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At the forefront of AI and digital innovation in higher education

Business

At the forefront of AI and digital innovation in higher education
Business

Business

At the forefront of AI and digital innovation in higher education

2026-05-22 15:26 Last Updated At:15:45

Honoured with two major industry awards recognising sustained excellence in AI innovation and digital transformation, reinforcing its commitment to future-ready education.

SINGAPORE, May 22, 2026 /PRNewswire/ -- Kaplan Higher Education Academy (Kaplan) continues to strengthen its position as one of the leading private education institutions (PEIs) in Singapore and the region. Guided by a clear vision to deliver education that is rigorous, relevant, and future-focused, the institution has systematically embedded digital innovation and artificial intelligence (AI) across its academic, administrative, and engagement ecosystems to modernise how it serves students, staff, and partners.  

These sustained efforts to transform at scale have delivered measurable outcomes across the organisation and have now received strong industry validation. Kaplan's digital and AI initiatives were recognised with two awards at the Singapore Business Review Awards 2026, affirming the institution's ability to translate technology investment into tangible improvements in efficiency, engagement, and business performance. Notably, this also marks Kaplan's third time receiving the International Business Award under the Educational Management category.

Advancing Outcomes Through AI and Digital Transformation

Kaplan's multi-year, multi-million Digital and AI Transformation mark a significant leap forward in strengthening service quality, improving student and graduate outcomes, supporting staff capability development, and modernising operations. This transformation is designed to complement the personalised support available to students, alongside enhanced digital experiences. Such long-term efforts align with Singapore's national priorities to build a future-ready workforce through lifelong learning and technology-enabled education.

This transformation has already delivered significant impact. The Admissions processes reduced application processing time by 74%, creating a seamless application journey that better serves today's learners. Kaplan's AI-powered Contact Centre, featuring an AI Agent, has also been instrumental in supporting student recruitment by re-engaging prospective learners who may otherwise have paused or reconsidered their educational journey.

Across the institution, Kaplan has modernised key operational functions with digital solutions that improve workflows, speed and user experience across departments. One of its core components is an AI platform that supports multiple staff-facing services and responds to internal requests more efficiently.

Industry Recognition at the Singapore Business Review Awards 2026

At the Singapore Business Review Technology Excellence Awards 2026, Kaplan was recognised in the AI – Education category for its innovative application of artificial intelligence to enhance learner engagement and recruitment effectiveness. The award acknowledged Kaplan's responsible and outcomes-driven use of AI to support growth while maintaining personalised engagement.  

Kaplan's transformation journey was further affirmed at the Singapore Business Review International Business Awards 2026, where the institution received the Educational Management award. This accolade recognised the breadth and depth of Kaplan's end-to-end digital transformation, evaluating its impact across operational efficiency, revenue performance, governance, and organisational capability.

Reflecting on the significance of this dual recognition, Dr Susie Khoo, Non-Executive Chair of Kaplan Higher Education Academy, shared that "These awards affirm that our Digital and AI Transformation is delivering real, measurable impact. Our focus has always been on using technology purposefully – to strengthen governance, improve experiences for learners and staff, and build a resilient, future-ready institution. It also reflects the clarity of our strategy and the dedication of our teams who brought it to life."

Building the Next Chapter of Growth and Innovation

With a strong digital foundation now in place, Kaplan will continue to advance its transformation roadmap. Future efforts will focus on scaling AI-enabled services, deepening data intelligence, and further modernising learner engagement across the education lifecycle.

By embedding innovation into its operations and delivery models, Kaplan reinforces its position as a forward-looking private education institution, committed to shaping meaningful learning experiences and delivering sustainable value for students, partners, and the wider education ecosystem.

- ENDS -

About Kaplan (Singapore)

Kaplan (Singapore) is part of Kaplan Inc., one of the world's most diverse education providers, serving over a million students and founded more than 80 years ago by Stanley Kaplan with a mission to make higher education accessible based on merit. In Singapore, Kaplan upholds this vision, guided by the conviction that education opens doors and helps students achieve their milestones through quality, career-focused education. It holds the 4-year EduTrust certification, demonstrating the high quality of its programmes, services, and business operations, and has welcomed students from over 60 countries and regions, graduated more than 114,000 learners, and offers close to 450 academic and professional certification programmes for individuals to pursue lifelong learning. Learn more at www.kaplan.com.sg

About Kaplan, Inc.

