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HKMA Warns Public of Scams Involving Fraudulent Banking Websites and Phishing Emails

HK

HKMA Warns Public of Scams Involving Fraudulent Banking Websites and Phishing Emails
HK

HK

HKMA Warns Public of Scams Involving Fraudulent Banking Websites and Phishing Emails

2025-11-18 18:08 Last Updated At:11-19 11:55

Scam alert related to banks

The following is issued on behalf of the Hong Kong Monetary Authority:

The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on theHKMA website.

Bank

Type of scam

The Bank of East Asia, Limited

Fraudulent websites and internet banking login screens

Shanghai Commercial Bank Limited

Fraudulent websites and internet banking login screens

Chong Hing Bank Limited

Fraudulent websites and internet banking login screens

The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks' websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or one-time password, by phone, email or SMS (including via embedded hyperlinks).

Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.

Photo source: Screenshot of HKMA's official website

Photo source: Screenshot of HKMA's official website

HKICL alerts public of fraudulent website

The following is issued on behalf of the Hong Kong Monetary Authority:

Hong Kong Interbank Clearing Limited (HKICL) has recently noted a fraudulent website at fasterpaymentsystemhk.lol purported to be from HKICL. The fraudulent website imitates as "Buyer Online Protection" to provide services including 1) refund to buyer, 2) unauthorised online transaction reporting, and 3) online transaction support, for online transaction over FPS payment. It intends to trick user into giving away personal document number and ID photo together with phone number for real name verification in order to get cash reward. In addition, it also tricks user into providing bank name, bank account number and bank account holder's name to top up and withdraw money from its platform's virtual wallet. Further, it directs user to a fraudster impersonating as customer service personnel.

Please be reminded that the fraudulent website may have multiple combinations at the end of the link, e.g.:

HKICL advises that this fraudulent website has no affiliation with HKICL, or any business of HKICL. HKICL will not directly provide FPS service to individual members of the public or contact individual members of the public proactively under usual circumstance. The genuine official website addresses of HKICL are www.hkicl.com.hk and fps.hkicl.com.hk.

HKICL urges the public to beware of suspicious calls, websites or other communications, and to remain vigilant in protecting personal information. If members of the public receive any suspicious communication purportedly from HKICL, please call HKICL's general line at 2533 1111 to verify. Members of the public who suspect that theyhave become the victim of fraudulent acts should report promptly to the Police.

Source: AI-found images

Source: AI-found images

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