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Everseen Unveils Everact: The First Agentic AI Platform for Conversational Retail Intelligence

Business

Everseen Unveils Everact: The First Agentic AI Platform for Conversational Retail Intelligence
Business

Business

Everseen Unveils Everact: The First Agentic AI Platform for Conversational Retail Intelligence

2026-01-12 20:00 Last Updated At:23:40

CORK, Ireland & MIAMI--(BUSINESS WIRE)--Jan 12, 2026--

Everseen, a global leader in Vision AI solutions for the retail industry, today announced Everact, a next-generation retail AI prototype that changes how retailers engage with their store data. Moving beyond traditional dashboards, Everact uses agentic AI to provide a conversational intelligence layer that delivers precise insights and recommended actions simply by asking natural-language questions.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260112370654/en/

Unveiled at NRF 2026: Retail’s Big Show, Everact represents the company’s forward-looking vision for connected store intelligence. Everseen’s mature solutions—Evercheck for checkout loss prevention and Evershelf for loss prevention at the shelf—already monitor more than 140,000 checkouts, capture over 15 million customer interactions daily, and process 6 petabytes of video each day. Everact builds on this foundation. Instead of leaving retailers with a mass of hard-to-navigate video, it provides a microscopic view into the specific questions they need answered.

“Retail operations require immediate clarity, not just more data,” said Joe White, CEO of Everseen. “Everact delivers this by adding a conversational layer to our platform. Now, store managers and executives can speak directly to their data to uncover the root cause of an issue and instantly identify the best operational response.”

From Dashboards to Dialogue

Retailers today are data-rich but insight-poor, often relying on manual searches to diagnose operational breakdowns. Everact addresses this challenge by layering Everseen’s Vision AI expertise with the latest in generative and agentic AI. Instead of digging through reports, users can simply ask:

Everact instantly retrieves the video and POS data relevant to the inquiry, surfaces the most critical evidence, and provides recommended actions tailored to each persona—from front-line associates to C-suite leaders.

Invitation to Co-Innovate

Everact is an advanced prototype designed explicitly for co-development with forward-thinking retail partners. Everseen is using NRF 2026 to launch a dedicated collaboration program, enabling select retailers to test Everact on real-world data and influence the roadmap for a production-ready solution.

Pilot opportunities will begin Q2 2026, with early collaborators gaining direct access to Everseen’s product, engineering, and AI research teams.

Everact is being demonstrated live at Everseen’s booth at NRF 2026 (Level 1, Booth 1561).

About Everseen

Everseen is a leader in Vision AI, trusted by 11 of the top 20 global retailers, with over 140,000 checkouts live and 6 petabytes of video processed daily. The company is transforming retail by reducing shrink, streamlining operations, and enhancing customer experiences. The Everseen Vision AI Platform has the largest footprint of AI-powered computer vision endpoints in retail. Learn more at: www.everseen.com

FAQs

Q: Is Everact available as an out-of-the-box feature today?

A: Everact is currently an advanced innovation prototype. It is designed to demonstrate the future of retail intelligence. We are inviting select retailer partners to collaborate with us starting in 2026 to co-develop the solution into a production-ready feature that fits specific retail workflows.

Q: How does Everact enhance existing products like Evercheck?

A: Evercheck provides the essential foundation of real-time detection and immediate alerts. Everact serves as an additional intelligence layer that sits on top of that data. It enables teams to go deeper and move from viewing alerts to actively interrogating the data behind them. With Everact, you can ask complex questions about loss trends or request specific video evidence, adding a new level of curated analysis to your existing operations.

Q: Who is eligible for the collaboration program?

A: We are looking for forward-thinking retailers and brands with active innovation or AI transformation mandates. These partners will work directly with our AI research teams to shape our product roadmap and test the prototype on real-world data.

Q: How does Everact handle data privacy?

A: Everseen is a privacy-by-design company. All personal data processed by Everact will be processed in accordance with applicable legal standards, including GDPR and CCPA.

Everact displays a chart of alerts per hour, with video evidence of earliest alert event

Everact displays a chart of alerts per hour, with video evidence of earliest alert event

Everact shows top objects by alert count with video evidence of the highest-alert transaction

Everact shows top objects by alert count with video evidence of the highest-alert transaction

Everact Home Page

Everact Home Page

WASHINGTON (AP) — The Cuban government has refused a request by the U.S. Embassy in Havana to allow it to import diesel for its generators while the Trump administration continues to impose a fuel blockade on the island, according to two U.S. officials familiar with the matter.

The Cuban government turned down the request as the U.S. State Department has been weighing a reduction in staffing at the embassy in Havana because of the lack of diesel. Such a move would likely lead to a U.S. demand for a similar reduction in staffing at the Cuban Embassy in Washington, say the officials, who spoke on condition of anonymity to discuss the sensitive matter.

The Cuban government rejection was first reported by The Washington Post.

Cuba has struggled with dwindling oil since the U.S. removed Venezuela’s leader, halting critical petroleum shipments from the nation. President Donald Trump then threatened tariffs on any country selling or supplying Cuba with oil.

The island is relying on its own natural gas, solar power and its own oil to run thermoelectric plants, but that hasn’t been enough to meet demand.

The standoff on diesel comes as Trump has been pressing for dramatic change in government led by Cuban President Miguel Díaz-Canel.

Trump has suggested that top Cuban leaders would be smart to avoid the fate of former Venezuelan President Nicolás Maduro, who was ousted and arrested in a U.S. military operation in January. Venezuela had been Cuba's closest ally and provided it with heavily subsidized oil.

Any potential staffing reduction at the embassy is not expected to come immediately because the U.S. believes it has enough diesel in reserve to last for another month, according to one official.

Díaz-Canel said last week that Cuba has held talks with the U.S. government. It marked the first time the Caribbean country had confirmed widespread speculation about discussions with the Trump administration in the midst of the Republican administration's pressure campaign.

Humanitarian organizations began delivering aid to Cuba by air Friday, including solar panels, food and medicine.

Cuba has been preparing to receive a shipment of Russian oil later this month, which would be its first shipment in the past three months.

Trump and U.S. Secretary of State Marco Rubio have said they see the island nation as the next country where the U.S. can expand its influence.

The Trump administration is looking for Díaz-Canel to leave as the U.S. continues negotiating with the Cuban government, The Associated Press previously reported. No detail has been offered about who the administration might like to see come to power.

A woman rides an electric scooter past a factory displaying an image depicting the late Cuban leader Fidel Castro, bearing the words "Socialism or Death", in Havana, Cuba, Thursday, March 19, 2026. (AP Photo/Ramon Espinosa)

A woman rides an electric scooter past a factory displaying an image depicting the late Cuban leader Fidel Castro, bearing the words "Socialism or Death", in Havana, Cuba, Thursday, March 19, 2026. (AP Photo/Ramon Espinosa)

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