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Families suffer as Ukrainian engineers can no longer keep up with repairing infrastructure

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Families suffer as Ukrainian engineers can no longer keep up with repairing infrastructure
News

News

Families suffer as Ukrainian engineers can no longer keep up with repairing infrastructure

2026-02-03 22:08 Last Updated At:22:10

KYIV, Ukraine (AP) — On the edge of the Ukrainian capital, Kyiv, volunteers ladle hot soup into plastic containers as residents wrapped in heavy coats queue for a meal they cannot cook at home. Yuliia Dolotova, a mother of two, is among them, waiting with her 18-month-old son, Bohdanchyk, bundled in layers against the biting cold.

Life, she says, has been reduced to the most basic essentials: warmth, light and food.

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An apartment block is seen during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

An apartment block is seen during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, uses foam rubber to insulate her children’s bed in her apartment during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, uses foam rubber to insulate her children’s bed in her apartment during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Daniil Dolotov, 11, plays on a phone with his brother Bohdanchyk, 18 months, in their apartment during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Daniil Dolotov, 11, plays on a phone with his brother Bohdanchyk, 18 months, in their apartment during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, pulls her son in his stroller up the stairs in an apartment block during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, pulls her son in his stroller up the stairs in an apartment block during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, receives hot food at a distribution point during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, receives hot food at a distribution point during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

“All day long, there’s no electricity, no way to cook food for the kids. Pretty much everyone is in this situation,” Dolotova, 37, said.

She lives in Troieshchyna, one of Kyiv’s hardest-hit districts, battered by repeated Russian attacks since the full-scale Russian invasion four years ago. Russian strikes using drones and missiles have left hundreds of thousands of people without heat or electricity as temperatures plunge as low as minus 30 degrees Celsius (minus 22 Fahrenheit). The harsh winter is expected to continue in the coming weeks.

Without heat, water pipes in the district have also frozen and burst, adding to the strain on daily life.

Damage to the grid and power stations is at its worst since the war began. As soon as utility and energy crews restore heating to some buildings and power engineers finally manage to set outage schedules so people know when electricity will be cut, Russia launches another strike — and the same work has to be done all over again.

The hardship is compounded by the long absence of Dolotova's husband, who is fighting in the east and has seen his youngest son only twice since birth. She looks after her two sons — Bohdanchyk and 11-year-old Daniil — and the family dog, who rarely gets out for a walk.

At night her building, a Soviet-era tower block, goes completely dark. Her toddler son has learned to grip her cellphone, flashlight on, as she manhandles his stroller up six flights of stairs to their apartment. The stairs have already broken two strollers.

Inside, she flicks on battery-powered lamps one by one. Before bedtime, the two brothers huddle together for warmth, playing in silence near the frost-lined windows by flashlight. At bedtime, Dolotova insulates the bed with foam rubber to try to keep them warm.

Dolotova's husband is serving in the Zaporizhzhia area — one of the war’s most volatile sectors.

“He should be coming soon. I live from leave to leave," Dolotova said. "I wait for him — that’s what keeps me going. You tell yourself, just a little longer, and he’ll come. You count the days.”

Follow AP’s coverage of the war in Ukraine at https://apnews.com/hub/russia-ukraine

An apartment block is seen during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

An apartment block is seen during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, uses foam rubber to insulate her children’s bed in her apartment during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, uses foam rubber to insulate her children’s bed in her apartment during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Daniil Dolotov, 11, plays on a phone with his brother Bohdanchyk, 18 months, in their apartment during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Daniil Dolotov, 11, plays on a phone with his brother Bohdanchyk, 18 months, in their apartment during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, pulls her son in his stroller up the stairs in an apartment block during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, pulls her son in his stroller up the stairs in an apartment block during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, receives hot food at a distribution point during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

Yuliia Dolotova, 37, receives hot food at a distribution point during a power outage caused by Russia’s repeated air strikes on the country’s power grid, in Kyiv, Ukraine, Monday, Feb. 2, 2026. (AP Photo/Sergey Grits)

LONDON (AP) — In France, civil servants will ditch Zoom and Teams for a homegrown video conference system. Soldiers in Austria are using open source office software to write reports after the military dropped Microsoft Office. Bureaucrats in a German state have also turned to free software for their administrative work.

Around Europe, governments and institutions are seeking to reduce their use of digital services from U.S. Big Tech companies and turning to domestic or free alternatives. The push for “digital sovereignty” is gaining attention as the Trump administration strikes an increasingly belligerent posture toward the continent, highlighted by recent tensions over Greenland that intensified fears that Silicon Valley giants could be compelled to cut off access.

Concerns about data privacy and worries that Europe is not doing enough to keep up with the United States and Chinese tech leadership are also fueling the drive.

The French government referenced some of these concerns when it announced last week that 2.5 million civil servants would stop using video conference tools from U.S. providers — including Zoom, Microsoft Teams, Webex and GoTo Meeting — by 2027 and switch to Visio, a homegrown service.

The objective is “to put an end to the use of non-European solutions, to guarantee the security and confidentiality of public electronic communications by relying on a powerful and sovereign tool,” the announcement said.

“We cannot risk having our scientific exchanges, our sensitive data, and our strategic innovations exposed to non-European actors,” David Amiel, a civil service minister, said in a press release.

Microsoft said it continues to “partner closely with the government in France and respect the importance of security, privacy, and digital trust for public institutions.”

