Atomicwork Launches the First Governed AI Workforce for Enterprise IT

Enterprises can onboard, deploy, and govern AI Coworkers the way they already run their human teams.

PALO ALTO, Calif., June 9, 2026 /PRNewswire/ -- Atomicwork today announced the general availability of its AI Workforce Platform, purpose-built for enterprise IT, HR, Finance, and Workplace teams. The platform lets organizations deploy and govern AI Coworkers with defined job roles, skills, budgets and scoped permissions — going from zero to a fully operational AI Workforce in days.

The platform moves enterprises beyond brittle workflows and task-driven service management to an adaptive AI Workforce that owns enterprise service management end-to-end. Each AI Coworker operates with live enterprise context to handle real service issues like provisioning access, responding to incidents, onboarding employees, troubleshooting hardware and handling business service operations, without requiring human involvement at every step.

Until now, IT teams have only had legacy ITSM platforms built to automate workflows at the task level. These systems are designed to track tickets, not resolve them; every meaningful action still falls to a human. They help companies manage volume but never escape it, leaving service teams buried in work and the business waiting on strategic initiatives that are long overdue. Atomicwork closes that gap — turning service delivery from a bottleneck into the engine that powers the business.

"Every AI story in this market ends up being a better interface on top of the same broken model. What Atomicwork does is different — it replaces the workflow model underneath IT. The AI Workforce Platform gives enterprises a governed workforce of AI Coworkers: each one with a job role, a budget, scoped permissions and an audit trail. It's not a better candle. It's the lightbulb. IT runs the AI Workforce the same way HR runs human teams," said Vijay Rayapati, co-founder and CEO of Atomicwork.

Atomicwork customers get a team of ready-to-deploy AI Coworkers on day one. Atom, the Universal AI Coworker, handles frontline queries from employees across Microsoft Teams, Slack, MCP clients, email, browser, and portal — through chat, voice and vision. Purpose-built AI Coworkers across IT, HR, Finance, Legal and Workplace take on high-volume service work, from incident management and access provisioning to employee onboarding — resolving requests and issues, bringing down the manual work queue. They delegate to one another based on defined scope and hand off to a human when required, with full context attached.

Business teams can also onboard, fine-tune and deploy custom AI Coworkers for any role within days, not quarters. Governing it all is a full workforce control plane that gives enterprise IT teams the same oversight of digital workers that they have for human teams: complete visibility into every AI Coworker in operation, including spend limits, scoped access and an audit trail for every action taken.

"Most AI deployments struggle in production because there's no defined governance structure. That's exactly the gap Atomicwork closes. Fifty percent fewer tickets and a fraction of the manual coordination work: that's what two years on the platform looks like for Zuora. The AI Workforce Platform will help us take that further by handing service operations to AI Coworkers that operate within defined job role boundaries, escalate cleanly and leave a full audit trail. That's what makes it something you can actually put into production, and adopt a new operating model," said Karthik Chakkarapani, Chief Information Officer & Head of Enterprise AI & Corporate Operations of Zuora, a global enterprise that deployed Atomicwork.

The Atomicwork AI Workforce Platform is available today to all customers and partners. Existing customers can go live immediately — no migration, no reimplementation. And teams still running legacy ITSM solutions like ServiceNow or Jira Service Management don't have to wait or replace existing systems. The Atomicwork AI Workforce Platform layers on top of their existing ITSM and ESM setup, putting AI Coworkers to work on day one — with a clean path to Atomicwork when they're ready to make the move.

To see how AI Coworkers can transform service delivery for your team, request a demo at www.atomicwork.com.

About Atomicwork

Atomicwork is an AI-native ITSM and ESM platform that comes with an AI Workforce to run it — purpose-built for companies scaling through intelligence, not just headcount. Its governed AI Coworkers run access management, incident response, onboarding, and other enterprise service delivery initiatives end-to-end. From AI-native scaleups to global enterprises, organizations of all shapes and sizes run on Atomicwork. The company is headquartered in Palo Alto, CA, and backed by leading investors including Khosla Ventures, Battery Ventures and Peak XV.

