ARLINGTON, Va.--(BUSINESS WIRE)--Apr 29, 2025--
Level Access, the category leader in digital accessibility solutions, has announced the appointment of Andrew Snyder as its Chief Customer Experience Officer. With a track record of successfully scaling customer experience programs at high-growth, global technology companies, Snyder is poised to help organizations make faster progress toward their accessibility goals in an increasingly complex, rapidly changing digital ecosystem.
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“Organizations around the world know that digital accessibility is a legal and business requirement. We’re proud to support them in building sustainable programs that ensure their digital experiences are accessible to people with disabilities,” said Mark Zablan, CEO, Level Access. “Andrew is an exceptional leader who forges powerful partnerships with customers to help them achieve their goals.”
Digital accessibility removes barriers to technology for more than 1.3 billion people around the world who identify as having a disability. Laws like the Americans with Disabilities Act (ADA) in the U.S. and the European Accessibility Act (EAA) in the EU are raising the profile of digital accessibility requirements, making it a critical priority for organizations globally.
“Level Access stands out as the digital accessibility solution provider with the deepest bench of expertise, and the most innovative suite of automated and AI-powered tools. I’m excited to deploy that technology and expertise to help our customers drive efficiency and expand their impact,” said Snyder.
Prior to joining Level Access, Snyder led the Global Customer Experience team at Kyriba, where he oversaw thousands of customer engagements worldwide. He also effectively scaled client-facing programs at Cvent, the global market leader in meetings, events, and hospitality technology. He is eager to apply his expertise creating value for customers to Level Access’s mission.
“Throughout my career, my passion has been helping customers solve their biggest challenges to deliver maximum success. For Level Access’s customers, that success is connected to broader impact: Removing barriers to access for people with disabilities,” said Snyder. “I’m thrilled to help organizations around the world achieve business results while simultaneously contributing to a more equitable digital world.”
About Level Access
Level Access is the category leader in digital accessibility solutions. Our comprehensive approach combines a fully integrated platform with the deepest bench of subject matter expertise, delivering capabilities across the three pillars of successful digital accessibility programs: Audit & Test, Build & Fix, and Governance & Reporting.
Digital accessibility ensures that the digital world and technology are available to everyone, including the 1.3 billion people with disabilities globally who control over $1 trillion in spending power. By creating accessible digital experiences, organizations can expand market share and achieve compliance with legislation like the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA).
Andrew Snyder
HOUSTON (AP) — Artemis II’s astronauts returned from the moon with a dramatic splashdown in the Pacific on Friday to close out humanity’s first lunar voyage in more than a half-century.
It was a triumphant homecoming for the crew of four whose record-breaking lunar flyby revealed not only swaths of the moon’s far side — never seen before by human eyes — but a total solar eclipse. They emerged from their bobbing capsule into the sunlight one by one.
Commander Reid Wiseman, pilot Victor Glover, Christina Koch and Canada’s Jeremy Hansen hit the atmosphere traveling Mach 33 — or 33 times the speed of sound — a blistering blur not seen since NASA’s Apollo moonshots of the 1960s and 1970s. Their Orion capsule, dubbed Integrity, made the plunge on automatic pilot.
The tension in Mission Control mounted as the capsule became engulfed in red-hot plasma during peak heating and entered a planned communication blackout.
Thousands of miles away, the astronauts’ families huddled in Mission Control’s viewing room, where cheers erupted when the capsule emerged from its communication blackout and again at splashdown.
“This is an incredible test of an incredible machine,” NASA Associate Administrator Amit Kshatriya said. “This has been a gift to the world from NASA.”
All eyes were on the capsule’s life-protecting heat shield that had to withstand thousands of degrees during reentry. On the spacecraft’s only other test flight — in 2022, with no one on board — the shield’s charred exterior came back looking as pockmarked as the moon.
Like so many others, lead flight director Jeff Radigan anticipated feeling some of that “irrational fear that is human nature,” especially during the six-minute blackout that preceded the opening of the parachutes. The recovery ship USS John P. Murtha awaited the crew’s arrival off the coast of San Diego, along with a squadron of military planes and helicopters.
Launched from Florida on April 1, the astronauts racked up one win after another as they deftly navigated NASA’s long-awaited lunar comeback, the first major step in establishing a sustainable moon base.
Artemis II didn't land on the moon or even orbit it. But it broke Apollo 13's distance record and marked the farthest that humans have ever journeyed from Earth when the crew reached 252,756 miles (406,771 kilometers). Then in the mission's most heart-tugging scene, the teary astronauts asked permission to name a pair of craters after their moonship and Wiseman's late wife, Carroll.
