Seminar Explores AI's Role in Enhancing Public Service Innovation for Civil Servants

2026-01-23 19:50 Last Updated At：19:58

Innovation and Technology leadership series thematic seminar held to promote AI-led public service innovation

The Digital Policy Office (DPO) and the Civil Service College (CSC) jointly held the third Innovation and Technology leadership series thematic seminar today (January 23). Under the theme "Harnessing AI for Leading Public Service Innovation", the seminar was attended by about 100 directorate and senior-level civil servants from various bureaux/departments (B/Ds).

Click to Gallery

Innovation and Technology leadership series thematic seminar held to promote AI-led public service innovation Source: HKSAR Government Press Releases

More Images

Innovation and Technology leadership series thematic seminar held to promote AI-led public service innovation Source: HKSAR Government Press Releases

The Director of Environmental Protection, Dr Samuel Chui, and the Commissioner for Census and Statistics, Mr Leo Yu, were invited to share at the seminar how their departments use AI to drive innovation and enhancement of public services. Dr Chui remarked that the Environmental Protection Department has been systematically modernising Hong Kong's environmental impact assessment (EIA) process through AI. He showcased at the seminar a number of innovative applications including big data platforms and smart tools deployed across the entire EIA process, and introduced the department's integrated system for real-time environmental monitoring and audit which leverages AI and the Internet of Things to ensure continuous compliance of works projects. Mr Yu highlighted that the Census and Statistics Department (C&SD) has been actively advancing its digital transformation in recent years. He shared the C&SD's practical experience and strategic approaches to leveraging data science and AI techniques to enhance its official statistical work, challenges encountered in the process and their solutions, as well as the exploration of fostering a data-driven culture.

At the seminar, the Commissioner for Digital Policy, Mr Tony Wong, shared the Government's latest developments in promoting and expanding AI applications in government services. In particular, he introduced the AI + Civil Services Campaign initiated by the DPO to drive broader AI adoption in government departments. This includes the launching of the AI+ Solution Catalogue which features a wide range of AI solutions for meeting the daily operational needs of government departments. Moreover, thematic technology forums, seminars and matching workshops are organised to foster exchanges and collaboration between government departments and the industry, enhance government staff's understanding and application of AI technologies, and empower government departments to leverage AI for more efficient and intelligent public services delivery.

As one of the strategies to accelerate the development of digital government and lead public service innovation, the DPO and the CSC regularly co-organise thematic seminars and trainings to enhance the core skills of the Government's senior management in using digital technology, with a view to promoting more effective use of technology by B/Ds in driving digital transformation to improve the efficacy and quality of public services.

Hong Kong Celebrates Chinese New Year with Business Receptions in Barcelona and Dublin, Highlighting Innovation and Trade Opportunities.

Brussels ETO holds receptions in Spain and Ireland to celebrate Chinese New Year with local communities

The Hong Kong Economic and Trade Office in Brussels (Brussels ETO) organised Chinese New Year receptions in Barcelona, Spain, on March 4 (Barcelona time), and Dublin, Ireland, on March 5 (Dublin time), bringing together over 220 guests from local business, public and community sectors in the two countries.

Jointly organised by Brussels ETO, the Hong Kong Trade Development Council (HKTDC) and Invest Hong Kong (InvestHK), with the support of the Spain Hong Kong Business Association, the reception in Barcelona was held to coincide with the Mobile World Congress (MWC), and was well attended by guests including the Hong Kong innovation and technology (I&T) delegation attending the MWC, as well as local start-ups, enterprises and related institutions.

In her welcoming remarks, the Special Representative for the Hong Kong Economic and Trade Affairs to the European Union, Ms Shirley Yung, highlighted that I&T had become a new growth engine for Hong Kong. "We are building a more complete innovation value chain, one that integrates basic research, commercialisation and advanced manufacturing," she said.

Ms Yung also mentioned that Hong Kong achieved a new milestone of having over 5 200 start-ups last year, representing an 11 per cent year-on-year increase. She encouraged European companies, talent and students to come to Hong Kong to leverage the opportunities arising from the rapid development of the I&T sector and related infrastructure in the Guangdong-Hong Kong-Macao Greater Bay Area and the Northern Metropolis.

Hong Kong's wine and liquor trade as well as related business opportunities were the special focus of the reception in Dublin. Together with the HKTDC and InvestHK, with the support of the Dublin Chamber, Brussels ETO held a business seminar before the reception with the local liquor trade to promote the business opportunities that Hong Kong offers as a leading hub for wine and liquor trading and auctions, following Hong Kong's reduction of duty on liquor with an alcoholic strength of more than 30 per cent in 2024.

Ms Yung also highlighted Hong Kong's premier role as a gateway to the Chinese Mainland and Asia, with the city strategically located at the heart of the region with world-class transport connectivity. She encouraged Irish wine and liquor traders to leverage Hong Kong as a regional hub for trading, distribution, and auctions to expand their market share on the Chinese Mainland and across the wider Asia-Pacific region.

Seminar Explores AI's Role in Enhancing Public Service Innovation for Civil Servants

HK