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Fitzroy Island Resort Australia Achieves 50% Night Audit Efficiency Gain With Agilysys Hospitality Ecosystem

Business

Fitzroy Island Resort Australia Achieves 50% Night Audit Efficiency Gain With Agilysys Hospitality Ecosystem
Business

Business

Fitzroy Island Resort Australia Achieves 50% Night Audit Efficiency Gain With Agilysys Hospitality Ecosystem

2026-07-01 07:01 Last Updated At:07:21

QUEENSLAND, Australia & ALPHARETTA, Ga.--(BUSINESS WIRE)--Jun 30, 2026--

Agilysys, Inc. (Nasdaq: AGYS), a global hospitality-focused technology provider, today announced a comprehensive digital transformation partnership with Australia’s premier Fitzroy Island Resort. By deploying a unified Agilysys hospitality technology ecosystem, the tropical island destination has successfully replaced a complex, fragmented mix of legacy applications with a single, seamless platform. This modernization reflects a commitment to innovation and addresses the unique infrastructure and operational demands of a remote island environment while significantly driving staff efficiency and guest satisfaction.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260630773281/en/

Located on the Great Barrier Reef, Fitzroy Island Resort previously relied on disparate, loosely connected software modules that required constant manual oversight and complex interfaces. Seeking to eliminate this friction, leadership selected Agilysys due to its ability to consolidate all resort operations under a single cloud-native architecture, backed by an intuitive, user-centric design and a long-term, trusted relationship with the Agilysys team.

"At Fitzroy Island, our heart is in the Great Barrier Reef and the ancient rainforest that surrounds us," said Shaun Gamble, Owner of Fitzroy Island Resort. "By implementing the Agilysys ecosystem, we have seen an immediate and transformative shift in our operations. A prime example is our night audit process. What used to be a grueling manual task has been streamlined so significantly that we are now saving four hours of labor per shift. That isn’t just a win for efficiency, it is a win for our mission.”

“Freeing up half a night’s work means our team can step away from the screen and focus on what truly matters: delivering exceptional service and supporting our vital conservation efforts, like the Turtle Rehabilitation Centre and our reef protection initiatives,” he continued. “Agilysys hasn't just replaced our software; they have given our staff the freedom to focus on the magic of the island."

Immediate Operational Results

The implementation has yielded immediate efficiency gains across the property, including:

“The value of this implementation has been clear in the day-to-day details,” said Penny Priest, CEO of Fitzroy Island Resort. “Our Accounts Receivable team can now configure automated reports in minutes, and staff across the resort have embraced the platform because it is intuitive and easier to use. As we move into peak season, that combination of faster reporting and strong adoption gives us better visibility and more confidence in our world class operations.”

Looking ahead, Fitzroy Island Resort will leverage the Agilysys Book and Agilysys Reserve modules to track visitor metrics for the Great Barrier Reef Protection Agency, while streamlining travel and activity coordination for marine biologists and federal reef conservation volunteers via promotional codes.

“Fitzroy Island Resort’s experience shows the practical value of hospitality technology that is easy to adopt and quick to deliver results,” said Tony Marshall, Vice President and Managing Director, APAC at Agilysys. “With automated reporting that can be configured in minutes and staff who have embraced the platform, the resort is seeing the kind of operational momentum that supports both efficiency and service quality.”

About Agilysys, Inc.

Agilysys delivers state-of-the-art software and services built exclusively for hospitality, helping organizations go beyond traditional property management (PMS), point-of-sale (POS), and food and beverage inventory and procurement systems. Its best-in-class solutions operate independently or as a unified ecosystem that connects data and workflows across an operation, property or enterprise. Powered by intelligent guest profiles, data-driven capabilities, and embedded artificial intelligence (AI), Agilysys is architected on a unified data model with a single set of APIs that create shared operational memory across all systems, enabling guest-specific insights to be acted on in real time at any touchpoint. Agilysys delivers advantage through pace and integration, transforming hospitality technology from a system of record into a system of action that accelerates innovation and the rapid delivery of new capabilities. Agilysys serves a 100% hospitality customer base, including hotels and resorts, casinos, cruise lines, corporate and campus dining, healthcare, senior living, and entertainment venues worldwide. www.agilysys.com

About Fitzroy Island Resort

The contemporary resort is ideal for getaways, weddings, meetings and retreats. Facilities include a large pool and swim up bar, Zephyr Restaurant, Foxy’s Beachside Bar, a PADI dive and activity centre, and the island store. The island has five walking trails and is accessible for day tours and overnight guests via the Fitzroy Flyer daily transfers. Fitzroy Island is home to the Cairns Turtle Rehabilitation Centre and Reef Restoration Foundation’s underwater coral nursery. For more information: www.fitzroyisland.com

Fitzroy Island Resort is 100% Australian family-owned and operated and only a 45-minute boat ride from the Cairns CBD. The National Park island is an unspoilt tropical paradise of rainforest and beaches within the calm sheltered waters of the Great Barrier Reef.

