Six in 10 pet owners reveal they prefer to spend time with their pets when feeling stressed, according to new survey

• Six out of 10 (58%) pet owners reveal they prefer to spend time with their pets when feeling stressed. Putting pets ahead of partners, family, children or friends
• A new global survey of over 30,000 pet owners conducted by Mars and Calm uncovers the many ways pet cats and dogs impact our daily wellbeing
• From being the go-to companion in a moment of stress to nudging people to take more breaks, pets are quietly helping us be more zen
• Pets are even encouraging us to take breaks from activities that can fuel our stress – from doomscrolling, chores, work and other tasks
• And while for many it's the silent support they value, 77% find talking to their pets relaxing
• Mars and Calm are teaming up to celebrate the special bond with pets through a series of pet-inspired content for pet lovers, set to go live during Mental Health Awareness Month in the US and Mental Health Awareness Week in the UK

BRUSSELS, May 13, 2025 /PRNewswire/ -- If you would rather hug your pet than talk to your partner after a stressful day then you're not alone. A new global survey of over 30,000 pet owners,⁽¹⁾ commissioned by Mars, the leading pet care business, and Calm, a leading mental health company, found that the majority of pet owners (58%) prefer to spend time with their pet when feeling stressed – more than those who say their partners (32%), family (23%), or even children or friends (both 18%). In fact, 83% of people surveyed believe their pet has positively impacted their mental wellbeing.

The global survey across 20 markets highlights the powerful ways our pets improve our mental health and wellbeing. From encouraging us to switch off in our day-to-day with breaks from screens, work and chores, to offering silent comfort when words feel too much, the findings paint a striking picture of how pets are helping millions of people around the world find peace in an always-on world.

Pets: the silent wellbeing guides always by our side

Sometimes, it's not what they do – it's just that they are there. More than half of pet owners (56%) say their pets provide company without the need to talk during stressful times. While others find chatting to their pet a help – with nearly a quarter (23%) saying their pet provides a space for them to express worries or concerns without expecting a response. A huge 84% of pet owners say the simple presence of their pet is relaxing, offering a sense of calm that doesn't require words or actions.  

"While we love our pets, we often don't realise how much they give back," said Dr. Tammie King, a specialist in human-animal interaction and Senior Research Manager at the Waltham Petcare Science Institute. "Reframing your pet's daily 'interruptions' as loving reminders to pause, breathe and be present can be a powerful wellness tool. Research shows that touch-based pet interactions can boost oxytocin levels in humans.⁽²⁾ The findings of this survey will help more people reflect on and acknowledge the little wellbeing moments pets nudge us towards on a daily basis." 

A look, wag or a boop: the survey also reveals how our pets' behaviours give us daily nudges towards better wellbeing habits:

• Stepping away from the daily grind: Almost eight in 10 (78%) say their pet reminds them to pause and take a break from work, chores or tasks, with 50% saying this happens daily – a gentle reminder to stop, breathe and reset
• Calming the mind: 73% of owners say their pet encourages them to stop overthinking or worrying – helping them feel calmer and more centred
• Time in the great outdoors: 73% of pet owners say their pet encourages them to spend time outside, turning walks with a pet into wellbeing
• Even screens take a backseat when pets are around: 77% say their pet encourages them to take a break away from screens – and for half (50%) it's a daily reminder to unplug, a vital counter to constant scrolling and digital burnout 

Dr. Chris Mosunic, Chief Clinical Officer at Calm said: "We know that small, intentional moments of calm can have a big impact on our overall wellbeing, and our pets have an incredible way of guiding us there. A quick dog walk, or cat cuddle at our desk when they stroll in front of the screen, can provide a simple moment to reset and recharge. We're proud to partner with Mars and bring this data to the forefront to highlight the potential of our bond with pets and help more people discover the wonderful wellbeing benefits our relationship with pets can bring."

