Lost in Translation, Overwhelmed by Choice? How Trip.com Helps You Navigate Any Destination

SINGAPORE, July 21, 2026 /PRNewswire/ -- Planning a holiday can be exciting, but arriving at a destination often brings a different reality. An unfamiliar language, endless menus you don't understand, complicated train systems and long queues at attractions can quickly turn travel excitement into travel stress. 

Travellers are no longer just looking for places to stay and flights to book. Increasingly, they want smarter tools that help them navigate the moments in between. Trip.com removes these barriers through a range of tech-savvy tools and destination services designed to make travelling easier, faster, and more intuitive - many of them powered by TripGenie, Trip.com's in-app AI travel assistant. 

Too many choices? Let AI do the planning 

Researching destinations, opening endless browser tabs and trying to fit everything into a schedule can quickly become overwhelming. 

Trip.Planner helps travellers create personalised itineraries based on travel style, trip duration and preferences, helping users spend less time organising and more time enjoying the journey. 

Whether travelling solo, with a family or with friends, Trip.Planner can help turn inspiration into a practical travel plan in seconds. 

Unsure what to order? Let the menu speak your language 

Ordering food abroad can sometimes feel like a leap of faith. Multiple restaurant menus in different languages can be difficult to decipher, and travellers may miss local specialities simply because they do not know what they are. 

TripGenie's Menu Assistant tool helps travellers scan menus and understand dishes instantly, making it easier to discover local flavours and order with confidence. 

Turn conversations into connections 

Some of the most memorable travel moments happen through interactions with local people, whether it is chatting with a market vendor, asking a local for recommendations, or learning more about a destination from someone who calls it home. 

But language barriers can limit those experiences. TripGenie's Live Translation feature helps travellers communicate in real time, making conversations feel more natural and helping users engage more confidently with the people around them. 

With TripGenie, travellers can move beyond transactions to create more meaningful cultural connections and experiences. 

Every attraction has a story, even if you cannot read the sign 

Travelling often means standing in front of a landmark, museum display or cultural site and wondering exactly what you are looking at. 

With TripGenie's Image Recognition, travellers can use their camera to identify attractions and instantly gain more information, helping them better understand the places around them. 

Instead of simply taking a photo and moving on, travellers can engage more deeply with the destination and culture. 

Skip the queue and spend more time exploring 

Long lines and confusing ticket options can quickly eat into valuable holiday time. 

Trip.com allows travellers to pre-book attractions and select suitable packages in advance, helping travellers avoid unnecessary queues and ensuring they choose the experience that best fits their needs. 

Train travel made easier 

Rail networks are often one of the most efficient ways to explore a destination, but they can also feel overwhelming for visitors. 

From high-speed rail in China and Japan to regional train systems across Europe, travellers often need to navigate unfamiliar booking processes and ticket types. 

Trip.com simplifies the experience by allowing users to easily book train tickets and access regional rail passes, airport express services, and flexible ticketing options across Europe and Asia, including the UK, France, Germany, Spain, Italy, Japan, China, South Korea, and more. 

Travel with support when you need it most 

Even the best planned trips can come with unexpected moments. A delayed flight, a missed connection, or the need for emergency help while navigating an unfamiliar destination can quickly add stress to a journey. 

Trip.com's 24/7 customer support helps travellers access assistance whenever and wherever they need it, ensuring support remains available across different time zones and throughout every stage of the journey. Alongside this, Trip.com's SOS features provide an additional layer of reassurance, helping travellers access support more quickly in unexpected situations. 

Travel should feel exciting, not overwhelming 

Technology is increasingly changing what travellers expect from their journeys. Beyond simply booking flights and hotels, travellers are now looking for support throughout the entire experience, from planning and discovery to navigation and assistance. 

Trip.com's growing ecosystem of tools and services reflects a broader shift in travel behaviour, helping travellers spend less time worrying and more time enjoying the moments that matter. 

Download Trip.com and start navigating holidays with confidence and peace of mind wherever you go.

About Trip.com 

Trip.com is an international one-stop travel service provider, available in 27 languages across 48 countries and regions in 44 local currencies. Offering an extensive hotel and flight network of more than 1.7 million hotels and flights from over 680 airlines, along with over 350,000 in-destination activities, Trip.com covers 3,500 airports in 220 countries and regions. Trip.com's world-class 24/7 multilingual customer service helps to 'create the best travel experience' for its millions of customers worldwide. To book your next trip, visit Trip.com. 

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Lost in Translation, Overwhelmed by Choice? How Trip.com Helps You Navigate Any Destination

Lost in Translation, Overwhelmed by Choice? How Trip.com Helps You Navigate Any Destination

Lost in Translation, Overwhelmed by Choice? How Trip.com Helps You Navigate Any Destination

Lost in Translation, Overwhelmed by Choice? How Trip.com Helps You Navigate Any Destination

Lost in Translation, Overwhelmed by Choice? How Trip.com Helps You Navigate Any Destination

HONG KONG, July 21, 2026 /PRNewswire/ -- The Honours Academy (HA) at The Hang Seng University of Hong Kong (HSUHK) has concluded the high‑energy Student Leader Global Summit 2026 (7–10 July), underscoring HA's leadership in cultivating ethical, impact‑ready student leaders. Co‑hosted with the International Association of Student Affairs and Services (IASAS), the programme convened nearly 40 student leaders from 13 countries, joined by 14 Student Affairs professionals, for an immersive live‑learn experience in HSUHK's Residential Colleges (RC).

