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DXC Opens Flagship AI-first Customer Experience Center in Bengaluru

Business

DXC Opens Flagship AI-first Customer Experience Center in Bengaluru
Business

Business

DXC Opens Flagship AI-first Customer Experience Center in Bengaluru

2026-07-07 20:07 Last Updated At:20:25

  • Strengthens DXC's India presence with a 200,000-square-foot facility in Bengaluru
  • Brings together customer collaboration spaces, a flagship AI Hub, and integrated security and operations capabilities
  • Designed to enable direct collaboration with DXC consultants and customers to identify, engineer, and scale AI solutions that can deliver measurable business outcomes
  • BENGALURU, India, July 7, 2026 /PRNewswire/ -- DXC Technology (NYSE: DXC), a leading enterprise technology and innovation partner, today announced the opening of its new Customer Experience Center in Bengaluru.  The new facility is one of DXC's largest global delivery hubs and reinforces its role in helping organizations move from AI experimentation to scaled deployment, expanding the company's global network of customer collaboration sites.

    Designing the AI Solutions for Enterprise

    Located in one of Bengaluru's leading technology corridors, the new 200,000-square-foot facility is purpose-built to deepen customer engagement, strengthen collaboration, and accelerate AI-enabled transformation. As DXC expands opportunities for customer collaboration around AI solutions, the site brings together immersive Customer Experience Zones, Fluid Collaboration Hubs, Ideation Studios, Co-Creation Labs, and Partner Experience Zones in a modern environment where DXC teams, customers, and partners can co-create solutions, accelerate AI adoption, and showcase innovation in real time.

    "Our greatest differentiator is our people," said Ramnath Venkataraman, President, Consulting & Engineering Services at DXC Technology. "Our new Customer Experience Center brings together our exceptional engineering talent in a space designed for deeper collaboration with customers and partners, where we can co-create, engineer, and scale AI-powered solutions that address complex business challenges. By working side by side throughout the innovation journey, we're helping customers move faster from ideas to measurable business outcomes."

    Where Enterprises Turn AI into Deployable Solutions

    As DXC continues to help enterprises move from AI experimentation to execution at scale, it is investing in environments that help customers prioritize high-value use cases, rapidly prototype solutions, and integrate AI into existing technology environments, including the core systems enterprises depend on. The new facility will showcase DXC's capabilities across AI, consulting, engineering, cloud, cybersecurity, and network transformation, with a focus on engineering and running AI capabilities integrated with existing enterprise systems of record and IT operations.

    The site includes a central AI Hub, alongside a Cyber Range, Forensics Labs, Security Operations Center, and Network Operations Center, enabling end-to-end scenarios from solution design through real-world deployment and monitoring. At the heart of the facility is DXC's flagship AI Hub, designed to help customers translate AI concepts into deployable solutions through hands-on development and testing. These capabilities are integrated to support full lifecycle delivery, from ideation through to operation and optimization.

    "Our new Customer Experience Center represents a powerhouse for AI innovation, engineering excellence, and customer collaboration," said Rob Le Busque, President of Asia Pacific & Japan at DXC Technology. "By bringing together our consulting, engineering, and operations expertise in one environment, we're helping customers accelerate AI adoption and create connected enterprises where people work alongside AI agents to engineer and run the systems of record for our customers."

    About DXC Technology

    DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

BENGALURU, India, July 7, 2026 /PRNewswire/ -- DXC Technology (NYSE: DXC), a leading enterprise technology and innovation partner, today announced the opening of its new Customer Experience Center in Bengaluru.  The new facility is one of DXC's largest global delivery hubs and reinforces its role in helping organizations move from AI experimentation to scaled deployment, expanding the company's global network of customer collaboration sites.

Designing the AI Solutions for Enterprise

Located in one of Bengaluru's leading technology corridors, the new 200,000-square-foot facility is purpose-built to deepen customer engagement, strengthen collaboration, and accelerate AI-enabled transformation. As DXC expands opportunities for customer collaboration around AI solutions, the site brings together immersive Customer Experience Zones, Fluid Collaboration Hubs, Ideation Studios, Co-Creation Labs, and Partner Experience Zones in a modern environment where DXC teams, customers, and partners can co-create solutions, accelerate AI adoption, and showcase innovation in real time.

"Our greatest differentiator is our people," said Ramnath Venkataraman, President, Consulting & Engineering Services at DXC Technology. "Our new Customer Experience Center brings together our exceptional engineering talent in a space designed for deeper collaboration with customers and partners, where we can co-create, engineer, and scale AI-powered solutions that address complex business challenges. By working side by side throughout the innovation journey, we're helping customers move faster from ideas to measurable business outcomes."