The survey marks the launch of a first-of-its-kind partnership between Mars and Calm which aims to explore and celebrate the deep connection between people and pets as a force for everyday wellbeing. Turning insight into action, Mars and Calm have teamed up to create new content to help support wellbeing while nurturing the bond with your pet. The Mars x Calm content collection is a series of pet-inspired content to help you relax, reflect and recharge. This is Calm's first collection created just for pet lovers and inspired by the mutual relationship between people and their pets.

To celebrate the partnership, Mars and Calm are launching a social search to find touching stories from pet owners of their pets that showcase the power of the human-animal bond. Pet owners have the chance for their pets' story to become the inspiration for exclusive Calm content later this year.*

As part of this search, Mars and Calm are launching My Pet Guru – an interactive quiz available on Kinship. The tool identifies one of six pet wellbeing superpowers based on responses to five simple questions, designed to help pet owners recognise and celebrate the unique ways their pets support emotional and mental wellbeing.

For more information on the Mars x Calm partnership, visit: kinship.com/petsandwellbeing 

References

⁽¹⁾The research was conducted by YouGov Plc on behalf of Mars. Total sample size was 31299 adults across 20 markets (UK: 2507, Brazil: 2502; Canada: 1347; Germany: 1584; Indonesia: 2510; India: 1001; Mexico: 1567; Malaysia: 1036; Poland: 1349; US: 3748; China: 1054: Belgium: 1084; Australia: 1525; New Zealand: 1066; Spain: 1322; Netherlands: 1074; France: 1526; Denmark: 1093; Sweden: 1070; Italy: 1334). Fieldwork was undertaken between 19th February - 31st March 2025. The survey was carried out online. The figures have been weighted at an individual country level to be representative of all dog and cat owners (aged 18+) in the respective markets.

⁽²⁾Oxytocin, Children and Dogs | WALTHAM

*Participating markets only (US, UK, Australia), T&Cs on kinship.com/petsandwellbeing

About Mars, Incorporated 

Mars, Incorporated is driven by the belief that the world we want tomorrow starts with how we do business today. As a $50bn+ family-owned business, our diverse and expanding portfolio of leading pet care products and veterinary services support pets all around the world and our quality snacking and food products delight millions of people every day. We produce some of the world's best-loved brands including ROYAL CANIN®, PEDIGREE®, WHISKAS®, CESAR®, DOVE®, EXTRA®, M&M's®, SNICKERS® and BEN'S ORIGINALâ„¢. Our international networks of pet hospitals, including BANFIELDâ„¢, BLUEPEARLâ„¢, VCAâ„¢, ANICURAâ„¢ and LINNAEUS span preventive, general, specialty, and emergency veterinary care, and our global veterinary diagnostics business ANTECH® offers breakthrough capabilities in pet diagnostics. The Mars Five Principles — Quality, Responsibility, Mutuality, Efficiency and Freedom — inspire our 150,000 Associates to act every day to help create a better world for people, pets and the planet.  

For more information about Mars, please visit www.mars.com. Join us on Facebook, Instagram, LinkedIn and YouTube.  

For more information on the PAWS program, visit: https://www.mars-petsandwellbeing.com.

About Calm

Calm is a leading consumer mental health company on a mission to support everyone on every step of their mental health journey. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and available in seven languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Building on this foundation, Calm has created a broader portfolio including evidence-based solutions like Calm Health, offered through employers and health plans, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 15 million covered lives through Calm Health. Calm has been recognized as a TIME100 Most Influential Company and one of Fast Company's Brands That Matter.

Learn more at calm.com.

