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Hong Kong Airlines "We Serve with Heart"

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Hong Kong Airlines "We Serve with Heart"
Business

Business

Hong Kong Airlines "We Serve with Heart"

2025-04-30 21:10 Last Updated At:21:25

Enhancing Passenger Experience in the Air and on the Ground

HONG KONG, April 30, 2025 /PRNewswire/ -- As one of the leading local carriers, Hong Kong Airlines is set to elevate passenger's travel experience with a comprehensive suite of service upgrades spanning baggage policy, inflight dining, online check-in, airport lounge facilities and some unique products. The enhancements reaffirm the airline's commitment to blending international standards with authentic Hong Kong character, offering passengers greater value across every touchpoint of their journey.

Mr YAN Bo, Chairman of Hong Kong Airlines said, "At Hong Kong Airlines, our commitment to 'Serve with Heart' represents a pivotal step in our mission to redefine full-service travel through authentic Hong Kong hospitality.  By infusing local cultural elements into every journey touchpoint – from Michelin Cantonese cuisine to beloved local street food - we are transforming our city's unique charm into a globally recognised signature. 

The whole service upgrade programme synergises perfectly with our network expansion, including key long-haul routes to Vancouver and Sydney, propelling our transition from a regional hub carrier to a global full-service airline. Supported by the three-runway system's increased capacity and our global lounge partnership with Plaza Premium Group, we are strengthening our role as an aviation bridge that connects China with the world while delivering exceptional point-to-point and transit flight experiences."

1.     Baggage Policy Redefined

Hong Kong Airlines is pleased to announce that with immediate effect, a new baggage policy will be implemented for flights departing on or after May 7, allowing every passenger to enjoy worry-free checked baggage service.

  • Economy Class : Includes an increased checked baggage allowance starting at 23kg (one piece), plus 7kg of cabin baggage (one piece)
  • Business Class : Includes a significantly higher baggage allowance of 64kg (two pieces, 32kg each), plus an increased cabin baggage allowance of 15kg (two pieces in total)

2.     Elevated Inflight Experience

Hong Kong Airlines has designed a comprehensive inflight dining programme which features the "Taste of Hong Kong" and destination-inspired cuisine across all routes, covering Business Class and Economy Class.

Business Class passengers will be treated with our three exclusive signature Cantonese dishes, created in collaboration with Michelin restaurant Ming Court, along with a selection of Chinese, Western, and vegetarian menus which updated seasonally, for breakfast, lunch, dinner and light snacks.

For examples:

  • Seasonal and route-specific dishes, such as "Okinawa Style Braised Pork with Japanese Rice"
  • Hong Kong-style Economy Class meals, such as "Rice with Two Sides (This This Rice)" and "Braised Rice Noodle with Preserved Vegetable and Shredded Pork"

Meal Upgrade for Economy First

Passengers who choose the front-row seats in economy class of selected routes will enjoy not only more generous legroom and priority boarding/deplaning privileges, but also upgraded meal service — making every journey more comfortable.

3.        Upgraded VIP Lounge Experience

Hong Kong Airlines has implemented a significant enhancement programme at its "Club Autus" lounge at Hong Kong International Airport, marking the commencement of a strategic alliance with Plaza Premium Group, the world's leader in airport lounge service, to deliver a world-class airport hospitality experience that combines international standards with authentic Hong Kong culture.  

Hong Kong Airlines not only provides the upgraded premium lounge service for existing Business Class passengers and Platinum and Gold members of its loyalty programme, Fortune Wings Club, but also extends the access privilege to members of the Enjoyment Programme in Economy Class and other eligible travellers, including invited intercontinental transit passengers on Hong Kong Airlines-operated flights and qualified corporate clients. 

Distinguished guests using the lounge service can enjoy the freshly prepared local delicacies, including Hong Kong favourites such as Egg Waffles in Original Flavour, Wonton Noodles, and Shredded Chicken Noodle Soup with Pickled Vegetable.

Welcome Drinks by Leo Ko, Champion Bartender

Crafted by champion bartender Leo Ko, guests in Club Autus are treated with an exclusive collection of welcome drinks, namely Victoria Fizz, Oriental Iced Tea, Summer.com and Southern Beauty. As a talented homegrown mixologist, Leo meticulously curates a selection that showcases his extensive knowledge of wine, spirits, and handcrafted cocktails. 

