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Dstny Group appoints Igor Pais as Chief Customer Officer to deepen customer-centricity at scale

Business

Dstny Group appoints Igor Pais as Chief Customer Officer to deepen customer-centricity at scale
Business

Business

Dstny Group appoints Igor Pais as Chief Customer Officer to deepen customer-centricity at scale

2026-05-26 15:00 Last Updated At:15:15

BRUSSELS, May 26, 2026 /PRNewswire/ -- Dstny Group, the leading European provider of business communications solutions, announces the appointment of Igor Pais as Chief Customer Officer (CCO) and member of the Executive Team, effective immediately. Igor brings 20 years of experience in communications software to a role that places customers at the centre of Dstny's next growth chapter.

As CCO, Igor will align marketing, sales, services, and customer success around shared customer goals accelerating time to value, strengthening retention, and building the conditions for sustainable growth. He reports directly to CEO Daan De Wever.

"I'm excited to join Dstny at such a pivotal moment," says Igor Pais, CCO of Dstny Group. "The opportunity here is to make the customer journey as strong as the technology behind it - and to build the kind of end-to-end experience that turns customers into long-term partners."

Before joining Dstny, Igor's career spans network, service, and subscriber domains across the communications software industry. He has led major transformation programmes focused on new revenue streams, product ROI, and measurable business outcomes - experience that translates directly into Dstny's mission to ensure every business is always reachable, always responsive, and always growing.

"As we scale, the quality of the customer experience has to scale with us," says Daan De Wever, CEO of Dstny Group. "Igor's appointment reflects a clear commitment to placing the customer at the centre of everything we do- from first contact to full adoption. His track record in delivering customer-centric, end-to-end solutions at scale is exactly what this next phase calls for."

About Dstny

Dstny is a European provider of AI-first, mobile-centric orchestrated communications. We ensure every call is handled, every system is connected, and every interaction retains its value in an always-on ecosystem of intelligent voice, integrations and AI agents tied together by the Dstny Services Fabric. Built for service providers by service providers, Dstny brings communications into the tools and workflows businesses use. Headquartered in Brussels, with over 1,000 employees across 8 countries, Dstny supports more than 5 million users and over 200 service provider partners worldwide. Learn more at www.dstny.com

Christian Hed, Dstny
Email: christian.hed@dstny.com
Tel: +46707187603 

 

 

BRUSSELS, May 26, 2026 /PRNewswire/ -- Dstny Group, the leading European provider of business communications solutions, announces the appointment of Igor Pais as Chief Customer Officer (CCO) and member of the Executive Team, effective immediately. Igor brings 20 years of experience in communications software to a role that places customers at the centre of Dstny's next growth chapter.

As CCO, Igor will align marketing, sales, services, and customer success around shared customer goals accelerating time to value, strengthening retention, and building the conditions for sustainable growth. He reports directly to CEO Daan De Wever.

"I'm excited to join Dstny at such a pivotal moment," says Igor Pais, CCO of Dstny Group. "The opportunity here is to make the customer journey as strong as the technology behind it - and to build the kind of end-to-end experience that turns customers into long-term partners."

Before joining Dstny, Igor's career spans network, service, and subscriber domains across the communications software industry. He has led major transformation programmes focused on new revenue streams, product ROI, and measurable business outcomes - experience that translates directly into Dstny's mission to ensure every business is always reachable, always responsive, and always growing.

"As we scale, the quality of the customer experience has to scale with us," says Daan De Wever, CEO of Dstny Group. "Igor's appointment reflects a clear commitment to placing the customer at the centre of everything we do- from first contact to full adoption. His track record in delivering customer-centric, end-to-end solutions at scale is exactly what this next phase calls for."

About Dstny

Dstny is a European provider of AI-first, mobile-centric orchestrated communications. We ensure every call is handled, every system is connected, and every interaction retains its value in an always-on ecosystem of intelligent voice, integrations and AI agents tied together by the Dstny Services Fabric. Built for service providers by service providers, Dstny brings communications into the tools and workflows businesses use. Headquartered in Brussels, with over 1,000 employees across 8 countries, Dstny supports more than 5 million users and over 200 service provider partners worldwide. Learn more at www.dstny.com

Christian Hed, Dstny
Email: christian.hed@dstny.com
Tel: +46707187603 

 

 

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

Dstny Group appoints Igor Pais as Chief Customer Officer to deepen customer-centricity at scale

Dstny Group appoints Igor Pais as Chief Customer Officer to deepen customer-centricity at scale

LEATHERHEAD, England, May 26, 2026 /PRNewswire/ -- MatOrtho is pleased to announce that ReCerf® has been awarded a 5A* rating by the Orthopaedic Data Evaluation Panel (ODEP), representing the highest available rating at the five-year benchmark for orthopaedic implants.