Where Enterprises Turn AI into Deployable Solutions

As DXC continues to help enterprises move from AI experimentation to execution at scale, it is investing in environments that help customers prioritize high-value use cases, rapidly prototype solutions, and integrate AI into existing technology environments, including the core systems enterprises depend on. The new facility will showcase DXC's capabilities across AI, consulting, engineering, cloud, cybersecurity, and network transformation, with a focus on engineering and running AI capabilities integrated with existing enterprise systems of record and IT operations.

The site includes a central AI Hub, alongside a Cyber Range, Forensics Labs, Security Operations Center, and Network Operations Center, enabling end-to-end scenarios from solution design through real-world deployment and monitoring. At the heart of the facility is DXC's flagship AI Hub, designed to help customers translate AI concepts into deployable solutions through hands-on development and testing. These capabilities are integrated to support full lifecycle delivery, from ideation through to operation and optimization.

"Our new Customer Experience Center represents a powerhouse for AI innovation, engineering excellence, and customer collaboration," said Rob Le Busque, President of Asia Pacific & Japan at DXC Technology. "By bringing together our consulting, engineering, and operations expertise in one environment, we're helping customers accelerate AI adoption and create connected enterprises where people work alongside AI agents to engineer and run the systems of record for our customers."

About DXC Technology

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

DXC Opens Flagship AI-first Customer Experience Center in Bengaluru

DXC Opens Flagship AI-first Customer Experience Center in Bengaluru

SINGAPORE, July 7, 2026 /PRNewswire/ -- GeeLark, a cloud-phone platform for mobile-native social media operations, today commented on Instagram's expanded originality policies and the growing impact these changes may have on social media teams managing multiple accounts.

Instagram has continued to increase its emphasis on original content across the platform. In late April 2026, the company expanded its policy around unoriginal content beyond Reels to include photos and carousels, limiting recommendation eligibility for accounts that primarily repost content they did not create or significantly modify. The change has been widely viewed as part of Instagram's broader effort to prioritize original creators and reduce the reach of aggregator-style accounts.

The update comes at a time when social media teams, agencies, creators, and brand operators are already facing greater pressure to produce differentiated content across multiple accounts. For teams that have historically relied on reposting, light curation, or repeated content formats to maintain publishing volume, the shift raises the operational standard for what successful account management now requires.

At the same time, Instagram's Live feature has also become less accessible to smaller accounts. Since 2025, Instagram has required users to have a public account with at least 1,000 followers to start a live broadcast, creating an additional threshold for early-stage creators and growing accounts that previously used Live as a way to build audience relationships.

Together, these changes point to a broader platform trend: social media growth is becoming less about volume alone and more about originality, account-level differentiation, and consistent mobile-native execution.

For social media professionals, the impact is practical. Content calendars that once depended on reposting or lightly edited assets now require more original production. Agencies managing multiple accounts can no longer rely on near-identical workflows across every profile. Smaller accounts must work harder to build visibility before they can access certain growth formats such as live streaming.

This shift also changes the role of operations. Managing many accounts well now requires workflows that let each account keep its own content strategy, publishing rhythm, and operating environment — not just a shared content calendar.

"Instagram's originality push reflects a broader change across social platforms," said Eleanor Xie, CMO at GeeLark. "Platforms are increasingly rewarding accounts that operate authentically and independently. For teams managing more than a handful of accounts, that means investing in better workflows and infrastructure — not just producing more content."

GeeLark's cloud-phone platform allows teams to manage Android cloud environments remotely, giving each account its own operating environment while supporting centralized oversight across accounts, campaigns, regions, or brands. Rather than relying only on browser dashboards or post-scheduling tools, teams can use these mobile-native environments to handle the full lifecycle of account operations — publishing, maintenance, profile updates, and campaign testing — directly from the apps these platforms are built around.

As Instagram continues to raise the bar for originality and account quality, GeeLark expects multi-account teams to place greater emphasis on differentiated workflows and mobile-native operations going forward.

About GeeLark

GeeLark is a cloud-phone platform designed for mobile-native operations. By providing Android cloud phone environments, RPA automation tools, and centralized device management capabilities, GeeLark helps marketers, agencies, developers, and businesses streamline social media workflows and manage multi-account operations more efficiently.

Learn more at www.geelark.com.

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

Instagram's Originality Push Shows Why Multi-Account Teams Need Better Workflows

Instagram's Originality Push Shows Why Multi-Account Teams Need Better Workflows

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