Foundever® Appoints Eppie Titong III as APAC COO to Strengthen Delivery Performance and Regional Operations

MANILA, Philippines--(BUSINESS WIRE)--Apr 28, 2026--

Foundever®, the next-generation service leader reinventing customer experience (CX), today announced that Eppie Titong III has joined the company as Chief Operating Officer for Asia Pacific (APAC), excluding India.

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“APAC plays a critical role in Foundever’s global strategy,” said Michelle Parks, Global Chief Operating Officer. “As we continue to scale in the region, maintaining consistent delivery and performance across markets is increasingly important. Eppie brings deep expertise in leading large-scale, multi country operations and improving performance across complex delivery environments. His experience in scaling operations and aligning delivery across markets positions him well to strengthen how we operate and deliver for our clients across APAC, with a continued focus on consistency, quality and reliable delivery at scale.”

Eppie brings over 20 years of experience in business process outsourcing, including leading operations of over 20,000 employees across multiple sites in the Philippines and overseeing delivery across India and Egypt. He has a strong track record of driving performance, scaling operations and improving consistency across complex, multi-market environments. He will be based in the Philippines.

“I’m pleased to be joining Foundever as the business continues to scale across APAC,” said Eppie Titong III. “The region has strong operational foundations and high-performing delivery teams. I look forward to working closely with colleagues across markets to strengthen delivery, improve consistency and continue enhancing how we serve our clients.”

Eppie’s appointment reflects Foundever’s continued investment in leadership and its commitment to strengthening regional capability to deliver value for clients worldwide.

Learn more about Foundever at foundever.com.

About Foundever®

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.

Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done. Discover more at foundever.com and connect with us on LinkedIn, Facebook, YouTube and Instagram.

Eppie Titong III

ATHENS, Greece (AP) — A gunman opened fire at a social security office and at a courthouse in central Athens on Tuesday, wounding several people, Greek authorities said. A police operation was underway to locate the gunman, who Greek media reported was an 89-year-old man.

Police said a suspect armed with a shotgun initially opened fire at a social security office in the center of the Greek capital, wounding an employee. Police officers who arrived at the scene treated the man, but the gunman fled the scene.

The same man was suspected of later opening fire on the ground floor of a court building in another part of central Athens, with several people wounded there, police said, adding that authorities had found the shotgun.

Footage from state broadcaster ERT showed ambulance crews transporting at least three people from the courthouse to waiting ambulances.

The motive for the shooting was unclear. ERT said the gunman had reportedly thrown envelopes with documents onto the floor after the shooting at the courthouse, saying those were the reasons for his actions.

Alexandros Varveris, head of the National Social Security Fund known by its Greek acronym EFKA, said that the gunman had gone to the fourth floor of the social security fund's offices in the Kerameikos area of central Athens and opened fire after calling out to an employee “to duck.” His shot hit another employee, who was wounded in the leg, Varveris said, adding that the gunman had been wearing a trenchcoat under which he had hidden the shotgun.

“He went in, went up to the fourth floor, raised his shotgun, told an employee to duck and hit another one,” Varveris told ERT radio. He said that it didn't appear that the gunman had specifically targeted the employee he hit.

The wounded employee was transported to a hospital, after police applied a tourniquet to his leg at the scene.

Gun violence is relatively rare in Greece, where firearm ownership is allowed but tightly regulated.

People gather outside a courthouse after a gunman opened leaving several people wounded in Athens, Tuesday, April 28, 2026. (AP Photo/Petros Giannakouris)

A policeman speaks with a woman outside a courthouse after a gunman opened fire leaving several people wounded in Athens, Tuesday, April 28, 2026. (AP Photo/Petros Giannakouris)

People gather outside a courthouse after a gunman opened fire leaving several people wounded in Athens, Tuesday, April 28, 2026. (AP Photo/Petros Giannakouris)

People leave a courthouse after a gunman opened fire leaving several people wounded in Athens, Tuesday, April 28, 2026. (AP Photo/Petros Giannakouris)