Kaplan, Inc. is a global education company that helps individuals and institutions advance their goals in an ever-changing world. Our broad portfolio of solutions helps students and professionals further their education and careers, universities and educational institutions attract and support students, and businesses maximise employee recruitment, retention, and development. Stanley Kaplan founded our company in 1938 with a mission to expand educational opportunities for students of all backgrounds. Today, our thousands of employees working in 40 countries/regions continue Stanley's mission as they serve about 1.2 million students and professionals, 16,000 corporate clients, and 2,700 schools, school districts, colleges, and universities worldwide. Kaplan is a subsidiary of the Graham Holdings Company (NYSE: GHC). Learn more at kaplan.com.

For media queries, please contact:
media.sg@kaplan.com

Honoured with two major industry awards recognising sustained excellence in AI innovation and digital transformation, reinforcing its commitment to future-ready education.

SINGAPORE, May 22, 2026 /PRNewswire/ -- Kaplan Higher Education Academy (Kaplan) continues to strengthen its position as one of the leading private education institutions (PEIs) in Singapore and the region. Guided by a clear vision to deliver education that is rigorous, relevant, and future-focused, the institution has systematically embedded digital innovation and artificial intelligence (AI) across its academic, administrative, and engagement ecosystems to modernise how it serves students, staff, and partners.  

These sustained efforts to transform at scale have delivered measurable outcomes across the organisation and have now received strong industry validation. Kaplan's digital and AI initiatives were recognised with two awards at the Singapore Business Review Awards 2026, affirming the institution's ability to translate technology investment into tangible improvements in efficiency, engagement, and business performance. Notably, this also marks Kaplan's third time receiving the International Business Award under the Educational Management category.

Advancing Outcomes Through AI and Digital Transformation

Kaplan's multi-year, multi-million Digital and AI Transformation mark a significant leap forward in strengthening service quality, improving student and graduate outcomes, supporting staff capability development, and modernising operations. This transformation is designed to complement the personalised support available to students, alongside enhanced digital experiences. Such long-term efforts align with Singapore's national priorities to build a future-ready workforce through lifelong learning and technology-enabled education.

This transformation has already delivered significant impact. The Admissions processes reduced application processing time by 74%, creating a seamless application journey that better serves today's learners. Kaplan's AI-powered Contact Centre, featuring an AI Agent, has also been instrumental in supporting student recruitment by re-engaging prospective learners who may otherwise have paused or reconsidered their educational journey.

Across the institution, Kaplan has modernised key operational functions with digital solutions that improve workflows, speed and user experience across departments. One of its core components is an AI platform that supports multiple staff-facing services and responds to internal requests more efficiently.

Industry Recognition at the Singapore Business Review Awards 2026

At the Singapore Business Review Technology Excellence Awards 2026, Kaplan was recognised in the AI – Education category for its innovative application of artificial intelligence to enhance learner engagement and recruitment effectiveness. The award acknowledged Kaplan's responsible and outcomes-driven use of AI to support growth while maintaining personalised engagement.  

Kaplan's transformation journey was further affirmed at the Singapore Business Review International Business Awards 2026, where the institution received the Educational Management award. This accolade recognised the breadth and depth of Kaplan's end-to-end digital transformation, evaluating its impact across operational efficiency, revenue performance, governance, and organisational capability.

Reflecting on the significance of this dual recognition, Dr Susie Khoo, Non-Executive Chair of Kaplan Higher Education Academy, shared that "These awards affirm that our Digital and AI Transformation is delivering real, measurable impact. Our focus has always been on using technology purposefully – to strengthen governance, improve experiences for learners and staff, and build a resilient, future-ready institution. It also reflects the clarity of our strategy and the dedication of our teams who brought it to life."

Building the Next Chapter of Growth and Innovation

With a strong digital foundation now in place, Kaplan will continue to advance its transformation roadmap. Future efforts will focus on scaling AI-enabled services, deepening data intelligence, and further modernising learner engagement across the education lifecycle.

By embedding innovation into its operations and delivery models, Kaplan reinforces its position as a forward-looking private education institution, committed to shaping meaningful learning experiences and delivering sustainable value for students, partners, and the wider education ecosystem.

- ENDS -

About Kaplan (Singapore)

Kaplan (Singapore) is part of Kaplan Inc., one of the world's most diverse education providers, serving over a million students and founded more than 80 years ago by Stanley Kaplan with a mission to make higher education accessible based on merit. In Singapore, Kaplan upholds this vision, guided by the conviction that education opens doors and helps students achieve their milestones through quality, career-focused education. It holds the 4-year EduTrust certification, demonstrating the high quality of its programmes, services, and business operations, and has welcomed students from over 60 countries and regions, graduated more than 114,000 learners, and offers close to 450 academic and professional certification programmes for individuals to pursue lifelong learning. Learn more at www.kaplan.com.sg

About Kaplan, Inc.