The company said it is “focused on providing customers with greater choice, stronger data protection, and resilient cloud services — ensuring data stays in Europe, under European law, with robust security and privacy protections.”

Zoom, Webex and GoTo Meeting did not respond to requests for comment.

French President Emmanuel Macron has been pushing digital sovereignty for years. But there’s now a lot more “political momentum behind this idea now that we need to de-risk from U.S. tech,” Nick Reiners, at the Eurasia Group.

“It feels kind of like there’s a real zeitgeist shift,” Reiners said

It was a hot topic at the World Economic Forum's annual meeting of global political and business elites last month in Davos, Switzerland. The European Commission's official for tech sovereignty, Henna Virkkunen, told an audience that Europe's reliance on others “can be weaponized against us.”

“That’s why it’s so important that we are not dependent on one country or one company when it comes to very critical fields of our economy or society,” she said, without naming countries or companies.

A decisive moment came last year when the Trump administration sanctioned the International Criminal Court's top prosecutor after the tribunal, based in The Hague, Netherlands, issued an arrest warrant for Israeli Prime Minister Benjamin Netanyahu, an ally of President Donald Trump.

The sanctions led Microsoft to cancel Khan's ICC email, a move that was first reported by The Associated Press and sparked fears of a “kill switch” that Big Tech companies can use to turn off service at will.

Microsoft maintains it kept in touch with the ICC “throughout the process that resulted in the disconnection of its sanctioned official from Microsoft services. At no point did Microsoft cease or suspend its services to the ICC.”

Microsoft President Brad Smith has repeatedly sought to strengthen trans-Atlantic ties, the company's press office said, and pointed to an interview he did last month with CNN in Davos in which he said that jobs, trade and investment. as well as security, would be affected by a rift over Greenland.

“Europe is the American tech sector’s biggest market after the United States itself. It all depends on trust. Trust requires dialogue,” Smith said.

Other incidents have added to the movement. There's a growing sense that repeated EU efforts to rein in tech giants such as Google with blockbuster antitrust fines and sweeping digital rule books haven't done much to curb their dominance.

Billionaire Elon Musk is also a factor. Officials worry about relying on his Starlink satellite internet system for communications in Ukraine.

Washington and Brussels wrangled for years over data transfer agreements, triggered by former National Security Agency contractor Edward Snowden’s revelations of U.S. cyber-snooping.

With online services now mainly hosted in the cloud through data centers, Europeans fear that their data is vulnerable.

U.S. cloud providers have responded by setting up so-called “sovereign cloud” operations, with data centers located in European countries, owned by European entities and with physical and remote access only for staff who are European Union residents.

The idea is that “only Europeans can take decisions so that they can’t be coerced by the U.S.,” Reiners said.

The German state of Schleswig-Holstein last year migrated 44,000 employee inboxes from Microsoft to an open source email program. It also switched from Microsoft's SharePoint file sharing system to Nextcloud, an open source platform, and is even considering replacing Windows with Linux and telephones and videoconferencing with open source systems.

“We want to become independent of large tech companies and ensure digital sovereignty,” Digitalization Minister Dirk Schrödter said in an October announcement.

The French city of Lyon said last year that it's deploying free office software to replace Microsoft. Denmark’s government and the cities of Copenhagen and Aarhus have also been trying out open-source software.

“We must never make ourselves so dependent on so few that we can no longer act freely,” Digital Minister Caroline Stage Olsen wrote on LinkedIn last year. “Too much public digital infrastructure is currently tied up with very few foreign suppliers.”

The Austrian military said it has also switched to LibreOffice, a software package with word processor, spreadsheet and presentation programs that mirrors Microsoft 365's Word, Excel and PowerPoint.

The Document Foundation, a nonprofit based in Germany that's behind LibreOffice, said the military's switch “reflects a growing demand for independence from single vendors.” Reports also said the military was concerned that Microsoft was moving file storage online to the cloud — the standard version of LibreOffice is not cloud-based.

Some Italian cities and regions adopted the software years ago, said Italo Vignoli, a spokesman for The Document Foundation. Back then, the appeal was not needing to pay for software licenses. Now, it's the main reason is to avoid being locked into a proprietary system.

“At first, it was: we will save money and by the way, we will get freedom,” Vignoli said. “Today it is: we will be free and by the way, we will also save some money.”

Associated Press writer Molly Hague in The Hague, Netherlands contributed to this report.

FILE - Henna Virkkunen, European Commissioner for Tech-Sovereignty, Security and Democracy gives a press conference at the end of the weekly meeting of the College of Commissioners at EU headquarters in Brussels, Belgium, on April 9, 2025. (AP Photo/Omar Havana, File)

FILE - Henna Virkkunen, European Commissioner for Tech-Sovereignty, Security and Democracy gives a press conference at the end of the weekly meeting of the College of Commissioners at EU headquarters in Brussels, Belgium, on April 9, 2025. (AP Photo/Omar Havana, File)

French President Emmanuel Macron is seen during the Annual Meeting of the World Economic Forum in Davos, Switzerland, Tuesday, Jan. 20, 2026. (AP Photo/Markus Schreiber)

French President Emmanuel Macron is seen during the Annual Meeting of the World Economic Forum in Davos, Switzerland, Tuesday, Jan. 20, 2026. (AP Photo/Markus Schreiber)

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