SINGAPORE, Aug. 12, 2026 /PRNewswire/ -- SUPCON Technology Co., Ltd. ("SUPCON") and Certis Group ("Certis") today announced a strategic cooperation agreement to accelerate the validation, deployment and operational integration of robotics in security and public-facing service environments.
Certis will bring its operational expertise, customer environments and integrated operations capabilities to identify, validate and scale robotics use cases, while SUPCON will contribute its robotics, industrial AI and automation technologies. The companies will work to move robots beyond stand-alone trials and into connected workflows designed to support frontline teams, improve responsiveness and service consistency, and strengthen data-driven operational management.
"Robotics creates the greatest value when it is embedded in real operations and designed around the people, processes and environments it supports," said Cui Shan, Chairman and President of SUPCON. "Certis brings deep operational expertise and access to diverse real-world scenarios. Through this strategic partnership, we aim to develop practical, scalable solutions that strengthen human-robot collaboration and create measurable value for customers."
"The next phase of robotics will be defined by deployment at scale," said Raahul Kumar, Chief Executive, International & Robotics, and Chief Strategy Officer, Certis. "At Certis, we are building the operating models, integration capabilities and partnerships required to put robots into frontline environments where they can improve productivity, responsiveness and service outcomes. Our partnership with SUPCON gives us another strong platform to accelerate that work across Singapore and our international markets."
Two areas of collaboration
Real-world validation and deployment. SUPCON and Certis will jointly evaluate and deploy security robots in live operating environments for use cases including intelligent patrols, visitor and personnel guidance, anomaly alerts, on-site support, remote collaboration, and facility or precinct management. Certis will provide operational requirements and field data, while SUPCON will refine robot functions, system integration and scenario adaptability based on deployment outcomes.
Integrated service models. Both companies will explore how robotics can connect with security platforms, digital management systems and operational workflows. The objective is to develop human-robot operating models that are predictive, responsive and data-driven, moving beyond isolated automation toward coordinated service delivery.
The collaboration is expected to progress through pilot deployment, field evaluation, product optimisation and joint solution development, with successful use cases developed into repeatable solutions for deployment across suitable customer environments.
Together, the companies intend to support the security industry's continued evolution toward intelligent, connected and human-centered operations, while expanding the responsible use of robotics in real-world service environments.
About SUPCON
SUPCON (688777.SH, SUPCON.SW) is a global provider of industrial automation and industrial AI, offering control systems, digital platforms, robotics, and software solutions that power the world's process and energy industries. Headquartered in Hangzhou, China, with the SUPCON Internal Business Headquarters in Singapore and the regional hubs around the globe, SUPCON is well-positioned to elevate industrial intelligence and drive customer success. Trusted by more than 250 leading enterprises and 40,000+ customers worldwide across major process industries such as oil & gas, chemical and petrochemical, as well as other industries such as power, pulp and paper, building materials, and more, SUPCON is driving the evolution from automation to autonomy—enabling safer, smarter, and more sustainable industrial operations.
For more information, please visit https://global.supcon.com/
About CERTIS
Backed by decades of experience in security, Certis is a leader today in smart integrated operations, leveraging technology to power transformations in security, manpower, facilities and property management solutions. Guided by our Operational Design First philosophy, our vast service offerings capitalise on our strong security heritage and deep operational expertise, enhanced with applied AI solutions for better decision making and outcomes. Central to our approach is our unique Business Process Re-engineering and Operations (BPRO®) framework, where we help customers manage change and enhance efficiencies through design thinking and a problem-solving approach.
Certis is headquartered in Singapore, with an international presence extending to Australia and Qatar. We are a trusted partner dedicated to our clients' success, supported by our 28,000-strong global team, always striving to make our world safer, smarter, better.
For more information, visit www.certisgroup.com
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SUPCON and Certis Sign Strategic Cooperation Agreement to Advance Robotics in Security Operations
HONG KONG, Aug. 12, 2026 /PRNewswire/ -- Tencent Cloud, the cloud business of global technology company Tencent, today announced its collaboration with Alsaif Gallery, one of Saudi Arabia's leading home appliance and furniture retailers, to support the company's enterprise AI transformation journey. Leveraging Tencent Cloud's local cloud infrastructure and AI capabilities in Saudi Arabia, Alsaif Gallery has deployed a self-developed enterprise AI agent platform designed to enhance operational efficiency, streamline decision-making, and support more intelligent customer experiences across its omnichannel business.
