Good Neighbor Pharmacy® Named #1 in Customer Satisfaction with Chain Drug Store Pharmacies and Most Trusted by JD Power

CONSHOHOCKEN, Pa.--(BUSINESS WIRE)--Jul 29, 2026--

Good Neighbor Pharmacy, a national franchise for independent pharmacies offered through Cencora, has been ranked “#1 in Customer Satisfaction with Chain Drug Store Pharmacies” in the JD Power 2026 U.S. Pharmacy Study SM, a syndicated benchmarking study profiling the experiences of customers of the largest pharmacies in the United States. In addition to ranking highest overall, Good Neighbor Pharmacy ranked highest across four of seven dimensions: Pharmacy offerings meet my needs - medication & health and wellness services, Able to get prescriptions how/when I want (Convenience), People (Staff) and My level of trust with pharmacy.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260729473167/en/

This is the 14th time that Good Neighbor Pharmacy has earned this recognition in the last 17 years and coincides with the gathering of more than 4,000 community and long-term care pharmacy owners, industry experts and partners at Cencora’s 15th annual tradeshow and conference, ThoughtSpot. The four-day flagship event celebrates the value and resilience of independent pharmacies and community care providers.

“ Good Neighbor Pharmacy’s latest ranking as #1 in customer satisfaction by JD Power has brought even more energy and excitement to this year’s ThoughtSpot, which is always a valuable opportunity to bring together independent pharmacies and community care providers for candid conversations about the successes they’re building on, challenges they’re navigating and opportunities ahead,” said Tim Cernohous, SVP & President of Community Retail and Long-Term Care Pharmacy at Cencora. “JD Power’s recognition reflects the impact that community pharmacies make every day, and we’re thrilled to celebrate this accomplishment in person with our members, as this win truly belongs to them for their unwavering commitment to serving their communities.”

In addition to celebrating community care providers and equipping them with actionable strategies to increase efficiency, activate knowledge and grow revenue, ThoughtSpot features and highlights include:

“Scott, Ramesh and Alissa are outstanding examples of the impact independent pharmacies make every day in the communities they serve,” said Kenzie Hohman, NVP, Community Pharmacy Solutions – Solution Delivery, Practice Management and Advocacy at Cencora. “Their work shows that leadership in independent pharmacy takes many forms – whether it’s advocating for policies that protect patient access, delivering clinical services that optimize outcomes or telling the story of community pharmacy in ways that build trust, recognition and connection. Pharmacies like these are the reason Good Neighbor Pharmacy has earned recognition for #1 in customer satisfaction by JD Power, and we are proud to partner with independent pharmacies across the country to work together to strengthen care, support business sustainability and advance the future of pharmacy.”

For more information on ThoughtSpot, the award recipients and to register for ThoughtSpot 2027, please visit: wearegnp.com/thoughtspot2026.

Good Neighbor Pharmacy received the highest score among chain drug store pharmacies in the JD Power 2010, 2011, 2013-2015, 2017-2024 and 2026 U.S. Pharmacy Studies of customers’ satisfaction with their pharmacy. Visit jdpower.com/awards for more details.

About ThoughtSpot
ThoughtSpot is Cencora’s annual, premier event for community care providers, designed to help them evolve in a rapidly changing healthcare landscape. Through education, solutions and peer insight, attendees learn how to work more efficiently, apply clinical and business knowledge, and grow sustainable revenue, so they can strengthen their role as trusted healthcare hubs and lead what’s next.

About Cencora
Cencora is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We partner with pharmaceutical innovators across the value chain to facilitate and optimize market access to therapies. Care providers depend on us for the secure, reliable delivery of pharmaceuticals, healthcare products, and solutions. Our 51,000+ worldwide team members contribute to positive health outcomes through the power of our purpose: We are united in our responsibility to create healthier futures. Cencora is ranked #10 on the Fortune 500 and #17 on the Global Fortune 500 with more than $300 billion in annual revenue.

Kenzie Hohman, Ramesh Upadhyayula, Scott Stoll, Alissa Griffith and Tim Weber

LONDON (AP) — Irish singer-songwriter Glen Hansard, who won an Academy Award for the 2007 film “Once,” died in a motorcycle crash on the outskirts of Dublin early Wednesday, his management said. He was 56.

ATC Management told broadcaster RTE Hansard's family was “deeply shocked and heartbroken.”

News of his death brought tributes from fellow musicians including Bruce Springsteen, who said on Instagram he was “heartbroken” at the loss of “a great musician, a good friend and a generous and gracious man.”

Irish police said a man in his 50s died in single-vehicle motorcycle crash in Lucan, on the western outskirts of the Irish capital, before 4:30 a.m. Wednesday. The man, who they did not name, was treated at the scene but pronounced dead a short time later.

Hansard combined acting and a musical career. He played a member of a Dublin soul band in the hit 1991 movie “The Commitments” and won an Oscar in 2008 for the song “Falling Slowly,” which he co-wrote for the indie musical “Once" with co-star Markéta Irglová.

“Once,” a love story about two struggling musicians, was later adapted for Broadway, again with songs by Hansard and Irglová. It won eight Tony Awards in 2012, including best musical.

Hansard was long-serving front man for rock band The Frames, half of rock duo The Swell Season with Irglová and released solo albums including “Didn’t He Ramble,” which was nominated for a Grammy for Best Folk Album in 2016.

Ireland's President Catherine Connolly said he was one of Ireland’s great singer-songwriters.

“Glen was one of the vital driving influences of the Irish music world, bringing people together in the sharing of live music," Connolly said. "He will be sorely missed by all who knew him or experienced his work.”

Actor-comedian Chris O’Dowd said Hansard’s “energizing melodies and soulful, searching voice made the tough times more manageable, the stagnant times more beautiful, and the joyful times even more memorable.”

Hansard started out as a busker on the streets of Dublin. He became famous for leading the Christmas Eve busk outside Dublin's Gaiety Theatre, where members of the public gathered to see famous Irish musicians perform in aid of a homelessness charity.

Former Irish president Michael D. Higgins said Hansard was a “wonderful musician and performer” who also "placed great emphasis throughout his life to the importance of tackling the problems of society."

At the funeral of The Pogues frontman Shane MacGowan in 2023, Hansard performed a rousing version of The Pogues' song “Fairytale Of New York” with Irish singer Lisa O’Neill that had the congregation dancing in the aisles of the church.

Hansard is survived by his wife, Finnish poet Maire Saaritsa, and their 3-year-old son, Christy.

A previous version of this story incorrectly stated Hansard was awarded an Oscar in 2007. He received the award in 2008.

FILE - Marketa Irglova, left, and Glen Hansard accept the Oscar for best original song for "Falling Slowly" from the motion picture "Once" at the 80th Academy Awards in Los Angeles on Feb. 24, 2008. (AP Photo/Mark J. Terrill, File)

FILE - Glen Hansard appears at the 58th annual Grammy Awards in Los Angeles on Feb. 15, 2016. (Photo by Jordan Strauss/Invision/AP, File)

FILE - Marketa Irglova, left, and Glen Hansard appear after performing during the 80th Academy Awards in Los Angeles on Feb. 24, 2008. (AP Photo/Mark J. Terrill, File)

FILE - Grammy-winning Irish singer/songwriter Glen Hansard performs at The Caverns in Pelham, Tenn., on March 29, 2019. (AP Photo/Ron Harris, File)

FILE - Glen Hansard performs at Lollapalooza in Chicago's Grant Park on Sunday, Aug. 3, 2014. (Photo by Steve C. Mitchell/Invision/AP, File)