SINGAPORE, May 20, 2025 /PRNewswire/ -- Whale, a Singapore-based enterprise Artificial Intelligence company, has announced the successful completion of two consecutive funding rounds—Series C1 and Series C2—raising a total of over USD 60 million.
In its May 2025 Series C2 round, Whale brought in new strategic investors, including BOSCH Ventures, MTR Lab, Singtel Innov8, MDI Ventures, and Gentree Fund. This follows the Series C1 round completed in 2023 which had participation from existing investor Temasek and Linear Capital.
Products
AI to See, Hear, Express, and Think
Whale builds AI-native enterprise product solutions designed to help businesses automate operations, accelerate decision-making, and gain deeper customer insight. Its platform integrates advanced AI, IoT, and data infrastructure technologies—offering a secure and scalable foundation for intelligent business transformation.
- SpaceSight – An AI-powered video analytics and audit platform for commercial spaces, enabling businesses to see and understand customer traffic, in-store behavior, and operational performance. To date, SpaceSight has been deployed across over 300,000 stores, helping brands monitor millions of video streams daily and execute more than 200 million audit tasks annually.
- Echo – An enterprise voice intelligence platform that helps businesses hear and analyze conversations with advanced speech recognition, semantic analysis, and sentiment detection. Echo has processed over 40 million minutes of voice data per day, helping enterprises across customer service monitor in-store interactions, and enhance training quality.
- Harbor – A content management cloud for marketing and sales teams to express at scale, featuring AI-generated content, structured asset organization, and automated cross-channel delivery. Harbor-powered content received 800 million daily views in average, driving engagement across digital signage, social media, and localized marketing channels.
- Alivia – A suite of enterprise-level AI agents that think, built for knowledge management, intelligent search, and task orchestration—powered by large language models (LLMs) and vision-language models (VLMs). Processing over 7 million AI requests daily, Alivia empowers teams to build custom agents for audits, content review, compliance, and support — turning millions of unstructured data points into action.
With over 60 fine-tuned private AI models built specifically for enterprise use, Whale continues to invest heavily in generative AI, IoT infrastructure, and data operations.
Overview
Founded in 2017 and headquartered in Singapore, Whale supports over 600 enterprise customers across more than 20 countries. Its AI solutions power a diverse range of industries, including fashion, luxury, food and beverage, consumer electronics, retail, healthcare, and automotive.
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Whale Secures $60 Million to Expand its Enterprise AI Suite Globally
10 Years of Expert Knowledge. Now AI-Enabled.
HANGZHOU, China, April 20, 2026 /PRNewswire/ -- HIKMICRO is celebrating 10 years of global leadership in smart thermal imaging by introducing SuperScene™ Mode. This AI-powered breakthrough facilitates faster, simpler, and more accessible thermal inspections for trade professionals and DIY enthusiasts of any skill level.
Far more than just a new feature, SuperScene™ Mode represents a transition from simple image capture to instant actionable insight. By embedding a decade of field expertise into AI-driven analysis, HIKMICRO is removing the complexity that has traditionally limited thermal imaging while setting a new benchmark in usability and performance.
"Our vision from day one was to take thermal imaging solutions from niche applications to the mass market, adding more intelligence and accessibility," says Stefan Li, Overseas General Manager at HIKMICRO. "SuperScene™ Mode marks a new chapter in that vision. This advanced technology embeds the knowledge of experienced trade professionals directly into our products, enabling any user to work like an expert."
From Detection to Decision
Thermal imaging can reveal hidden issues, but correct device configuration and image interpretation have long-proved barriers. Adjusting parameters, understanding thermal patterns, and making accurate diagnoses typically require training and experience. SuperScene™ Mode eliminates these obstacles through its two-layer architecture.
First, Expert Presets, See like an Expert, automatically optimize camera settings for common inspection scenes that include Water Leak, Insulation, Floor Heating, Electrical, Macro, Solar Panel, and more. This saves time and eliminates guesswork, so every inspection starts with the right settings. For professionals, advanced scenes like Insulation Pro and Condensation deliver enhanced visual alerts and environmental data integration for deeper diagnostic insights.
Second, Smart SuperScene™, Think like an Expert, applies AI to analyze thermal images. In key scenes like Water leak, Insulation, and Floor Heating, the system detects and flags anomalies on screen, turning raw data into clear, actionable information. The result is an instant step change in ease of use. What once depended on specialist expertise can now be completed with greater speed, consistency, and confidence.
Positive Feedback
Using the technology to see and think like an expert is already delivering gains in the real world.
"The visual indicators, such as anomaly markers, are clear and highly effective," states Aleksandar Stojanović, a Level 2 certified thermographer. "They streamline the inspection process and make it much easier to communicate findings, as issues are immediately visible and easy to explain."
Get an AI-Enabled Advantage
Since its foundation in 2016, HIKMICRO has engaged closely with trade professionals that include electricians, plumbers, HVAC service personnel, and energy auditors to understand thermal imaging in practice.
SuperScene™ Mode reflects this collaboration. HIKMICRO AI learns from thousands of real-world examples, adapting to different environments without rigid rules. By combining thermal imaging with visible light, the camera understands what it sees: a wall, a floor, or a pipe. A leak is only flagged when both temperature and scene context make sense. The result? A reduction in false alarms from 90% to near zero, with detection accuracy up by 61%.
Everything runs on-device. There is no cloud, no delay, and no privacy worries, providing real-time answers right in the hand of the user.
Looking ahead, HIKMICRO will continue to extend its product AI capabilities, further reduce false positives, and expand into applications such as solar inspection and automotive diagnostics.
Update to v5.5.112 and unlock SuperScene Mode. With this upgrade, HIKMICRO is setting a new industry benchmark by making smart thermal imaging accessible to all, a fitting way to celebrate a decade of industry-leading innovation. SuperScene Mode is available now on Eco Series, B Series, and Pocket Series (select models only - contact HIKMICRO for specific compatibility) thermal camera devices. For more information visit www.hikmicrotech.com or the official Amazon Store.
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HIKMICRO, World Leader in Smart Thermal Imaging, Marks 10th Anniversary with Launch of Trailblazing AI-Powered SuperScene™ Mode
HIKMICRO, World Leader in Smart Thermal Imaging, Marks 10th Anniversary with Launch of Trailblazing AI-Powered SuperScene™ Mode