Skip to Content Facebook Feature Image

IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges

Business

IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges
Business

Business

IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges

2025-11-04 10:01 Last Updated At:10:25

Highlights:

  • Prognosis Elevate is observability-as-a-service for enterprises managing thousands of UC&C endpoints across multiple vendors.
  • Supports regulated sectors that must balance cloud agility with on-prem and data-residency compliance.
  • Backed by IR's global 24/7 DevOps and services teams to ensure uptime across distributed operations.
  • Provides a single pane of glass for multi-vendor performance assurance across complex UC&C ecosystems, with payments capability coming soon.

SYDNEY, Nov. 4, 2025 /PRNewswire/ -- Leading global observability software company Integrated Research Ltd (ASX:IRI, 'IR') today unveiled Prognosis Elevate, a new fully managed observability-as-a-service platform for unified communications and collaboration (UC&C) ecosystems.

Powered by IR's market-leading core technology, Prognosis, the new cloud-based platform gives enterprises deep visibility of complex, multi-vendor IT environments without the burden of managing infrastructure. Each customer instance of Prognosis Elevate runs in a dedicated AWS Virtual Private Cloud (VPC), with regional hosting options to meet compliance, latency and data-sovereignty requirements.

The launch comes as demand continues to accelerate for secure, scalable observability solutions that can manage fragmented enterprise environments.  It's now estimated that more than 90% of enterprises operate hybrid or multi-cloud IT environments[i], with more than 70% of enterprises reported to be increasing their observability investment[ii] to manage the performance of these complex ecosystems.

Elie Shuggi, Chief Product Officer at IR, said: "Enterprises are running more vendors, more platforms and more geographies than ever. Our clients asked for a simpler way to manage performance without losing the precision and depth of Prognosis. Prognosis Elevate provides that balance through a secure, continuously updated service that provides deep observability across hybrid and cloud environments."

Ian Lowe, CEO and Managing Director at IR, said: "Observability is moving from infrastructure monitoring to system performance intelligence, reflecting the growing complexities and material performance risks facing leading enterprises globally. This is a pivotal time for global IT transformation, and this is where IR is investing. Prognosis Elevate meets an accelerating demand for scalable observability solutions that can consolidate deep multi-vendor intelligence into a single pane of glass."

What Prognosis Elevate offers:

  • Prognosis-as-a-service: subscription-based, cloud-hosted observability for unified communications and collaboration (UC&C) ecosystems in large-scale enterprises.
  • Dedicated AWS VPC per client: regional selection for compliance, latency and data residency.
  • Continuous innovation: automatic access to the latest Prognosis features as they are released.
  • Enterprise-grade analytics: real-time telemetry reporting across complex UC&C ecosystems, with payments observability capability coming soon.
  • Simplified operations: no hardware procurement or upgrade cycles.
  • Security and control: clients retain configuration visibility; IR handles the infrastructure.
  • Flexible scale and global support: backed by IR's DevOps, services and 24x7 teams worldwide.

Prognosis Elevate is available now for enterprises globally.

For more information, visit: ir.com/prognosis/elevate

About IR
Integrated Research (ASX: IRI) provides real-time observability for critical enterprise ecosystems. Its Prognosis platform delivers actionable insight and performance assurance across unified communications, collaboration and payments for the world's largest organisations.

Media Enquiries
info@ir.com 

Disclaimer
The information provided in this press release, including details about new products, features, and availability, is provided for general informational purposes only and is subject to change without notice.

[i] Cisco Hybrid Cloud Trends 2023

[ii] IDC Worldwide Future of Digital Infrastructure Survey 2024

 



Highlights:

  • Prognosis Elevate is observability-as-a-service for enterprises managing thousands of UC&C endpoints across multiple vendors.
  • Supports regulated sectors that must balance cloud agility with on-prem and data-residency compliance.
  • Backed by IR's global 24/7 DevOps and services teams to ensure uptime across distributed operations.
  • Provides a single pane of glass for multi-vendor performance assurance across complex UC&C ecosystems, with payments capability coming soon.