Photo - https://mma.prnasia.com/media2/2685135/Pet_owner_dog.jpg?p=medium600
Photo - https://mma.prnasia.com/media2/2685136/Pet_owner_cat.jpg?p=medium600
Logo - https://mma.prnasia.com/media2/2623456/5313743/Mars_Incorporated_Logo.jpg?p=medium600

• Six out of 10 (58%) pet owners reveal they prefer to spend time with their pets when feeling stressed. Putting pets ahead of partners, family, children or friends
• A new global survey of over 30,000 pet owners conducted by Mars and Calm uncovers the many ways pet cats and dogs impact our daily wellbeing
• From being the go-to companion in a moment of stress to nudging people to take more breaks, pets are quietly helping us be more zen
• Pets are even encouraging us to take breaks from activities that can fuel our stress – from doomscrolling, chores, work and other tasks
• And while for many it's the silent support they value, 77% find talking to their pets relaxing
• Mars and Calm are teaming up to celebrate the special bond with pets through a series of pet-inspired content for pet lovers, set to go live during Mental Health Awareness Month in the US and Mental Health Awareness Week in the UK

BRUSSELS, May 13, 2025 /PRNewswire/ -- If you would rather hug your pet than talk to your partner after a stressful day then you're not alone. A new global survey of over 30,000 pet owners,⁽¹⁾ commissioned by Mars, the leading pet care business, and Calm, a leading mental health company, found that the majority of pet owners (58%) prefer to spend time with their pet when feeling stressed – more than those who say their partners (32%), family (23%), or even children or friends (both 18%). In fact, 83% of people surveyed believe their pet has positively impacted their mental wellbeing.

The global survey across 20 markets highlights the powerful ways our pets improve our mental health and wellbeing. From encouraging us to switch off in our day-to-day with breaks from screens, work and chores, to offering silent comfort when words feel too much, the findings paint a striking picture of how pets are helping millions of people around the world find peace in an always-on world.

Pets: the silent wellbeing guides always by our side

Sometimes, it's not what they do – it's just that they are there. More than half of pet owners (56%) say their pets provide company without the need to talk during stressful times. While others find chatting to their pet a help – with nearly a quarter (23%) saying their pet provides a space for them to express worries or concerns without expecting a response. A huge 84% of pet owners say the simple presence of their pet is relaxing, offering a sense of calm that doesn't require words or actions.  

"While we love our pets, we often don't realise how much they give back," said Dr. Tammie King, a specialist in human-animal interaction and Senior Research Manager at the Waltham Petcare Science Institute. "Reframing your pet's daily 'interruptions' as loving reminders to pause, breathe and be present can be a powerful wellness tool. Research shows that touch-based pet interactions can boost oxytocin levels in humans.⁽²⁾ The findings of this survey will help more people reflect on and acknowledge the little wellbeing moments pets nudge us towards on a daily basis." 

A look, wag or a boop: the survey also reveals how our pets' behaviours give us daily nudges towards better wellbeing habits:

• Stepping away from the daily grind: Almost eight in 10 (78%) say their pet reminds them to pause and take a break from work, chores or tasks, with 50% saying this happens daily – a gentle reminder to stop, breathe and reset
• Calming the mind: 73% of owners say their pet encourages them to stop overthinking or worrying – helping them feel calmer and more centred
• Time in the great outdoors: 73% of pet owners say their pet encourages them to spend time outside, turning walks with a pet into wellbeing
• Even screens take a backseat when pets are around: 77% say their pet encourages them to take a break away from screens – and for half (50%) it's a daily reminder to unplug, a vital counter to constant scrolling and digital burnout 

Dr. Chris Mosunic, Chief Clinical Officer at Calm said: "We know that small, intentional moments of calm can have a big impact on our overall wellbeing, and our pets have an incredible way of guiding us there. A quick dog walk, or cat cuddle at our desk when they stroll in front of the screen, can provide a simple moment to reset and recharge. We're proud to partner with Mars and bring this data to the forefront to highlight the potential of our bond with pets and help more people discover the wonderful wellbeing benefits our relationship with pets can bring."