Zoned Design

  • Dedicated VIP / CIP private dining areas with la carte menu options
  • Zoned seating configurations accommodating both business and leisure travellers
  • Revitalising Zone designed to help travellers unwind and recharge before their flights. Equipped with ergonomic massage chairs and infused with THANN's signature Aromatic Wood Fragrance Mist, the serene space offers guests a truly restorative experience.

4.        Enhanced Online Check-in Seat Selection Service

Hong Kong Airlines is pleased to announce that starting May 2nd, passengers will enjoy expanded complimentary seat selection options during online check-in. Additionally, children under 12 traveling with adults can now secure adjacent seats free of charge.

5.        Unique Product and Service

Flying with Pets: A First for Hong Kong 

Hong Kong Airlines is revolutionising air travel by introducing Hong Kong's first and only in-cabin pet travel service that allows passengers to journey alongside their furry companions in the aircraft cabin.  Applicable on flights to Tokyo (NRT), Osaka (KIX), and Nagoya (NGO), this service marks a significant step for Hong Kong Airlines in promoting pet-friendly travel and creating unforgettable memories for passengers with their four-legged friends at 30,000 feet.

Fragrance Mist – THANN

Hong Kong Airlines is redefining inflight comfort by partnering with THANN, the internationally acclaimed natural skincare and spa brand, to introduce its signature Aromatic Wood Fragrance Mist across its aircraft cabins and airport lounge. This carefully curated sensory enhancement transforms the journey into a sanctuary of calm, wrapping passengers in the soothing embrace of nature's purity.

-          Ends     -

For high-resolution photos, please download here.

About Hong Kong Airlines

Established in 2006, Hong Kong Airlines is a full-service airline firmly rooted in Hong Kong. The airline flies to over 30 destinations across Asia Pacific and North America, and currently maintains interline and codeshares with multiple airline partners and ferry service providers. Hong Kong Airlines operates an all-Airbus fleet. It has been awarded the internationally acclaimed four-star rating from Skytrax since 2011. For more information, please visit hongkongairlines.com or our social media channels on LinkedIn, Twitter, Instagram and Facebook.

Enhancing Passenger Experience in the Air and on the Ground

HONG KONG, April 30, 2025 /PRNewswire/ -- As one of the leading local carriers, Hong Kong Airlines is set to elevate passenger's travel experience with a comprehensive suite of service upgrades spanning baggage policy, inflight dining, online check-in, airport lounge facilities and some unique products. The enhancements reaffirm the airline's commitment to blending international standards with authentic Hong Kong character, offering passengers greater value across every touchpoint of their journey.

Mr YAN Bo, Chairman of Hong Kong Airlines said, "At Hong Kong Airlines, our commitment to 'Serve with Heart' represents a pivotal step in our mission to redefine full-service travel through authentic Hong Kong hospitality.  By infusing local cultural elements into every journey touchpoint – from Michelin Cantonese cuisine to beloved local street food - we are transforming our city's unique charm into a globally recognised signature. 

The whole service upgrade programme synergises perfectly with our network expansion, including key long-haul routes to Vancouver and Sydney, propelling our transition from a regional hub carrier to a global full-service airline. Supported by the three-runway system's increased capacity and our global lounge partnership with Plaza Premium Group, we are strengthening our role as an aviation bridge that connects China with the world while delivering exceptional point-to-point and transit flight experiences."

1.     Baggage Policy Redefined

Hong Kong Airlines is pleased to announce that with immediate effect, a new baggage policy will be implemented for flights departing on or after May 7, allowing every passenger to enjoy worry-free checked baggage service.

  • Economy Class : Includes an increased checked baggage allowance starting at 23kg (one piece), plus 7kg of cabin baggage (one piece)
  • Business Class : Includes a significantly higher baggage allowance of 64kg (two pieces, 32kg each), plus an increased cabin baggage allowance of 15kg (two pieces in total)

2.     Elevated Inflight Experience

Hong Kong Airlines has designed a comprehensive inflight dining programme which features the "Taste of Hong Kong" and destination-inspired cuisine across all routes, covering Business Class and Economy Class.

