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Hisense Named World's First Customer Centricity Lighthouse Factory in the TV Industry by World Economic Forum

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Hisense Named World's First Customer Centricity Lighthouse Factory in the TV Industry by World Economic Forum
Business

Business

Hisense Named World's First Customer Centricity Lighthouse Factory in the TV Industry by World Economic Forum

2026-02-03 17:00 Last Updated At:17:15

QINGDAO, China, Feb. 3, 2026 /PRNewswire/ -- Hisense, a leading brand in global consumer electronics and home appliances, announced that the Hisense Visual Technology Qingdao Factory has been recognized by the World Economic Forum (WEF) as a Customer Centricity Lighthouse, becoming the first and only Lighthouse factory in the global television industry.

The designation was announced as part of the WEF's Global Lighthouse Network, which recognizes industrial sites applying advanced digital technologies to improve customer value, speed-to-market, and operational performance.

Operating in a mature and highly competitive global TV market, the Hisense Visual Technology Qingdao Factory faced rapidly evolving consumer demand and increasing cost pressure. In response, the site undertook a comprehensive digital transformation, embedding artificial intelligence, big data, industrial simulation, and large-scale virtual reality (VR) across new product R&D and manufacturing.

As a result, the factory achieved a Net Promoter Score (NPS) of 84%, reduced R&D cycles by 34%, lowered material costs by 18%, and shortened new employee training time by 60%. The cycle from capturing customer needs to translating them into product functions was reduced by 62%, while production efficiency for 85-inch TVs improved to a 20-second manufacturing cycle.

"At Hisense, intelligent manufacturing starts from consumer needs," said Dennys Li, President at Hisense Visual Technology Co., Ltd. "By building a human-centric manufacturing system, we translate customer insights into real product value with greater speed and precision."

This marks Hisense's third Lighthouse designation within the WEF Global Lighthouse Network. Previously, Hisense Hitachi's Huangdao factory was recognized as the world's first Sustainability Lighthouse in the VRF sector and the industry's only dual Lighthouse factory, underscoring Hisense's leadership in AI-enabled sustainable manufacturing.

The Customer Centricity Lighthouse designation represents a key milestone in Hisense's human-centric digital transformation and intelligent manufacturing strategy.

About Hisense

Hisense, founded in 1969, is a globally recognized leader in home appliances and consumer electronics with operations in over 160 countries, specializing in delivering high-quality multimedia products, home appliances, and intelligent IT solutions. According to Omdia, Hisense ranks No. 1 globally in the 100-inch and over TV segment (2023-Q3 2025). As The Origin of RGB MiniLED, Hisense continues to lead the next-generation RGB MiniLED innovation. As the official sponsor of the FIFA World Cup 2026TM, Hisense is committed to global sports partnerships as a way to connect with audiences worldwide.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Hisense Named World's First Customer Centricity Lighthouse Factory in the TV Industry by World Economic Forum

Hisense Named World's First Customer Centricity Lighthouse Factory in the TV Industry by World Economic Forum

Global energy storage leader continues to drive innovation and reliability across residential, commercial, industrial, and utility-scale applications

SUZHOU, China, Feb. 3, 2026 /PRNewswire/ -- PotisEdge, a globally recognized innovator in safe and scalable energy storage solutions, today announced it has again been ranked as a Tier 1 Energy Storage Manufacturer in BloombergNEF's Q1 2026 report—marking the seventh consecutive quarter the company has secured this distinction. This sustained recognition reflects PotisEdge's consistent performance, bankable technology, and trusted execution across global markets.

As a vertically integrated BESS manufacturer with an annual production capacity exceeding 31 GWh across facilities in China and the United States, PotisEdge designs and deploys energy storage systems that serve the full spectrum of energy needs—from household storage to grid-scale projects.

PotisEdge consistently delivers reliable and high-performance storage solutions that meet high-standard safety requirements. These solutions are widely deployed in utility-scale plants, hybrid solar-storage installations and other energy storage scenarios, enhancing grid flexibility and enable higher renewable penetration. Committed to advancing storage technologies with superior performance, safety, reliability and efficiency, PotisEdge plays a key role in accelerating the global adoption of renewable energy.

Consecutive inclusion in BloombergNEF's Tier 1 list not only reflects the advanced technical level of the company's products, but also demonstrates the lasting trust of partners and investors. Its project footprint now spans across Europe, North America, Australia, and Asia.

Looking to the future, PotisEdge is expanding its localized manufacturing and R&D capabilities. Recent joint projects and partnerships have strengthened its supply and after-sales capabilities in strategic regions such as North America and Europe. The company remains focused on advancing the safety and intelligence of energy storage, with a core emphasis on driving innovation for integrated solar-storage solutions - key drivers of the global transition toward a low-carbon, resilient, and democratic energy system.

About PotisEdge
PotisEdge, powered by LONGi, is a globally recognized leader in energy storage system (ESS) integration. As the dedicated ESS product line of LONGi, we specialize in making solar energy dispatchable and grid-friendly. With over 10 years expertise in the ESS industry, PotisEdge combines patented 5S technologies (BMS, ICCS, EMS, TMS, PCS) and automotive-grade manufacturing standards to deliver high-performance, sustainable energy solutions worldwide.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

PotisEdge Extends Tier 1 Status in BloombergNEF Report for Seventh Consecutive Quarter in Q1 2026

PotisEdge Extends Tier 1 Status in BloombergNEF Report for Seventh Consecutive Quarter in Q1 2026

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