The survey marks the launch of a first-of-its-kind partnership between Mars and Calm which aims to explore and celebrate the deep connection between people and pets as a force for everyday wellbeing. Turning insight into action, Mars and Calm have teamed up to create new content to help support wellbeing while nurturing the bond with your pet. The Mars x Calm content collection is a series of pet-inspired content to help you relax, reflect and recharge. This is Calm's first collection created just for pet lovers and inspired by the mutual relationship between people and their pets.

To celebrate the partnership, Mars and Calm are launching a social search to find touching stories from pet owners of their pets that showcase the power of the human-animal bond. Pet owners have the chance for their pets' story to become the inspiration for exclusive Calm content later this year.*

As part of this search, Mars and Calm are launching My Pet Guru – an interactive quiz available on Kinship. The tool identifies one of six pet wellbeing superpowers based on responses to five simple questions, designed to help pet owners recognise and celebrate the unique ways their pets support emotional and mental wellbeing.

For more information on the Mars x Calm partnership, visit: kinship.com/petsandwellbeing 

References

⁽¹⁾The research was conducted by YouGov Plc on behalf of Mars. Total sample size was 31299 adults across 20 markets (UK: 2507, Brazil: 2502; Canada: 1347; Germany: 1584; Indonesia: 2510; India: 1001; Mexico: 1567; Malaysia: 1036; Poland: 1349; US: 3748; China: 1054: Belgium: 1084; Australia: 1525; New Zealand: 1066; Spain: 1322; Netherlands: 1074; France: 1526; Denmark: 1093; Sweden: 1070; Italy: 1334). Fieldwork was undertaken between 19th February - 31st March 2025. The survey was carried out online. The figures have been weighted at an individual country level to be representative of all dog and cat owners (aged 18+) in the respective markets.

⁽²⁾Oxytocin, Children and Dogs | WALTHAM

*Participating markets only (US, UK, Australia), T&Cs on kinship.com/petsandwellbeing

About Mars, Incorporated 

Mars, Incorporated is driven by the belief that the world we want tomorrow starts with how we do business today. As a $50bn+ family-owned business, our diverse and expanding portfolio of leading pet care products and veterinary services support pets all around the world and our quality snacking and food products delight millions of people every day. We produce some of the world's best-loved brands including ROYAL CANIN®, PEDIGREE®, WHISKAS®, CESAR®, DOVE®, EXTRA®, M&M's®, SNICKERS® and BEN'S ORIGINALâ„¢. Our international networks of pet hospitals, including BANFIELDâ„¢, BLUEPEARLâ„¢, VCAâ„¢, ANICURAâ„¢ and LINNAEUS span preventive, general, specialty, and emergency veterinary care, and our global veterinary diagnostics business ANTECH® offers breakthrough capabilities in pet diagnostics. The Mars Five Principles — Quality, Responsibility, Mutuality, Efficiency and Freedom — inspire our 150,000 Associates to act every day to help create a better world for people, pets and the planet.  

For more information about Mars, please visit www.mars.com. Join us on Facebook, Instagram, LinkedIn and YouTube.  

For more information on the PAWS program, visit: https://www.mars-petsandwellbeing.com.

About Calm

Calm is a leading consumer mental health company on a mission to support everyone on every step of their mental health journey. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and available in seven languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Building on this foundation, Calm has created a broader portfolio including evidence-based solutions like Calm Health, offered through employers and health plans, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 15 million covered lives through Calm Health. Calm has been recognized as a TIME100 Most Influential Company and one of Fast Company's Brands That Matter.

Learn more at calm.com.

Photo - https://mma.prnasia.com/media2/2685135/Pet_owner_dog.jpg?p=medium600
Photo - https://mma.prnasia.com/media2/2685136/Pet_owner_cat.jpg?p=medium600
Logo - https://mma.prnasia.com/media2/2623456/5313743/Mars_Incorporated_Logo.jpg?p=medium600

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Six in 10 pet owners reveal they prefer to spend time with their pets when feeling stressed, according to new survey

Six in 10 pet owners reveal they prefer to spend time with their pets when feeling stressed, according to new survey

• CATL opens Middle East's first NING SERVICE Experience Center in Riyadh —currently the largest new energy aftermarket facility outside China.
• The facility offers comprehensive full-lifecycle after-sales support, cultivates local technical talent and accelerates the deployment of advanced electrification and energy storage solutions.
• It also functions as a regional ecosystem hub linking diverse stakeholders and resources to drive industrial synergy and sustainable growth.