During Monday's record-breaking flyby, they documented scenes of the moon's far side never seen before by the human eye along with a total solar eclipse. The eclipse, in particular, “just blew all of us away,” Glover said.
Their sense of wonder and love awed everyone, as did their breathtaking pictures of the moon and Earth. The Artemis II crew channeled Apollo 8's first lunar explorers with Earthset, showing our Blue Marble setting behind the gray moon. It was reminiscent of Apollo 8’s famous Earthrise shot from 1968.
“We are back in the business of sending astronauts to the moon, bringing them back safely and to set up for a series more," NASA Administrator Jared Isaacman said Friday from the recovery ship. "This is just the beginning.”
Their moonshot drew global attention as well as star power, earning props from President Donald Trump; Canadian Prime Minister Mark Carney; Britain's King Charles III; Ryan Gosling, star of the latest space flick “Project Hail Mary”; Scarlett Johansson of the Marvel Cinematic Universe; and even Captain Kirk himself, William Shatner of TV’s original “Star Trek.”
Despite its rich scientific yield, the nearly 10-day flight was not without technical issues. Both the capsule’s drinking water and propellant systems were hit with valve problems. In perhaps the most high-profile predicament, the toilet kept malfunctioning, but the astronauts shrugged it all off.
“We can’t explore deeper unless we are doing a few things that are inconvenient,” Koch said, “unless we’re making a few sacrifices, unless we’re taking a few risks, and those things are all worth it.”
Added Hansen: “You do a lot of testing on the ground, but your final test is when you get this hardware to space and it’s a doozy.”
Under the revamped Artemis program, next year’s Artemis III will see astronauts practice docking their capsule with a lunar lander or two in orbit around Earth. Artemis IV will attempt to land a crew of two near the moon’s south pole in 2028.
The Artemis II astronauts' allegiance was to those future crews, Wiseman said.
“But we really hoped in our soul is that we could for just for a moment have the world pause and remember that this is a beautiful planet and a very special place in our universe, and we should all cherish what we have been gifted,” he said.
The Associated Press Health and Science Department receives support from the Howard Hughes Medical Institute’s Department of Science Education and the Robert Wood Johnson Foundation. The AP is solely responsible for all content.
People wait for a glimpse of the return of NASA's Artemis II Friday, April 10, 2026, along the beach in Coronado, Calif. (AP Photo/Gregory Bull)
In this photo provided by NASA, the Orion spacecraft with Artemis II crewmembers aboard approaches the surface of the Pacific Ocean for splashdown off the coast of California, Friday, April 10, 2026. (Bill Ingalls/NASA via AP)
In this photo provided by NASA, the Orion spacecraft with Artemis II crewmembers aboard approaches the surface of the Pacific Ocean for splashdown off the coast of California, Friday, April 10, 2026. (Bill Ingalls/NASA via AP)
In this image from video provided by NASA, the Artemis II Orion capsule splashes down in the Pacific Ocean, on Friday, April 10, 2026. (NASA via AP)
In this photo provided by NASA, U.S. Navy divers prepare to deploy in small boats from the well deck of USS John P. Murtha to recover Artemis II crew members NASA astronauts Reid Wiseman, commander; Victor Glover, pilot; Christina Koch, mission specialist; and CSA (Canadian Space Agency) astronaut Jeremy Hansen, mission specialist and NASA's Orion spacecraft in the Pacific Ocean off the coast of California, Friday, April 10, 2026. (Bill Ingalls/NASA via AP)
In this image from video provided by NASA, the Artemis II Orion capsule, right, separates from the service module above the Earth in preparation for splash down in the Pacific Ocean. (NASA via AP)
In this image provided by NASA, the Artemis II crew, counterclockwise from top left, Mission Specialist Christina Koch, Mission Specialist Jeremy Hansen, Commander Reid Wiseman, and Pilot Victor Glover pose with eclipse viewers during a lunar flyby, Monday, April 6, 2026. (NASA via AP)
In this image provided by NASA, the Artemis II crew photographed the Moons curved limb during their journey around the far side of the Moon on April 6, 2026. (NASA via AP)
In this image provided by NASA, the Artemis II crew photographed a bright portion of the Moon on April 6, 2026. (NASA via AP)
In this image provided by NASA, the Artemis II crew captured this view as the Earth sets behind the Moon during a lunar flyby, Monday, April 6, 2026. (NASA via AP)