Business Class passengers will be treated with our three exclusive signature Cantonese dishes, created in collaboration with Michelin restaurant Ming Court, along with a selection of Chinese, Western, and vegetarian menus which updated seasonally, for breakfast, lunch, dinner and light snacks.

For examples:

  • Seasonal and route-specific dishes, such as "Okinawa Style Braised Pork with Japanese Rice"
  • Hong Kong-style Economy Class meals, such as "Rice with Two Sides (This This Rice)" and "Braised Rice Noodle with Preserved Vegetable and Shredded Pork"

Meal Upgrade for Economy First

Passengers who choose the front-row seats in economy class of selected routes will enjoy not only more generous legroom and priority boarding/deplaning privileges, but also upgraded meal service — making every journey more comfortable.

3.        Upgraded VIP Lounge Experience

Hong Kong Airlines has implemented a significant enhancement programme at its "Club Autus" lounge at Hong Kong International Airport, marking the commencement of a strategic alliance with Plaza Premium Group, the world's leader in airport lounge service, to deliver a world-class airport hospitality experience that combines international standards with authentic Hong Kong culture.  

Hong Kong Airlines not only provides the upgraded premium lounge service for existing Business Class passengers and Platinum and Gold members of its loyalty programme, Fortune Wings Club, but also extends the access privilege to members of the Enjoyment Programme in Economy Class and other eligible travellers, including invited intercontinental transit passengers on Hong Kong Airlines-operated flights and qualified corporate clients. 

Distinguished guests using the lounge service can enjoy the freshly prepared local delicacies, including Hong Kong favourites such as Egg Waffles in Original Flavour, Wonton Noodles, and Shredded Chicken Noodle Soup with Pickled Vegetable.

Welcome Drinks by Leo Ko, Champion Bartender

Crafted by champion bartender Leo Ko, guests in Club Autus are treated with an exclusive collection of welcome drinks, namely Victoria Fizz, Oriental Iced Tea, Summer.com and Southern Beauty. As a talented homegrown mixologist, Leo meticulously curates a selection that showcases his extensive knowledge of wine, spirits, and handcrafted cocktails. 

Zoned Design

  • Dedicated VIP / CIP private dining areas with la carte menu options
  • Zoned seating configurations accommodating both business and leisure travellers
  • Revitalising Zone designed to help travellers unwind and recharge before their flights. Equipped with ergonomic massage chairs and infused with THANN's signature Aromatic Wood Fragrance Mist, the serene space offers guests a truly restorative experience.

4.        Enhanced Online Check-in Seat Selection Service

Hong Kong Airlines is pleased to announce that starting May 2nd, passengers will enjoy expanded complimentary seat selection options during online check-in. Additionally, children under 12 traveling with adults can now secure adjacent seats free of charge.

5.        Unique Product and Service

Flying with Pets: A First for Hong Kong 

Hong Kong Airlines is revolutionising air travel by introducing Hong Kong's first and only in-cabin pet travel service that allows passengers to journey alongside their furry companions in the aircraft cabin.  Applicable on flights to Tokyo (NRT), Osaka (KIX), and Nagoya (NGO), this service marks a significant step for Hong Kong Airlines in promoting pet-friendly travel and creating unforgettable memories for passengers with their four-legged friends at 30,000 feet.

Fragrance Mist – THANN

Hong Kong Airlines is redefining inflight comfort by partnering with THANN, the internationally acclaimed natural skincare and spa brand, to introduce its signature Aromatic Wood Fragrance Mist across its aircraft cabins and airport lounge. This carefully curated sensory enhancement transforms the journey into a sanctuary of calm, wrapping passengers in the soothing embrace of nature's purity.

-          Ends     -

For high-resolution photos, please download here.

About Hong Kong Airlines

Established in 2006, Hong Kong Airlines is a full-service airline firmly rooted in Hong Kong. The airline flies to over 30 destinations across Asia Pacific and North America, and currently maintains interline and codeshares with multiple airline partners and ferry service providers. Hong Kong Airlines operates an all-Airbus fleet. It has been awarded the internationally acclaimed four-star rating from Skytrax since 2011. For more information, please visit hongkongairlines.com or our social media channels on LinkedIn, Twitter, Instagram and Facebook.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Hong Kong Airlines "We Serve with Heart"

Hong Kong Airlines "We Serve with Heart"

Hong Kong Airlines "We Serve with Heart"

Hong Kong Airlines "We Serve with Heart"

SEOUL, South Korea, Dec. 28, 2025 /PRNewswire/ -- LG Display, the world's leading innovator of display technologies, is set to rewrite industry records once again at CES 2026, the world's largest IT and consumer electronics exhibition.

