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Travelport, Cognizant and Anthropic Collaborate to Power Travel Technology for the AI Era

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Travelport, Cognizant and Anthropic Collaborate to Power Travel Technology for the AI Era
Business

Business

Travelport, Cognizant and Anthropic Collaborate to Power Travel Technology for the AI Era

2026-05-27 20:00 Last Updated At:05-28 15:50

  • Travelport, Cognizant and Anthropic are building an AI travel ecosystem to modernize how travel technology is built, tested and maintained
  • Together they are closing the critical gap in AI-driven travel: connecting systems that can reason and plan with platforms that can actually transact

TEANECK, N.J., May 27, 2026 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) is working with Travelport on a strategic AI transformation that will deploy Anthropic's Claude to modernize the way Travelport builds, tests and maintains software across its travel retailing and distribution platforms. The collaboration aims to accelerate the delivery of AI-led innovation to airlines, hoteliers, travel management companies and online travel agencies worldwide, while embedding AI features within Travelport's platform.

Booking systems built for a previous era now strain to keep up: agency costs have grown as human agents increasingly piece together complex itineraries manually, and a gap has opened between how travelers now search using AI tools and what current platforms can interpret and fulfill. This collaboration will address these structural challenges through intelligent infrastructure designed to close the gap between AI-driven travel intent and a confirmed booking.

For travel agencies and travel management companies (TMC), Travelport's platform will absorb more of the cognitive work agents currently do manually, including surfacing relevant options faster, automating exchanges and rebooking, and embedding disruption intelligence into workflows. For example, an agent managing a business traveler could surface routes with statistically lower disruption risk. Travelport's customers indicate that saving even one hour per agent per day across a large TMC translates into millions of dollars in annual productivity improvement.

For online travel agencies, the challenge is structural: travelers increasingly use AI tools to plan trips, but transactional systems cannot interpret the richness of their intent. Travelport's MCP-based architecture will allow conversational traveler requests to translate directly into confirmed bookings with live availability, converting that capability gap into a real commercial opportunity."

The travel industry runs on some of the most complex technology infrastructure in the world, and the companies that will lead it forward are the ones investing now in how that infrastructure gets built," said Ravi Kumar S, CEO of Cognizant. "This collaboration is about giving Travelport the tools to move faster and deliver higher quality at scale to meet the challenge of a changing travel distribution landscape. That's what the AI Builder model is designed to do."

"AI is not a future consideration, it is happening now, and the companies that move fastest and most intelligently will define the next era of travel technology," said John Mangelaars, CEO of Travelport. "Collaborating with Cognizant and Anthropic gives us a genuine AI superpower. Anthropic brings the most capable AI models and tools; Cognizant adds engineering talent and development capability to deploy them at scale; and Travelport brings the travel infrastructure and the partner network that connects it all to the real world of distribution and bookings.

"Anthropic also developed MCP, the protocol that lets AI agents interact directly with external systems and data," Mangelaars added. "Choosing the organization that invented that protocol was a straightforward decision. Their approach to safety, reliability and controllability matters as much: travel is a high-trust environment where data is sensitive and the consequences of errors are real."

This is not a limited pilot. The ambition is to work with Cognizant and Anthropic to transform how Travelport builds at scale. The initial focus is Travelport Trip Services, the platform that handles bookings, exchanges, refunds and servicing, with the MCP-based interface layer above it. The work is being built on Travelport's cloud-native platform, with a major release imminent. The first customer-facing capabilities are expected to reach market this year.

"What Travelport aims to do with Cognizant reflects what modernization can look like in a complex industry. Reasoning across large, complex codebases is where Claude is at its best — and that's exactly what travel infrastructure demands. We're proud to support Cognizant as a trusted partner in bringing Claude to more enterprises," said Rich O'Connell, Head of Alliances, Anthropic.

Cognizant integrates Claude within its engineering platforms and delivery processes, including Neuro-san, the open-source library behind Cognizant's Neuro® AI multi-agent accelerator. Claude will power AI-assisted code development, test creation and pull-request review. Its large context window analyzes Travelport's codebases and surfaces embedded business logic at scale, one of the most technically demanding elements of enterprise modernization. Together, these capabilities are expected to meaningfully reduce Travelport's software delivery cycle times.

The work with Travelport reflects Cognizant's AI Builder strategy: bringing industry context, end-to-end systems integration and day-to-day operational accountability to help enterprises move from AI experimentation to production at scale. Anthropic is a nodal partner within Cognizant's global AI ecosystem, and this work extends the strategic partnership between Cognizant and Anthropic that was announced in November 2025.

About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.ai or @cognizant. 

About Travelport
Travelport is the intelligent infrastructure travel provider that powers bookings for hundreds of thousands of travel suppliers worldwide. Ranked First from 160 Travel Software Suppliers (G2 Survey December 2025). Headquartered in London, United Kingdom, Travelport operates in more than 165 countries. For more information, visit www.travelport.com.

For more information, contact:

   

U.S.

Name Ben Gorelick

Email benjamin.gorelick@cognizant.com

 

Europe / APAC

Name Sarah Douglas

Email sarah.douglas@cognizant.com

 

India

Name Vipin Nair

Email Vipin.nair@cognizant.com

 

Travelport media contact:

Phil Pitt

Philip.Pitt@travelport.com

U.S.

