UPS never required the detailed inspections needed to spot the problem that led to an engine to fly off one of its planes before it crashed even after Boeing recommended it years earlier, according to new documents posted Wednesday by crash investigators.
But UPS said in its own submission to the National Transportation Safety Board that the reason it never required those enhanced bearing inspections inside the pylons that hold the engines to the wings of its MD--11 freighters is because Boeing said incorrectly that the failure of those bearings wouldn't jeopardize the safety of flight.
The plane crashed last fall while accelerating down the runway at Louisville’s Muhammad Ali International Airport, killing killed all three pilots and 12 people on the ground. Twenty-three more were injured.
The failures that kept mechanics from taking a close look at the key parts securing the engines to the wings were highlighted at two days of investigative hearings on the crash in May, but the documents released Wednesday provide additional details.
The NTSB might not publish its final report on the cause of the fiery crash that happened as the UPS plane was trying to take off in Louisville, Kentucky, last November until late this year or possibly early next year. But UPS said it's clear “once the pylon separated from the aircraft, the crash was inevitable.”
Boeing and Federal Aviation Administration officials acknowledged during the hearings that they misunderstood the risks related to the potential failure of a steel bearing and metal sheath in the engine mount before the crash, not realizing that it could lead to the lugs that secure engines to an MD-11’s wings breaking. The bearings are tucked deep inside near the pylons, so problems are hard to spot without removing each engine for detailed inspections.
Aviation safety expert Jeff Guzzetti said the actions of Boeing, UPS, FAA and the maintenance company STE San Antonio Aerospace all contributed to this crash.
“There’s just lots of subtleties and semantics that these four entities are using. But in the end, this got missed and to some degree, all four have some role to play in that,” said Guzzetti, who used to investigate crashes for both the NTSB and FAA. “Safety is a shared responsibility, and I think the NTSB’s task now is to apportion that responsibility.”
Chris Hentz, who is Vice President of STE San Antonio Aerospace, said UPS only required its mechanics to check for corrosion and not for signs of bearing failure. But Hentz and UPS both pointed out that even as Boeing said “changes to the inspection requirement of the spherical bearing were warranted” the planemaker said in the same letter that the existing inspection requirements were sufficient.
Hentz said in his letter that Boeing “stated that while the MD-11 inspection intervals and requirements for an inspection of the aft bulkhead were sufficient, changes to the inspection requirements of the spherical bearing were warranted to ensure that the migration of the outer race would be reliably detected and identified during inspection.”
UPS said that even though Boeing developed an enhanced inspection procedure that it added to the MD-11 maintenance manual, the planemaker never added that procedure to its federally approved maintenance schedule.
“Relying on Boeing’s representations that the issue was not safety-of-flight and that existing MPD inspections were sufficient, UPS determined that no additional changes to its maintenance program were necessary beyond what was already being performed.” the package delivery giant said.
At one point, Boeing even successfully petitioned the FAA to extend the schedule for required inspections from once every 19,900 cycles of takeoffs and landings, to once every 29,260, so that airlines could complete more of the major maintenance tasks simultaneously, with less down time.
The planemaker sought the change even after receiving reports about seven of the flaws in the bearings well before the planes had reached their original inspection limits. In the years after the schedule was relaxed, three more instances were discovered before the crash.
The UPS plane that crashed after losing its engine had flown 21,043 cycles, so it should have been thoroughly inspected under the original schedule. There has been only one other crash, decades earlier, involving a similar plane model losing an engine, but that one was blamed on improper maintenance and not the same flaw.
FedEx and other operators of these MD-11s reported at least 10 other instances of failures of these bearings or the parts that hold them in place over the years before the UPS crash. But it's not clear what these other operators might have been doing differently in their maintenance.
FedEx resumed flying its MD-11s in May after the FAA approved Boeing’s plan to ensure their safety. The engine mounts were closely inspected following the November crash, and going forward the spherical bearings will be replaced regularly, after every 4,000 cycles of takeoffs and landings. UPS decided to retire all of its MD-11s early after this crash.
FILE - Plumes of smoke rise from the area of a UPS cargo plane crash at Louisville Muhammad Ali International Airport, Nov. 4, 2025, in Louisville, Ky. (AP Photo/Jon Cherry, File)
FILE - This photo provided by the National Transportation Safety Board shows UPS plane crash scene on Nov. 6, 2025 in Louisville, Ky. (NTSB via AP,File)