During the Las Vegas show from January 6 to 9, LG Display will unveil a wide lineup of technologies and products that set new records among existing Gaming OLED panels, including the world's highest refresh rate of 720Hz and response time of 0.02ms, the world's first 39-inch 5K2K panel, and the world's first 240Hz panel with an RGB stripe pixel structure.

A full showcase of Gaming OLED panels with overwhelming performance — world-first refresh rate, resolution, and pixel structure

LG Display is presenting a 27-inch Gaming OLED panel at CES 2026 that achieves a refresh rate of 720Hz — the fastest among all Gaming OLED panels currently available. Refresh rate refers to the number of times per second a screen updates, so 720Hz means the screen refreshes 720 times per second. LG Display is the first to achieve such an ultra-high refresh rate on an OLED panel.

This product also offers a response time of up to 0.02ms, which is over 150 times faster than the average response time of LCD panels. The combination of an ultra-high refresh rate and ultra-fast response time eliminates afterimages and motion blur completely, even during rapid on-screen transitions.

The world's first 39-inch 5K2K Gaming OLED panel will also be unveiled at the show. LG Display is currently the only manufacturer worldwide producing 39-inch OLED panels. These curved displays, designed with a 21:9 aspect ratio and 1500R curvature, deliver the ultimate immersive viewing experience with ultra-high resolution that surpasses UHD — ideal for content creators such as video editors and cinematographers. Visitors will also get to witness the world's first OLED panel featuring a 240Hz RGB stripe pixel structure. In addition to its high 240Hz refresh rate that ensures excellent gaming performance, it enables highly detailed and crisp graphic reproduction at 160 pixels per inch (ppi). Optimized for common computer operating systems, its precise pixel structure allows for perfectly sharp text and color representation.

New large-sized OLED technology, Primary RGB Tandem 2.0, to be applied to all 2026 gaming monitors

LG Display also plans to apply its new Tandem WOLED technology, Primary RGB Tandem 2.0, to all Gaming OLED panels launching in 2026.

The company first unveiled its Primary RGB Tandem technology last year — the world's first OLED stack structure in which each of the three primary colors of light (red, green, and blue) is formed as an independent emission layer. The newly upgraded Primary RGB Tandem 2.0 adopts an even more optimized pixel structure and advanced algorithms.

Through this innovation, LG Display's Gaming OLED panels can achieve peak brightness of up to 1,500 nits, deliver perfect blacks with HDR True Black 500, and reproduce up to 99.5% of the DIC color gamut, offering true-to-life picture quality.

"With unmatched refresh rates, resolution, and response times that every gamer dreams of, LG Display is solidifying the unique strength of its OLED panels and enhancing global competitiveness," said Lee Hyun-woo, Head of the Large Display Business Unit at LG Display. He added, "As demand for OLED monitors continues to grow, we plan to accelerate expansion into the market beginning next year, led by world-best and world-first technologies."

About LG Display

LG Display Co., Ltd. [NYSE: LPL, KRX: 034220] is the world's leading innovator of display technologies, including thin-film transistor liquid crystal and OLED displays. The company manufactures display panels in a broad range of sizes and specifications primarily for use in TVs, notebook computers, desktop monitors, automobiles, and various other applications, including tablets and mobile devices. LG Display currently operates manufacturing facilities in Korea and China, and back-end assembly facilities in Korea, China, and Vietnam. The company has approximately 70,707 employees operating worldwide. For more news and information about LG Display, please visit www.lgdisplay.com.

Media Contact:
Joo Yeon Jennifer Ha, Team Leader, Communication Team
Email: hjy05@lgdisplay.com

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

LG Display showcases wide lineup of world-first, leading OLED monitors

LG Display showcases wide lineup of world-first, leading OLED monitors

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