Hospital Authority announces service arrangements of family medicine and Chinese medicine clinics during Lunar New Year holidays
The following is issued on behalf of the Hospital Authority:
The Hospital Authority (HA) spokesperson today (February 13) announced that the service efficiency of public hospitals has significantly improved since the implementation of the public healthcare fees and charges reform. Among the 18 Accident & Emergency Departments (A&Es) under the HA, there were 149 974 patient visits in January, showing a significant decrease of nearly 10 per cent compared to the same period last year. Of these, semi-urgent and non-urgent cases accounted for 74 404 visits, representing a substantial decrease of approximately 18.3 per cent compared to the same period last year. The average waiting time for emergency cases has also been reduced from 24 minutes to 20 minutes.
The HA spokesperson said, "Although various measures of the public healthcare fees and charges reform have been implemented and have brought about enhancements in service efficiency at public hospitals, the HA has still made advance preparations for service arrangements during the Lunar New Year holiday period. Starting tomorrow, special measures for the service demand surge will be activated to ensure that public hospitals can provide necessary services to patients during the holiday period and that emergency patients can receive immediate treatment."
The HA has enhanced the family medicine outpatient services. A total of 18 family medicine clinics (FMCs) will provide public holiday FMC services during the Lunar New Year holiday period (February 17 to 19) (see table 1 below). Patients may book an appointment either through the telephone appointment system, the eHealth mobile app or the "Book FMC" function of the HA Go mobile app.
The spokesperson reminded members of the public that the weather has been cold in recent days, and increased activity in influenza and some respiratory pathogens would continue to be observed. They should keep warm as well as stay vigilant about personal and environmental hygiene during the public holiday to avoid spreading diseases. Members of the public who develop respiratory symptoms should wear a mask and seek medical advice promptly.
The spokesperson emphasised that non-emergency patients should avoid using A&E services and seek treatment at FMCs, private doctors or 24-hour outpatient services at private hospitals to reduce pressure on public hospital A&Es. The Health Bureau has collated information on private healthcare facilities, covering 13 private hospitals, more than 34 clinics, and 80 non-profit organisations and private Chinese medicine clinics, which will be in operation during the Lunar New Year holidays across 18 districts in the city. The information (including addresses, phone numbers and operation hours) of the relevant healthcare facilities can be accessed by members of the public via the eHealth website and the "Doctor Search" function of the eHealth mobile app.
Meanwhile, the spokesperson appealed to eligible members of the public, especially high-risk groups, to get vaccinated early for seasonal influenza and COVID-19 to reduce the chance of infection for themselves and their family members, as well as to reduce critical cases and deaths.
Moreover, Chinese Medicine Clinics cum Training and Research Centres (CMCTRs) located in the 18 districts will arrange special sessions to provide government-subsidised Chinese medicine (CM) out-patient services on February 18 and 19 (see table 2 below). Meanwhile, the CM out-patient services will also be enhanced before and after the Lunar New Year holidays to meet public demand (February 16, 20 and 21). Patients may make an appointment either by telephone during service hours, through the eHealth mobile app or through the "18 CM Clinics" mobile app (applicable to patients who have registered for 18 CMCTRs service).