Fitzroy Island Resort is 100% Australian family-owned and operated and only a 45-minute boat ride from the Cairns CBD. The National Park island is an unspoilt tropical paradise of rainforest and beaches within the calm sheltered waters of the Great Barrier Reef.

LONDON (AP) — The roars began even before Serena Williams stepped on Centre Court. Then they grew louder when the 23-time Grand Slam champion arrived to play her first singles match in nearly four years.

And when it was all over and the 44-year-old Williams had performed admirably in a three-set defeat to an opponent less than half her age in the opening round of Wimbledon with her two daughters cheering her on, Williams smiled as she walked off to a loud round of applause.

“It was really great to be back at Wimbledon. I never expected to be here,” Williams, who did not meet with media after the match, said in a statement released by Wimbledon organizers. “The atmosphere was amazing. Walking out was amazing. I definitely relished it and missed it and enjoyed the moment more than anything.”

In a 6-3, 6-7 (6), 6-3 loss to 20-year-old Maya Joint of Australia on Tuesday, Williams showed she can still crank out serves faster than 120 mph and dictate points with her heavy groundstrokes.

Movement was an issue for Williams, though, and the 87th-ranked Joint was able to handle Williams' pace and win more of the big points by hitting beyond the American's reach.

While Williams played two doubles matches just before Wimbledon to announce her comeback to the sport she once dominated, she hadn’t played a singles match since the 2022 U.S. Open.

“She has such an aura, she’s just a legend and this court has so many huge names that have played on it,” Joint added. “I’ve been dreaming about this moment since I was a little kid, so this is pretty crazy.”

Williams has 98 career victories and seven titles in singles on the hallowed grass of the All England Club. By contrast, it was Joint’s first Wimbledon victory in just her second appearance at the All England Club after losing in the opening round last year.

But Joint won a Wimbledon warmup in nearby Eastbourne last year and knows how to play on grass.

Williams, who has no singles ranking after being out for so long, was given wild card invitations by Wimbledon organizers to play singles and also doubles with older sister Venus. Her doubles match will come later in the week.

Williams has said that having her two daughters off from school inspired her comeback and it marked the first time that her youngest daughter, Adira, who is almost three, saw her play singles. Adira sat next to her 8-year-old sister, Olympia in the front row of Serena’s players’ box.

Fans started cheering when Williams' name was announced as the next match on Centre Court and then they gave her a standing ovation as she walked out before the match started under a closed roof. Several supporters held up signs with messages like “Welcome Back” and one wore a T-shirt that said “Unstoppable Queen.”

Williams executed a delicate topspin lob winner early on and then cranked out a 121 mph ace to hold for 3-3 in the first set. But Williams also had a costly double-fault which led to the only break of the first set.

In the second set, Williams came back from 0-40 and saved four break points to hold for 6-5. Then Williams saved a match point in the tiebreaker with a big serve down the T followed by a forehand approach winner. Another big serve — clocking in at 122 mph — set up Serena’s first set point, which she converted when Joint missed a forehand long.

After winning the set, Williams pumped her fist calmly.

But Joint took control early in the third and a forehand from Williams sailed long on Joint’s third match point to conclude the encounter after 2 hours, 22 minutes.

Williams and Joint both had 37 unforced errors, while Joint led 40-26 in winners.

After the opening day featured wins for No. 1s Jannik Sinner and Aryna Sabalenka, along with Novak Djokovic, French Open champion Alexander Zverev and defending Wimbledon champion Iga Swiatek made it into the second round on Tuesday.

In a match between hard servers, the second-seeded Zverev beat Alexander Blockx 6-4, 6-7 (8), 7-6 (5), 7-6 (0).

Swiatek, who had her father and sister looking on from the Royal Box, struggled with her serve and committed nine double-faults before overcoming Taylor Townsend 6-1, 2-6, 6-3.

No. 2 Elena Rybakina also advanced, beating Lois Boisson 6-4, 1-6, 6-3.

Fourth-seeded Ben Shelton, a quarterfinalist here last year, lost to 140th-ranked Finnish qualifier Otto Virtanen in five sets, going out 6-4, 3-6, 6-7 (8), 6-2, 7-6 (9).

