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Health Bureau Welcomes Ombudsman Recommendations for Strengthening Medical Council and Improving Complaint Handling Mechanism

HK

Health Bureau Welcomes Ombudsman Recommendations for Strengthening Medical Council and Improving Complaint Handling Mechanism
HK

HK

Health Bureau Welcomes Ombudsman Recommendations for Strengthening Medical Council and Improving Complaint Handling Mechanism

2026-02-05 18:28 Last Updated At:18:51

Health Bureau welcomes Ombudsman's direct investigation operation report

The Health Bureau (HHB) welcomed the recommendations made to the Government and the Department of Health (DH) in the Office of The Ombudsman (Ombudsman)'s direct investigation operation report entitled "Effectiveness of Administrative Support Provided for Complaint Handling by Secretariat of Medical Council of Hong Kong under Department of Health, and Department of Health's Regulatory Role" (Report) released today (February 5). The HHB expressed gratitude to the Ombudsman for putting forward a series of pertinent and useful observations and views on strengthening the Medical Council of Hong Kong (MCHK) as the statutory regulatory body for the medical profession. With reference to the Ombudsman's views and the Report, the HHB will formulate detailed proposals to amend the Medical Registration Ordinance (MRO), with a view to enabling the MCHK and its Secretariat to discharge their duties of upholding doctors' professional conduct and continuously enhancing medical professional standards more effectively under the principle of professional autonomy.

Since the Ombudsman announced the launch of a full investigation on November 5 last year, the HHB and the DH have been fully co-operating with the Ombudsman's investigation. Although the MCHK as a statutory professional regulatory body fell outside the scope of the Ombudsman's investigation, the HHB and the DH have, in respect of matters covered by the investigation, liaised and communicated with the MCHK, and provided relevant information to the Ombudsman to facilitate the investigation and formulation of improvement measures. Many of the measures recommended in the Report on the support provided by the DH and the Secretariat of the MCHK for the complaint handling mechanism of the MCHK, as well as the Ombudsman's series of observations and views on the current regulatory framework for the medical profession, align with the HHB's overarching directions in reviewing the MRO, namely to ensure that the legislation for healthcare professions keeps pace with the times, meets societal needs and the public interest, and to enable the MCHK to discharge its various statutory functions more effectively, including its function in handling complaints.

Meanwhile, in response to the request made by the Secretary for Health in October last year, the MCHK has completed its review on improving the complaint handling mechanism and submitted a report and supplementary information to the HHB. In January this year, the HHB commenced a series of consultations on amending the MRO, meeting with patient groups, the two local medical schools, the Hong Kong Academy of Medicine, the Hong Kong Medical Association and other medical professional bodies. The HHB also visited the MCHK yesterday(February 4) to exchange views with members on the amendment to the MRO. The HHB will further take into account the Ombudsman's Report and the views of various stakeholders, and will formulate proposals to amend the MRO having regard to the operational needs of the MCHK. The HHB will also propose measures to strengthen the functions of the Secretariat of the MCHK under the DH. The HHB will brief the Panel on Health Services of the Legislative Council (LegCo) shortly on the proposed directions and enhancement proposals for the MRO, with a target of introducing an amendment bill into the LegCo in the first half of this year.

The Health Bureau (HHB), Photo source: reference image

The Health Bureau (HHB), Photo source: reference image

Hong Kong Customs detects two dangerous drugs cases and seizes suspected drugs worth about $3.4 million

Hong Kong Customs detected two dangerous drugs cases in Hong Kong International Airport and Yau Ma Tei respectively on April 1 and yesterday (April 2), and seized a total of about 3.1 kilograms of suspected ketamine, about 1.7 kilograms of suspected cocaine and about 1.7 kilograms of suspected methamphetamine with a total estimated market value of about $3.4 million. Two persons suspected to be connected with the cases were arrested.

In the first case, a 43-year-old male passenger arrived in Hong Kong from Bangkok, Thailand on April 1. During customs clearance, Customs officers found about 3.1 kilograms of suspected ketamine concealed inside food packaging in his baggage. The man was subsequently arrested.

In the second case, during an anti-narcotics operation conducted in Yau Ma Tei on April 2, Customs officers intercepted a 41-year-old man and later escorted him to a hotel room nearby for a search and seized about 1.7 kilograms of suspected cocaine, about 1.7 kilograms of suspected methamphetamine, a drug inhaling apparatus and a batch of drug packaging paraphernalia. The man was subsequently arrested.

The arrested persons have been charged with one count of trafficking in a dangerous drug respectively and will appear at the Kwun Tong Magistrates' Courts tomorrow (April 4).

Customs will continue to step up enforcement against drug trafficking activities through intelligence analysis. The department also reminds members of the public to stay alert and not to participate in drug trafficking activities for monetary return. They must not accept hiring or delegation from another party to carry controlled items into and out of Hong Kong. They are also reminded not to carry unknown items for other people, nor to release their personal data or home address to others for receiving parcels or goods.

Customs will continue to apply a risk assessment approach and focus on selecting passengers from high-risk regions for clearance to combat transnational drug trafficking activities.

Under the Dangerous Drugs Ordinance, trafficking in a dangerous drug is a serious offence. The maximum penalty upon conviction is a fine of $5 million and life imprisonment.

Members of the public may report any suspected drug trafficking activities to Customs' 24-hour hotline 182 8080 or its dedicated crime-reporting email account (crimereport@customs.gov.hk) or online form (eform.cefs.gov.hk/form/ced002).

Hong Kong Customs detects two dangerous drugs cases and seizes suspected drugs worth about $3.4 million  Source: HKSAR Government Press Releases

Hong Kong Customs detects two dangerous drugs cases and seizes suspected drugs worth about $3.4 million Source: HKSAR Government Press Releases

Hong Kong Customs detects two dangerous drugs cases and seizes suspected drugs worth about $3.4 million  Source: HKSAR Government Press Releases

Hong Kong Customs detects two dangerous drugs cases and seizes suspected drugs worth about $3.4 million Source: HKSAR Government Press Releases

Hong Kong Customs detects two dangerous drugs cases and seizes suspected drugs worth about $3.4 million  Source: HKSAR Government Press Releases

Hong Kong Customs detects two dangerous drugs cases and seizes suspected drugs worth about $3.4 million Source: HKSAR Government Press Releases

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