Skip to Content Facebook Feature Image

EU orders Meta to restore WhatsApp access for rival AI chatbots

TECH

EU orders Meta to restore WhatsApp access for rival AI chatbots
TECH

TECH

EU orders Meta to restore WhatsApp access for rival AI chatbots

2026-06-10 00:01 Last Updated At:00:11

LONDON (AP) — European Union regulators on Tuesday ordered Meta Platforms to restore access to WhatsApp for rival AI chatbot makers until an antitrust investigation is complete.

The bloc's executive Commission, which is the 27-nation EU's top antitrust and competition enforcer, said it was taking action to prevent harm to competition in the growing market for AI assistants before it's too late.

The commission said it was imposing “interim measures” while it continues its investigation into WhatsApp’s artificial intelligence policy over concerns the company is breaching EU law by blocking competitors from offering their AI assistants on the platform.

Meta said it would appeal.

“The European Commission has decided that OpenAI and some of the largest companies in the world can use the paid-for WhatsApp Business product for free," the company said in a statement. “This is regulatory overreach subsidized by the many European companies that pay.”

Brussels has occasionally resorted to temporary orders after facing criticism that previous years-long antitrust investigations into Big Tech companies were too slow to rein in their market power.

“AI markets are developing exceptionally fast, and AI assistants are expected to become an important way for consumers all across Europe to access and use AI,” the commission’s executive vice-president overseeing competition, Teresa Ribera, told reporters in Brussels.

“Therefore, when the damage can happen quickly and there is a risk of companies being forced to leave the market, we need to use our tools.”

EU regulators last year began scrutinizing updated terms and conditions for Meta's business customers using AI assistants to communicate with customers over WhatsApp.

They were concerned that the agreement prevented third-party AI companies from offering their assistants on the platform, leaving only Meta’s chatbot service available to users.

Meta attempted to resolve the probe by charging rivals for access, but that didn't satisfy regulators, who threatened in April to force the company to reinstate access for free.

Riber said Meta's fee was so high it was “not economically sustainable for competitors,” without providing more details. The commission's order would remain in place until June 2029 or until the end of the investigation, which has no deadline.

If Meta doesn't comply with the order, it could face fines of up to 10% of annual revenue.

European Commissioner for a Clean, Just and Competitive Transition Teresa Ribera carries her papers as she arrives for a media conference regarding a competition case at EU headquarters in Brussels, Tuesday, June 9, 2026. (AP Photo/Virginia Mayo)

European Commissioner for a Clean, Just and Competitive Transition Teresa Ribera carries her papers as she arrives for a media conference regarding a competition case at EU headquarters in Brussels, Tuesday, June 9, 2026. (AP Photo/Virginia Mayo)

European Commissioner for a Clean, Just and Competitive Transition Teresa Ribera, arrives for a media conference regarding a competition case at EU headquarters in Brussels, Tuesday, June 9, 2026. (AP Photo/Virginia Mayo)

European Commissioner for a Clean, Just and Competitive Transition Teresa Ribera, arrives for a media conference regarding a competition case at EU headquarters in Brussels, Tuesday, June 9, 2026. (AP Photo/Virginia Mayo)

European Commissioner for a Clean, Just and Competitive Transition Teresa Ribera, speaks during a media conference regarding a competition case at EU headquarters in Brussels, Tuesday, June 9, 2026. (AP Photo/Virginia Mayo)

European Commissioner for a Clean, Just and Competitive Transition Teresa Ribera, speaks during a media conference regarding a competition case at EU headquarters in Brussels, Tuesday, June 9, 2026. (AP Photo/Virginia Mayo)

LONDON (AP) — U.K. leaders called for calm Tuesday after police arrested a Sudanese man over a violent street stabbing in residential Belfast that drew national attention due to graphic videos of the attack shared online and because the suspect is said to be an asylum-seeker.

Police said the victim, a man in his 40s, was taken to the hospital with serious injuries to his eyes, face and back after he was attacked in the street late Monday in north Belfast in Northern Ireland. They said the suspect, who is in his 30s, was arrested on suspicion of attempted murder and remains in police custody. A kitchen knife was found at the scene.