Table 1
FMC service arrangements for the Lunar New Year holidays (February 17 to 19)
Region
FMCs
Address
General Enquiry
Telephone Booking
Hong Kong Island
Aberdeen Jockey Club Family Medicine Clinic
10 Aberdeen Reservoir Road, Aberdeen
2555 0381
3543 5011
Shau Kei Wan Jockey Club Family Medicine Clinic
1/F, 8 Chai Wan Road, Shau Kei Wan
2560 0211
3157 0077
Wan Chai Violet Peel Family Medicine Clinic
LG/F, Tang Shiu Kin Hospital Community Ambulatory Care Centre, 282 Queen's Road East, Wan Chai
3553 3116
3157 0000
*Kennedy Town Jockey Club Family Medicine Clinic
45 Victoria Road, Kennedy Town
2817 3215
3543 5088
Kowloon
Kwun Tong Family Medicine Integrated Centre
UG/F, 60 Hip Wo Street, Kwun Tong
2389 0331
3157 0687
Nam Cheong Family Medicine Clinic
G/F, Treasury Building, 3 Tonkin Street West, Cheung Sha Wan
3742 3876
3543 5795
Our Lady of Maryknoll Hospital Family Medicine Clinic
G/F, Out-patient Block, Our Lady of Maryknoll Hospital, 118 Shatin Pass Road, Wong Tai Sin
2354 2267
3157 0118
San Po Kong Robert Black Family Medicine Clinic
600 Prince Edward Road East, San Po Kong
2383 3311
3157 0113
Yau Ma Tei Jockey Club Family Medicine Clinic
1/F, 145 Battery Street, Yau Ma Tei
2272 2400
3157 0880
New Territories
Lek Yuen Family Medicine Clinic
G/F, 9 Lek Yuen Street, Sha Tin
2692 8730
3157 0972
North District Family Medicine Integrated Centre
3/F, North District Community Health Centre Building, 3 Wai Wo Street, Sheung Shui
2957 5186
3157 0965
Tai Po Jockey Club Family Medicine Clinic
G/F, 37 Ting Kok Road, Tai Po
2664 2039
3157 0906
Tseung Kwan O (Po Ning Road) Family Medicine Clinic
G/F, 28 Po Ning Road, Tseung Kwan O
2191 1083
3157 0660
Tsuen Wan Lady Trench Family Medicine Clinic
213 Sha Tsui Road, Tsuen Wan
2614 4789
3157 0107
Tuen Mun Family Medicine Clinic
11 Tsing Yin Street, San Hui, Tuen Mun
2452 9111
3543 0886
Yuen Long Jockey Club Family Medicine Clinic
269 Castle Peak Road (Yuen Long), Yuen Long
2443 8511
3543 5007
#Ha Kwai Chung Family Medicine Clinic
77 Lai Cho Road, Kwai Chung
3651 5411
3157 0100
*North Lantau Family Medicine Integrated Centre (North Lantau Hospital)
3/F, North Lantau Hospital,
8 Chung Yan Road, Tung Chung, Lantau
3467 7374
3157 0106
# Will provide clinic services on February 18
* Will provide clinic services on February 19
Service hours: 9am to 1pm and 2pm to 5pm
Table 2
Service arrangements of 18 Chinese Medicine Clinics cum Training and Research Centres for the Lunar New Year holidays (February 18 and 19)
Region
18 CMCTRs
Address
Telephone number for booking/enquiry
Service hours
Hong Kong Island
Tung Wah Group of Hospitals - The University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Central & Western District)
1/F, Hawkins Wing and Yeo Wing, Tung Wah Hospital, 12 Po Yan Street, Sheung Wan
2589 4700
February 18
9am - 1pm
February 19
9am - 1pm
Tung Wah Group of Hospitals - The University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Eastern District)
Lower 4th Floor, West Wing, Specialist Out-patient Block, Pamela Youde Nethersole Eastern Hospital, 3 Lok Man Road, Chai Wan
3197 2000
February 18
9am - 1pm
February 19
9am - 1pm
The Hong Kong Tuberculosis Association - The University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Southern District)
2/F, Aberdeen Jockey Club Clinic, 10 Aberdeen Reservoir Road, Aberdeen
2580 8158
February 19
9am - 1pm;
2pm - 5pm
The Hong Kong Tuberculosis Association - The University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Wan Chai District)
2/F, Tang Shiu Kin Hospital Community Ambulatory Care Centre, 282 Queen's Road East, Wan Chai
