Iceblue Global Launches the GRID™ Portal — Always-On Transparency for Carriers and Service Providers

LONDON--(BUSINESS WIRE)--Oct 16, 2025--

Iceblue Global, a Resolute CS company, today announced general availability of the GRID™ Portal, a modern customer operations interface built specifically for carriers and service providers. More than “just another portal,” GRID Portal turns the company’s commitment to customer experience into product reality. With anytime access to milestones, monitoring, and communications, teams know what’s happening, when it’s happening, and what happens next.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251015733640/en/

“Customer portals are not new. What the industry still lacks is operational truth on-demand,” said Mary Stanhope, President & COO of Iceblue Global. “GRID Portal eliminates the guesswork, so delivery progress, live service performance, and billing details are visible without opening a ticket or chasing an email. In GRID Portal, transparency is the feature.”

What makes GRID Portal different

“GRID Portal gives customers the same operational lens our internal teams use,” said Patrick Shutt, CEO of Iceblue Global. “It sets a new baseline where communication is proactive, milestones are unambiguous, and performance is measurable, all while creating a foundation that will keep evolving with RESOLUTE NEXUS for automation and optimization.”

GRID Portal is built for how carriers work

Beyond day-one impact, GRID Portal is a foundation for what’s next. As part of the broader Resolute CS ecosystem—including RESOLUTE NEXUS for on-net buying and optimization—expect continued advancements in AI models, natural language processing and proactive insights. Transparency is the first step; compounding operational advantage is the destination.

GRID Portal is available today for Iceblue Global carrier and service-provider customers. Existing customers can request team access and schedule a short walkthrough to confirm permissions and start benefiting immediately.

About Iceblue Global

Iceblue Global, a Resolute CS company, delivers Internet Connectivity Everywhere, simplifying design, pricing, delivery, and management of connectivity for global carriers, service providers, and system integrators. Operating in over 180 countries, Iceblue Global accelerates procurement with rapid access to local pricing and seamless execution, empowering customers to capture new revenue opportunities worldwide. Learn more at www.iceblueglobal.com.

Iceblue Global GRID Portal — Always-On Transparency for Connectivity.

MELBOURNE, Australia (AP) — England's managing director of men's cricket Rob Key says he will investigate the drinking habits of the England team following reports that their mid-Ashes beach resort break may have involved over-indulging of alcohol.

England lost each of the first three tests to allow Australia to retain the Ashes in just 11 days of on-field action.

The England squad visited the resort town of Noosa on the Sunshine Coach north of Brisbane between the second and third tests, a long-planned part of the itinerary designed to help players relax and unwind on the long tour.

Key, who did not join the players in Noosa, said he had no problem with the break, but would not be happy if he found evidence of over-indulging.

“If there’s things where people are saying that our players went out and drank excessively, then of course we’ll be looking into that,” he said Tuesday in Melbourne, where the fourth test begins Friday.

“Drinking excessive amounts of alcohol for an international cricket team is not something that I’d expect to see at any stage and it would be a fault not to look into what happened there. From everything that I’ve heard so far, they actually were pretty well behaved. Very well behaved.”

He added: “We’ve got enough ways of finding out exactly what happened and everything that I’ve heard so far that they sat down, had lunch, had dinner, didn’t go out late, all of that, had the odd drink. I don’t mind that. If it goes past that, then that’s an issue as far as I’m concerned."

Key also said he had previously looked into reports that players had been spotted drinking the night before a match in New Zealand shortly before the Ashes.

A short clip of white-ball captain Harry Brook and Jacob Bethell was shared by a member of the public on social media, said to have been taken while they were out in Wellington before the third one-day international on Nov. 1.

“I didn’t feel like that was worthy of formal warnings, but it was probably worthy of informal ones,” he said.

“I think that was a bit of a wake-up call actually for what they’re going into. I don’t mind players having a glass of wine over dinner. Anything more than that, I think is ridiculous, really.”

AP cricket: https://apnews.com/hub/cricket

Australian players celebrate the dismissal of England's Jamie Smith during play on the final day of the third Ashes cricket test between England and Australia in Adelaide, Australia, Sunday, Dec. 21, 2025. (AP Photo/James Elsby)