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Highlights:
- Prognosis Elevate is observability-as-a-service for enterprises managing thousands of UC&C endpoints across multiple vendors.
- Supports regulated sectors that must balance cloud agility with on-prem and data-residency compliance.
- Backed by IR's global 24/7 DevOps and services teams to ensure uptime across distributed operations.
- Provides a single pane of glass for multi-vendor performance assurance across complex UC&C ecosystems, with payments capability coming soon.
SYDNEY, Nov. 4, 2025 /PRNewswire/ -- Leading global observability software company Integrated Research Ltd (ASX:IRI, 'IR') today unveiled Prognosis Elevate, a new fully managed observability-as-a-service platform for unified communications and collaboration (UC&C) ecosystems.
Powered by IR's market-leading core technology, Prognosis, the new cloud-based platform gives enterprises deep visibility of complex, multi-vendor IT environments without the burden of managing infrastructure. Each customer instance of Prognosis Elevate runs in a dedicated AWS Virtual Private Cloud (VPC), with regional hosting options to meet compliance, latency and data-sovereignty requirements.
The launch comes as demand continues to accelerate for secure, scalable observability solutions that can manage fragmented enterprise environments. It's now estimated that more than 90% of enterprises operate hybrid or multi-cloud IT environments[i], with more than 70% of enterprises reported to be increasing their observability investment[ii] to manage the performance of these complex ecosystems.
Elie Shuggi, Chief Product Officer at IR, said: "Enterprises are running more vendors, more platforms and more geographies than ever. Our clients asked for a simpler way to manage performance without losing the precision and depth of Prognosis. Prognosis Elevate provides that balance through a secure, continuously updated service that provides deep observability across hybrid and cloud environments."
Ian Lowe, CEO and Managing Director at IR, said: "Observability is moving from infrastructure monitoring to system performance intelligence, reflecting the growing complexities and material performance risks facing leading enterprises globally. This is a pivotal time for global IT transformation, and this is where IR is investing. Prognosis Elevate meets an accelerating demand for scalable observability solutions that can consolidate deep multi-vendor intelligence into a single pane of glass."
What Prognosis Elevate offers:
- Prognosis-as-a-service: subscription-based, cloud-hosted observability for unified communications and collaboration (UC&C) ecosystems in large-scale enterprises.
- Dedicated AWS VPC per client: regional selection for compliance, latency and data residency.
- Continuous innovation: automatic access to the latest Prognosis features as they are released.
- Enterprise-grade analytics: real-time telemetry reporting across complex UC&C ecosystems, with payments observability capability coming soon.
- Simplified operations: no hardware procurement or upgrade cycles.
- Security and control: clients retain configuration visibility; IR handles the infrastructure.
- Flexible scale and global support: backed by IR's DevOps, services and 24x7 teams worldwide.
Prognosis Elevate is available now for enterprises globally.
For more information, visit: ir.com/prognosis/elevate
About IR
Integrated Research (ASX: IRI) provides real-time observability for critical enterprise ecosystems. Its Prognosis platform delivers actionable insight and performance assurance across unified communications, collaboration and payments for the world's largest organisations.
Media Enquiries
info@ir.com
Disclaimer
The information provided in this press release, including details about new products, features, and availability, is provided for general informational purposes only and is subject to change without notice.
| [i] Cisco Hybrid Cloud Trends 2023 |
| [ii] IDC Worldwide Future of Digital Infrastructure Survey 2024 |
Highlights:
- Prognosis Elevate is observability-as-a-service for enterprises managing thousands of UC&C endpoints across multiple vendors.
- Supports regulated sectors that must balance cloud agility with on-prem and data-residency compliance.
- Backed by IR's global 24/7 DevOps and services teams to ensure uptime across distributed operations.
- Provides a single pane of glass for multi-vendor performance assurance across complex UC&C ecosystems, with payments capability coming soon.
SYDNEY, Nov. 4, 2025 /PRNewswire/ -- Leading global observability software company Integrated Research Ltd (ASX:IRI, 'IR') today unveiled Prognosis Elevate, a new fully managed observability-as-a-service platform for unified communications and collaboration (UC&C) ecosystems.
Powered by IR's market-leading core technology, Prognosis, the new cloud-based platform gives enterprises deep visibility of complex, multi-vendor IT environments without the burden of managing infrastructure. Each customer instance of Prognosis Elevate runs in a dedicated AWS Virtual Private Cloud (VPC), with regional hosting options to meet compliance, latency and data-sovereignty requirements.
The launch comes as demand continues to accelerate for secure, scalable observability solutions that can manage fragmented enterprise environments. It's now estimated that more than 90% of enterprises operate hybrid or multi-cloud IT environments[i], with more than 70% of enterprises reported to be increasing their observability investment[ii] to manage the performance of these complex ecosystems.
Elie Shuggi, Chief Product Officer at IR, said: "Enterprises are running more vendors, more platforms and more geographies than ever. Our clients asked for a simpler way to manage performance without losing the precision and depth of Prognosis. Prognosis Elevate provides that balance through a secure, continuously updated service that provides deep observability across hybrid and cloud environments."
Ian Lowe, CEO and Managing Director at IR, said: "Observability is moving from infrastructure monitoring to system performance intelligence, reflecting the growing complexities and material performance risks facing leading enterprises globally. This is a pivotal time for global IT transformation, and this is where IR is investing. Prognosis Elevate meets an accelerating demand for scalable observability solutions that can consolidate deep multi-vendor intelligence into a single pane of glass."
What Prognosis Elevate offers:
- Prognosis-as-a-service: subscription-based, cloud-hosted observability for unified communications and collaboration (UC&C) ecosystems in large-scale enterprises.
