2025 Hong Kong ICT Awards "Smart Mobility Award" Winners Revealed

Business

2025 Hong Kong ICT Awards "Smart Mobility Award" Winners Revealed

2025-11-25 19:29 Last Updated At：19:45

AI Leads the Innovation & Technology Ecosystem: Smart Tourism, Smart Logistics, and Smart Transport Solutions Fully Unleash Their Potential

HONG KONG, Nov. 25, 2025 /PRNewswire/ -- The Awards Presentation Ceremony of the 2025 Hong Kong ICT Awards: Smart Mobility Award, steered by the Digital Policy Office and organised by GS1 Hong Kong, was successfully held on 21 November.

Airport Authority Hong Kong (AAHK) emerged as the standout winner of the year. Its innovative digital logistics solutions won three awards, including Smart Mobility Grand Award, Smart Mobility (Smart Logistics) Gold Award, and Smart Mobility (Smart Logistics) Silver Award.

Smart Mobility Award recognises outstanding solutions in smart tourism, smart logistics, and smart transport. Following a rigorous preliminary evaluation by the judging panel, the Gold, Silver, and Bronze Awards, along with Certificates of Merit and the special "Best Use of AI Award", were presented to the final winners.

AAHK's Digitalised Solution: Demonstrating Dual Benefits of Efficiency and Environmental Protection

Airport Authority Hong Kong (AAHK) was awarded both the Smart Mobility Grand Award and Smart Mobility (Smart Logistics) Gold Award for its "Hong Kong Air Import SmartCollect". This solution supports the issuance of electronic Shipment Release Form (eSRF) and allows enterprises to complete payments and verification online without the need to queue in person, thereby streamlining the import cargo collection journey. It also facilitates the cargo inspection process of government regulators and enhances overall supply chain transparency and efficiency.

HKIA Cargo Connect, another winning entry from AAHK, was awarded the Smart Mobility (Smart Logistics) Silver Award. The platform addresses the industry's fragmented resources challenges by providing an innovative, intelligent, and interconnected digital ecosystem for air cargo industry. This enables airlines to rapidly establish collaborative networks and optimise resource utilisation.

By digitising these processes, the two solutions not only accelerate logistics efficiency, but also significantly reduce paper consumption. These has bolstered environmental goals and sustainable development, further enhancing Hong Kong International Airport's position as the leading air cargo hub in the world.

AI Powers Diverse Innovations, Fueling Smart Mobility and Event Economy

The other winning entries of this year's ICT Awards - Smart Mobility Awards showcased the diversity and practical value of Hong Kong's innovations, including:

Smart Transport: Leveraging AI combined with big data models to automatically identify road issues, helping alleviate traffic congestion
Smart Tourism (Event Economy): The use of intelligent crowd management technology to analyse real-time crowd data, optimise venue management and enhance the experience of participants at large-scale events
Smart Tourism (Marketing): Platforms that analyse data from major social media platforms to help the hotel industry precisely target potential customers and develop more effective marketing strategies

All award-winning entries exemplify the seamless integration of technologies like AI, Big Data, and the Internet of Things (IoT) into practical applications. For the complete winners list, please see the table below.

To learn more about the details of each winning entry, visit our website at: https://www.gs1hk.org/SmartMobilityAward.

GS1 HK: Fostering Cross-sector Collaboration, Developing Hong Kong as International Innovation and Technology Centre

Ms. Anna Lin, Chief Executive of GS1 HK congratulated all the award winners and expressed her great pleasure at the dynamic growth of Hong Kong's innovation and technology ecosystem.

She highlighted that while the government has committed substantial resources, the industry is also seizing opportunities to innovate and transform, "This year's winners come from diverse sectors, applying advanced technologies such as AI, Big Data, and IoT. These cross-sector collaborations not only expand the boundaries of technology application but also serve as innovative examples to the industries, inspiring more talents to join the IT field. GS1 HK will continue to work closely with the government and partners from different sectors to jointly drive Hong Kong's development into international innovation and technology centre."