Kaplan, Inc. is a global education company that helps individuals and institutions advance their goals in an ever-changing world. Our broad portfolio of solutions helps students and professionals further their education and careers, universities and educational institutions attract and support students, and businesses maximise employee recruitment, retention, and development. Stanley Kaplan founded our company in 1938 with a mission to expand educational opportunities for students of all backgrounds. Today, our thousands of employees working in 40 countries/regions continue Stanley's mission as they serve about 1.2 million students and professionals, 16,000 corporate clients, and 2,700 schools, school districts, colleges, and universities worldwide. Kaplan is a subsidiary of the Graham Holdings Company (NYSE: GHC). Learn more at kaplan.com.

For media queries, please contact:
media.sg@kaplan.com

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

At the forefront of AI and digital innovation in higher education

At the forefront of AI and digital innovation in higher education

SINGAPORE, May 22, 2026 /PRNewswire/ -- Southeast Asia's transition from AI ambition to real-world enterprise adoption took centre stage this week at Asia Tech x Enterprise (ATxE) 2026, part of Asia Tech x Singapore (ATxSG) that is jointly organised by the Infocomm Media Development Authority (IMDA) and Informa Festivals. Held at Singapore EXPO, the event saw over 120,000 business interactions and a 55% international exhibitor and speaker line-up across Southeast Asia, Greater China, Japan, Europe, and North America. This reinforces Singapore's role as a strategic gateway connecting global innovation with Asia's evolving digital economy.

ATxE 2026 reflected a broader market shift across the region. Enterprises have moved beyond experimentation with AI to integrating it into their long-term business strategy. With over 700 exhibitors across 35 pavilions, ATxE convened companies, sectors, and technologies scaling growth across AI, cloud, cybersecurity, satellite, media, and digital infrastructure.

Over 450 speakers — including policymakers and industry leaders — convened at ATxE 2026. In addition to global companies such as Microsoft and TikTok, the event featured representatives from Indonesia's Coordinating Ministry for Economic Affairs and ambassadors and trade leaders from Qatar, Saudi Arabia, and the European Union. Speakers addressed opportunities and challenges shaping Southeast Asia's digital future, from sovereign AI adoption to regional connectivity.

AI Adoption Expands Beyond the Technology Sector

A clear signal of this shift was the growing participation of traditionally non-tech industries in accelerating digital transformation efforts. Supply Chain, Logistics and Transport recorded a +500% increase in VIP enterprise buyers, followed by Healthcare and Pharma (+320%), Retail and FMCG (+80%), Manufacturing (+37%), and Banking and Finance (+32%).

This cross-sector demand reflects how AI adoption is becoming increasingly business-critical. Dealmaking was anchored by a highly senior audience, with 71% of attendees being manager-level or above. To support business outcomes and cross-border collaboration, the event facilitated networking initiatives through ATxConnect, Hosted Buyer Programme, and Startup Pitch Sessions.

Advancing Southeast Asia's AI and Digital Transformation Agenda

Discussions focused on the foundations needed to sustain long-term digital growth, including workforce readiness, cyber resilience, trusted digital ecosystems, and regional coordination.

In his opening address, Senior Minister of State for the Ministry of Digital Development and Information, Mr Tan Kiat How, highlighted Singapore's push to make AI practical and accessible for enterprises, particularly SMEs. Several initiatives were introduced to support enterprise AI adoption and cyber resilience. These included the launch of the AI for Enterprise Impact Playbook with insights from over 1,000 enterprises to guide local firms with existing digital capabilities on the next steps in AI adoption. Partnerships with Grab and RSM Stone Forest IT were forged to support the Digital Enterprise Blueprint, a national strategy that helps SMEs digitalise through support from established technology vendors. Mr Tan also announced the inaugural SME AI Impact Awards 2026 to encourage more SMEs to adopt AI.

"What stood out this year was the level of convergence happening across industries, markets, and leadership groups," said Joyce Wang, Event Director for ATxSG at Informa Festivals. "Conversations are no longer centred on whether AI adoption will happen, but how enterprises and governments can scale it responsibly, securely, and collaboratively across the region. ATxEnterprise has become a platform where these conversations translate into real partnerships, practical solutions, and measurable business outcomes."

ATxEnterprise will return to the Singapore EXPO from 26-28 May 2027.

About Asia Tech x Singapore (ATxSG)

ATxSG 2026 is Asia's leading technology event jointly organised by Infocomm Media Development Authority (IMDA) and Informa Festivals, supported by the Singapore Tourism Board (STB). The event consists of two main segments, ATxSummit and ATxEnterprise.