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Atomicwork Launches the First Governed AI Workforce for Enterprise IT

WENZHOU, China, Oct. 24, 2026 /PRNewswire/ -- This is a report by China Daily:

On October 24, the World Young Scientist Summit 2026 opened in Wenzhou, Zhejiang. The event is hosted by the China Association for Science and Technology (CAST), the Zhejiang Provincial People's Government, and the World Association of Young Scientists. Nearly 800 representatives, including scientists, educators, and entrepreneurs from more than 60 countries and regions, are attending the summit.

He Junke, Vice President of CAST in charge of daily work and First Secretary of its Secretariat; Lian Yimin, Chairman and Party Group Secretary of the Zhejiang Provincial Committee of the Chinese People's Political Consultative Conference; Marcelo Knobel, Executive Director of The World Academy of Sciences; and Zhang Zhenfeng, Member of the Standing Committee of the CPC Zhejiang Provincial Committee and Secretary of the CPC Wenzhou Municipal Committee, attended the summit and delivered remarks. Yao Gaoyuan, Vice Governor of the Zhejiang Provincial People's Government, presided over the first segment of the plenary session.

With the theme "Gathering Talents Worldwide to Create a Better Future," the summit's annual agenda is "Global Youth Action in the AI Era: Building a Sustainable Future." It aims to draw on the insights of young people around the world, deepen international sci-tech cooperation, and jointly address questions about young people, science, the world and the future.

Efim Zelmanov, Fields Medalist and Foreign Member of the Chinese Academy of Sciences; Chen Yunji, Deputy Director of the Institute of Computing Technology, CAS, and Director of the National Key Laboratory of Processor Chips; Mary Garson, President of the International Union of Pure and Applied Chemistry; and Lu Chaoyang, Member of the Standing Committee of CAST, Executive Dean of the Shanghai Institute of Advanced Study, University of Science and Technology of China, and Chairman of the Council of the World Association of Young Scientists, delivered keynote speeches respectively on education reform in the AI era, AI and processor chips, young women scientists' participation in science, and quantum computing. They explored new opportunities for scientific research, talent cultivation, and international cooperation in the AI era.

This year's summit placed greater emphasis on the growth needs of young scientists, with young talents under the age of 45 accounting for 88 percent of participants. It aimed to build a cluster of international journals, bring together young scientific talent, facilitate a batch of international collaborative projects and advance the application and commercialization of scientific and technological achievements. The summit released the Report on the Distribution and Mobility of Young Scientists in the Field of Embodied Intelligence, launched the World Young Scientist Summit Partner Journal Program and the 2026 World Young Scientist Innovation and Entrepreneurship Growth Support Program. It also published the "Young Scientist Pioneers 2035" list and announced the 2026 Sustainable Development Young Scientist Award. The awards were presented to four Chinese and foreign scientists.

Chen Tianrun, Founder of Hangzhou Moxin Technology Co., Ltd.; Yuan Yang, Assistant to the Dean of the Institute for Interdisciplinary Information Sciences at Tsinghua University; and two of the 2026 Sustainable Development Young Scientist Award winners, César de la Fuente and Nicola Segata, among other Chinese and foreign young scientist representatives, spoke at the flash-talk session to share their research practices and reflections.

In addition, the conference focused on fields such as future manufacturing, quantum information, embodied intelligence, brain-computer intelligence, environmental science, deep-sea resources, and life and health, and held 12 parallel forums. It also included the "Gravitation π" Future Technology and Concept Products Exhibition and Exchange, local thematic side events, and sci-tech and humanities study visits, further building an interdisciplinary, cross-regional and cross-sector platform for youth sci-tech exchange and cooperation.

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World Young Scientist Summit 2026 Opens in Wenzhou, Zhejiang