ARLINGTON, Va.--(BUSINESS WIRE)--Apr 29, 2025--
Level Access, the category leader in digital accessibility solutions, has announced the appointment of Andrew Snyder as its Chief Customer Experience Officer. With a track record of successfully scaling customer experience programs at high-growth, global technology companies, Snyder is poised to help organizations make faster progress toward their accessibility goals in an increasingly complex, rapidly changing digital ecosystem.
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“Organizations around the world know that digital accessibility is a legal and business requirement. We’re proud to support them in building sustainable programs that ensure their digital experiences are accessible to people with disabilities,” said Mark Zablan, CEO, Level Access. “Andrew is an exceptional leader who forges powerful partnerships with customers to help them achieve their goals.”
Digital accessibility removes barriers to technology for more than 1.3 billion people around the world who identify as having a disability. Laws like the Americans with Disabilities Act (ADA) in the U.S. and the European Accessibility Act (EAA) in the EU are raising the profile of digital accessibility requirements, making it a critical priority for organizations globally.
“Level Access stands out as the digital accessibility solution provider with the deepest bench of expertise, and the most innovative suite of automated and AI-powered tools. I’m excited to deploy that technology and expertise to help our customers drive efficiency and expand their impact,” said Snyder.
Prior to joining Level Access, Snyder led the Global Customer Experience team at Kyriba, where he oversaw thousands of customer engagements worldwide. He also effectively scaled client-facing programs at Cvent, the global market leader in meetings, events, and hospitality technology. He is eager to apply his expertise creating value for customers to Level Access’s mission.
“Throughout my career, my passion has been helping customers solve their biggest challenges to deliver maximum success. For Level Access’s customers, that success is connected to broader impact: Removing barriers to access for people with disabilities,” said Snyder. “I’m thrilled to help organizations around the world achieve business results while simultaneously contributing to a more equitable digital world.”
About Level Access
Level Access is the category leader in digital accessibility solutions. Our comprehensive approach combines a fully integrated platform with the deepest bench of subject matter expertise, delivering capabilities across the three pillars of successful digital accessibility programs: Audit & Test, Build & Fix, and Governance & Reporting.
Digital accessibility ensures that the digital world and technology are available to everyone, including the 1.3 billion people with disabilities globally who control over $1 trillion in spending power. By creating accessible digital experiences, organizations can expand market share and achieve compliance with legislation like the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA).
Andrew Snyder
WASHINGTON (AP) — A day after the audacious U.S. military operation in Venezuela, President Donald Trump on Sunday renewed his calls for an American takeover of the Danish territory of Greenland for the sake of U.S. security interests, while his top diplomat declared the communist government in Cuba is “in a lot of trouble.”
The comments from Trump and Secretary of State Marco Rubio after the ouster of Venezuela's Nicolás Maduro underscore that the U.S. administration is serious about taking a more expansive role in the Western Hemisphere.
With thinly veiled threats, Trump is rattling hemispheric friends and foes alike, spurring a pointed question around the globe: Who's next?
“It’s so strategic right now. Greenland is covered with Russian and Chinese ships all over the place," Trump told reporters as he flew back to Washington from his home in Florida. "We need Greenland from the standpoint of national security, and Denmark is not going to be able to do it.”
Asked during an interview with The Atlantic earlier on Sunday what the U.S.-military action in Venezuela could portend for Greenland, Trump replied: “They are going to have to view it themselves. I really don’t know.”
Trump, in his administration's National Security Strategy published last month, laid out restoring “American preeminence in the Western Hemisphere” as a central guidepost for his second go-around in the White House.
Trump has also pointed to the 19th century Monroe Doctrine, which rejects European colonialism, as well as the Roosevelt Corollary — a justification invoked by the U.S. in supporting Panama’s secession from Colombia, which helped secure the Panama Canal Zone for the U.S. — as he's made his case for an assertive approach to American neighbors and beyond.
Trump has even quipped that some now refer to the fifth U.S. president's foundational document as the “Don-roe Doctrine.”