Winners of the 2025 Hong Kong ICT Awards - Smart Mobility Award

(Listed in alphabetical order by English company / organisation name)

Category	Award	Organisation	Winning Entry
Smart Mobility	Grand	Airport Authority Hong Kong	Hong Kong Air Import SmartCollect
Smart Mobility	Best Use of AI	Department of Real Estate and Construction, The University of Hong Kong / Hong Kong Housing Authority	"Agit" - Agentic Artificial Intelligence of Things (AIoT) System for Cross-border MiC Logistics
Smart Transport	Gold	Winley Technology Group Limited / Highways Department, The Government of the HKSAR	Intelligent Pavement Assessment System (iPAS): Revolutionising Road Infrastructure Assessment and Management
	Silver	Wonder	Wonder M1OS Smart Taxi Meter
	Bronze	The Hong Kong University of Science and Technology / Hong Kong Police Force, The Government of the HKSAR	Kwun Tong Smart Traffic Management System (STMS)
	Certificate of Merit	Transport Department, The Government of the HKSAR / Logistics and Supply Chain MultiTech R&D Centre / QTC Traffic Technology Limited / The Hong Kong University of Science and Technology	Area-wide Real-time Adaptive Traffic Signals System in Tung Chung
Smart Logistics	Gold	Airport Authority Hong Kong	Hong Kong Air Import SmartCollect
	Silver	Airport Authority Hong Kong	HKIA Cargo Connect
	Bronze	Department of Real Estate and Construction, The University of Hong Kong / Hong Kong Housing Authority	"Agit" - Agentic Artificial Intelligence of Things (AIoT) System for Cross-border MiC Logistics
	Certificate of Merit	Geek Plus International Company Limited / The Dairy Farm Company, Limited (Wellcome)	Picking Model Evolution: Transforming Slow-Moving Inventory
Smart Tourism	Gold	Harvest Elite International Limited	Unlocking Opportunities in China
	Silver	VERTRIQE Limited	ADEST (AI-Blockchain Driven Energy Saving Technology)
	Bronze	Hong Kong Police Force, The Government of the HKSAR / Hong Kong Qianfan Technology Company Limited	Easy Leave
	Certificate of Merit	Yoswit Hospitality Limited	AI Hotel Assistant

To learn more about the Smart Mobility Award and the award-winning entries, please visit: https://www.gs1hk.org/SmartMobilityAward

About GS1 Hong Kong

Founded by the Hong Kong General Chamber of Commerce in 1989, GS1 Hong Kong is the local chapter of GS1^®. GS1 Hong Kong's mission is to empower businesses of their digital transformation, improve supply chain visibility and efficiency, ensure product authenticity, facilitate commerce connectivity and enable sustainable value chain through the provision of global supply chain standards (including GTIN & barcodes), and a full spectrum of platforms, solutions and services.

GS1 Hong Kong currently supports close to 8,000 corporate members from 20 sectors including retail & consumer packaged goods, food & beverage and food services, healthcare, apparel & footwear, logistics & ICT. By working closely with communities of trading partners, industry organizations, government, and technology providers, we can foster a collaborative ecosystem, paving the way for "Smarter Business, Better Life".

Headquartered in Brussels, Belgium, GS1® is a not-for-profit, standards organisation that has 115+ national chapters serving 150 economies globally. For more information, please visit www.gs1hk.org.

AI Leads the Innovation & Technology Ecosystem: Smart Tourism, Smart Logistics, and Smart Transport Solutions Fully Unleash Their Potential

AAHK's Digitalised Solution: Demonstrating Dual Benefits of Efficiency and Environmental Protection

AI Powers Diverse Innovations, Fueling Smart Mobility and Event Economy

The other winning entries of this year's ICT Awards - Smart Mobility Awards showcased the diversity and practical value of Hong Kong's innovations, including:

Smart Transport: Leveraging AI combined with big data models to automatically identify road issues, helping alleviate traffic congestion
Smart Tourism (Event Economy): The use of intelligent crowd management technology to analyse real-time crowd data, optimise venue management and enhance the experience of participants at large-scale events
Smart Tourism (Marketing): Platforms that analyse data from major social media platforms to help the hotel industry precisely target potential customers and develop more effective marketing strategies

To learn more about the details of each winning entry, visit our website at: https://www.gs1hk.org/SmartMobilityAward.

