SAN FRANCISCO--(BUSINESS WIRE)--Jun 11, 2026--
PagerDuty, Inc. (NYSE: PD), a leader in AI-first operations management, today published an international survey which illustrates a growing disconnect between employee AI adoption and corporate governance. Left unaddressed, that gap generates measurable risks around data security, workforce trust and talent retention. The PagerDuty Shadow AI Survey was conducted among 1,250 office professionals at organizations with annual revenue of $500 million or more, in non-IT and technology roles, across Australia, Japan, the United Kingdom, and the United States.
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To read the full report, including survey findings and methodology, please visit here.
Proliferation of AI Tools - Workplace Policies Lag
Office professionals are growing increasingly confident in their AI expertise, but company policies appear to hinder their adoption of AI tools:
Sharing Confidential Information with LLMs
Additional key findings from the PagerDuty Shadow AI Survey include:
“When over 30% of employees are putting confidential company data into public models, 'Shadow AI' becomes a massive enterprise liability,” said Tim Armandpour, CTO at PagerDuty. “We know the demand for AI is there because we see it in our own platform - PagerDuty customers are increasingly leveraging our AI and agentic products to solve complex operational challenges securely. The goal for any executive today should not be to slow down AI adoption, but to redirect that energy into proven platforms that offer governance and automation at scale.”
Additional Resources
About PagerDuty
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Operations Cloud acts as the central control plane for the modern enterprise - orchestrating AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Learn more and try it for free at www.pagerduty.com.
The PagerDuty Operations Cloud
The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle - from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilizing the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organizations and consumers expect today.
FAQs
The PagerDuty Shadow AI Survey examines how office professionals across four global markets are adopting and using AI while circumventing AI policies at work, and what such behavior means for organizations navigating AI governance, security, and workforce development.
BIRMINGHAM, England (AP) — Paul O’Donnell was struggling in the marathon on Sunday morning. The Irish fans got him home.
“It was incredible, to see green and the tricolors all over the course,” the Irishman said. “The support kept me going. It was much appreciated. It was just a roar, ‘Go Ireland, go Paul.'"
Whether waving flags or roaring for their athletes, Irish fans have made their mark at the European championships in Birmingham. Ireland's athletes have taken note, as have broadcasters and organizers.
“It feels like a home championships,” O’Donnell, who finished 43rd, told The Associated Press.
The official Instagram account of the games, Birmingham 2026, posted: “Beginning to think the Irish fans are the best fans in Europe!" In another post, it added: “From Dublin to Birmingham and everywhere in between, they follow their athletes across the world, and the noise they bring is unmatched.”
Kate O'Connor won the heptathlon on Saturday to double Ireland's gold tally. Mark English had won the 800-meter final on Thursday, followed minutes later by a silver medal for Rhasidat Adeleke in the 200 meters. Andrew Coscoran picked up a bronze in the 1,500.
Husband-wife duo Eoin Murphy and Emma McNelis of Dublin were in Alexander Stadium to see O’Connor complete her heptathlon victory.
“It feels like there’s as many Irish as British here — at the stadium,” McNelis said as they watched the marathon.
Murphy bought an Irish flag at the Dublin airport for their weekend trip. For him, Coscoran's bronze was the highlight "because it was so surprising. He was in the middle of the pack for most of it.”
In interviews with Athletics Ireland, Irish competitors marveled at the support they’ve received in Birmingham.
O’Connor described the experience as “probably the closest we’ll ever get to a home games.”
“It’s a championships that I’ll obviously never forget for winning gold but also never forget the roars, the cheers, the support,” she said. “I’ve never experienced anything like that before.”
“Seeing so many kids as well out there that are screaming for autographs and photos," O’Connor added, "it kind of makes you realize the effect that you have on the country by, I don’t know, running, jumping, throwing, doing all those events as well as you can.”
Ireland's medal haul for the championships stayed at four. Sarah Healy and Sophie O’Sullivan competed in the 1,500 final Sunday night but finished outside the top three.
In an annual survey, champion boxer Katie Taylor regularly tops the list as Ireland’s “most admired athlete” despite boxing not ranking among the favorite sports. Gaelic Games topped the list just ahead of soccer, with rugby third and "athletics/tennis" fourth in the 2025 edition of the Teneo Sport and Sponsorship Index.
Athletics stars from this week will likely get some love in the next version.
Adeleke was second to Taylor in the 2024 survey after winning a gold medal and two silver medals at the 2024 European championships in Rome.
This week, the 23-year-old Adeleke said she felt like she was home thanks to the Irish fans.
“Definitely trumped any other nation that was out there. So loud, so supportive,” she said.
Adeleke's silver on Thursday came shortly after English's gold.
“Twenty minutes, two medals. That’s a great night out for us.”
See full AP coverage of European sports here
Iris fans cheer during the European Athletics Championships in Birmingham, England, Sunday, Aug. 16, 2026. (AP Photo/Petr David Josek)
Ireland's Andrew Coscoran celebrates winning the bronze medal in the men's 1,500 meters final at the European Athletics Championships in Birmingham, England, Saturday, Aug. 15, 2026. (AP Photo/Morgan Harlow)
Amy Hunt of Britain celebrates winning the gold medal with Rhasidat Adeleke of Ireland, who took the silver, in the women's 200 meters final at the European Athletics Championships in Birmingham, England, Thursday, Aug. 13, 2026. (AP Photo/Petr David Josek)
Mark English of Ireland celebrates after winning the gold medal in the men's 800 meters final at the European Athletics Championships in Birmingham, England, Thursday, Aug. 13, 2026. (AP Photo/Petr David Josek)
Ireland's Kate O'Connor celebrates after winning the gold medal in the heptathlon at the European Athletics Championships in Birmingham, England, Saturday, Aug. 15, 2026. (AP Photo/Matthias Schrader)
Ireland's Kate O'Connor celebrates after winning the gold medal in the heptathlon at the European Athletics Championships in Birmingham, England, Saturday, Aug. 15, 2026. (AP Photo/Petr David Josek)