ODEP is an independent UK-based benchmarking system used to assess the clinical evidence supporting orthopaedic implants, including survivorship and performance over time. The ReCerf 5A* rating is supported by clinical data drawn from multiple international centres and selected global markets, reflecting the growing worldwide clinical experience with the system.

The rating provides additional confidence in the growing body of evidence supporting the ReCerf Ceramic Hip Resurfacing system and marks an important milestone in the continued development of modern hip resurfacing. "Achieving a 5A* ODEP rating reflects both the quality of the clinical evidence supporting ReCerf and the collaborative approach taken with experienced hip resurfacing surgeons internationally," said Dr Laura Richards, Clinical Research Manager at MatOrtho. "As interest in bone-conserving hip arthroplasty continues to re-emerge in selected markets, we believe evidence-led innovation and responsible surgeon education remain essential to supporting successful patient outcomes."

ReCerf was developed in collaboration with specialist hip resurfacing surgeons and is supported by a structured surgeon education pathway, careful patient selection and ongoing clinical evaluation. The system is designed to support the responsible adoption of ceramic-on-ceramic hip resurfacing while maintaining a strong focus on patient outcomes and long-term clinical performance.

The achievement reflects the continued collaboration between MatOrtho and the wider orthopaedic community, including surgeons, clinical teams and research partners contributing to the advancement of hip resurfacing worldwide.

Latest ODEP ratings can be found at www.odep.org.uk 

For more information about ReCerf®, visit www.recerf.com 

About MatOrtho

MatOrtho is a UK-based orthopaedic device company specialising in hip resurfacing and knee replacement technologies.

Media contact:
Michael Watson PhD MCIM
Head of Marketing & Product Management
MatOrtho
Tel: 01372 224200
Email: ReCerf@MatOrtho.com 
Website: www.matortho.com/recerf

 

 

LEATHERHEAD, England, May 26, 2026 /PRNewswire/ -- MatOrtho is pleased to announce that ReCerf® has been awarded a 5A* rating by the Orthopaedic Data Evaluation Panel (ODEP), representing the highest available rating at the five-year benchmark for orthopaedic implants.

ODEP is an independent UK-based benchmarking system used to assess the clinical evidence supporting orthopaedic implants, including survivorship and performance over time. The ReCerf 5A* rating is supported by clinical data drawn from multiple international centres and selected global markets, reflecting the growing worldwide clinical experience with the system.

The rating provides additional confidence in the growing body of evidence supporting the ReCerf Ceramic Hip Resurfacing system and marks an important milestone in the continued development of modern hip resurfacing. "Achieving a 5A* ODEP rating reflects both the quality of the clinical evidence supporting ReCerf and the collaborative approach taken with experienced hip resurfacing surgeons internationally," said Dr Laura Richards, Clinical Research Manager at MatOrtho. "As interest in bone-conserving hip arthroplasty continues to re-emerge in selected markets, we believe evidence-led innovation and responsible surgeon education remain essential to supporting successful patient outcomes."

ReCerf was developed in collaboration with specialist hip resurfacing surgeons and is supported by a structured surgeon education pathway, careful patient selection and ongoing clinical evaluation. The system is designed to support the responsible adoption of ceramic-on-ceramic hip resurfacing while maintaining a strong focus on patient outcomes and long-term clinical performance.

The achievement reflects the continued collaboration between MatOrtho and the wider orthopaedic community, including surgeons, clinical teams and research partners contributing to the advancement of hip resurfacing worldwide.

Latest ODEP ratings can be found at www.odep.org.uk 

For more information about ReCerf®, visit www.recerf.com 

About MatOrtho

MatOrtho is a UK-based orthopaedic device company specialising in hip resurfacing and knee replacement technologies.

Media contact:
Michael Watson PhD MCIM
Head of Marketing & Product Management
MatOrtho
Tel: 01372 224200
Email: ReCerf@MatOrtho.com 
Website: www.matortho.com/recerf

 

 

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

MatOrtho announces ReCerf® 5A* ODEP rating

MatOrtho announces ReCerf® 5A* ODEP rating

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