GS1 HK: Fostering Cross-sector Collaboration, Developing Hong Kong as International Innovation and Technology Centre

Ms. Anna Lin, Chief Executive of GS1 HK congratulated all the award winners and expressed her great pleasure at the dynamic growth of Hong Kong's innovation and technology ecosystem.

Winners of the 2025 Hong Kong ICT Awards - Smart Mobility Award

(Listed in alphabetical order by English company / organisation name)

Category

Award

Organisation

Winning Entry

Smart Mobility

Grand

Airport Authority Hong Kong

Hong Kong Air Import SmartCollect

Smart Mobility

Best Use of AI

Department of Real Estate and Construction, The University of Hong Kong / Hong Kong Housing Authority

"Agit" - Agentic Artificial Intelligence of Things (AIoT) System for Cross-border MiC Logistics

Smart Transport

Gold

Winley Technology Group Limited / Highways Department, The Government of the HKSAR

Intelligent Pavement Assessment System (iPAS): Revolutionising Road Infrastructure Assessment and Management

Silver

Wonder

Wonder M1OS Smart Taxi Meter

Bronze

The Hong Kong University of Science and Technology / Hong Kong Police Force, The Government of the HKSAR

Kwun Tong Smart Traffic Management System (STMS)

Certificate of Merit

Transport Department, The Government of the HKSAR / Logistics and Supply Chain MultiTech R&D Centre / QTC Traffic Technology Limited / The Hong Kong University of Science and Technology

Area-wide Real-time Adaptive Traffic Signals System in Tung Chung

Smart Logistics

Gold

Airport Authority Hong Kong

Hong Kong Air Import SmartCollect

Silver

Airport Authority Hong Kong

HKIA Cargo Connect

Bronze

Department of Real Estate and Construction, The University of Hong Kong / Hong Kong Housing Authority

"Agit" - Agentic Artificial Intelligence of Things (AIoT) System for Cross-border MiC Logistics

Certificate of Merit

Geek Plus International Company Limited / The Dairy Farm Company, Limited (Wellcome)

Picking Model Evolution: Transforming Slow-Moving Inventory

Smart Tourism

Gold

Harvest Elite International Limited

Unlocking Opportunities in China

Silver

VERTRIQE Limited

ADEST (AI-Blockchain Driven Energy Saving Technology)

Bronze

Hong Kong Police Force, The Government of the HKSAR / Hong Kong Qianfan Technology Company Limited

Easy Leave

Certificate of Merit

Yoswit Hospitality Limited

AI Hotel Assistant

To learn more about the Smart Mobility Award and the award-winning entries, please visit: https://www.gs1hk.org/SmartMobilityAward

About GS1 Hong Kong

Headquartered in Brussels, Belgium, GS1® is a not-for-profit, standards organisation that has 115+ national chapters serving 150 economies globally. For more information, please visit www.gs1hk.org.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

When Demand Becomes the System: Delonix and the Rewriting of Hospitality's Operating Logic

SHENZHEN, China, April 1, 2026 /PRNewswire/ -- On March 30, Delonix Group presented two new initiatives at its 2026 strategy conference: Genie AI, embedded in its Betterwood App, and a customer experience framework known as the Heavenly Stems & Earthly Branches Model.

Individually, they resemble product and service upgrades. Taken together, they suggest something more structural: an attempt to replace the logic on which the hospitality industry has operated for decades.

For most of its modern history, the sector has been governed by a simple equation—growth through physical expansion. More rooms, better locations, higher occupancy. Scale was both strategy and moat.

That equation is beginning to break.

Chairman Zheng Nanyan framed the shift not as cyclical, but structural. The convergence of maturing consumer expectations and rapidly deployable AI systems is eroding the effectiveness of asset-led growth. Standardization, once a tool for efficiency, now produces indistinguishable experiences. Capital intensity, long tolerated, is becoming a constraint.