RIYADH, Saudi Arabia, Jan. 11, 2026 /PRNewswire/ -- On January 10, 2026, CATL opened the Middle East's first and currently the largest new energy aftermarket facility outside China—the NING SERVICE Experience Center in Riyadh—strengthening its after-sales presence in the Middle East and supporting the region's shift toward cleaner energy systems.

The opening comes as Saudi Arabia and the wider Middle East advance ambitious electrification and decarbonization goals under Vision 2030 and similar national initiatives. Taking Saudi Arabia as an example, The Kingdom has set a goal to transition 30% of all vehicles in Riyadh to electric by 2030, as part of a larger strategy to reduce emissions in the capital city by 50%. Sustainability policies are also driving the shift to electric equipment, such as promoting the use of electric forklifts, while encouraging the use of green energy on farms under the Saudi Green Initiative. However, progress is tempered by persistent challenges, including longstanding oil dependency, surging electricity demand, extreme climatic conditions, and limited charging and service infrastructure.

Strategically designed to overcome these obstacles, the Riyadh facility offers comprehensive full-lifecycle after-sales support, cultivates local technical talent and accelerates the deployment of advanced electrification and energy storage solutions. 

Covering more than 7,000 square meters, the Riyadh center combines exhibition areas, diagnostics and maintenance zones, refurbishment facilities, training spaces, and a customer lounge. It is designed to serve not only as a localized service hub for the region and a showcase of CATL's system-level capabilities across electric mobility, energy storage, and intelligent electrification, but also as a platform that links diverse resources, fostering industrial synergy across the ecosystem.

A full-lifecycle approach to new energy services

Relying on CATL's deep R&D and extreme manufacturing capabilities, NING SERVICE Experience Center provides customers with full-lifecycle services that encompass battery diagnostics, repair, maintenance, rework, training, recycling, aftermarket logistics and warehousing. Its services span over seven major product categories—from passenger and commercial vehicles to energy storage systems—along with diverse repair scenarios, setting a new benchmark for new energy service delivery in the region.

Leveraging CATL's advanced diagnostics and repair expertise, along with established service processes, the center's comprehensive after-sales services

helps enterprise customers reduce downtime, lower maintenance costs, and extend asset life, providing greater certainty around long-term performance and residual value while reducing long-term ownership costs and delivering more cost-effective and reliable services for end users.

Advancing localized operations and capability building

The Riyadh center serves as a key platform for CATL's localized operations in the Middle East, supporting talent development and long-term local value creation. Through dedicated training facilities, CATL builds after-sales and technical expertise in the new energy sector, contributing to skilled employment and knowledge transfer across the Middle East. Globally, NING SERVICE operates 10 training centers, totalling 2,300 square meters, and has certified more than 9,700 new energy after-sales professionals through partnerships with vocational institutions.

Beyond talent development, CATL is deepening its localization strategy by reinforcing local infrastructure and building ecosystem partnerships. CATL is in discussion with top-tier local industry players—including fuel network operators to rapidly provide green electricity to gas stations and major infrastructure companies to electrify their truck fleets, as well as energy companies to deploy solar-plus-storage solutions.

These initiatives not only bolster CATL's local service capabilities and market confidence, but also by enabling key partners, jointly drive the scaled adoption of comprehensive new energy solutions across the Middle East.

