Integration Brings AI Call Agent to Reservation Platform for 24/7 Smart Dining Reservations
TAIPEI, July 23, 2026 /PRNewswire/ -- Aiello, a leading enterprise AI company specializing in natural language AI technology, today announced its partnership with TableCheck, provider of the global restaurant-and-guest platform. Through this integration, Aiello AI Call Agent (ACA) now connects directly with TableCheck, enabling hotel guests to complete restaurant reservations through natural conversation in over 50 languages with a single phone call. AI instantly checks real-time availability and supports booking, modification, cancellation, and special requests, automatically syncing all details to TableCheck and delivering a seamless, 24/7 AI-powered reservation experience.
As hotels continue investing in food and beverage (F&B) offerings to enhance guest experiences and increase on-property revenue, many still rely on staff to handle phone reservations manually. During peak hours, missed calls, long wait times, and limited operating hours can result in lost reservations while increasing workloads for hotel staff. The Aiello-TableCheck integration addresses this by using conversational AI to automate the entire phone reservation process.
TableCheck is a cloud-based platform that centralizes reservation and customer management for restaurants, widely adopted by hotels, restaurants, and hospitality groups worldwide. It provides an integrated solution that manages online reservations, CRM, membership programs, and restaurant operations from a single platform. Through this partnership, Aiello extends its conversational AI capabilities into restaurant reservation services. Unlike traditional IVR menus, ACA leverages generative AI and natural language understanding to deliver human-like conversations, with multi-turn dialogue, context understanding, autonomous decision-making, and task execution. The solution also integrates with Aiello Knowledge Management System (KMS) to deliver accurate, verified responses based on restaurant information, policies, menus, and FAQs. When guests call, the AI Agent captures reservation details, checks real-time availability, and completes bookings directly through TableCheck. Reservations are synchronized instantly without manual input, with immediate booking confirmations and support for reservation modifications and cancellations.
TableCheck's President & CEO, Yu Taniguchi, stated: "TableCheck is committed to building an open, comprehensive dining management ecosystem, and AI is increasingly a key driver of digital transformation in our industry. Combining this with Aiello's expertise in generative AI and voice automation brings phone reservations fully into the digital age. We look forward to helping more hotels and dining brands build complete digital service workflows."
Vic Shen, CEO and Co-founder of Aiello, commented: "The goal of adopting AI is not only to improve customer service efficiency, but also to embed AI into core business operations to create real operational value." He noted the integration extends beyond hotels to restaurants, hotel F&B, enterprise F&B, resorts, and beach clubs. Having built deep experience implementing AI across hospitality, Aiello is now expanding into restaurants, retail, healthcare, property management, and other enterprise sectors to help organizations accelerate AI adoption and digital transformation. Looking ahead, Aiello and TableCheck will continue deepening their integration to expand smart dining services and operational applications, helping operators build a more complete digital operations ecosystem.
About Aiello
Aiello is a leading AI solutions brand renowned for its Aiello One platform — an all-in-one SaaS management solution tailored to the hospitality industry. Aiello One covers key touchpoints throughout the entire guest journey, from pre-arrival planning to post-checkout experiences, empowering hoteliers to boost operational efficiency and unlock new revenue streams. The flagship product, Aiello Voice Assistant (AVA), has received numerous accolades. Since 2019, Aiello One solutions have been deployed in over 200 hotels, covering 30,000 rooms. By leveraging AI technology, Aiello is driving digital transformation in hospitality, creating a more efficient and competitive future for hoteliers worldwide.
For more information, please visit https://aiello.ai/.
About TableCheck
TableCheck is a Japan-founded restaurant-tech company operating under the mission "Dining Connected — connecting restaurants and customers worldwide." By leveraging technology, it aims to realize next-generation hospitality. Its main services include a reservation and customer management system for restaurants and a consumer-facing restaurant search and reservation website. By providing real-time seat availability information 24 hours a day, seven days a week, TableCheck supports better dining experiences for both restaurants and customers.
For more information, please visit https://www.tablecheck.com/en/join/
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Aiello Partners with TableCheck to Power AI-Driven Restaurant Reservations
New Production Line in Vietnam to Meet Growing B2B Demand for Advanced Materials, Including PuroTec™ and Easy-Clean Enamel
News Summary
- LG Electronics has launched a new production line for glass powder-based materials at its manufacturing facility in Haiphong, Vietnam.
