Everseen Unveils Everact: The First Agentic AI Platform for Conversational Retail Intelligence

CORK, Ireland & MIAMI--(BUSINESS WIRE)--Jan 12, 2026--

Everseen, a global leader in Vision AI solutions for the retail industry, today announced Everact, a next-generation retail AI prototype that changes how retailers engage with their store data. Moving beyond traditional dashboards, Everact uses agentic AI to provide a conversational intelligence layer that delivers precise insights and recommended actions simply by asking natural-language questions.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260112370654/en/

Unveiled at NRF 2026: Retail’s Big Show, Everact represents the company’s forward-looking vision for connected store intelligence. Everseen’s mature solutions—Evercheck for checkout loss prevention and Evershelf for loss prevention at the shelf—already monitor more than 140,000 checkouts, capture over 15 million customer interactions daily, and process 6 petabytes of video each day. Everact builds on this foundation. Instead of leaving retailers with a mass of hard-to-navigate video, it provides a microscopic view into the specific questions they need answered.

“Retail operations require immediate clarity, not just more data,” said Joe White, CEO of Everseen. “Everact delivers this by adding a conversational layer to our platform. Now, store managers and executives can speak directly to their data to uncover the root cause of an issue and instantly identify the best operational response.”

From Dashboards to Dialogue

Retailers today are data-rich but insight-poor, often relying on manual searches to diagnose operational breakdowns. Everact addresses this challenge by layering Everseen’s Vision AI expertise with the latest in generative and agentic AI. Instead of digging through reports, users can simply ask:

Everact instantly retrieves the video and POS data relevant to the inquiry, surfaces the most critical evidence, and provides recommended actions tailored to each persona—from front-line associates to C-suite leaders.

Invitation to Co-Innovate

Everact is an advanced prototype designed explicitly for co-development with forward-thinking retail partners. Everseen is using NRF 2026 to launch a dedicated collaboration program, enabling select retailers to test Everact on real-world data and influence the roadmap for a production-ready solution.

Pilot opportunities will begin Q2 2026, with early collaborators gaining direct access to Everseen’s product, engineering, and AI research teams.

Everact is being demonstrated live at Everseen’s booth at NRF 2026 (Level 1, Booth 1561).

About Everseen

Everseen is a leader in Vision AI, trusted by 11 of the top 20 global retailers, with over 140,000 checkouts live and 6 petabytes of video processed daily. The company is transforming retail by reducing shrink, streamlining operations, and enhancing customer experiences. The Everseen Vision AI Platform has the largest footprint of AI-powered computer vision endpoints in retail. Learn more at: www.everseen.com

FAQs

Q: Is Everact available as an out-of-the-box feature today?

A: Everact is currently an advanced innovation prototype. It is designed to demonstrate the future of retail intelligence. We are inviting select retailer partners to collaborate with us starting in 2026 to co-develop the solution into a production-ready feature that fits specific retail workflows.

Q: How does Everact enhance existing products like Evercheck?

A: Evercheck provides the essential foundation of real-time detection and immediate alerts. Everact serves as an additional intelligence layer that sits on top of that data. It enables teams to go deeper and move from viewing alerts to actively interrogating the data behind them. With Everact, you can ask complex questions about loss trends or request specific video evidence, adding a new level of curated analysis to your existing operations.

Q: Who is eligible for the collaboration program?

A: We are looking for forward-thinking retailers and brands with active innovation or AI transformation mandates. These partners will work directly with our AI research teams to shape our product roadmap and test the prototype on real-world data.

Q: How does Everact handle data privacy?

A: Everseen is a privacy-by-design company. All personal data processed by Everact will be processed in accordance with applicable legal standards, including GDPR and CCPA.

Everact displays a chart of alerts per hour, with video evidence of earliest alert event

Everact shows top objects by alert count with video evidence of the highest-alert transaction

Everact Home Page

HAVANA (AP) — Cuban President Miguel Díaz-Canel said Monday that his administration is currently not in talks with the U.S. government, a day after President Donald Trump threatened the Caribbean island in the wake of the U.S. attack on Venezuela.

Díaz-Canel posted a flurry of brief statements on X after Trump suggested that Cuba “make a deal, BEFORE IT IS TOO LATE.” He did not say what kind of deal.

Díaz-Canel wrote that for “relations between the U.S. and Cuba to progress, they must be based on international law rather than hostility, threats, and economic coercion.”

He added: “We have always been willing to hold a serious and responsible dialogue with the various US governments, including the current one, on the basis of sovereign equality, mutual respect, principles of International Law, and mutual benefit without interference in internal affairs and with full respect for our independence."

His statements were reposted by Cuban Foreign Minister Bruno Rodríguez on X.

On Sunday, Trump wrote that Cuba would no longer live off oil and money from Venezuela, which the U.S. attacked on Jan. 3 in a stunning operation that killed 32 Cuban officers and led to the arrest of President Nicolás Maduro.

Cuba was receiving an estimated 35,000 barrels a day from Venezuela before the U.S. attacked, along with some 5,500 barrels daily from Mexico and roughly 7,500 from Russia, according to Jorge Piñón of the Energy Institute at the University of Texas at Austin, who tracks the shipments.

The situation between the U.S. and Cuba is “very sad and concerning,” said Andy S. Gómez, retired dean of the School of International Studies and senior fellow in Cuban Studies at the University of Miami.

He said he sees Díaz-Canel’s latest comments “as a way to try and buy a little bit of time for the inner circle to decide what steps it’s going to take.”

Gómez said he doesn’t visualize Cuba reaching out to U.S. officials right now.

“They had every opportunity when President (Barack) Obama opened up U.S. diplomatic relations, and yet they didn’t even bring Cuban coffee to the table,” Gómez said. “Of course, these are desperate times for Cuba.”

Michael Galant, senior research and outreach associate at the Center for Economic and Policy Research in Washington, D.C., said he believes Cuba might be willing to negotiate.

“Cuba has been interested in finding ways to ease sanctions,” he said. “It's not that Cuba is uncooperative.”

Galant said topics for discussion could include migration and security, adding that he believes Trump is not in a hurry.

“Trump is hoping to deepen the economic crisis on the island, and there are few costs to Trump to try and wait that out,” he said. “I don’t think it’s likely that there will be any dramatic action in the coming days because there is no rush to come to the table.”

Cuba's president stressed on X that “there are no talks with the U.S. government, except for technical contacts in the area of ​​migration.”

The island’s communist government has said U.S. sanctions cost the country more than $7.5 billion between March 2024 and February 2025.

Coto reported from San Juan, Puerto Rico.

The Cuban flag flies at half-mast at the Anti-Imperialist Tribune near the U.S. embassy in Havana, Cuba, Monday, Jan. 5, 2026, in memory of Cubans who died two days before in Caracas, Venezuela during the capture of Venezuelan President Nicolas Maduro by U.S. forces. (AP Photo/Ramon Espinosa)