SYDNEY, Nov. 4, 2025 /PRNewswire/ -- Leading global observability software company Integrated Research Ltd (ASX:IRI, 'IR') today unveiled Prognosis Elevate, a new fully managed observability-as-a-service platform for unified communications and collaboration (UC&C) ecosystems.

Powered by IR's market-leading core technology, Prognosis, the new cloud-based platform gives enterprises deep visibility of complex, multi-vendor IT environments without the burden of managing infrastructure. Each customer instance of Prognosis Elevate runs in a dedicated AWS Virtual Private Cloud (VPC), with regional hosting options to meet compliance, latency and data-sovereignty requirements.

The launch comes as demand continues to accelerate for secure, scalable observability solutions that can manage fragmented enterprise environments.  It's now estimated that more than 90% of enterprises operate hybrid or multi-cloud IT environments[i], with more than 70% of enterprises reported to be increasing their observability investment[ii] to manage the performance of these complex ecosystems.

Elie Shuggi, Chief Product Officer at IR, said: "Enterprises are running more vendors, more platforms and more geographies than ever. Our clients asked for a simpler way to manage performance without losing the precision and depth of Prognosis. Prognosis Elevate provides that balance through a secure, continuously updated service that provides deep observability across hybrid and cloud environments."

Ian Lowe, CEO and Managing Director at IR, said: "Observability is moving from infrastructure monitoring to system performance intelligence, reflecting the growing complexities and material performance risks facing leading enterprises globally. This is a pivotal time for global IT transformation, and this is where IR is investing. Prognosis Elevate meets an accelerating demand for scalable observability solutions that can consolidate deep multi-vendor intelligence into a single pane of glass."

What Prognosis Elevate offers:

  • Prognosis-as-a-service: subscription-based, cloud-hosted observability for unified communications and collaboration (UC&C) ecosystems in large-scale enterprises.
  • Dedicated AWS VPC per client: regional selection for compliance, latency and data residency.
  • Continuous innovation: automatic access to the latest Prognosis features as they are released.
  • Enterprise-grade analytics: real-time telemetry reporting across complex UC&C ecosystems, with payments observability capability coming soon.
  • Simplified operations: no hardware procurement or upgrade cycles.
  • Security and control: clients retain configuration visibility; IR handles the infrastructure.
  • Flexible scale and global support: backed by IR's DevOps, services and 24x7 teams worldwide.

Prognosis Elevate is available now for enterprises globally.

For more information, visit: ir.com/prognosis/elevate

About IR
Integrated Research (ASX: IRI) provides real-time observability for critical enterprise ecosystems. Its Prognosis platform delivers actionable insight and performance assurance across unified communications, collaboration and payments for the world's largest organisations.

Media Enquiries
info@ir.com 

Disclaimer
The information provided in this press release, including details about new products, features, and availability, is provided for general informational purposes only and is subject to change without notice.

[i] Cisco Hybrid Cloud Trends 2023

[ii] IDC Worldwide Future of Digital Infrastructure Survey 2024

 

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges

IR launches new observability-as-a-service platform Prognosis Elevate as hybrid IT complexity surges

Bringing exclusive sports and lifestyle travel to a new level of convenience and exclusivity

HONG KONG, April 1, 2026 /PRNewswire/ -- CSTS Enterprises, together with its subsidiary Connexus Travel, announced a strategic partnership with JETBAY, Asia's largest private jet charter platform, to deliver premium, bespoke travel and hospitality experiences to clients across Asia.

The collaboration brings together CSTS' worldclass sports and leisure hospitality expertise, Connexus Travel's 78 years of trusted corporate travel management, and JETBAY's award- winning door-to-door private aviation experience. Together, the companies will design seamless, high-end itineraries that connect sports fans, corporate clients, and luxury travellers to major global events — including the World Cup 2026, international sporting tournaments, and premium lifestyle destinations.

Under the partnership, CSTS will leverage JETBAY's extensive global aircraft network and on-demand charter services to enhance its end-to-end solutions for global clients.