"As a leading energy company in Saudi Arabia, we see tremendous opportunities in energy transformation. For instance, we plan to deploy solar-plus-storage solutions at our gas stations and electrify forklifts to reduce reliance on oil. We look forward to collaborating with top players like CATL to drive this transition forward," said Ahmed Ibrahim，Assistant General Manager For Procurement of Al Drees, a leading provider of petroleum and logistics services in Saudi Arabia.

"The launch of CATL's Riyadh aftermarket flagship underscores our shared commitment to driving the global energy transition. This milestone not only reflects the growing demand for sustainable solutions in Saudi Arabia but also embodies our collective vision for a cleaner, electrified future. As the investor behind the experience centre, we are confident that this partnership will accelerate electrification and strengthen the region's role in advancing the energy transition." said Lin Chaofan, CEO of F4S. 

Part of a global network

The Saudi Arabia opening builds on CATL's global service footprint, which includes more than 1,200 professional service stations across 76 countries and 73 spare-parts warehouses worldwide. CATL ranks No. 1 globally in spare parts inventory stocked with 100% genuine parts, with a total warehouse area of more than 370,000 square meters. To date, NING SERVICE has supported more than six million electric vehicles, providing professional after-sales services for passenger vehicles, commercial vehicles, and energy storage customers.

A long-term commitment to the Middle East

Bruce Li, President of Quality System, Aftermarket Business, Battery Management System Department at CATL, said the Riyadh center reflects a strategic, long-term view of the region.

"Our decision to establish this center in Riyadh is not only a commercial choice, but a long-term commitment," Li said. "As the first NING SERVICE Experience Center in the Middle East, it is more than a service facility. It is a new energy aftermarket ecosystem hub that brings together advanced technology, professional training, and industry collaboration—effectively connecting diverse stakeholders and resources to foster deeper synergy and sustainable growth across the region. Starting from here, CATL will continue to expand its after-sales service network across the Middle East, align closely with Saudi Arabia's Vision 2030, and support the region's energy transition through a reliable, end-to-end service system."

As the Middle East accelerates its shift toward electrification and energy storage adoption, CATL's expanded NING SERVICE presence is poised to deliver the technical reliability and sustained partnerships essential for this transformation.

 

RIYADH, Saudi Arabia, Jan. 11, 2026 /PRNewswire/ -- On January 10, 2026, CATL opened the Middle East's first and currently the largest new energy aftermarket facility outside China—the NING SERVICE Experience Center in Riyadh—strengthening its after-sales presence in the Middle East and supporting the region's shift toward cleaner energy systems.

The opening comes as Saudi Arabia and the wider Middle East advance ambitious electrification and decarbonization goals under Vision 2030 and similar national initiatives. Taking Saudi Arabia as an example, The Kingdom has set a goal to transition 30% of all vehicles in Riyadh to electric by 2030, as part of a larger strategy to reduce emissions in the capital city by 50%. Sustainability policies are also driving the shift to electric equipment, such as promoting the use of electric forklifts, while encouraging the use of green energy on farms under the Saudi Green Initiative. However, progress is tempered by persistent challenges, including longstanding oil dependency, surging electricity demand, extreme climatic conditions, and limited charging and service infrastructure.

Strategically designed to overcome these obstacles, the Riyadh facility offers comprehensive full-lifecycle after-sales support, cultivates local technical talent and accelerates the deployment of advanced electrification and energy storage solutions. 

Covering more than 7,000 square meters, the Riyadh center combines exhibition areas, diagnostics and maintenance zones, refurbishment facilities, training spaces, and a customer lounge. It is designed to serve not only as a localized service hub for the region and a showcase of CATL's system-level capabilities across electric mobility, energy storage, and intelligent electrification, but also as a platform that links diverse resources, fostering industrial synergy across the ecosystem.

A full-lifecycle approach to new energy services

Relying on CATL's deep R&D and extreme manufacturing capabilities, NING SERVICE Experience Center provides customers with full-lifecycle services that encompass battery diagnostics, repair, maintenance, rework, training, recycling, aftermarket logistics and warehousing. Its services span over seven major product categories—from passenger and commercial vehicles to energy storage systems—along with diverse repair scenarios, setting a new benchmark for new energy service delivery in the region.

