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Cyberattack disrupts France's postal service and banking during Christmas rush

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Cyberattack disrupts France's postal service and banking during Christmas rush
News

News

Cyberattack disrupts France's postal service and banking during Christmas rush

2025-12-23 02:09 Last Updated At:02:10

PARIS (AP) — With just three days to go before Christmas, a cyberattack knocked France’s national postal service offline Monday, blocking and delaying package deliveries and online payments.

The timing was miserable for millions of people at the height of the Christmas season, as frazzled postal workers fended off frustrated customers.

No one immediately claimed responsibility, but suspicions abounded.

At a post office in southern Paris, usually bustling this time of year, workers questioned whether the attack could be linked to Russia. Or a disgruntled customer, or colleague.

Officials didn't comment on the culprit. Paris prosecutors were examining the case.

What the postal service La Poste called a ‘’major network incident'' remained unresolved by Monday evening, more than eight hours after it was first reported. For a company that delivered 2.6 billion packages last year and employs more than 200,000 people, that's a big hit.

La Poste said in a statement that a distributed denial of service incident, or DDoS, “rendered its online services inaccessible.” It said the incident had no impact on customer data, but disrupted package delivery.

Letters, including holiday greeting cards, could still be mailed and delivered. But transactions requiring tracking or access to the postal service internal computer systems were impossible.

The cyberattack also hurt online banking. Customers of the company’s banking arm, La Banque Postale, were blocked from using the application to approve payments or conduct other banking services. The bank redirected approvals to text messages instead.

“Our teams are mobilized to resolve the situation quickly,” the bank said in messages posted on social networks.

The disruption came a week after France’s government was targeted by a cyberattack that targeted the Interior Ministry, in charge of national security.

In that incident, a suspected hacker extracted a few dozen sensitive files and obtained access to data relating to police records and wanted persons, Interior Minister Laurent Nunez said on broadcaster France-Info. He blamed “imprudence” at the ministry for the incident. French media reported that a 22-year-old was detained.

Also last week, prosecutors said that France’s counterespionage agency is investigating a suspected cyberattack plot involving software that would have allowed remote users to control computer systems of an international passenger ferry. A Latvian crew member is in custody facing charges of having acted for an unidentified foreign power, officials said.

France and other European allies of Ukraine allege that Russia is waging “hybrid warfare” against them, using sabotage, assassinations, cyberattacks, disinformation and other hostile acts that are often hard to quickly trace back to Moscow.

FILE - A general view of France's national postal service, La Poste, in Paris, Saturday, Aug. 23, 2025. (AP Photo/Bertrand Combaldieu, File)

FILE - A general view of France's national postal service, La Poste, in Paris, Saturday, Aug. 23, 2025. (AP Photo/Bertrand Combaldieu, File)

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Dec 22, 2025--

Otter.ai, the leading AI meeting agent tool, announced a landmark year of achievements that have established the company as the definitive corporate knowledge base for the enterprise. From crossing $100 million in ARR to launching the industry's first AI Meeting Agent suite, 2025 marks Otter.ai's evolution from meeting transcription tool to the comprehensive corporate knowledge base that powers how organizations capture, search, and activate their most valuable asset: institutional knowledge.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251222704206/en/

Business Milestone: $100 Million ARR

In March 2025, Otter.ai surpassed $100 million in annual recurring revenue. The company achieved this milestone with remarkable efficiency: a lean team of fewer than 200 employees generating more than $500,000 in revenue per employee.

"Our $100M ARR milestone validates that businesses are ready to embrace AI agents that augment human intelligence in meaningful ways," said Sam Liang, co-founder and CEO of Otter.ai. "We're not just talking about the future of AI; we're building it, moving beyond theoretical discussions and delivering everyday tools that are already impacting over 35 million Otter users worldwide."

Media Recognition: The Global Spotlight

Otter.ai's momentum captured the attention of the world's leading business media:

Innovation: Industry-First AI Meeting Agent Suite

In March 2025, Otter.ai unveiled a groundbreaking evolution in AI-powered collaboration - the industry's first suite of voice AI meeting agents:

Enterprise Evolution: The Corporate Knowledge Base Delivering $1 Billion+ in Customer ROI

In October 2025, Otter.ai launched a comprehensive enterprise suite that solidifies its position as the corporate knowledge base for modern organizations. Building on a proven track record of generating over $1 billion in customer ROI, Otter now serves as the central repository where every conversation, decision, and insight becomes searchable, actionable enterprise intelligence. Key capabilities include:

For the average Otter enterprise customer, the platform saves the equivalent of one full-time employee for every 20 users, delivering a 10:1 return on investment.

"The Otter.ai team is solving a critical enterprise problem: turning unstructured voice data into measurable business value," said Tim Draper, Founding Partner at Draper Associates and one of Otter's first investors. "When I back a company, I'm looking for real impact, real ROI, and real solutions - Otter delivers on all three, and we at Draper have been happy customers for 8 years."

Security: Enterprise-Grade Protection

In July 2025, Otter.ai achieved HIPAA compliance, joining its existing SOC 2 Type II certification.

Healthcare organizations can now confidently use Otter for clinical documentation, team communication, and patient coordination. With HIPAA compliance, healthcare users can rely on Otter to capture and document vital patient information more effectively, improving productivity, efficiency, and patient care outcomes.

Global Expansion: New Languages, New Markets

Otter.ai expanded its global footprint throughout 2025, making it the go-to AI meeting agent for teams and businesses worldwide:

"Our mission is to empower businesses across the globe to unlock their unstructured voice data," said Liang. "Being one of the first and only companies to develop our AI language transcription capabilities in-house, we're able to provide unparalleled accuracy for complex languages and accents."

By the Numbers: 2025 at a Glance

Looking Ahead

"We've built more than a meeting tool, we've built the corporate knowledge base that enterprises have been waiting for where every meeting, every conversation, every decision lives in a searchable, intelligent system that makes organizations smarter over time,” says Liang. “2025 was extraordinary but the best meetings haven't happened yet, the best ideas haven't been captured yet, the best version of work hasn't been built yet - we're just getting started."

About Otter.ai

Otter.ai is the leading AI meeting agent empowering businesses to unlock the value of their meetings by transforming unstructured voice data into searchable, actionable, and a centralized voice-first knowledge base that enables organizations to capture and activate their institutional knowledge through agentic workflows. With over 1 billion meetings processed for 35+ million users worldwide, Otter provides real-time notes, voice-activated agents that participate in meetings, summaries, action items, and customized insights so that professionals are more productive and can collaborate with their teams more effectively. The company has delivered over $1 billion in customer ROI and is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai caps transformational 2025 with $100M ARR milestone, industry-first AI Meeting Agents, and global enterprise expansion, establishing itself as the definitive corporate knowledge base and achieving over $1 billion in customer ROI.

Otter.ai caps transformational 2025 with $100M ARR milestone, industry-first AI Meeting Agents, and global enterprise expansion, establishing itself as the definitive corporate knowledge base and achieving over $1 billion in customer ROI.

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