What is emerging in its place is not a more efficient version of the same model, but a different organizing principle altogether: demand, not supply, as the system's point of origin.

From Capacity to Interpretation

In this emerging model, the central problem is no longer how to build and fill capacity, but how to interpret and respond to fragmented, real-time customer intent.

This is where Delonix is positioning Genie AI.

Unlike most applications of AI in hospitality—which tend to sit at the interface level—Genie AI is designed to sit in the middle of the system, between intent and execution. It does not simply respond to requests; it structures them.

A guest interaction—whether through app input or voice—is translated into a sequence of executable tasks, routed through a centralized decision layer, and distributed to the nearest available human resource, before feeding back into the system as data.

The technical architecture is not unprecedented. What is notable is the ambition to make it foundational.

If it works as intended, service ceases to be a function of individual responsiveness and becomes instead a property of the system itself. Variability, historically managed after the fact, is designed out at the level of coordination.

In that sense, AI is no longer augmenting service. It is defining its boundaries.

Standardization Was the Solution. Now It Is the Constraint.

The industry's previous growth model depended on standardization: replicable rooms, predictable services, consistent delivery across locations. This enabled scale, but at the cost of differentiation.

As consumer expectations evolve, that trade-off is becoming less acceptable.

Delonix's response is not to abandon standardization, but to layer variability on top of it—systematically.

The Heavenly Stems & Earthly Branches Model introduces a framework in which products and services are no longer fixed configurations, but evolving modules. Customer interaction becomes an input into how the product itself is iterated over time.

The implication is subtle but significant.

Hotels are no longer static assets with service attached. They become adaptive systems, where the product is continuously reshaped by usage.

For customers, this promises a form of progression—an experience that accumulates rather than resets. For operators and investors, it suggests a shift from one-off capital deployment to ongoing, incremental reconfiguration.

In both cases, the underlying assumption is the same: value is not embedded in the asset, but generated through interaction.

Control Shifts to the System Layer

What ties these elements together is not technology alone, but control.

In the traditional model, control resided in assets—ownership, location, physical scale. In the emerging model, it moves upward, into the system layer that interprets demand, allocates resources, and continuously adjusts the product.

This shift has implications beyond efficiency.

A system that can interpret intent, coordinate execution, and learn from outcomes begins to set the terms of competition. The advantage no longer lies in having more assets, but in having a better system for deciding how those assets are used.

In that sense, AI is not just infrastructure. It is governance.

An Industry at the Edge of Repricing

China's broader push to integrate AI into industrial and consumer systems provides the backdrop for this shift. Policy frameworks such as the State Council's "AI+" initiative are accelerating deployment, but the more consequential changes are happening at the level of business models.

Hospitality is one of the more exposed sectors.

As the marginal return on physical expansion declines, and as customer expectations become more fluid, the industry is moving toward a repricing of what constitutes value. Scale, once the primary moat, is becoming easier to replicate and harder to defend.

What replaces it is still being defined.

Delonix's approach offers one possible direction: treating demand as a continuously generated input, and building systems capable of capturing and compounding it. Whether this model proves durable remains to be seen. But its premise is clear.

The future of hospitality may depend less on how hotels are built, and more on how they think.

About Delonix Group

Delonix Group is a leading international hospitality and experiential consumption group in the Asia-Pacific region. Ranked 14th globally, the Group partnered with Marriott International to launch the world's first dual-branded luxury property: MajesTang Hotel • A Tribute Portfolio Hotel, while independently creating MaisonLee, a Tang-inspired premium business travel brand. As one of the first Chinese hotel groups to expand overseas, Delonix has established a presence in high-potential markets such as Japan and Indonesia, now spanning more than 200 cities worldwide. Its portfolio encompasses Swiss-Belhotel, Artotel, Model J, hotel MONday, and other brands, positioning the Group at the forefront of building a new generation global platform for high-end hospitality and culturally immersive travel.

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2025 Hong Kong ICT Awards "Smart Mobility Award" Winners Revealed

Business

2025 Hong Kong ICT Awards "Smart Mobility Award" Winners Revealed

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