SAN FRANCISCO--(BUSINESS WIRE)--Jun 11, 2026--
PagerDuty, Inc. (NYSE: PD), a leader in AI-first operations management, today published an international survey which illustrates a growing disconnect between employee AI adoption and corporate governance. Left unaddressed, that gap generates measurable risks around data security, workforce trust and talent retention. The PagerDuty Shadow AI Survey was conducted among 1,250 office professionals at organizations with annual revenue of $500 million or more, in non-IT and technology roles, across Australia, Japan, the United Kingdom, and the United States.
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To read the full report, including survey findings and methodology, please visit here.
Proliferation of AI Tools - Workplace Policies Lag
Office professionals are growing increasingly confident in their AI expertise, but company policies appear to hinder their adoption of AI tools:
Sharing Confidential Information with LLMs
Additional key findings from the PagerDuty Shadow AI Survey include:
“When over 30% of employees are putting confidential company data into public models, 'Shadow AI' becomes a massive enterprise liability,” said Tim Armandpour, CTO at PagerDuty. “We know the demand for AI is there because we see it in our own platform - PagerDuty customers are increasingly leveraging our AI and agentic products to solve complex operational challenges securely. The goal for any executive today should not be to slow down AI adoption, but to redirect that energy into proven platforms that offer governance and automation at scale.”
Additional Resources
About PagerDuty
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Operations Cloud acts as the central control plane for the modern enterprise - orchestrating AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Learn more and try it for free at www.pagerduty.com.
The PagerDuty Operations Cloud
The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle - from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilizing the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organizations and consumers expect today.
FAQs
The PagerDuty Shadow AI Survey examines how office professionals across four global markets are adopting and using AI while circumventing AI policies at work, and what such behavior means for organizations navigating AI governance, security, and workforce development.
WASHINGTON (AP) — The Trump administration asked the Supreme Court on Monday to clear the way for an executive order from President Donald Trump that could dramatically change mail-in voting ahead of November’s midterm elections.
The Justice Department asked the justices to halt for now lower court decisions blocking the sweeping changes in nearly half the country.
The request comes shortly after Trump delivered a primetime address elevating his yearslong push to raise doubts about the legitimacy of elections, and could be one of several voting-related challenges before the court ahead of the high-stakes midterm contest.
Trump ordered the government in March to create a “state citizenship list” of eligible voters and deliver mail ballots only to people on that list.
Democratic officials in 23 states and the District of Columbia sued, saying the Constitution gives states and Congress the authority to set election rules, not the president. Their attorneys have said Trump's proposed changes are ripe for abuse and could cause chaos.
A judge in Massachusetts blocked the executive order for the plaintiff states, and a divided 1st U.S. Circuit Court of Appeals panel left her ruling in place over the weekend.
The executive order calls for U.S. Citizenship and Immigration Services and the commissioner of the Social Security Administration to send state officials federal citizenship lists to determine eligible voters. It tells the U.S. Postal Service to deliver mail ballots only to people on the lists.
The order also calls for ballots to have secure envelopes with unique barcodes for tracking. Federal funding could be withheld from states and localities that don’t comply.
The appeal argues that Trump's order lays out “general policy guidance” and doesn’t directly dictate how states run their elections. Solicitor General D. John Sauer asked the high court to freeze the judge's order as lawsuits play out, calling it indefensible.
“And the injunction is especially indefensible because the agencies are still deliberating over how (if at all) to implement the Order, yet the district court preemptively decided that whatever the agencies may choose to do will necessarily be unlawful,” Sauer wrote.
He urged the high court to move quickly, arguing that any new policies would have to be in place as soon as August to be effective for the November elections. A response to the appeal is due Aug. 3.
Mail balloting has long been a favorite target for Trump, even as he has used the method to cast his own votes. He has blamed it for his loss to Democrat Joe Biden in 2020 and has claimed without evidence that it opens the door to fraud. He returned to that theme Monday during an appearance at a General Motors facility in Michigan as he was making an appeal for Congress to pass his voter ID and proof-of-citizenship bill.
“And hopefully there will be no mail-in ballots,” he said, calling them 'inherently corrupt."
Using mail ballots has become increasingly popular with voters of both parties, with about 30% of all ballots cast that way during the 2024 presidential election, according to federal data. The process also is secure. A 2025 Brookings Institution study found only about four cases of fraud out of every 10 million mail ballots cast.
The Supreme Court has ruled against the Trump administration before on mail-in ballots, finding in June that states can count ballots that arrive after Election Day.
Trump has promoted the proposed changes in his executive order as safeguards to keep non-U.S. citizens from voting. He's also repeatedly pressed for the passage of the legislation that requires proof of citizenship to vote.
Noncitizen voting has been shown to be rare, and is a felony that can be punishable by deportation.
U.S. District Court Judge Indira Talwani in Boston, who was nominated by Democratic President Barack Obama, agreed in June to halt implementation for the Nov. 3 elections.
Her ruling differed from that of another federal judge based in Washington. U.S. District Judge Carl Nichols, who was appointed by Trump, found in May that it was too early to block the order because it had not yet been implemented.
The office of California Attorney General Rob Bonta, who is leading the lawsuit for the states, did not immediately comment on the Trump administration’s appeal. New York Attorney General Letitia James’ office declined to comment.
The Postal Service also would not discuss its plans regarding implementing Trump’s order or its rule, citing the ongoing litigation. In Kansas, Republican Secretary of State Scott Schwab’s office said it has not heard from the Postal Service about plans going forward.
Associated Press writer John Hanna in Topeka, Kansas, contributed to this story.
President Donald Trump gestures as he departs after speaking at General Motors proving ground, Monday, July 27, 2026, in Milford, Mich. (AP Photo/Alex Brandon)
Visitors walk in front of the Supreme Court Friday, July 24, 2026, in Washington. (AP Photo/Mariam Zuhaib)