Leveraging CATL's advanced diagnostics and repair expertise, along with established service processes, the center's comprehensive after-sales services

helps enterprise customers reduce downtime, lower maintenance costs, and extend asset life, providing greater certainty around long-term performance and residual value while reducing long-term ownership costs and delivering more cost-effective and reliable services for end users.

Advancing localized operations and capability building

The Riyadh center serves as a key platform for CATL's localized operations in the Middle East, supporting talent development and long-term local value creation. Through dedicated training facilities, CATL builds after-sales and technical expertise in the new energy sector, contributing to skilled employment and knowledge transfer across the Middle East. Globally, NING SERVICE operates 10 training centers, totalling 2,300 square meters, and has certified more than 9,700 new energy after-sales professionals through partnerships with vocational institutions.

Beyond talent development, CATL is deepening its localization strategy by reinforcing local infrastructure and building ecosystem partnerships. CATL is in discussion with top-tier local industry players—including fuel network operators to rapidly provide green electricity to gas stations and major infrastructure companies to electrify their truck fleets, as well as energy companies to deploy solar-plus-storage solutions.

These initiatives not only bolster CATL's local service capabilities and market confidence, but also by enabling key partners, jointly drive the scaled adoption of comprehensive new energy solutions across the Middle East.

"As a leading energy company in Saudi Arabia, we see tremendous opportunities in energy transformation. For instance, we plan to deploy solar-plus-storage solutions at our gas stations and electrify forklifts to reduce reliance on oil. We look forward to collaborating with top players like CATL to drive this transition forward," said Ahmed Ibrahim，Assistant General Manager For Procurement of Al Drees, a leading provider of petroleum and logistics services in Saudi Arabia.

"The launch of CATL's Riyadh aftermarket flagship underscores our shared commitment to driving the global energy transition. This milestone not only reflects the growing demand for sustainable solutions in Saudi Arabia but also embodies our collective vision for a cleaner, electrified future. As the investor behind the experience centre, we are confident that this partnership will accelerate electrification and strengthen the region's role in advancing the energy transition." said Lin Chaofan, CEO of F4S. 

Part of a global network

The Saudi Arabia opening builds on CATL's global service footprint, which includes more than 1,200 professional service stations across 76 countries and 73 spare-parts warehouses worldwide. CATL ranks No. 1 globally in spare parts inventory stocked with 100% genuine parts, with a total warehouse area of more than 370,000 square meters. To date, NING SERVICE has supported more than six million electric vehicles, providing professional after-sales services for passenger vehicles, commercial vehicles, and energy storage customers.

A long-term commitment to the Middle East

Bruce Li, President of Quality System, Aftermarket Business, Battery Management System Department at CATL, said the Riyadh center reflects a strategic, long-term view of the region.

"Our decision to establish this center in Riyadh is not only a commercial choice, but a long-term commitment," Li said. "As the first NING SERVICE Experience Center in the Middle East, it is more than a service facility. It is a new energy aftermarket ecosystem hub that brings together advanced technology, professional training, and industry collaboration—effectively connecting diverse stakeholders and resources to foster deeper synergy and sustainable growth across the region. Starting from here, CATL will continue to expand its after-sales service network across the Middle East, align closely with Saudi Arabia's Vision 2030, and support the region's energy transition through a reliable, end-to-end service system."

As the Middle East accelerates its shift toward electrification and energy storage adoption, CATL's expanded NING SERVICE presence is poised to deliver the technical reliability and sustained partnerships essential for this transformation.

 

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

CATL Opens Middle East's Largest New Energy Aftermarket Facility in Riyadh

CATL Opens Middle East's Largest New Energy Aftermarket Facility in Riyadh

CATL Opens Middle East's Largest New Energy Aftermarket Facility in Riyadh