Name Ben Gorelick

Email benjamin.gorelick@cognizant.com

Europe / APAC

Name Sarah Douglas

Email sarah.douglas@cognizant.com

India

Name Vipin Nair

Email Vipin.nair@cognizant.com

Travelport media contact:

Phil Pitt

Philip.Pitt@travelport.com

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

Travelport, Cognizant and Anthropic Collaborate to Power Travel Technology for the AI Era

Travelport, Cognizant and Anthropic Collaborate to Power Travel Technology for the AI Era

SHENZHEN, China, Nov. 9, 2026 /PRNewswire/ -- Shenzhen VILVA Electronics Co., Ltd. (VILVA), a specialist manufacturer of load banks and power testing equipment, is actively expanding its global distributor network and seeking long-term partnerships with companies that have industry experience and local market resources. With diversified product lines, independent R&D capabilities for core components, and custom solution development capabilities, VILVA meets testing requirements in the new energy, power electronics, and data center sectors. The company also provides distributors with marketing, technical, and after-sales support to help partners expand into international markets.

Full Range of Load Banks and Power Testing Solutions

VILVA offers load banks spanning kVA to MVA power ratings, including AC, DC, RLC, RL, RC, and RCD types, with air-cooled, liquid-cooled, rack-mounted, portable, and containerized designs.

Beyond load banks, VILVA supplies EV charger testing and burn-in equipment, PV inverter and energy-storage inverter testing equipment, and UPS testing equipment, serving testing needs in the new energy, power electronics, and data center sectors.

To address varying testing requirements and production workflows, VILVA offers standard models and customized solutions. These help clients select equipment suited to their device specifications, testing conditions, and site environment.

Proprietary R&D and Strict Quality Control

VILVA holds more than 200 patents, with R&D staff accounting for about 50% of its workforce, and uses components from Siemens, Schneider Electric, and ABB to support product development and customized project implementation.

VILVA uses self-developed alloy power resistors as core components, which help mitigate red-hot and overheating issues during load bank operation and improve equipment stability and reliability. The equipment supports islanding protection, non-linear load simulation, and regenerative energy feedback, meeting diverse power testing needs while reducing testing energy consumption. For control and data management, it supports local touchscreen, mobile app, and host-computer remote control. It can connect to MES systems, making it easier to integrate into digital production lines and improving coordination between equipment management and production testing.

VILVA has obtained ISO quality management system certification, while its products are certified to CE, UL, and CQC standards, underscoring the company's commitment to product quality and manufacturing standards. For data center applications, VILVA offers testing solutions compliant with GB 50174, supports T3/T4 certification, and can provide CMA/CNAS test reports to meet project testing, verification, and compliance assessment requirements.

Reference Projects and International Client Recognition

VILVA has more than 16 years of experience in the industry and has served over 5,220 clients, with annual sales exceeding 10,000 units. The company has five subsidiaries, two representative offices, and a distributor network, and has established a 24-hour technical service system to ensure product delivery and customer support. VILVA has established partnerships with several Fortune Global 500 companies.

A critical power innovation laboratory project for a Fortune Global 500 company illustrates VILVA's customized testing capabilities. The project was designed for R&D and certification testing of megawatt-scale critical power and energy storage products, placing stringent requirements on high-power load simulation, compatibility across multiple test scenarios, and project implementation coordination.

To meet these requirements, VILVA supplied customized high-power load equipment, multi-mode load simulation solutions, and project implementation assistance. After the project was successfully completed and put into operation, the load systems delivered by VILVA contributed to the laboratory's R&D testing. The client sent VILVA a formal letter of appreciation for its product performance and project service, further strengthening the partnership between the two sides.

Global Distributor Recruitment and Partner Support

VILVA is actively expanding its global market presence and recruiting distributors with industry experience, local customer networks, and market development capabilities. It offers two distributorship models, city-level and national-level, to meet the business development needs of different markets.

Under its current distributor policy, city-level distributors receive a 20% discount on products and national-level distributors a 30% discount. Partners earn a 2% rebate after meeting agreed sales targets and, subject to the agreement, can earn an additional rebate of up to 5% for exceeding them. National-level distributors may also receive exclusive rights in their respective territories under the agreement.

To help distributors develop local markets, VILVA provides multilingual promotional materials, brand promotion support, and free product training, and provides national-level distributors with a dedicated technical team. It also offers remote technical guidance, product warranty coverage, and logistics assistance, and may help distributors maintain safety stock for selected fast-selling models on a case-by-case basis.

VILVA will continue to strengthen its distributor support program, helping partners grow their local business and enhance their market competitiveness. Together with its global distributors, the company aims to further expand the market coverage of its power testing equipment and related solutions and advance cooperation with customers in new energy and related industrial sectors. Specific distributor entitlements and cooperation terms are subject to the formal agreement.

About VILVA

Shenzhen VILVA Electronics Co., Ltd. (VILVA) is a power testing equipment and load bank manufacturer integrating R&D, manufacturing, and sales. Its main products include AC and DC load banks, RLC load banks, liquid-cooled load banks, and rack-mounted load banks, as well as EV charger testing and burn-in equipment, PV and energy-storage inverter testing equipment, and UPS testing equipment. The company provides standard and customized power testing solutions for clients worldwide. Guided by its vision to become a leader in automated testing and burn-in for new energy products, VILVA is continuing to expand its global distributor network and seek long-term partnerships with more overseas partners.

Media Contact

Email: sales@vilva.net

Website: https://www.vilva.net/

Tel: +86 18128682585

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

VILVA Expands Global Distributor Network for Advanced Load Banks and Power Testing Equipment

VILVA Expands Global Distributor Network for Advanced Load Banks and Power Testing Equipment

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