3553 3238
February19
9am - 1pm;
2pm - 5pm
Kowloon
Pok Oi Hospital - Hong Kong Baptist University Chinese Medicine Clinic cum Training and Research Centre (Kowloon City District)
Unit 401-412, Po Man House, Oi Man Estate, Ho Man Tin
2193 7000
February 19
9am - 1pm;
2pm - 5pm
Christian Family Service Centre - The Chinese University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Kwun Tong District)
4/F, Ngau Tau Kok Jockey Club Clinic, 60 Ting On Street, Ngau Tau Kok
3583 4114 (Government- subsidised Services)
3107 4113 (General Enquiry)
February 19
9am - 4pm
Yan Chai Hospital - Hong Kong Baptist University Chinese Medicine Clinic cum Training and Research Centre (Sham Shui Po District)
1/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Sham Shui Po
2194 9911
February 18
9am - 1pm
February 19
9am - 1pm
The Hong Kong Buddhist Association - The University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Wong Tai Sin District)
G/F & M/F, Block C, Hong Kong Buddhist Hospital, 10 Heng Lam Street, Lok Fu
2338 3103
February 19
9am - 5pm
Pok Oi Hospital - Hong Kong Baptist University Chinese Medicine Clinic cum Training and Research Centre (Yau Tsim Mong District)
9/F, Block R, Queen Elizabeth Hospital, 30 Gascoigne Road, Jordan
2618 7200
February 19
9am - 1pm;
2pm - 5pm
New Territories
Yan Oi Tong - The University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Islands District)
1/F, Block 2, Tung Chung Health Centre, No. 6 Fu Tung Street, Tung Chung, Lantau Island
3188 5383
February 19
8am - 1pm;
2pm - 6pm
Yan Chai Hospital - Hong Kong Baptist University Chinese Medicine Clinic cum Training and Research Centre (Kwai Tsing District)
G/F, Ha Kwai Chung Polyclinic & Special Education Services Centre, 77 Lai Cho Road, Kwai Chung
2370 2216
February 18
9am - 1pm
February 19
9am - 1pm
HKFTU Workers' Medical Clinics - Hong Kong Baptist University Chinese Medicine Clinic cum Training and Research Centre (North District)
7/F, Fanling Health Centre, 2 Pik Fung Road, Fanling
2670 2130
February 19
9am - 1pm;
2pm - 5pm
Haven of Hope - The Chinese University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Sai Kung District)
6/F, Ambulatory Care Block, Tseung Kwan O Hospital, No 2 Po Ning Lane, Hang Hau, Tseung Kwan O
2701 1020
February 19
9am - 12.30pm;
2pm - 5.30pm
Pok Oi Hospital - The Chinese University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Sha Tin District)
G/F, Sha Tin (Tai Wai) Clinic, 2 Man Lai Road, Tai Wai, Sha Tin
2479 2126
February 18
9am - 1pm;
2pm - 5pm
February 19
9am - 1pm;
2pm - 5pm
United Christian Nethersole Community Health Service - The Chinese University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Tai Po District)
G/F, Block J, Alice Ho Miu Ling Nethersole Hospital, 11 Chuen On Road, Tai Po
2663 0004
February 19
9am - 1pm;
2pm - 6pm
Yan Chai Hospital - Hong Kong Baptist University Chinese Medicine Clinic cum Training and Research Centre (Tsuen Wan District)
4/F, Block C, Yan Chai Hospital, 7-11 Yan Chai Street, Tsuen Wan
2416 0303
February 18
9am - 1pm
February 19
9am - 1pm
Yan Oi Tong - The Chinese University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Tuen Mun District)
5/F, Yan Oi Polyclinic, 6 Tuen Lee Street, Tuen Mun
2430 1309
February 18
9am - 1pm;
2pm - 6pm
Pok Oi Hospital - The Chinese University of Hong Kong Chinese Medicine Clinic cum Training and Research Centre (Yuen Long District)
3/F, Madam Yung Fung Shee Health Centre, 26 Sai Ching Street, Yuen Long
2478 5769
February 18
9am - 1pm;
2pm - 5pm
The Hospital Authority (HA), Photo source: reference image