FOSTER CITY, Calif.--(BUSINESS WIRE)--Oct 29, 2025--
Conviva, the intelligence platform delivering outcome-based performance analytics for digital businesses, has been named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251028217588/en/
“It’s an honor for Conviva to be recognized by Gartner as a Visionary,” said Keith Zubchevich, CEO of Conviva. “Our mission is to transform every consumer experience across apps, websites, and AI agents into actionable, outcome-based intelligence. Having led the streaming video market for more than a decade, we know that customer experience is the key driver of engagement and outcomes for every digital business—but unlocking this intelligence and making it truly actionable requires innovation that goes beyond today’s tools and technologies. We’re now extending that expertise to all digital products and Agentic experiences, in real time and at any scale.”
With a rich history of innovation and expertise, Conviva has expanded its industry-leading, real-time video experience monitoring and analytics platform, built on a foundation proven in massive-scale, experience-critical environments, to more broadly connect customer experience and engagement patterns to business outcomes such as purchases, bookings, and resolved support issues. Seeing and understanding high-dimensional patterns-to-outcomes unlocks predictable growth, improves reliability, and builds lasting trust; these capabilities are increasingly critical in the digital experience and Agentic era.
The Conviva® platform unifies and empowers product, marketing, and engineering teams across any industry—including eCommerce, travel & hospitality, software, and media & entertainment—to understand not just what happened, but why. This approach gives organizations the ability to uncover growth opportunities, improve reliability, and act with confidence at the speed of their customers.
Conviva enables enterprises to:
Trusted by enterprises worldwide, holds an overall rating of 4.8 out of 5.0 stars on Gartner Peer Insights™ as of October 29, 2025. Here’s what customers are saying:
To learn more, download a complimentary copy of the 2025 Gartner Magic Quadrant for Digital Experience Monitoring and read the blog post.
Gartner Disclaimer
Gartner, Magic Quadrant for Digital Experience Monitoring, Padraig Byrne, Pankaj Prasad, 27 October 2025.
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About Conviva
Conviva is the intelligence platform for digital businesses, turning every consumer interaction into outcome-based intelligence—linking engagement patterns across apps, websites, and AI agents to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the Conviva® Operational Data Platform delivers real-time insights and automation that help leading enterprises grow, improve satisfaction, and build lasting trust.
To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.com or sign up for a demo today.
Conviva Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
PARIS (AP) — Tennis players at the French Open say they haven’t experienced conditions this hot at Roland Garros since the Paris Olympics.
And the 2024 Olympics were held in July and August.
Temperatures for the opening two days of the clay-court Grand Slam have soared to 33 degrees C (91 F) — far beyond normal for late May in the French capital. And it’s forecast to stay that way for the entire first week.
Besides making it uncomfortable for fans and players alike, the sultry conditions have also created faster conditions on court — changing the pace of the game.
“It is much different. Maybe it was that hot in the Olympics but the balls were different, so I wouldn’t treat it as the same tournament,” four-time French Open champion Iga Swiatek said after routing Emerson Jones 6-1, 6-2 in the first round on Monday.
Players have been putting bags of ice around their necks on changeovers to stay cool, while fans are refreshing themselves under sprinklers.
When workers water the clay courts between sets, they have taken to directing their hoses at spectators begging to be doused, too.
“I don’t remember the last time it was so hot at Roland Garros,” Russian-born Australian player Daria Kasatkina said after beating Zeynep Sonmez 6-4, 6-4. “Maybe one day. But we’re going to have it for the whole week.”
Kasatkina said the energy-sapping temperatures made for more up-and-down matches.
“You can suddenly just get out of the bench and feel that your focus dropped,” she said. “So this is a battle which you have to also win. … Whoever adapts better to today’s conditions gets it.”
Canadian player Gabriel Diallo said the heat was the main reason why he retired midway through his match against James Duckworth on Sunday.
Both Andrey Rublev and opponent Ignacio Buse called for the trainer on separate occasions during the second set of their match on Monday.
Buse took a medical timeout and had salts and minerals added to his water bottle as a stethoscope was placed on his chest. Rublev received treatment a few games later.
The French Open is usually cool compared to the heat at the Australian Open and U.S. Open.
But like in Australia and New York, the French Open has adopted an extreme weather policy.
If the Wet Bulb Globe Temperature (WBGT) — which takes into account temperature, humidity, sun, wind and other factors — reaches 30.1 degrees C (86 F) or higher, 10-minute cooling breaks can be installed between the second and third sets for women’s matches and between the third and fourth sets for men’s matches.
If the WBGT hits 32.2 C (90 F), play is suspended. It would require an air temperature of about 38 C (100 F) for play to be suspended.
Some players were embracing the hotter air.
“I’ve always preferred hot and lively conditions to chilly on a clay court, because I feel like I can bring a little bit more of my all-court tennis on this type of surface,” Australian player Alex de Minaur said after beating Toby Samuel 6-4, 6-4, 6-2.
“It’s easier to be a little bit more aggressive. The ball is jumping. I don’t necessarily have to use as much spin or heaviness, and I can let the conditions do the job for me. And it’s quite physical. I don’t mind the heat,” De Minaur added.
Same goes for American player Alex Michelsen, who eliminated Alexander Shevchenko in straight sets.
“It’s definitely good for us Americans,” Michelsen said. “Generally we’re big serve, big forehand, big ground game and like to play offense. When it’s super hot, the ball is moving through the air very fast. … I was so happy when I saw the forecast.”
AP tennis: https://apnews.com/hub/tennis
A stadium worker sprays the court with water before the first round men's singles tennis match at the French Open tennis tournament in Paris, Monday, May 25, 2026. (AP Photo/Aurelien Morissard)
Visitors cool themselves with water from sprinklers during a hot day at the French Open tennis tournament in Paris, Monday, May 25, 2026. (AP Photo/Aurelien Morissard)
A woman cools herself with a portable fan during the first round men's singles tennis match between Alex De Minaur of Australia and Toby Samuel of Britain at the French Open tennis tournament in Paris, Monday, May 25, 2026. (AP Photo/Christophe Ena)
Spectators cool themselves with hand fans during the first round women's singles tennis match between Elina Svitolina of Ukraine and Anna Bondar of Hungary at the French Open tennis tournament in Paris, Monday, May 25, 2026. (AP Photo/Christophe Ena)
Poland's Iga Swiatek gestures for a ballboy as he shields her from the sun during a break at the first round women's singles tennis match against Emerson Jones of Australia at the French Open tennis tournament in Paris, Monday, May 25, 2026. (AP Photo/Thibault Camus)
Visitors cool themselves with water from sprinklers during a hot day at the French Open tennis tournament in Paris, Monday, May 25, 2026. (AP Photo/Christophe Ena)
Alex De Minaur of Australia attends a break during the first round men's singles tennis match against Toby Samuel of Britain at the French Open tennis tournament in Paris, Monday, May 25, 2026. (AP Photo/Christophe Ena)
