detained at Zone 7 of the Bolivarian National Police for political reasons, embraces relatives of other detainees outside the facility in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

Flor Zambrano, whose son, Rene Chourio, she says is detained at Zone 7 of the Bolivarian National Police for political reasons, embraces relatives of other detainees outside the facility in Caracas, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Matias Delacroix)

A photo of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, and his family adorns his coffin during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

A photo of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, and his family adorns his coffin during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Relatives of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, sit by his coffin during his wake in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Relatives of Edilson Torres, a Venezuelan police officer who died in prison a month after being arrested on accusations of treason, sit by his coffin during his wake in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Emelyn Torres leans over the casket of her brother, Edilson Torres, a Venezuelan police officer who died in prison a month after being detained on accusations of treason, during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Emelyn Torres leans over the casket of her brother, Edilson Torres, a Venezuelan police officer who died in prison a month after being detained on accusations of treason, during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Emelyn Torres and Maria Cristina Fernandez, the sister and grandmother of Edilson Torres, a Venezuelan police officer who died in prison after being detained on accusations of treason, embrace during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

Emelyn Torres and Maria Cristina Fernandez, the sister and grandmother of Edilson Torres, a Venezuelan police officer who died in prison after being detained on accusations of treason, embrace during his wake at his home in Guanare, Venezuela, Monday, Jan. 12, 2026. (AP Photo/Ariana Cubillos)

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