About Informa Festivals

Informa Festivals produces some of the world's most influential technology gatherings, including London Tech Week, Africa Tech Festival and Asia Tech x Singapore. These events bring together global leaders across enterprise, government, start-ups and investment to explore the technologies shaping the future of the digital economy. Informa Festivals is part of Informa PLC, a leading international B2B Live Events, B2B Digital Services and Academic Markets Group. For more information, please visit: https://www.informa.com/divisions/informa-festivals/

SINGAPORE, May 22, 2026 /PRNewswire/ -- Southeast Asia's transition from AI ambition to real-world enterprise adoption took centre stage this week at Asia Tech x Enterprise (ATxE) 2026, part of Asia Tech x Singapore (ATxSG) that is jointly organised by the Infocomm Media Development Authority (IMDA) and Informa Festivals. Held at Singapore EXPO, the event saw over 120,000 business interactions and a 55% international exhibitor and speaker line-up across Southeast Asia, Greater China, Japan, Europe, and North America. This reinforces Singapore's role as a strategic gateway connecting global innovation with Asia's evolving digital economy.

ATxE 2026 reflected a broader market shift across the region. Enterprises have moved beyond experimentation with AI to integrating it into their long-term business strategy. With over 700 exhibitors across 35 pavilions, ATxE convened companies, sectors, and technologies scaling growth across AI, cloud, cybersecurity, satellite, media, and digital infrastructure.

Over 450 speakers — including policymakers and industry leaders — convened at ATxE 2026. In addition to global companies such as Microsoft and TikTok, the event featured representatives from Indonesia's Coordinating Ministry for Economic Affairs and ambassadors and trade leaders from Qatar, Saudi Arabia, and the European Union. Speakers addressed opportunities and challenges shaping Southeast Asia's digital future, from sovereign AI adoption to regional connectivity.

AI Adoption Expands Beyond the Technology Sector

A clear signal of this shift was the growing participation of traditionally non-tech industries in accelerating digital transformation efforts. Supply Chain, Logistics and Transport recorded a +500% increase in VIP enterprise buyers, followed by Healthcare and Pharma (+320%), Retail and FMCG (+80%), Manufacturing (+37%), and Banking and Finance (+32%).

This cross-sector demand reflects how AI adoption is becoming increasingly business-critical. Dealmaking was anchored by a highly senior audience, with 71% of attendees being manager-level or above. To support business outcomes and cross-border collaboration, the event facilitated networking initiatives through ATxConnect, Hosted Buyer Programme, and Startup Pitch Sessions.

Advancing Southeast Asia's AI and Digital Transformation Agenda

Discussions focused on the foundations needed to sustain long-term digital growth, including workforce readiness, cyber resilience, trusted digital ecosystems, and regional coordination.

In his opening address, Senior Minister of State for the Ministry of Digital Development and Information, Mr Tan Kiat How, highlighted Singapore's push to make AI practical and accessible for enterprises, particularly SMEs. Several initiatives were introduced to support enterprise AI adoption and cyber resilience. These included the launch of the AI for Enterprise Impact Playbook with insights from over 1,000 enterprises to guide local firms with existing digital capabilities on the next steps in AI adoption. Partnerships with Grab and RSM Stone Forest IT were forged to support the Digital Enterprise Blueprint, a national strategy that helps SMEs digitalise through support from established technology vendors. Mr Tan also announced the inaugural SME AI Impact Awards 2026 to encourage more SMEs to adopt AI.

"What stood out this year was the level of convergence happening across industries, markets, and leadership groups," said Joyce Wang, Event Director for ATxSG at Informa Festivals. "Conversations are no longer centred on whether AI adoption will happen, but how enterprises and governments can scale it responsibly, securely, and collaboratively across the region. ATxEnterprise has become a platform where these conversations translate into real partnerships, practical solutions, and measurable business outcomes."

ATxEnterprise will return to the Singapore EXPO from 26-28 May 2027.

About Asia Tech x Singapore (ATxSG)

ATxSG 2026 is Asia's leading technology event jointly organised by Infocomm Media Development Authority (IMDA) and Informa Festivals, supported by the Singapore Tourism Board (STB). The event consists of two main segments, ATxSummit and ATxEnterprise.

About Informa Festivals

Informa Festivals produces some of the world's most influential technology gatherings, including London Tech Week, Africa Tech Festival and Asia Tech x Singapore. These events bring together global leaders across enterprise, government, start-ups and investment to explore the technologies shaping the future of the digital economy. Informa Festivals is part of Informa PLC, a leading international B2B Live Events, B2B Digital Services and Academic Markets Group. For more information, please visit: https://www.informa.com/divisions/informa-festivals/

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

ATxEnterprise 2026 Signals Southeast Asia's Shift from AI Experimentation to Enterprise Deployment

ATxEnterprise 2026 Signals Southeast Asia's Shift from AI Experimentation to Enterprise Deployment

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