At the Welcome Dinner on Day 1, HSUHK President Professor Simon Ho opened the Summit with a warm, heartening address. Vice‑President (Learning and Student Experience) Professor Jeanne Fu spearheaded HSUHK's successful bid to bring the IASAS Summit to Hong Kong for the first time, making this inaugural local hosting possible. Provost and Vice‑President (Academic and Research) Professor Joshua Mok served on the judging panel for the Design a Sustainable City finale on Day 4 and delivered the Closing Ceremony address, drawing together lessons from across the programme.

The Summit fused rigorous problem solving with human‑centred practice. Field‑based learning across Hong Kong Island and Kowloon connected theory with street reality, complemented by expert talks on Chinese art and culture, urban planning, heritage, and sustainability. Mixed, cross‑institutional teams applied systems thinking and design methods to prototype sustainable‑city concepts addressing five global challenges: youth opportunity; mental health and belonging; healthy ageing; ending poverty through inclusive livelihoods; and climate action and resilience. Evenings in RC sustained reflection, mentoring, and peer support, turning campus life into a 24/7 learning ecosystem that linked classroom, city, and community.

HA students set the tone from start to finish. Serving as peer leaders and co‑designers, they lived and learned alongside international delegates in RC and modelled an inclusive, caring community. They led a fun and meaningful City Hunt in Kowloon that trained teams to read density, mobility, public space, and social textures in real time. The exercise sharpened observational skills while surfacing practical questions about shade and heat, first‑ and last‑mile connectivity, public seating, micro‑retail, and access to green‑blue infrastructure, making the city itself a studio for inquiry.

To keep participation lively and purposeful, HA students introduced a Summit‑long, sustainability‑themed token system that rewarded climate‑friendly choices (such as lower‑carbon meals and transit), community listening, and collaborative problem solving. The mechanism nudged behaviour, made progress visible, and converted abstract goals into daily practice.

The token system culminated in the finale programme, Design a Sustainable City. Five mixed‑university teams entered a Hong Kong‑style marketplace of kiosks where they used earned tokens to "purchase" interventions and services for their concept cities. Laughter, friendly competition, and focused problem solving fuelled a memorable close as teams presented actionable roadmaps with named partners, timelines, and quick tests that can begin immediately. Judges assessed proposals on feasibility, equity, scalability, and potential to catalyse local partnerships, prioritising solutions that combine measurable outcomes with community ownership.

What distinguished the four‑day experience was not only the diversity of perspectives in the room but the integration of living and learning. Residential life rituals—shared meals, late‑evening reflections, and peer mentoring—were intentionally designed to reinforce daytime insights. Delegates reported stronger confidence in navigating complexity, deeper empathy for stakeholders, and a clearer sense of how personal wellbeing and sustainability intersect with urban form: shade and heat management affecting stress; walkability shaping social connection; transit access enabling opportunity; and small, high‑quality public spaces supporting mental health.

Behind the scenes, HA's student team ensured a seamless participant journey—from wayfinding and time‑boxing to care for accessibility needs—so that visiting delegates could focus on learning and collaboration. The result was a programme that balanced ambition with hospitality, and analysis with action.

Impact extends beyond the four days. Several renowned universities have expressed strong interest in modelling their own interdisciplinary, long‑term leadership hubs on the HA framework, citing the capable and caring leadership demonstrated by HA students. Building on this momentum, HSUHK is launching the HA Alliance, a growing network that connects kindred leadership incubators worldwide to amplify student leadership and cross‑country community engagement. The Alliance will share curricula, co‑design pilots, and coordinate data on student learning and community outcomes—turning proof‑of‑concept ideas into replicable, locally adapted interventions.

Rather than a one‑off event, the Summit serves as a founding moment for an ongoing, multilateral community of practice. Participants depart with toolkits for systems mapping, rapid prototyping, and stakeholder engagement; a shared vocabulary for equity and inclusion; and relationships strong enough to carry collaborative projects forward across borders. Host‑city partnerships—spanning cultural institutions, community organisations, and urban practitioners—will remain engaged as mentors and testbeds for future student‑led pilots.

By hosting IASAS and sparking the HA Alliance, the Honours Academy has moved from local innovation to global reference point, advancing HSUHK's identity as the "bamboo university": fast yet rooted, flexible yet strong. The Summit demonstrates how a live‑learn model, anchored in ethical leadership and measurable community impact, can translate global aspirations into local action—linking student growth to public good and positioning Hong Kong as a living classroom for the world.

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HSUHK Honours Academy Hosts Student Leader Global Summit 2026: Global Partnerships, Local Impact-Driven Student Leadership