Police were trying to determine the motive, but there was no information to suggest the attack was terrorism-related, said Ryan Henderson, assistant chief constable of the Police Service of Northern Ireland. He added that police were not seeking anyone else connected to the attack.

“This brutal attack will have sent shock waves through the community, causing real concern,” he said.

Northern Ireland's leaders and chief constable held a news conference urging people not to incite hate and fear or target particular communities after media reported that protests were planned in response to the incident.

The attack sparked immediate questions about the suspect's immigration status, including from some politicians. Gavin Robinson, the leader of the Democratic Unionist Party, urged authorities to curb “uncontrolled immigration.”

Northern Ireland's chief constable Jon Boutcher told reporters that the suspect was living in the U.K. under a five-year visa granted in September 2023. Boutcher said he was believed to have traveled from Sudan to Paris and Dublin before claiming asylum in Belfast.

The suspect was not known to Northern Irish police, he added.

When pressed on the question in Parliament, Northern Ireland Secretary Hilary Benn said he could not confirm whether the alleged attacker came to the U.K. illegally.

Starmer condemned the attack as “sickening" and said that he had “no tolerance for abhorrent scenes of violence like this on our streets.”

His office said “it is time for calm," adding “it’s important that police have the time and space to investigate appropriately."

Police and senior politicians urged people not to share the graphic images of the attack that were circulating online, or to spread disinformation about the situation.

Last week a separate case of a university student who was stabbed to death in Southampton, England in December was seized on by activists and U.S. Vice President JD Vance who blamed immigration for the violence.

Henry Nowak, who was white, was killed by Vickrum Digwa, a Sikh who falsely claimed to police that he was the victim of a racist assault by Nowak. When police officers arrived, they initially treated the wounded Nowak as a suspect before noticing his injury and trying to resuscitate him.

Digwa was convicted of murder for stabbing Nowak with a Sikh dagger and sentenced last week to life in prison with a minimum 21-year term. But the case has spurred heated debates about policing and race, and a protest over Nowak's death turned violent with some attacking police with chairs and rocks. Several people were charged with violent disorder over the protest.

Members of the Police Service of Northern Ireland secure the area around the scene of a stabbing in North Belfast, Tuesday, June 9, 2026. (AP Photo/Peter Morrison)

Members of the Police Service of Northern Ireland secure the area around the scene of a stabbing in North Belfast, Tuesday, June 9, 2026. (AP Photo/Peter Morrison)

Members of the Police Service of Northern Ireland secure the area around the scene of a stabbing in North Belfast, Tuesday, June 9, 2026. (AP Photo/Peter Morrison)

Members of the Police Service of Northern Ireland secure the area around the scene of a stabbing in North Belfast, Tuesday, June 9, 2026. (AP Photo/Peter Morrison)

Members of the Police Service of Northern Ireland secure the area around the scene of a stabbing in North Belfast, Tuesday, June 9, 2026. (AP Photo/Peter Morrison)

Members of the Police Service of Northern Ireland secure the area around the scene of a stabbing in North Belfast, Tuesday, June 9, 2026. (AP Photo/Peter Morrison)

Belfast City Council Councillor Paul McCusker speaking to members of the media near to the scene of a stabbing outside apartments in north Belfast, Tuesday, June 3, 2026. (Liam McBurney/PA via AP)

Belfast City Council Councillor Paul McCusker speaking to members of the media near to the scene of a stabbing outside apartments in north Belfast, Tuesday, June 3, 2026. (Liam McBurney/PA via AP)

A police cordon at the scene of a stabbing outside apartments in north Belfast, Tuesday, June 3, 2026. (Liam McBurney/PA via AP)

A police cordon at the scene of a stabbing outside apartments in north Belfast, Tuesday, June 3, 2026. (Liam McBurney/PA via AP)

A police cordon at the scene of a stabbing outside apartments in north Belfast, Tuesday, June 3, 2026. (Rebecca Black/PA via AP)

A police cordon at the scene of a stabbing outside apartments in north Belfast, Tuesday, June 3, 2026. (Rebecca Black/PA via AP)

Recommended Articles