Saturday's dead-of-night operation by U.S. forces in Caracas and Trump’s comments on Sunday heightened concerns in Denmark, which has jurisdiction over the vast mineral-rich island of Greenland.
Danish Prime Minister Mette Frederiksen in a statement that Trump has "no right to annex" the territory. She also reminded Trump that Denmark already provides the United States, a fellow member of NATO, broad access to Greenland through existing security agreements.
“I would therefore strongly urge the U.S. to stop threatening a historically close ally and another country and people who have made it very clear that they are not for sale,” Frederiksen said.
Denmark on Sunday also signed onto a European Union statement underscoring that “the right of the Venezuelan people to determine their future must be respected” as Trump has vowed to “run” Venezuela and pressed the acting president, Delcy Rodriguez, to get in line.
Trump on Sunday mocked Denmark’s efforts at boosting Greenland’s national security posture, saying the Danes have added “one more dog sled” to the Arctic territory’s arsenal.
Greenlanders and Danes were further rankled by a social media post following the raid by a former Trump administration official turned podcaster, Katie Miller. The post shows an illustrated map of Greenland in the colors of the Stars and Stripes accompanied by the caption: “SOON."
“And yes, we expect full respect for the territorial integrity of the Kingdom of Denmark,” Amb. Jesper Møller Sørensen, Denmark's chief envoy to Washington, said in a post responding to Miller, who is married to Trump's influential deputy chief of staff Stephen Miller.
During his presidential transition and in the early months of his return to the White House, Trump repeatedly called for U.S. jurisdiction over Greenland, and has pointedly not ruled out military force to take control of the mineral-rich, strategically located Arctic island that belongs to an ally.
The issue had largely drifted out of the headlines in recent months. Then Trump put the spotlight back on Greenland less than two weeks ago when he said he would appoint Republican Gov. Jeff Landry as his special envoy to Greenland.
The Louisiana governor said in his volunteer position he would help Trump “make Greenland a part of the U.S.”
Meanwhile, concern simmered in Cuba, one of Venezuela’s most important allies and trading partners, as Rubio issued a new stern warning to the Cuban government. U.S.-Cuba relations have been hostile since the 1959 Cuban revolution.
Rubio, in an appearance on NBC's “Meet the Press,” said Cuban officials were with Maduro in Venezuela ahead of his capture.
“It was Cubans that guarded Maduro,” Rubio said. “He was not guarded by Venezuelan bodyguards. He had Cuban bodyguards.” The secretary of state added that Cuban bodyguards were also in charge of “internal intelligence” in Maduro’s government, including “who spies on who inside, to make sure there are no traitors.”
Trump said that “a lot” of Cuban guards tasked with protecting Maduro were killed in the operation. The Cuban government said in a statement read on state television on Sunday evening that 32 officers were killed in the U.S. military operation.
Trump also said that the Cuban economy, battered by years of a U.S. embargo, is in tatters and will slide further now with the ouster of Maduro, who provided the Caribbean island subsidized oil.
“It's going down,” Trump said of Cuba. “It's going down for the count.”
Cuban authorities called a rally in support of Venezuela’s government and railed against the U.S. military operation, writing in a statement: “All the nations of the region must remain alert, because the threat hangs over all of us.”
Rubio, a former Florida senator and son of Cuban immigrants, has long maintained Cuba is a dictatorship repressing its people.
“This is the Western Hemisphere. This is where we live — and we’re not going to allow the Western Hemisphere to be a base of operation for adversaries, competitors, and rivals of the United States," Rubio said.
Cubans like 55-year-old biochemical laboratory worker Bárbara Rodríguez were following developments in Venezuela. She said she worried about what she described as an “aggression against a sovereign state.”
“It can happen in any country, it can happen right here. We have always been in the crosshairs,” Rodríguez said.
AP writers Andrea Rodriguez in Havana, Cuba, and Darlene Superville traveling aboard Air Force One contributed reporting.
In this photo released by the White House, President Donald Trump monitors U.S. military operations in Venezuela, with Secretary of State Marco Rubio at Mar-a-Lago in Palm Beach, Fla., Saturday, Jan. 3, 2026. (Molly Riley/The White House via AP)
