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Hong Kong Customs Prosecutes Three Retailers for Supplying Goods Short by Weight in Course of Business

HK

Hong Kong Customs Prosecutes Three Retailers for Supplying Goods Short by Weight in Course of Business
HK

HK

Hong Kong Customs Prosecutes Three Retailers for Supplying Goods Short by Weight in Course of Business

2026-07-24 14:55 Last Updated At:15:21

Hong Kong Customs successfully prosecutes three retailers for supplying goods short by weight in course of business

The sole director of a roasted food shop and his limited company, a seafood shop proprietor and a vegetable shop salesperson were convicted with a criminal record and fined between $1,800 and $4,000 by the West Kowloon Magistrates' Courts and the Eastern Magistrates' Courts respectively today (July 24) for supplying goods short by weight in the course of business, in contravention of the Weights and Measures Ordinance (WMO). Furthermore, the sole director of the roasted food shop and his limited company were also convicted of engaging in a commercial practice that was a misleading omission, contrary to the Trade Descriptions Ordinance (TDO).

Customs earlier received public complaints alleging that the retailers involved were suspected of short-weighing. Subsequently, Customs officers posed as customers and conducted test-purchase operations at the alleged shops. It was discovered that the actual weights of the goods sold were less than the declared weights. Upon re-examination by the Government Laboratory, it was found that the actual weight of the goods involved was less than the declared weight with discrepancies ranging from 7 per cent to 48 per cent. Apart from contravening the WMO, the sole director of the roasted food shop also misled customers about the unit of measurement in the course of business, violating the TDO.

Hong Kong Customs welcomes the courts' rulings and believes that they have provided clear and explicit warnings to unscrupulous traders in the industry.

Customs reminds members of the public to purchase products from reputable shops, and when purchasing goods supplied by weight, to pay attention to the weighting process and the actual weight of the goods. Customs also reminds traders to comply with the requirements of the WMO and the TDO.

Under the WMO, any person supplying goods by weight or measure must supply the net weight or net measure, and if the actual weight or measure of the goods is less than the declared quantity, it constitutes an offence. The maximum penalty upon conviction is a fine of $10,000. In addition, any person who uses for trade, or has in his possession for use for trade, any weighing or measuring equipment which is false or defective commits an offence. The maximum penalty upon conviction is a fine of $25,000.

Under the TDO, any trader who engages in a commercial practice that omits or hides material information or provides material information in a manner that is unclear, unintelligible, ambiguous or untimely, and as a result causes, or is likely to cause, an average consumer to make a transactional decision, commits an offence of misleading omissions. The maximum penalty upon conviction is a fine of $500,000 and imprisonment for five years.

Customs reminds traders that the above offences will lead to a criminal record upon conviction. Customs will continue to take stringent enforcement action against unscrupulous traders in order to safeguard consumers' interests and uphold a fair trading environment.

Members of the public may report any suspected violations of the Ordinances by calling the Customs 24-hour hotline at 182 8080, or via the dedicated crime-reporting email account(crimereport@customs.gov.hk) or online form (eform.cefs.gov.hk/form/ced002).

Hong Kong Customs, Photo source: reference image

Hong Kong Customs, Photo source: reference image

LD reminds employers and employees to take heat stroke preventive measures in times of Heat Stress at Work Warning

As the Heat Stress at Work Warning is now in effect, the Labour Department (LD) reminds employers and employees to take appropriate measures during the effective period of the warning to prevent heat stroke when working in hot weather or hot environments.

The Labour Department, Photo source: reference image

The Labour Department, Photo source: reference image

Employees who work outdoors or in non-air-conditioned indoor environments face high levels of heat stress and are at a relatively higher risk of heat stroke. Employers should assess the risk factors of heat stress for employees at work and, based on the identified risk factors, take necessary preventive and control measures, including rescheduling work periods, setting up shading covers, providing ventilation and heat dissipation equipment, and reminding employees to replenish water and rest in a timely manner.

The Heat Stress at Work Warning is formulated by the LD based on the Hong Kong Heat Index. There are three levels of the warning: Amber, Red and Black, which help employers and employees better understand the level of heat stress while working outdoors or indoors without air-conditioning systems.

A spokesman for the LD said that when the department issues the Heat Stress at Work Warning, employers must refer to the criteria and recommendations provided in the "Guidance Notes on Prevention of Heat Stroke at Work" to conduct risk assessments, according to the workloads and other relevant heat stress risk factors, for employees who work outdoors or in non-air-conditioned indoor workplaces. Appropriate rest breaks should be arranged every hour, as far as reasonably practicable, based on various levels of the Heat Stress at Work Warning, to reduce employees' risk of heat stroke.

Employees must also follow instructions to rest on time. Whenever there are any symptoms of heat-related illnesses, such as headache, dizziness, thirst, and nausea, they should rest in a cool and shady place, drink water, and inform employers/supervisors to take appropriate action immediately.

The LD issued the "Guidance Notes on Prevention of Heat Stroke at Work", detailing the various risk factors that should be considered when conducting heat stress risk assessments and recommending corresponding control measures for identified risk factors for employers' and employees' reference. For the Heat Stress at Work Warning and related guidelines, please refer to the department's thematic webpage: www.labour.gov.hk/eng/news/prevention_of_heat_stroke_at_work.htm.

Heat Stress at Work Warning

Heat Stress at Work Warning

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