As enterprises across Saudi Arabia increasingly explore practical applications of AI, organizations are seeking secure, scalable, and compliant cloud foundations that can support innovation at scale. As a top-three home appliance and furniture retailer with a strong omnichannel presence in Saudi Arabia, Alsaif Gallery has been advancing its digital transformation strategy to enhance both operational efficiency and customer experience. To accelerate the adoption of AI across its business while meeting requirements for performance, cost efficiency, and data compliance, the company selected Tencent Cloud as its cloud and AI technology partner.
Building a Reliable Foundation for Enterprise AI
Tencent Cloud provides Alsaif Gallery with stable and highly cost-effective cloud services hosted in its local cloud infrastructure in Saudi Arabia, enabling the retailer to seamlessly deploy its self-developed enterprise AI agent. By leveraging Tencent Cloud's local infrastructure, Alsaif Gallery benefits from reduced latency, enhanced user experience, and support for data localization requirements in compliance with Saudi Arabia's local regulations.
Beyond cloud infrastructure, Tencent Cloud delivers a comprehensive portfolio spanning AI development platforms, AI APIs, and infrastructure services across computing, storage, networking, and databases. Combined with its broader ecosystem capabilities and dedicated technical support, Tencent Cloud helps organizations accelerate the deployment and scaling of enterprise AI applications.
Powering AI-Driven Business Transformation
The AI agent supports a range of business scenarios across both internal management operations and customer-facing services, helping enhance operational efficiency and deliver more intelligent, personalized customer experiences across Alsaif Gallery's omnichannel business.
Following the successful deployment of its AI platform, Alsaif Gallery has deepened its collaboration with Tencent Cloud across AI, cloud services, and software services to further advance its business.
Rachel Xie, General Manager of Tencent Cloud MENA, Operations, Channel Development and Marketing of Tencent Cloud International, said: "Saudi Arabia is rapidly embracing AI and digital transformation, and enterprises are looking for trusted technology partners that can provide reliable infrastructure, enterprise-ready AI capabilities, and strong local support. We are pleased to support Alsaif Gallery with our local cloud infrastructure, AI capabilities, and comprehensive ecosystem, helping accelerate its AI adoption journey and explore practical AI applications that can deliver meaningful business value. We look forward to supporting more organizations across the Kingdom as they unlock the value of AI."
Khaled Atif, IT Director of Alsaif Gallery, said: "Our goal was to make AI a practical tool that delivers value across the business. With Tencent Cloud's local infrastructure and support, we have successfully deployed our enterprise AI platform to support smarter business operations and more personalized customer experiences. This has enabled us to accelerate innovation while creating greater value for both our customers and employees."
The collaboration highlights Tencent Cloud's growing commitment to supporting Saudi Arabia's digital economy and AI ambitions. Following the launch of its first cloud region in the Kingdom, Tencent Cloud continues to expand its local cloud and AI capabilities to help organizations accelerate innovation while meeting evolving business and compliance requirements. Through partnerships with enterprises such as Alsaif Gallery, Tencent Cloud remains committed to supporting Saudi Arabia's digital transformation and Vision 2030 goals.
About Tencent Cloud
Tencent Cloud, one of the world's leading cloud companies, is committed to creating innovative solutions to resolve real-world issues and enabling digital transformation for smart industries. Through our extensive global infrastructure, Tencent Cloud provides businesses across the globe with stable and secure industry-leading cloud products and services, leveraging technological advancements such as cloud computing, Big Data analytics, AI, IoT, and network security. It is our constant mission to meet the needs of industries across the board, including the fields of gaming, media and entertainment, finance, healthcare, property, retail, travel, and transportation.
About Alsaif Gallery
Alsaif Gallery is a leading Saudi retailer of home appliances and kitchenware, and a leading Saudi joint stock company in the retail sector. Established in 1993 and listed on the Saudi Stock Exchange (Tadawul) in 2022, the company has a strong retail presence across Saudi Arabia, as well as in the UAE, Kuwait, Qatar, and Oman, alongside a modern e-commerce platform. The company is also highly advanced in its adoption of IT and digital technology, and is known for its wide variety, trusted quality, and innovative approach to home retail.
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Tencent Cloud Powers Alsaif Gallery's Enterprise AI Transformation in Saudi Arabia