- The line will produce approximately 2,000 tons of materials annually, including LG PuroTec™ and Easy-Clean Enamel. Together with its Changwon plant, it will bring LG's total annual capacity to 6,500 tons.
- The dual-plant system in Changwon and Haiphong will help ensure a stable supply for global clients and enhance delivery responsiveness.
- With the new production line, LG will expand its supply beyond North America, Europe and China to include key markets such as India and Southeast Asia.
SEOUL, South Korea, July 23, 2026 /PRNewswire/ -- LG Electronics (LG) is strengthening its global supply chain for advanced glass powder-based materials with the launch of a new production line at its manufacturing facility in Haiphong, Vietnam. The new line will produce key materials including LG PuroTec™ and Easy-Clean Enamel while serving as a key production hub for LG's growing advanced materials business.
The Haiphong plant adds 2,000 tons of annual glass powder production capacity to LG's manufacturing network. Spanning 3,200 square meters, it is the company's second production base and complements its existing 4,500-ton-capacity plant at LG Smart Park in Changwon, South Korea. Together, the Changwon and Haiphong facilities create a dual-production system that enhances supply stability and delivery responsiveness for customers worldwide.
Advanced Manufacturing for Enhanced Quality
The new plant incorporates advanced manufacturing technologies to improve production efficiency and quality stability. Approximately 80 percent of the process, including raw material input, melting, cooling, pulverization, packaging and shipping, is automated.
LG has enhanced the precision of its melting process, a critical step in producing high-quality glass powder. Glass powder is produced by melting raw materials at high temperatures, cooling and solidifying them, and then ground them into a fine powder. LG applies advanced process-control technology to maintain a uniform temperature, reducing compositional deviations that can affect material performance. The company also uses technology that lessens erosion of the furnace's refractory lining, helping prevent contamination and improve the purity of the final product.
Expanding Applications for Strategic Growth
The Haiphong plant produces LG PuroTec™, an advanced material with antimicrobial and antifungal properties. When added in small quantities to plastics, paint or rubber, PuroTec™ helps suppress microbial growth that can cause odors and contamination. PuroTec™ can be used in a wide range of products, including home appliances such as washing machines, refrigerators and air conditioners, as well as building materials, sanitary products, food packaging and medical equipment.
The facility also produces Easy-Clean Enamel, a functional coating material used to form a thin glassy ceramic layer on metal surfaces. When used inside cooking appliances such as ovens and microwave ovens, the material enables easy removal of food and oil stains while resisting discoloration and scratching over extended use. These properties make it well suited for kitchen appliances where hygiene and convenience are essential.
Additionally, LG is exploring new applications for its glass powder technology. By adjusting its composition, the company can develop glass powder for various functions. One example is 'Marine Glass,' which is designed to dissolve in water and provides nutrients for seaweed and microalgae to support marine ecosystem restoration and carbon reduction efforts. Another is 'Mineral Wash,' which enables washing without surfactants.
LG began researching glass powder in 1996 and now holds more than 420 related patents. Following the full-scale launch of its advanced materials business in 2023, LG has expanded global regulatory readiness by completing antimicrobial registrations in Europe and the U.S. while verifying product safety through hazardous substance evaluations. Advanced materials sales have more than doubled each year since launch.
"Building on our production capabilities and quality competitiveness, we will continue to expand business opportunities by providing differentiated material solutions that address our customers' evolving needs," said Baek Seung-tae, president of the LG Home Appliance Solution Company.
About LG Electronics Home Appliance Solution Company
The LG Home Appliance Solution Company (HS) is a global leader in home appliances and AI home solutions. By leveraging industry-leading core technologies, the HS Company is committed to enhancing consumers' quality of life and promoting sustainability. The company develops thoughtfully designed kitchen and living appliance solutions and has recently integrated LG's Robot Business Division to incorporate advanced robot technologies into its home solutions. Together, these products offer enhanced convenience, exceptional performance, efficient operation and sustainable lifestyle solutions. For more news on LG, visit www.lg.com/global/newsroom.
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LG ELECTRONICS STRENGTHENS GLOBAL SUPPLY CHAIN FOR ADVANCED ANTIMICROBIAL MATERIALS
LG ELECTRONICS STRENGTHENS GLOBAL SUPPLY CHAIN FOR ADVANCED ANTIMICROBIAL MATERIALS
LG ELECTRONICS STRENGTHENS GLOBAL SUPPLY CHAIN FOR ADVANCED ANTIMICROBIAL MATERIALS
