SAN FRANCISCO--(BUSINESS WIRE)--Jun 11, 2026--
PagerDuty, Inc. (NYSE: PD), a leader in AI-first operations management, today published an international survey which illustrates a growing disconnect between employee AI adoption and corporate governance. Left unaddressed, that gap generates measurable risks around data security, workforce trust and talent retention. The PagerDuty Shadow AI Survey was conducted among 1,250 office professionals at organizations with annual revenue of $500 million or more, in non-IT and technology roles, across Australia, Japan, the United Kingdom, and the United States.
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To read the full report, including survey findings and methodology, please visit here.
Proliferation of AI Tools - Workplace Policies Lag
Office professionals are growing increasingly confident in their AI expertise, but company policies appear to hinder their adoption of AI tools:
Sharing Confidential Information with LLMs
Additional key findings from the PagerDuty Shadow AI Survey include:
“When over 30% of employees are putting confidential company data into public models, 'Shadow AI' becomes a massive enterprise liability,” said Tim Armandpour, CTO at PagerDuty. “We know the demand for AI is there because we see it in our own platform - PagerDuty customers are increasingly leveraging our AI and agentic products to solve complex operational challenges securely. The goal for any executive today should not be to slow down AI adoption, but to redirect that energy into proven platforms that offer governance and automation at scale.”
Additional Resources
About PagerDuty
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Operations Cloud acts as the central control plane for the modern enterprise - orchestrating AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Learn more and try it for free at www.pagerduty.com.
The PagerDuty Operations Cloud
The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle - from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilizing the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organizations and consumers expect today.
FAQs
The PagerDuty Shadow AI Survey examines how office professionals across four global markets are adopting and using AI while circumventing AI policies at work, and what such behavior means for organizations navigating AI governance, security, and workforce development.
Damaging storms swept through the Midwest, knocking out power to hundreds of thousands of customers and causing more than a thousand flight delays or cancellations at Chicago airports with more potentially severe weather expected Thursday.
The National Weather Service said it received more than a dozen reports of tornadoes Wednesday across northern Missouri, Iowa, Kansas and Illinois. There were no immediate reports of injuries or deaths.
Weather service meteorologist Frank Pereira said the frontal system that produced the storms, including high winds and hail, was moving eastward Thursday. There was also a slight risk of severe thunderstorms in parts of the Northeast and mid-Atlantic, where expected high heat and humidity spurred heat advisories by the weather service for Thursday and Friday.
The storms are being fueled by cool air from Canada clashing with warm, humid air from the South.
“Going forward, we’re expecting another area of severe weather to develop across portions of the central Plains, Midwest, particularly from Iowa, northern Missouri, northeastward through the Great Lakes,” Pereira said. “Again, it’s all tied into a pretty well-defined frontal system.”
Potentially dangerous heat and high humidity also was forecast Thursday and Friday for a swath of the East Coast from the mid-Atlantic to the Northeast, where daily high record temperatures could be broken in numerous places, the weather service said. Temperatures in the mid-90s Fahrenheit (mid-30s Celsius) were expected, but with the humidity it could feel like 100 degrees Fahrenheit (38 degrees Celsius) or more, the service said.
Philadelphia declared a heat health emergency for Thursday and Friday, activating cooling centers, home visits by field teams, outreach to people experiencing homelessness and other services. New York City officials were also urging residents to take precautions, including drinking plenty of water and finding a cool place to stay if they do not have air conditioning.
Wednesday storms moved into the Chicago area in the afternoon, downing trees and damaging some buildings.
The two major Chicago airports, Chicago O’Hare International Airport and Chicago Midway International Airport, temporarily put all flights on hold in the evening due to thunderstorms. A similar ground stop was issued at John F. Kennedy International Airport in New York due to thunderstorms.
By Wednesday evening, more than 1,000 flights going into and out of Chicago had been delayed or canceled, according to FlightAware, a flight tracking website.
Air traffic appeared to return to normal Thursday morning, with only 24 flight cancellations and 34 delays nationwide, FlightAware reported.
Strong winds blew part of the roof off an apartment building in the Chicago area, forcing residents to leave, according to NBC 5 Chicago. Elsewhere, barns collapsed in Wisconsin, buildings were crushed in rural northern Missouri and some large trees and power lines were downed in other areas across the Midwest, photos and video online showed.
Around 390,000 customers had no electricity in the Midwest on Thursday. There were nearly 226,000 outages in Illinois, including around 150,000 in Cook County, while 85,000 homes and businesses were without power in Michigan, according to poweroutage.us.
Commonwealth Edison Company, which provides electric service across northern Illinois, said the storms had downed poles and wires.
“We know this is challenging and will restore service as safely and quickly as conditions allow,” the company said in a post on X.
The storms soaked Rate Field in Chicago before Wednesday night’s game between the White Sox and the Atlanta Braves.
The story has been updated to correct the name of the White Sox stadium to Rate Field, from Guaranteed Rate Field.
Associated Press reporter Dave Collins contributed from Hartford, Connecticut.
This frame grab from video shows a downed tree after storms struck Amherst, Ohio, west of Cleveland on Wednesday, June 10, 2026. (AP Photo/Courtesy WEWS/NEWS5) TELEVISION OUT
Grounds crew remove water from the field after severe thunderstorms came through the Chicago area before a baseball game between the Chicago White Sox and the Atlanta Braves, Wednesday, June 10, 2026, in Chicago. (AP Photo/David Banks)
This frame grab from aerial video shows a building in Stickney, Illinois, after its roof was damaged by the severe storms that struck the Chicago area on Wednesday, June 10, 2026. (AP Photo/Courtesy WMAQ-TV in Chicago) TELEVISION OUT