From tailored matchday journeys and corporate travel programmes to bespoke leisure itineraries, our clients will enjoy fully integrated experiences combining stadium hospitality, premium ground services, and curated cultural activities — all backed by real-time support and dedicated relationship management.

"Travel is no longer about simply getting from A to B — it's about creating meaningful, shareable moments before, during, and after the event," said Abel Zhao, Chief Executive Officer and Executive Director of CSTS. "By partnering with JETBAY, we aim to elevate our clients' journeys beyond the ticket, delivering a truly integrated 'experience economy' where convenience, comfort, and exclusivity come together."

"Our goal is to make worldclass events more accessible to time sensitive business and leisure travellers, and this collaboration is a big step forward," said Vivian Zhang, Co- founder of JETBAY. "By partnering with CSTS, JETBAY can bring a new level of comfort and convenience to fans travelling for major global events."

The partnership reflects growing demand in the Asia market for premium, experience- driven travel products. As global sports and entertainment continue to drive audience engagement and travel demand, CSTS and JETBAY aim to become the go-to providers for clients seeking sophisticated, end-to-end solutions that marry worldclass travel technology with hands-on human service.

About CSTS Enterprises Inc.

Headquartered in Hong Kong, CSTS Enterprises is an innovative media, entertainment, sports, and travel-technology group. CSTS is dedicated to becoming a global expert in developing and managing innovative, end-to-end integrated marketing solutions and services that connect international intellectual properties – such as major sports and entertainment events – with regional and local brands.

At its core, CSTS is a provider of innovative solutions across corporate travel, integrated marketing, and advanced technology services. Through deep knowledge of the industry and advanced technologies, CSTS delivers tech-enabled efficiency and cost-effective travel programs, transforming corporate travel into a seamless, value-driven experience.

For more information, please visit https://csts-enterprises.com/ or follow our Linkedin for latest updates.

About Connexus Travel Limited

Connexus Travel (formerly known as Swire Travel) 全旅達國際旅遊有限公司, License No: (350001), one of the earliest Hong Kong-registered and award-winning travel agencies, has been a trusted household name for over 78 years. As an innovative travel management company in the region, it delivers seamless, tech-enabled experiences, combining personalized 24/7 support with innovative digital platforms. Connexus Travel offers a full spectrum of travel services—including corporate, leisure, MICE, and sports/lifestyle travel—and plays a key role in promoting global events like the FIFA World Cup and Formula 1.

Connexus Travel is a subsidiary of CSTS Enterprises.

About JETBAY

JETBAY is Asia's largest private jet charter platform, leveraging proprietary AI technology to provide clients with the most efficient and cost-effective private aviation solutions globally. Headquartered in Singapore and backed by over 20 years of industry expertise, JETBAY offers a seamless booking experience and unparalleled service through its international offices in New York, London, Dubai, Hong Kong, Jakarta, and Shanghai. The company is dedicated to upholding the highest standards of safety, privacy, and luxury for its discerning clientele.

Forward-Looking Statements

This press release contains statements that are forward-looking statements. These forward-looking statements can be identified by terminology such as "anticipate," "estimate," "forecast," "plan," "project," "potential," "continue," "ongoing," "expect," "aim," "believe," "intend," "may," "should," "will," "is/are likely to," "could" and similar statements. Statements that are not historical facts, including statements about CSTS's beliefs, plans, and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. All information provided in this press release is as of the date of this press release, and CSTS does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

Media Contacts

Wicky Yu
Corporate Communications, CSTS Enterprises Inc.
Phone: +852 2122 8545
Email: communications@csts-enterprises.com
Website: https://csts-enterprises.com/

Cody Lee Kar Hao
Branding and Marketing Manager, JETBAY
Phone: +65 6562 2988
Email: karhaolee@jet-bay.com
Website: https://www.jet-bay.com/

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

CSTS Enterprises and JETBAY Announce Strategic Partnership to Elevate Sports and Leisure Travel Experiences

CSTS Enterprises and JETBAY Announce Strategic Partnership to Elevate Sports and Leisure Travel Experiences

Recommended Articles