BANGKOK, Feb. 12, 2026 /PRNewswire/ -- For today's travellers, visiting Bangkok is about more than sightseeing. Many seek places that are easy to navigate, and reflective of the city's modern lifestyle. Central Chidlom, known as The Store of Bangkok, brings shopping, dining, and world-class services into one destination. Guided by its core pillars: The Store of Curation, The Store of Design, The Store of Excellent Services, and The Store of Communities, Central Chidlom delivers thoughtful selection, design, and attentive service, welcoming everyone as part of #CitizenofChidlom.
Conveniently located with direct access to Chit-Lom BTS station, Central Chidlom is a must‑visit for international tourists. The store features an intuitive layout showcasing leading global brands alongside contemporary Thai designers, making discovery effortless across each floor. Guests can explore an extensive selection including Balenciaga, Bottega Veneta, Bvlgari (Pop-Up), Celine, Chanel, Christian Louboutin, Fendi, Gucci, Loewe, Louis Vuitton, Miu Miu, Prada, and more. Every zone is designed as a calm, elegant shop-in-shop atmosphere that reflects Bangkok's modern character with global appeal.
Dining plays a key role in the experience. Central Chidlom offers a diverse range of international options across every floor, including signature destinations such as Lofter, Public Lane, and Public Market, with offerings ranging from Thai favourites to Chinese, Vietnamese, Italian, Indian cuisines, premium cafés, and Halal-friendly options. The inviting layout allows guests to enjoy a relaxed meal or take a convenient break during their shopping.
Central Chidlom enhances the visitor experience through services designed specifically for international travellers. The exclusive Personal Shopping service offers tailored guidance and personalised recommendations. Hotel delivery ensures a hands-free shopping experience, while interpreter services provide seamless communication in English, Chinese and Arabic. Prayer rooms offer comfort and inclusivity, and VAT refund with global payment options ensure effortless transactions. Together, these services make every visit flow with ease.
More than a department store, Central Chidlom represents The Store of Bangkok as a smart, stylish, and globally connected destination with a clear promise: everything you need, curated and effortlessly delivered.
Opening Hours: 10.00 am – 10.00 pm daily
How to Get There: Direct access from Chit-Lom BTS station; taxi and private car options available.
Website: www.central.co.th/en
Social media: https://www.facebook.com/CentralDepartmentStoreGlobal/
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
CENTRAL CHIDLOM: The Store of Bangkok, Bringing Shopping, Dining and Lifestyle Together in One Destination
Agreement marks Singapore CX platform's entry into Europe following expansion into Latin America and the Middle East.
SINGAPORE, Feb. 12, 2026 /PRNewswire/ -- Toku (SGX Catalist: TKU), Asia Pacific's leading AI-powered 360° customer experience platform, today announced that it has signed an enterprise agreement with a leading multi-category on-demand delivery platform operating across Europe.
The partnership represents Toku's first commercial win in the European market and follows the company's successful expansion into Latin America and the Middle East last year. The customer selected Toku to support its customer-facing sales operations across multiple European markets, marking a strategic milestone in Toku's global growth strategy.
The initial scope of the agreement covers four European countries – Italy, Portugal, Romania, and Spain – with plans to extend coverage to a further 18 markets as the partnership progresses.
A Strategic Win in a Mature Market
Europe is home to one of the world's most established and competitive contact centre markets, where enterprises must balance scale, speed, and regulatory complexity spanning multiple jurisdictions. For fast-growing digital platforms operating across borders, the ability to maintain operational control while expanding rapidly has become a critical success factor.
Toku's ability to design a solution aligned to the customer's core business challenges, while retaining full control over regulatory compliance across markets, proved decisive. Supported by a world-class delivery and operations team, the platform enables enterprises to scale with confidence in complex regulatory environments without compromising speed or service quality.
Thomas Laboulle, Founder and CEO of Toku, said, "Expanding into Europe is a pivotal moment for Toku. Winning the trust of a major European digital platform validates our ability to compete and deliver in mature, highly regulated markets. As we continue to grow our global footprint, our focus remains on helping enterprises turn complexity into a competitive advantage."
Laboulle added: "What makes this partnership particularly exciting is the use case. The traditional separation between sales and service platforms creates blind spots that cost enterprises both revenue and customer loyalty. By channelling all customer-facing communications through a unified platform, organisations gain a holistic view where every interaction, from outbound sales to inbound support, contributes to a shared intelligence layer. Teams can act on the full picture rather than fragments of it, enriching every subsequent engagement, whether that is a follow-up call, a targeted campaign, or a support interaction. This is the power of a composable 360° CX architecture."
With this agreement in place, Toku continues to build momentum as it extends its enterprise customer experience platform into new global markets, broadening its reach beyond Asia Pacific into a fourth operating region.
About Toku
Headquartered in Singapore, Toku Ltd. (SGX Catalist: TKU) is a cloud-native, AI-powered customer experience platform purpose-built for enterprises operating in complex, multi-market environments. With deep roots in the APAC region and an expanding global footprint, Toku's modular 360° CX Platform orchestrates customer interactions across voice, chat, email and digital channels while managing regulatory, linguistic and infrastructure complexity at scale.
Built on end-to-end ownership of its technology stack, from carrier-grade connectivity to AI applications, Toku delivers enterprise-grade security, reliability and deployment flexibility in commercial cloud, private data centres and hybrid environments. Its AI capabilities include transcription, summarisation, sentiment analysis, conversation analytics and governed virtual agents, designed to integrate seamlessly with enterprise systems and customer data.
Trusted by leading enterprises and public-sector organisations, Toku helps organisations streamline operations, scale customer engagement and deliver consistent experiences in fragmented markets worldwide.
For more information about Toku, visit toku.co
Forward-Looking Statements
This press release contains forward-looking statements regarding Toku's expansion plans and business strategy. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially. Toku undertakes no obligation to update these statements to reflect subsequent events or circumstances.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Toku Wins Multi-Market European Enterprise Agreement with Leading On-Demand Delivery Platform
