Hong Kong Customs highly concerned about alleged unfair trade practices by beauty company
Hong Kong Customs has recently mounted an enforcement operation to combat alleged unfair trade practices by a beauty company and launched an investigation into a retailer suspected of engaging in aggressive commercial practices in the course of selling skincare products and beauty devices, in apparent contravention of the Trade Descriptions Ordinance (TDO).
Hong Kong Customs, Photo source: reference image
Customs officers earlier received six reports alleging that a retailer was suspiciously imposing undue influence and using aggressive commercial practices to force consumers to make transactional decisions in the commercial process and business operation of selling beauty products and beauty devices. The amounts involved ranged from $1,800 to $100,000. Customs officers visited the registered address of the company involved today (August 18) to conduct an investigation and gather evidence.
Customs attaches great importance to the cases. The investigation is ongoing and arrests are not ruled out. The department also appeals to consumers who have encountered the aforementioned suspected unfair trade practices to contact Customs as soon as possible.
The beauty company under suspicion, Photo source: threads image
Customs reminds traders to comply with the requirements of the TDO and urges consumers to procure services or products at reputable shops. Before making any purchase decision, consumers should remain calm. Consumers should firmly refuse to sign any sales documents or make payments if they do not clearly know the content and prices of the products, or have no intention of purchasing the products.
Under the TDO, any trader commits an offence of engaging in aggressive commercial practices if harassment, coercion or undue influence is used to impair a consumer's freedom of choice or conduct, causing the consumer to make a transactional decision. The maximum penalty upon conviction is a fine of $500,000 and imprisonment for five years.
Customs has always attached great importance to consumer rights protection and has zero tolerance for unfair trade practices, pledging to continue its stringent enforcement action against unscrupulous traders.
Members of the public may report any suspected violation of the TDO to Customs' 24-hour hotline 182 8080 or its dedicated crime-reporting email account(crimereport@customs.gov.hk) or online form (eform.cefs.gov.hk/form/ced002).
The beauty company under suspicion, Photo source: threads image
Christmas surface mail - latest dates of posting 2026
Hongkong Post today (September 10) announced the latest surface mail posting dates for Christmas this year. While the dates are provisional, they have been compiled with due consideration of the requirements of respective postal administrations, and are for reference only. These dates and services are subject to availability of shipping services, and may be altered at short notice. The public are advised to post earlier than the dates shown. Members of the public may visit the webpage at (www.hongkongpost.hk/en/about_us/whats_new/index.html) on the service availability for various destinations before posting.
Destination Latest Posting Date
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| Chinese Mainland | December 7 |
| Macao | December 14 |
| Taiwan | November 19 |
Asia and the Middle East
| Bangladesh | November 2 |
| Brunei Darussalam | November 12 |
| India | October 29 |
| Indonesia | November 4 |
| Japan | October 29 |
| Korea | November 3 |
| Malaysia | November 12 |
| Myanmar | November 12 |
| Singapore | November 10 |
| Thailand | November 5 |
| The Philippines | November 2 |
| United Arab Emirates | October 7 |
| Viet Nam | November 13 |
| |
| Other destinations in Asia and the Middle East | September 30 |
Destination Latest Posting Date
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Central, South and North America
| Argentina | September 23 |
| Canada | October 5 |
| Costa Rica | September 23 |
| Cuba | October 7 |
| El Salvador | October 2 |
| Guatemala | September 23 |
| Paraguay | September 23 |
| Trinidad and Tobago # United States of America | September 23 October 13 |
| |
| Other destinations in Central, South and North America | September 23 |
United States of America
October 13
Destination Latest Posting Date
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Europe
| Austria | September 29 |
| Belgium Bulgaria (Rep.) # Croatia | September 29 September 29 September 29 |
| Cyprus | September 25 |
| Denmark | September 18 |
| Estonia | October 7 |
| Finland | September 18 |
| France | October 14 |
| Germany | October 7 |
| Gibraltar | October 2 |
| Greece | September 29 |
| Ireland | September 24 |
| Italy | September 23 |
| Latvia | October 7 |
| Lithuania | October 7 |
| Malta | October 7 |
| Montenegro | September 23 |
| Netherlands | October 7 |
| Norway | October 6 |
| Poland | September 21 |
| Portugal | September 29 |
| Serbia | October 7 |
| Spain | October 2 |
| Sweden | September 30 |
| Switzerland | October 7 |
| Türkiye | September 29 |
| United Kingdom | October 7 |
| |
| Other destinations in Europe | October 7 |
Bulgaria (Rep.) #
Croatia
September 29
September 29
Destination Latest Posting Date
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Oceania
| Australia | October 9 |
| Fiji | October 13 |
| Nauru | October 2 |
| New Zealand | October 6 |
| Papua New Guinea | October 2 |
| Solomon Islands | October 2 |
| |
| Other destinations in Oceania | October 2 |
Destination Latest Posting Date
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Africa
| Egypt | September 29 |
| Eswatini # | October 23 |
| Gambia | September 23 |
| Ghana | October 7 |
| Mauritius | October 16 |
| Reunion * | October 12 |
| Seychelles | October 7 |
| Sierra Leone | September 29 |
| South Africa | October 23 |
| Tunisia | September 21 |
| |
| Other destinations in Africa | September 23 |
| |
| # Surface parcel service under suspension | |
| * Surface parcel service not available | |
Source: AI-found images
