Hong Kong Launches Anti-Scam Consumer Protection Charter 3.0 to Combat Financial Fraud

2025-07-09 16:00 Last Updated At：20:08

Anti-Scam Consumer Protection Charter 3.0

The following is issued on behalf of the Hong Kong Monetary Authority:

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Anti-Scam Consumer Protection Charter 3.0 Source: HKSAR Government Press Releases

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Anti-Scam Consumer Protection Charter 3.0 Source: HKSAR Government Press Releases

The Hong Kong Monetary Authority (HKMA), the Securities and Futures Commission (SFC), the Insurance Authority (IA) and the Mandatory Provident Fund Schemes Authority (MPFA) today (July 9) announced the launch of the Anti-Scam Consumer Protection Charter 3.0 (the Charter 3.0). This joint effort is fully supported by the Consumer Council, the Hong Kong Association of Banks, the Hong Kong Police Force, and the Office of the Communications Authority.

Building on the success of the Charters 1.0 and 2.0, launched in 2023 and 2024 respectively, the Charter 3.0 represents a significant step forward in anti-scam actions by establishing a collaborative framework between financial regulators and technology firms and telecommunications firms in combatting financial fraud and scams targeting the Hong Kong public. The Charter 3.0 introduces six key principles (see Annex), focusing on the reporting of suspected financial fraud and scams, checking of advertisers, internal monitoring processes, enforcement of terms of service, and collaboration on public education and awareness.

During the launch event, executives from financial regulators, technology firms and telecommunications firms engaged in productive discussions on the latest trends of financial fraud and scams as well as their collaborative efforts for the common purpose of combatting such fraud and scams.

The Chief Executive of the HKMA, Mr Eddie Yue, said, "The fight against financial fraud and scams and to protect the public requires a united front, bringing together the public and private sectors, as well as the community at large. The Charter 3.0 represents a significant milestone in this endeavour, harnessing the collective strength of the financial, technology, and telecommunications industries to better safeguard the public."

The Chief Executive Officer of the SFC, Ms Julia Leung,added, "The Charter 3.0 is a meaningful step forward, bringing in major technology and telecommunications companies to join the fight against online scams. It is our shared responsibility to disrupt these threats at their source. This initiative not only echoes global governments and regulators' call to action but also positions Hong Kong as a leader in safeguarding the financial world's digital future. Together, we are building a safer, more responsible online landscape that prioritises vigilance, collaboration, and public trust."

The Chief Executive Officer of the IA, Mr Clement Cheung,said, "The Charter 3.0 represents the outcome of collaborative efforts made by key stakeholders in forging a robust and resilient alliance to prevent financial fraud and scams. The IA will leverage on this platform to strengthen public education and empower policy holders so that they can safeguard effectively against the increasingly sophisticated plots concocted by swindlers."

The Managing Director of the MPFA, Mr Cheng Yan-chee,said, "MPF is the valuable retirement reserve accumulated by the working population. The MPFA will not tolerate any fraudulent activities that undermine their retirement savings in MPF. We are pleased to see financial regulators, enforcement agencies and relevant organisations together with major technology and telecommunications companies under the Charter 3.0 stepping up efforts in combatting scams and enhancing anti-scam awareness in the community. We urge the working population to stay vigilant and join hands with us by proactively reporting suspected scams to safeguard their MPF interests."

Hong Kong Delegation Promotes Cybersecurity Collaboration at China Cybersecurity Week Events in Jinan and Guangzhou

Hong Kong cybersecurity industry delegation attends 2026 China Cybersecurity Week

To echo the annual China Cybersecurity Week, the Acting Commissioner for Digital Policy, Mr Daniel Cheung, and the Acting Deputy Commissioner (Digital Infrastructure), Ms Cari Wu, today (September 14) led Hong Kong cybersecurity industry delegations to Jinan and Guangzhou to attend the 2026 China Cybersecurity Week main venue events and the 2026 Guangdong Cybersecurity Week events respectively, with a view to deepening collaboration and exchanges between Hong Kong and the Mainland on cybersecurity.

Mr Cheung and his delegation attended the opening ceremony of the 2026 China Cybersecurity Week, and he delivered a keynote speech at the Cybersecurity Technology Summit on the measures of the Hong Kong Special Administrative Region (HKSAR) Government in addressing AI security risks. He said that this year marks the opening year of the National 15th Five-Year Plan, and Hong Kong will announce the First Five-Year Plan for Economic and Social Development of the Hong Kong Special Administrative Region (2026-2030) to actively dovetail with the national plan and the AI+ Initiative, leveraging the distinctive advantages of enjoying strong support from the motherland while maintaining deep global connections, building a trustworthy, safe and responsible AI governance framework, thereby fully integrating into and serving the country's overarching development.

Mr Cheung said, "Navigating the new opportunities and challenges brought by AI, the HKSAR Government is committed to promoting development of AI and high-quality economic growth under the premise of controllable risks by adopting a principle with reference to safety and applications. We endeavour to comprehensively enhance Hong Kong's capability to address AI security risks in six aspects, through refining regulations and governance frameworks, empowering public services and strengthening official safeguards, facilitating data flow and data security, boosting social support and industry collaboration, deepening Greater Bay Area and international synergy, as well as cultivating professional talent while raising public literacy."

On the same day, Ms Wu and her delegation attended the opening ceremony of the Guangdong Cybersecurity Week in Guangzhou, and she delivered a speech at the ceremony. She stated that in active response to the National 15th Five-Year Plan and the AI+ Initiative, the HKSAR Government is more proactively integrating into and serving the overall national development, while following a holistic approach to development and security. Looking ahead, Hong Kong and Guangdong Province will continue to collaborate closely in the fields of digitalisation and cybersecurity within the Guangdong-Hong Kong-Macao Greater Bay Area (GBA) to jointly build a robust regional security barrier, ensuring that security and development complement each other. Ms Wu also met with the Hong Kong teams participating in the Bay Area Cup cybersecurity competition during the event and encouraged the youths to seize the opportunities of the intelligent era, enhance their practical skills, and contribute to the cybersecurity development of the country and Hong Kong.

In addition, the Assistant Commissioner (Project Governance and Cybersecurity), Mr Ken Siu, will attend the 2026 China Cybersecurity Week Macao Sub-forum on September 18, further deepening the close ties among Guangdong, Hong Kong and Macao in the field of cybersecurity and further consolidating the GBA cybersecurity collaboration network.

In support of the annual promotional work of the China Cybersecurity Week, the Digital Policy Office, in collaboration with industry stakeholders, has launched a series of cybersecurity awareness and public education activities under the theme "Innovate with Grace, Peace in Cyberspace", including the 2026 China Cybersecurity Week Hong Kong Sub-forum, an AI-generated four-panel comic contest, and tram promotion activities, with a view to enhancing public awareness of cybersecurity. Please visit the thematic webpage (www.cybersecurity.hk/en/csw-main.php) for details.

Hong Kong Launches Anti-Scam Consumer Protection Charter 3.0 to Combat Financial Fraud

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