Also, 2021 finalist Matteo Berrettini beat Stan Wawrinka 6-7 (7), 7-6 (16), 7-6 (7), 7-6 (5). It was the final Wimbledon match for Wawrinka, who plans to retire at the end of the year.

AP Sports Writers Mattias Karen and Ken Maguire contributed to this report.

AP tennis: https://apnews.com/hub/tennis

Serena Williams of the United States greets the audience as she leaves after losing to Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States greets the audience as she leaves after losing to Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States serves against Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States serves against Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Maya Joint of Australia plays a forehand against Serena Williams of the United States in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Maya Joint of Australia plays a forehand against Serena Williams of the United States in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States celebrates winning a point against Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States celebrates winning a point against Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States returns the ball to Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States returns the ball to Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Venus Williams of the United States and her husband Andrea Preti stand on the royal box to watch the first round women's singles match between Serena Williams of the United States and Maya Joint of Australia, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Venus Williams of the United States and her husband Andrea Preti stand on the royal box to watch the first round women's singles match between Serena Williams of the United States and Maya Joint of Australia, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena's William husband Alexis Ohanian stand with their daughters Olympia and Adira on the stands, as they wait to watch the first round women's singles match between Serena Williams of the United States and Maya Joint of Australia, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena's William husband Alexis Ohanian stand with their daughters Olympia and Adira on the stands, as they wait to watch the first round women's singles match between Serena Williams of the United States and Maya Joint of Australia, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena's William husband Alexis Ohanian and their daughters Olympia and Adira watch the first round women's singles match between Serena Williams of the United States and Maya Joint of Australia, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena's William husband Alexis Ohanian and their daughters Olympia and Adira watch the first round women's singles match between Serena Williams of the United States and Maya Joint of Australia, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States enters the centre court to play against Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States enters the centre court to play against Maya Joint of Australia in their first round women's singles match at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Iga Swiatek of Poland gets emotional after winning her first round women's singles match against Taylor Townsend of the United States, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Iga Swiatek of Poland gets emotional after winning her first round women's singles match against Taylor Townsend of the United States, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Iga Swiatek of Poland gets emotional after winning her first round women's singles match against Taylor Townsend of the United States, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Iga Swiatek of Poland gets emotional after winning her first round women's singles match against Taylor Townsend of the United States, at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026. (AP Photo/Maja Smiejkowska)

Serena Williams of the United States arrives for a practice session ahead of her women's singles match against Maya Joint of Australia at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026.(AP Photo/Brian Inganga)

Serena Williams of the United States arrives for a practice session ahead of her women's singles match against Maya Joint of Australia at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026.(AP Photo/Brian Inganga)

Serena Williams of the United States arrives for a practice session ahead of her women's singles match against Maya Joint of Australia at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026.(AP Photo/Brian Inganga)

Serena Williams of the United States arrives for a practice session ahead of her women's singles match against Maya Joint of Australia at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026.(AP Photo/Brian Inganga)

Serena Williams of the United States arrives for a practice session ahead of her women's singles match against Maya Joint of Australia at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026.(AP Photo/Brian Inganga)

Serena Williams of the United States arrives for a practice session ahead of her women's singles match against Maya Joint of Australia at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026.(AP Photo/Brian Inganga)

Serena Williams of the United States arrives for a practice session ahead of her women's singles match against Maya Joint of Australia at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026.(AP Photo/Brian Inganga)

Serena Williams of the United States arrives for a practice session ahead of her women's singles match against Maya Joint of Australia at the Wimbledon Tennis Championships in London, Tuesday, June 30, 2026.(AP Photo/Brian Inganga)

Serena Williams of the United States, left, arrives to practice one day ahead of the start of the Wimbledon Tennis Championships in London, Sunday, June 28, 2026. (AP Photo/Kin Cheung)

Serena Williams of the United States, left, arrives to practice one day ahead of the start of the Wimbledon Tennis Championships in London, Sunday, June 28, 2026. (AP Photo/Kin Cheung)

Serena Williams of the United States arrives to practice one day ahead of the start of the Wimbledon Tennis Championships in London, Sunday, June 28, 2026. (AP Photo/Kin Cheung)

Serena Williams of the United States arrives to practice one day ahead of the start of the Wimbledon Tennis Championships in London, Sunday, June 28, 2026. (AP Photo/Kin Cheung)

Serena Williams of the United States arrives to practice one day ahead of the start of the Wimbledon Tennis Championships in London, Sunday, June 28, 2026. (AP Photo/Kin Cheung)

Serena Williams of the United States arrives to practice one day ahead of the start of the Wimbledon Tennis Championships in London, Sunday, June 28, 2026. (AP Photo/Kin Cheung)

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