- Dedicated AWS VPC per client: regional selection for compliance, latency and data residency.
- Continuous innovation: automatic access to the latest Prognosis features as they are released.
- Enterprise-grade analytics: real-time telemetry reporting across complex UC&C ecosystems, with payments observability capability coming soon.
- Simplified operations: no hardware procurement or upgrade cycles.
- Security and control: clients retain configuration visibility; IR handles the infrastructure.
- Flexible scale and global support: backed by IR's DevOps, services and 24x7 teams worldwide.
Prognosis Elevate is available now for enterprises globally.
For more information, visit: ir.com/prognosis/elevate
About IR
Integrated Research (ASX: IRI) provides real-time observability for critical enterprise ecosystems. Its Prognosis platform delivers actionable insight and performance assurance across unified communications, collaboration and payments for the world's largest organisations.
Media Enquiries
info@ir.com
Disclaimer
The information provided in this press release, including details about new products, features, and availability, is provided for general informational purposes only and is subject to change without notice.
[i] Cisco Hybrid Cloud Trends 2023
[ii] IDC Worldwide Future of Digital Infrastructure Survey 2024
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges
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Dubai: Global platform for digital commerce and new economy
DUBAI, UAE, Dec. 30, 2025 /PRNewswire/ -- A new milestone reflecting Dubai's global leadership in customs innovation, Dubai Customs' innovative cross-border e-commerce platform has received widespread praise from the World Customs Organization (WCO), in a special trilingual report on it (French, English, and Spanish). The report confirms that Dubai Customs serves as a global model for digital transformation. This success story proves that customs services innovation and border control are attainable through effective policies, strong partnerships, and advanced technology.
This interest highlights the UAE's thriving e-commerce sector, creating thousands of jobs and advancing our leadership's vision for growth. The volume of goods transported by sea and air in the Emirate of Dubai has also recorded remarkable growth, achieving Dubai's D33 vision of becoming a global hub for economic expansion driven by logistics and digital commerce.
Reflecting strong market growth, UAE e-commerce reached AED 32.3 billion ($8.8 billion) in 2024 and is forecast at AED 50.6 billion ($13.8 billion) by 2029. Supporting this, Dubai Customs targets converting 20–30% of low-value e-commerce shipments to its platform. Through cooperation with multinational express couriers and SMEs, Dubai Customs ensures that all parties benefit from advanced trade facilitation. The platform's scope extends regionally, supporting e-commerce routes across the GCC. These goals support the Dubai Economic Agenda (D33) , which aims to double the economy within a decade , rank Dubai among the top three economic cities , and position it as a top five global logistics hub.
Commenting on this global achievement, Juma Al Ghaith, Advisor to the Director General and Chief Executive Officer of Artificial Intelligence at Dubai Customs, emphasized that the World Customs Organization's praise reflects the depth of the transformation led by Dubai Customs in the world of trade and e-commerce, and embodies the vision of the wise leadership in making Dubai the city of the future and a global hub for the new economy.
Atiq Al Muhairi, Executive Director of Customs Development at Dubai Customs, said: "Dubai Customs' e-commerce platform is a qualitative leap and a new benchmark in facilitating cross-border trade by strengthening the link between government entities and shipping companies, enabling companies to comply with customs requirements quickly and easily, and aligning the logistics system with e-commerce traffic."
He added: "According to a report by the WCO, the platform globally demonstrates how technology effectively facilitates trade."
Dubai: Global platform for digital commerce and new economy
DUBAI, UAE, Dec. 30, 2025 /PRNewswire/ -- A new milestone reflecting Dubai's global leadership in customs innovation, Dubai Customs' innovative cross-border e-commerce platform has received widespread praise from the World Customs Organization (WCO), in a special trilingual report on it (French, English, and Spanish). The report confirms that Dubai Customs serves as a global model for digital transformation. This success story proves that customs services innovation and border control are attainable through effective policies, strong partnerships, and advanced technology.
This interest highlights the UAE's thriving e-commerce sector, creating thousands of jobs and advancing our leadership's vision for growth. The volume of goods transported by sea and air in the Emirate of Dubai has also recorded remarkable growth, achieving Dubai's D33 vision of becoming a global hub for economic expansion driven by logistics and digital commerce.
Reflecting strong market growth, UAE e-commerce reached AED 32.3 billion ($8.8 billion) in 2024 and is forecast at AED 50.6 billion ($13.8 billion) by 2029. Supporting this, Dubai Customs targets converting 20–30% of low-value e-commerce shipments to its platform. Through cooperation with multinational express couriers and SMEs, Dubai Customs ensures that all parties benefit from advanced trade facilitation. The platform's scope extends regionally, supporting e-commerce routes across the GCC. These goals support the Dubai Economic Agenda (D33) , which aims to double the economy within a decade , rank Dubai among the top three economic cities , and position it as a top five global logistics hub.
Commenting on this global achievement, Juma Al Ghaith, Advisor to the Director General and Chief Executive Officer of Artificial Intelligence at Dubai Customs, emphasized that the World Customs Organization's praise reflects the depth of the transformation led by Dubai Customs in the world of trade and e-commerce, and embodies the vision of the wise leadership in making Dubai the city of the future and a global hub for the new economy.
Atiq Al Muhairi, Executive Director of Customs Development at Dubai Customs, said: "Dubai Customs' e-commerce platform is a qualitative leap and a new benchmark in facilitating cross-border trade by strengthening the link between government entities and shipping companies, enabling companies to comply with customs requirements quickly and easily, and aligning the logistics system with e-commerce traffic."
He added: "According to a report by the WCO, the platform globally demonstrates how technology effectively facilitates trade."
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
World Customs Organization praises 'e-commerce platform' in trilingual report
