Beijing City is intensifying its efforts to enhance public well-being in response to the growing demand from residents for more flexible services.
Starting Jan. 1, 2026, the Beijing Government Service Center will offer select high-demand personal services on weekends and most public holidays, including vehicle and driver's license processing, certificate applications, passport services, and other frequently used services.
"This year, we received feedback from residents and made targeted adjustments, including setting up a 24-hour self-service area and reorganizing service counters, to make the process simpler and more efficient," said Yan Dongdong, director of Beijing Municipal Government Service Center.
Most services can now be handled online, with offline assistance also available, significantly reducing waiting time at service counters.
"There used to be long lines. Now, once we arrive, things are handled very quickly," said a Beijing resident.
"I made an appointment online. Everything was done smoothly and quickly when I arrived here," said another Beijing resident.
The center now brings together 60 government departments, offering more than 2,300 services in one location, making public services more accessible and efficient.
The center has also introduced reading services and exhibition areas for cultural displays, expanding its role as a more open and people-centered public space.
Beijing expands government service hours to meet public demand
